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Nestlé in Central
and West Africa:
Winning in the
New Reality
Etienne Benet
CEO
Nestlé Central and West Africa Region

Nestlé Investor Seminar, Shanghai
September 25th, 2012
Agenda

1. Introducing Central and West Africa

2. Winning in The New Reality

3. Performance




1   September 25th, 2012   Nestlé Investor Seminar, Shanghai
CWAR: a region of limitless possibilities
350 million consumers in a land mass…

larger than
Europe or
China…


2   September 25th, 2012   Nestlé Investor Seminar, Shanghai
CWAR: a region of limitless diversity

                                                       The region of population size diversity


                                                       The region of limitless ethnic diversity


                                                       The region of consumer wealth disparity


                                                        And unequal consumer literacy levels

3   September 25th, 2012   Nestlé Investor Seminar, Shanghai
CWAR: a region of limitless resources


    2011 GDP growth
    All countries above world average (3.7%),
    including 4 in top 30: Ghana (13.5%), Equatorial                                 Mauritania
                                                                 Cape Verde
    Guinea (7.1%), Liberia (6.9%) and Nigeria
                                                                                                                                    Niger            Chad
    (6.9%)                                                                Senegal
                                                                   Gambia                         Mali
                                                                                                             Burkina
                                                                                                              Faso
                                                                Guinea Bissau
                                                                                                             Ghana
                                                                  Guinea Conakry                   Côte
                                                                                                  d’Ivoire                    Nigeria                Central African
    Ease of doing business                                           Sierra Leone
                                                                                Liberia                                  Benin
                                                                                                                                        Cameroon
                                                                                                                                                       Republic


    All countries in the bottom tier except Ghana and                                                                  Togo                        Equatorial Guinea
    Cape Verde                                                                                                                           Gabon
                                                                                                                                                                Gold      Wood
                                                                                                                        São Tomé &
                                                                                                                                                                Copper    Cocoa
                                                                                                                          Principe
                                                                                                                                                                Bauxite   Cotton

                                                                                                                                                                Uranium   Oil

                                                                                                                                                                Diamond   Gas


4    September 25th, 2012   Nestlé Investor Seminar, Shanghai
In a very traditional trade
environment…
Small shops and outlets dominate
CWAR’s trade environment




          Open                                 Small           Pharmacies/   Modern
          Market                               Shops           Drugstores     Trade

            46%                                 50%               3%          1%


5   September 25th, 2012   Nestlé Investor Seminar, Shanghai
There are obvious daily challenges…




6   September 25th, 2012   Nestlé Investor Seminar, Shanghai
A region at the verge of exponential development?

                                                               World’s fastest growing               Fast Growing GDP
                                                                            population               $1,317 billion by 2020,
                                                               440 million by 2020, CAGR 2.4%        CAGR 6.8%


                                                  World’s youngest population                        Emerging middle class
                                                                                 40% under 14        50% of spend on food and CPG
                                                                       Large working population      >50% of GDP in the largest cities

                                                                  Healthy urbanization               Stabilizing democracies
                                                                 33 cities over 1 million in 2010,   Better governance, increased foreign
                                                                      Developing infrastructures     investments, more competition




                                                                                                                  Source: ‘Rise of the African Consumer’; McKinsey & Company;
                                                                                                                  UN Habitat


7   September 25th, 2012   Nestlé Investor Seminar, Shanghai
CWAR: a region entering the “Hot Zone”




8   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Agenda

1. Introducing Central and West Africa

2. Winning in The New Reality

3. Performance




9   September 25th, 2012   Nestlé Investor Seminar, Shanghai
We know the place…

     We’re
     capitalizing
     on 50 years of
     experience!
     Trusted by consumers,
     customers, suppliers,
     authorities, civil society,
     investors…


10    September 25th, 2012   Nestlé Investor Seminar, Shanghai
The largest Nestlé Region in Africa




11   September 25th, 2012   Nestlé Investor Seminar, Shanghai
With simple and focused businesses…

A few BIG
                                                                                2%
categories – with                                                          4%

great potential for                                                   9%

growth…                                                         9%                    41%

Strong consumer knowledge,
Leading in all businesses, driving
                                                                17%
innovation from PPP to premium,
addressing local tastes and
nutritional needs.                                                              18%




12   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Already ahead of food competition…
                                                      Top 10 Food Companies in Central & West Africa
                                                          Source : Euromonitor 2011* - Sales at Retail Price in m USD




     * Packaged Food and Hot drinks in Nigeria and Cameroon; not an exclusive list of companies (indicative list only)


13   September 25th, 2012   Nestlé Investor Seminar, Shanghai
…however, competing for the share of wallet




14   September 25th, 2012   Nestlé Investor Seminar, Shanghai
We are structured according to business realities…
…and according to other
elements: geography,
language, product supply,
trade zones, etc.




                                      Nigeria                   Tropical Cluster


                                      Savanna Cluster           Côte d'Ivoire

                                      Coastal Cluster           Western Cluster


15   September 25th, 2012   Nestlé Investor Seminar, Shanghai
We have a comprehensive industrial footprint…
90% of what we
sell is produced
in the region

• Cost and supply
  advantage
• Better response to
  local consumer
  tastes and needs
• Local raw and
  packing material use
• Local integration



16   September 25th, 2012   Nestlé Investor Seminar, Shanghai
And we are continuously investing in all areas of the
business…
Staying
ahead,
always
• Continuous investment in our
  brands, assets and people
• Expanding sales force to
  cover growing points of sales
• Reaching people wherever
  they are
• Developing local sourcing to
  ensure future supply


17   September 25th, 2012   Nestlé Investor Seminar, Shanghai
60,000 people directly earn their living from Nestlé in CWAR




                                                                                                 …and more
                              6,000
                                                                6,000 Nestlé
                                                                + 54,000                         households
                                  Nestlé
                                employees
                                                                employees
                                                                Farmers,
                                                                Sales & Distributors Staff,
                                                                Third party dependants
                                                                (drivers, security, agencies…)




18   September 25th, 2012   Nestlé Investor Seminar, Shanghai
The development of our people is of utmost importance…
     In 2011:
     90% of CWAR
     employees received
     formal training
     170 employees
     participated in
     international trainings
     Training is one of the many
     ways that Nestlé best practices
     are shared and people are
     developed in CWAR


19    September 25th, 2012   Nestlé Investor Seminar, Shanghai
Agenda

1. Introducing Central and West Africa

2. Winning in The New Reality

3. Performance




20   September 25th, 2012   Nestlé Investor Seminar, Shanghai
The Nestlé Strategic Roadmap to
Win in The New Reality




21   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Leading change in CWAR by fighting local                         Nutrition,
                                                                Health and
                                                                                Emerging
                                                                               markets and
                                                                                Popularly

nutritional deficiencies with MAGGI®                             Wellness      Positioned
                                                                                Products


Because 62% of non pregnant
women in Nigeria are iron                                                       Consumer
                                                                              communication
deficient, MAGGI® innovates with
an iron fortified cube launched
first in Nigeria March 2012
The MAGGI® business, selling
more than100 million cubes per
day has the ability to reach more
than 200 million consumers every
day.




22   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Leading change in CWAR by ensuring the                           Unmatched
                                                                 research &

long-term supply of high-quality green coffee                   development
                                                                  capability



In Côte d’Ivoire, Nestlé is has
launched the NESCAFÉ® Plan
to train and support over
17’000 coffee farmers
 to make coffee farming
economically more attractive,
 for more agricultural
productivity from less land and
water,
 to reduce the environmental
footprint.



23   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Leading change in CWAR by engaging consumers                      Consumer

through sport development with MILO®                            communication




MILO® provides sports
                                                                  Nutrition,
development opportunities                                        Health and
                                                                  Wellness
among the youth with the
Grassroots Sports Development
strategy, addressing the gaps in
the funding of sports
development programs across
CWAR.
… unearthing talents for
various national teams, and
building strong equity for our
business.



24   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Leading change in CWAR by educating, and                          Consumer

enabling mothers to secure a better future for their            communication




children
                                                                  Nutrition,
                                                                 Health and
Overcoming the high illiteracy                                    Wellness

rate prevalent in CWAR, NIDO®
uses market and neighborhood
caravans to educate mothers on
the threats of micronutrient
deficiencies facing children
Educating them on how to best
nourish children for healthy growth




25   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Consumer
                                                                communication

With a
unique way
to talk to
local
consumers…




26   September 25th, 2012   Nestlé Investor Seminar, Shanghai
CWAR: a strong contributor to the Nestlé model

                                                                   Double digit Organic                Consumer facing
                                                                    Growth for the past 5                investment doubling in
                                                                    years                                last 3 years


                                                                   Trading Operating                   PPP is 63 % of total
                                                                    profit margin above                  sales with double digit
                                                                    Group / Zone average                 growth


                                                                   CAPEX of 600 million                ROIC above the
                                                                    CHF in the past 5 years              Group’s average


                                                                                 Positive outlook for the future


27   September 25th, 2012   Nestlé Investor Seminar, Shanghai
In summary…

1.          The potential of Central and West
            Africa is limitless
2.          Nestlé is extremely well placed to
            take advantage of this
3.          With its expected future
            performance CWAR will contribute
            even more to the Nestlé Model

28   September 25th, 2012   Nestlé Investor Seminar, Shanghai
During this presentation,
                                              3’125’000
                                                 MAGGI cubes
                               were consumed in
     Central and West Africa…

29   September 25th, 2012   Nestlé Investor Seminar, Shanghai

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Nestlé in CWAR winning in the new reality

  • 1. Nestlé in Central and West Africa: Winning in the New Reality Etienne Benet CEO Nestlé Central and West Africa Region Nestlé Investor Seminar, Shanghai September 25th, 2012
  • 2. Agenda 1. Introducing Central and West Africa 2. Winning in The New Reality 3. Performance 1 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 3. CWAR: a region of limitless possibilities 350 million consumers in a land mass… larger than Europe or China… 2 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 4. CWAR: a region of limitless diversity The region of population size diversity The region of limitless ethnic diversity The region of consumer wealth disparity And unequal consumer literacy levels 3 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 5. CWAR: a region of limitless resources 2011 GDP growth All countries above world average (3.7%), including 4 in top 30: Ghana (13.5%), Equatorial Mauritania Cape Verde Guinea (7.1%), Liberia (6.9%) and Nigeria Niger Chad (6.9%) Senegal Gambia Mali Burkina Faso Guinea Bissau Ghana Guinea Conakry Côte d’Ivoire Nigeria Central African Ease of doing business Sierra Leone Liberia Benin Cameroon Republic All countries in the bottom tier except Ghana and Togo Equatorial Guinea Cape Verde Gabon Gold Wood São Tomé & Copper Cocoa Principe Bauxite Cotton Uranium Oil Diamond Gas 4 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 6. In a very traditional trade environment… Small shops and outlets dominate CWAR’s trade environment Open Small Pharmacies/ Modern Market Shops Drugstores Trade 46% 50% 3% 1% 5 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 7. There are obvious daily challenges… 6 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 8. A region at the verge of exponential development? World’s fastest growing Fast Growing GDP population $1,317 billion by 2020, 440 million by 2020, CAGR 2.4% CAGR 6.8% World’s youngest population Emerging middle class 40% under 14 50% of spend on food and CPG Large working population >50% of GDP in the largest cities Healthy urbanization Stabilizing democracies 33 cities over 1 million in 2010, Better governance, increased foreign Developing infrastructures investments, more competition Source: ‘Rise of the African Consumer’; McKinsey & Company; UN Habitat 7 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 9. CWAR: a region entering the “Hot Zone” 8 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 10. Agenda 1. Introducing Central and West Africa 2. Winning in The New Reality 3. Performance 9 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 11. We know the place… We’re capitalizing on 50 years of experience! Trusted by consumers, customers, suppliers, authorities, civil society, investors… 10 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 12. The largest Nestlé Region in Africa 11 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 13. With simple and focused businesses… A few BIG 2% categories – with 4% great potential for 9% growth… 9% 41% Strong consumer knowledge, Leading in all businesses, driving 17% innovation from PPP to premium, addressing local tastes and nutritional needs. 18% 12 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 14. Already ahead of food competition… Top 10 Food Companies in Central & West Africa Source : Euromonitor 2011* - Sales at Retail Price in m USD * Packaged Food and Hot drinks in Nigeria and Cameroon; not an exclusive list of companies (indicative list only) 13 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 15. …however, competing for the share of wallet 14 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 16. We are structured according to business realities… …and according to other elements: geography, language, product supply, trade zones, etc. Nigeria Tropical Cluster Savanna Cluster Côte d'Ivoire Coastal Cluster Western Cluster 15 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 17. We have a comprehensive industrial footprint… 90% of what we sell is produced in the region • Cost and supply advantage • Better response to local consumer tastes and needs • Local raw and packing material use • Local integration 16 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 18. And we are continuously investing in all areas of the business… Staying ahead, always • Continuous investment in our brands, assets and people • Expanding sales force to cover growing points of sales • Reaching people wherever they are • Developing local sourcing to ensure future supply 17 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 19. 60,000 people directly earn their living from Nestlé in CWAR …and more 6,000 6,000 Nestlé + 54,000 households Nestlé employees employees Farmers, Sales & Distributors Staff, Third party dependants (drivers, security, agencies…) 18 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 20. The development of our people is of utmost importance… In 2011: 90% of CWAR employees received formal training 170 employees participated in international trainings Training is one of the many ways that Nestlé best practices are shared and people are developed in CWAR 19 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 21. Agenda 1. Introducing Central and West Africa 2. Winning in The New Reality 3. Performance 20 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 22. The Nestlé Strategic Roadmap to Win in The New Reality 21 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 23. Leading change in CWAR by fighting local Nutrition, Health and Emerging markets and Popularly nutritional deficiencies with MAGGI® Wellness Positioned Products Because 62% of non pregnant women in Nigeria are iron Consumer communication deficient, MAGGI® innovates with an iron fortified cube launched first in Nigeria March 2012 The MAGGI® business, selling more than100 million cubes per day has the ability to reach more than 200 million consumers every day. 22 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 24. Leading change in CWAR by ensuring the Unmatched research & long-term supply of high-quality green coffee development capability In Côte d’Ivoire, Nestlé is has launched the NESCAFÉ® Plan to train and support over 17’000 coffee farmers  to make coffee farming economically more attractive,  for more agricultural productivity from less land and water,  to reduce the environmental footprint. 23 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 25. Leading change in CWAR by engaging consumers Consumer through sport development with MILO® communication MILO® provides sports Nutrition, development opportunities Health and Wellness among the youth with the Grassroots Sports Development strategy, addressing the gaps in the funding of sports development programs across CWAR. … unearthing talents for various national teams, and building strong equity for our business. 24 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 26. Leading change in CWAR by educating, and Consumer enabling mothers to secure a better future for their communication children Nutrition, Health and Overcoming the high illiteracy Wellness rate prevalent in CWAR, NIDO® uses market and neighborhood caravans to educate mothers on the threats of micronutrient deficiencies facing children Educating them on how to best nourish children for healthy growth 25 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 27. Consumer communication With a unique way to talk to local consumers… 26 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 28. CWAR: a strong contributor to the Nestlé model  Double digit Organic  Consumer facing Growth for the past 5 investment doubling in years last 3 years  Trading Operating  PPP is 63 % of total profit margin above sales with double digit Group / Zone average growth  CAPEX of 600 million  ROIC above the CHF in the past 5 years Group’s average Positive outlook for the future 27 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 29. In summary… 1. The potential of Central and West Africa is limitless 2. Nestlé is extremely well placed to take advantage of this 3. With its expected future performance CWAR will contribute even more to the Nestlé Model 28 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 30. During this presentation, 3’125’000 MAGGI cubes were consumed in Central and West Africa… 29 September 25th, 2012 Nestlé Investor Seminar, Shanghai