1. NetWrix Customer Case Study
Real-time Account Lockout Management Maximizes User
Productivity
Customer:
“NetWrix Account Lockout Examiner is a simple solution to
RXR Realty our specific need, at a reasonable price. We would definitely
Web Site: recommend it to other IT departments.”
http://www.rxrrealty.com/
Philip Bryan, Director of Information Technology, RXR Realty
Number of Users: 130
Industry: Real Estate
RXR Realty prides itself in being New York Tri-State area’s
Solution: premier real estate operating company. With a significant
Identity Management presence in the New York Tri-State area, the Company has
established a franchise uniquely positioned to provide high-
Product:
NetWrix Account Lockout Examiner quality real estate and premier services. That being the case,
IT efficiency i paramount to the sustainment of RXR Realty’s
Vendor: carefully constructed brand, and the IT department was
NetWrix Corporation looking for ways to maximize user productivity.
Phone: 888-638-9749
Web Site: www.netwrix.com Challenge: Active Directory Account Lockouts Hindered
Customer Profile:
User Productivity
RXR Realty is the New York Tri-State RXR Realty had already proven itself as a major player within
area’s premier real estate operating
Greater New York’s competitive real estate industry. With hundreds of
company. With a significant presence in
customers spanning across New York, New Jersey, Westchester and
the New York Tri-State area, the Company
Connecticut, attracting business was never a problem. Maximizing
has established a franchise uniquely
positioned to provide the highest quality
productivity in order to meet the needs of their ever-increasing
real estate and premier services. Each customer base, however, was, and RXR Realty’s IT department
of the Company’s core disciplines is fully continued looking for ways to ensure optimal efficiency that met the
integrated – from acquisitions, design and company’s business standards.
development and construction, to leasing,
property and asset management and
As was the case for most IT departments, Active Directory account
finance. The Company’s infrastructure, lockouts were a nuisance for both the IT department and the frustrated
depth of management and financial users. Account lockouts were a source of wasted manpower for end
strength ensure a significant competitive users and IT administrators alike, and RXR Realty was looking for
advantage across its markets, defining its a solution that would alert administrators immediately upon account
position as the leading real estate owner lockout, and provide them with the opportunity and knowledge
and developer in the Tri-State area. necessary to address these problems quickly.
Copyright © NetWrix Corporation. All rights reserved.

2. NetWrix Customer CaseCase
NetWrix Customer Study
Study
Solution: Real-time Account Lockout Proven Result: NetWrix Account Lockout
Alerting and Troubleshooting Examiner Minimizes Pains Associated
After struggling with the frustrations and lost
with Account Lockouts
productivity associated with Active Directory NetWrix Account Lockout Examiner provides
account lockouts for long enough, the IT RXR Realty with the real-time alerting and
department decided to look for a solution that troubleshooting capabilities necessary to
would decrease the impact of this common resolve all types of account lockouts as quickly
issue. That is when RXR Realty found NetWrix as possible. The solution has optimized user
Account Lockout Examiner, a purpose-built productivity by significantly decreasing
solution that identifies account lockouts in real the amount of time users have to wait idly
time, troubleshoots those lockouts, and provides until a lockout is resolved. It also allows IT
quick resolutions that allow users to get back into administrators to spend their time on important IT
their accounts. The solution notifies all operators projects instead of manually dealing with account
of account lockouts by way of real-time e-mails lockouts
that include links to a Web-based console for
quick access to account details and operations. “NetWrix Account Lockout Examiner is a simple
The lockout investigation engine then helps solution to our specific need, at a reasonable price.
administrators find the potential cause of the issue, We were looking for an affordable solution that
such as mapped network drives, disconnect remote would address our needs, and NetWrix Account
desktop sessions, and so forth. Account Lockout Lockout Examiner met all of our requirements.
Examiner then allows users to unlock accounts via I would definitely recommend it to other IT
a Web-based console. departments.”
“We explored several different options before About NetWrix Corporation
deciding to go with Account Lockout Examiner,”
Established in 2006, NetWrix Corporation
said Bryan. “We also tried to use built-in Windows
provides innovative and cost-effective
utilities, but then we found NetWrix, and nothing
solutions that simplify and automate
seemed to work as seamlessly as Account Lockout
the management of Windows networks.
Examiner.”
With in-depth knowledge and experience
“The NetWrix Account Lockout Examiner managing Windows environments of all
installation and configuration was easy and sizes, the company delivers solutions to
without issue,” Bryan added. “In addition, meet complicated business requirements
NetWrix technical support is among the best while fulfilling the best expectations of IT
we’ve ever encountered. We had one minor hitch, professionals.
and support responded quickly, diagnosed it
accurately, and resolved our issue.”
Copyright © NetWrix Corporation. All rights reserved.