Baltijos šalyse prekybos nuostoliai sumažėjo daugiausiai Karai parduotuvėse: mūšis laimėtas, kas toliau?

1. November 2007

5. Worldwide Shrink Survey Global Costs of Crime including Costs of Loss Prevention (in million €) Total global shrinkage + loss prevention 76.749 M€ (73.616 M€ in 2007)

7. Average Shrinkage Rates

8. Sources of Global Retail Shrinkage ‘08

9. Apprehended Thieves The amount recovered by apprehending thieves was 2.042 M€ Number of Thieves Apprehended by Retailers 2008 CUSTOMER THIEVES EMPLOYEE THIEVES Number of Thieves Average amount stolen per incident Number of Thieves Average amount stolen per incident Combined Totals North America 1.447.046 509 € 689.546 947 € 2.136.592 Percentages 67,7% 32,3% 100% Latin America 145.154 49 € 15.655 280 € 160.809 Percentages 90,3% 9,7% 100% Africa 10.937 24 € 1.183 458 € 12.120 Percentages 90,2% 9,8% 100% Asia-Pacific 120.681 46 € 18.693 269 € 139.374 Percentages 86,6% 13,4% 100% Europe 2.758.700 74 € 89.381 2142 € 2.848.081 Percentages 96,9% 3,1% 100% Global totals 4.482.518 223 € 814.458 1.254 € 5.296.976 Global Percentages 84,6% 15,4% 100%

10. Most-Stolen Merchandise by Vertical Market

17. European Retail Shrinkage 2008 -1.5% 1.36% 1.34% 71.184 Global 0.8% 1.26% 1.27% 27.438 Western and Central Europe 0.0% 1.36% 1.36% 2.050 Central Europe -4.9% 1.42% 1.35% 182 Baltic States (Latvia, Estonia, Lithuania) 1.5% 1.30% 1.32% 122 Slovakia 1.5% 1.34% 1.36% 1.103 Poland 1.5% 1.36% 1.38% 317 Hungary -2.1% 1.41% 1.38% 326 Czech Republic 0.8% 1.25% 1.26% 25.388 Western Europe -3.0% 1.34% 1.30% 5.049 United Kingdom 5.2% 0.96% 1.01% 573 Switzerland 2.3% 1.32% 1.35% 560 Sweden 2.3% 1.28% 1.31% 2.510 Spain -3.8% 1.31% 1.26% 320 Portugal 1.6% 1.26% 1.28% 406 Norway -3.2% 1.24% 1.20% 1.059 The Netherlands 4.1% 1.23% 1.28% 2.977 Italy 2.2% 1.33% 1.36% 415 Ireland -3.0% 1.36% 1.32% 471 Greece 2.7% 1.10% 1.13% 4.674 Germany 2.2% 1.34% 1.37% 4.414 France -1.5% 1.32% 1.30% 381 Finland 0.0% 1.20% 1.20% 341 Denmark 2.2% 1.33% 1.36% 770 Belgium/Luxembourg 7.4% 0.94% 1.01% 430 Austria Percentage change 2007-08 Shrinkage 2007 (as % of sales) Shrinkage 2008 (as % of sales) Total Shrinkage 2008 (Million €) EUROPE

18. European Retail Shrinkage 2000-08 Shrinkage Rate (% of sales)

19. Sources of Retail Shrinkage - Europe

23. Shrink by Vertical Markets – Europe 0.8% 1.26% 1.27% Totals -3.0% 0.67% 0.65% footwear/ shoes/ sports goods & sporting goods 2.6% 0.76% 0.74% discount/ variety retail/ warehouse clubs 1.3% 0.75% 0.76% toys and games/ hobby and craft -2.4% 0.83% 0.81% furniture/ textiles/ floor & window coverings/ 6.3% 0.80% 0.85% liquor, wine beer/off-licence 3.6% 0.82% 0.85% electrical goods/ computer centre/ electronics store -4.1% 0.96% 0.92% jewellery/ watches 1.9% 1.08% 1.10% office products -5.0% 1.21% 1.15% supermarket/ hypermarkets/ large grocery 1.5% 1.36% 1.38% video/ music/ games software 2.1% 1.43% 1.46% department store or large general store -0.6% 1.53% 1.52% cosmetics/ perfume/ health & beauty/pharmacy 1.2% 1.64% 1.66% convenience stores/ natural & speciality foods -1.8% 1.69% 1.66% books/newspapers/stationery -0.6% 1.69% 1.70% apparel/clothing and fashion/ accessories 2.3% 1.71% 1.75% vehicle parts/hardware/DIY/building materials retail Change 2007 2008 EUROPE

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