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ACO and Collaborative Care -
Solutions Portfolio
Tools, resources, and expertise
for your ACO/Collaborative
Care Journey
NextGen Healthcare Information Systems, LLC, a wholly owned subsidiary of Quality Systems,
Inc., provides integrated clinical, financial and connectivity solutions for ambulatory, inpatient,
and dental provider organizations.
For more information, please visit nextgen.com and qsii.com.
Copyright © 2012 NextGen Healthcare Information Systems, LLC. All rights reserved.
NextGen is a registered trademark of QSI Management, LLC, an affiliate of NextGen Healthcare
Information Systems, LLC. All other names and marks are the property of their respective owners.
Patent pending.
Accountable Care
Begins Here
Accountable care and value-based care delivery models
are transforming healthcare as we know it. That journey
begins with a sustainable and versatile Electronic Health
Record (EHR) system that’s built to last. At NextGen
Healthcare, we’re committed to providing our clients with
the tools, resources, and expertise they need to reach their
Accountable Care Organization (ACO), Meaningful Use
(MU), and Patient Centered Medical Home (PCMH) goals.
We provide the infrastructure and HIT solutions that enable
the connectivity and interoperability required for success
with the new care delivery and reimbursement models.
NextGen Healthcare solutions support
ACO requirements
NextGen Healthcare is focused on helping clients meet
NCQA standards and establish PCMH and/or ACO status.
We provide tools, systems, infrastructure, and training
needed to evolve through Meaningful Use (MU) to an ACO
delivery model with minimal disruption. We can help you
achieve ACO by:
•	 Demonstrating Meaningful Use of a certified EHR
throughout all stages of MU
•	 Enabling the exchange of clinical and financial data across
the continuum of care
•	 Helping you measure, monitor, and manage your
patient population
•	 Partnering with you to achieve continuous healthcare
improvement and cost reduction
•	 Helping you improve your patients’ experience of care
we can help you
achieve ACO
NextGen Healthcare ACO/Collaborative Care Solutions
How to Achieve
ACO/Collaborative Care
Collaborative Care is not any one product or service. It is a concept that
is framed and supported first by proper business planning and then by the
optimal use of organizational, clinical, financial, and technical resources.
Collaborative Care does not come from “out-of-the-box” solutions and is
not “plug-and-play.” It is a very business and staff-intensive concept
that requires knowledgeable staff and expertise.
NextGen Healthcare’s collaborative care experts help providers reach
their collaborative and ACO goals, with services that include:
•	 Education and Strategic Planning
o	 Health reform megatrends: The impact they will
have on an organization
o	 Organizational preparedness and transformation
o	 New delivery models
o	 Healthcare policy & regulatory analysis
o	 Healthcare community partnerships
•	 Organizational Transformation
o	 Cultural planning: staffing models, change
management, new models
o	 Clinical & business transformation
o	 Application of technology
•	 Program Assistance
o	 Funding discovery: matching funding opportunities
to client needs
o	 Funding-related advice, consulting, and
relationship management
o	 Funding response writing & planning
o	 Program execution assistance – based on
specific programs
Learn more. Watch an online demo at www.nextgen.com/ACO
NEXT PAGELAST PAGE
The Power of NextGen ACO/Collaborative Care Solutions
Engagement, Care Quality,
Measurement.
Ambulatory
EHR
Population Health
Management Patient Portal Health Information
Exchange EHR Connect
HQM Dashboard
Click on ICONS to NAVIGATE
NextGen Ambulatory
Electronic Health Records (EHR)
NextGen®
Ambulatory EHR provides the functional
foundation you need to meet your MU, PCMH,
and ACO objectives. Our EHR evolves with the healthcare
market—and you—as needs and industry demands
change. NextGen Healthcare can help you improve care,
communication, and reporting.
GO BACK TO SOLUTIONS PAGE
Help improve care quality:
•	 Improve efficiency and care
management via optimized, specialty-
specific workflows and accurate,
streamlined documentation
•	 Improve the application of evidence-
based medicine through disease
management protocols and clinical
decision support
•	 Gather and store the data you need
to assess and report on clinical and
	 care quality measurements
•	 Connect disparate applications
and care settings using our
integrated solutions
Support data sharing with your community
Improve communication:
•	 Integrate seamlessly with our practice
management system via a single
database and common platform
•	 Enhance care coordination with all
members of the patient’s care team
•	 Support data sharing with your
community via health information
exchange
•	 Enable better communication with
patients via patient education—and
through integration with NextGen®
Patient Portal
•	 Support pro-active patient outreach
by integrating with the NextGen®
Population Health Management system
Pay-for-performance and incentive-
based reporting requirements
made easy:
•	 Leverage enhanced dashboard
reporting for all clinical quality measures
(MU, ACO, PQRS, PCMH, BTE)
•	 Aggregate population records to
enable reporting on quality measures,
such as follow-up frequencies,
readmission rates, and preventative care
GO BACK TO SOLUTIONS PAGE
Population Health
Management
To meet ACO goals of improving collaborative care
coordination and patient engagement for better health
outcomes, leverage NextGen®
Population Health
Management. With this solution, proactively reach out to
your patient populations to schedule recommended care.
GO BACK TO SOLUTIONS PAGE
How it works:
•	 Gain closed loop, proactive
outreach tracking with automated
protocol-based patient reminders that
integrate seamlessly with your practice
management system
Proactively reach outto your
patient populations
•	 Engage patients and facilitate
communications more efficiently using
email, SMS, NextGen Patient Portal and
Interactive Voice Reminders
•	 Track outreach efforts and analyze
your performance using appointment
information stored in NextGen®
Practice Management. View this data
with customizable ROI reports and
Dashboards
Resource and cost effective:
Achieve all of this without interfaces or
additional costs for data aggregation—and
without interrupting provider workflow. Soon,
you’ll be able to integrate payer data to
meet ACO requirements for follow-up and
preventive care.
GO BACK TO SOLUTIONS PAGE
Patient Portal
Engage your patients in their care while enhancing
productivity and achieving Meaningful Use with NextGen®
Patient Portal. Reduce administrative support and increase
patient satisfaction with web-based tools to engage in their
care. Enable electronic prescriptions quickly and easily
and facilitate online payments. Streamline documentation.
GO BACK TO SOLUTIONS PAGE
Being part of an ACO helps you
become a “hassle free” practice.
Use NextGen Patient Portal to help you
achieve that goal:
•	 Tightly integrate into the workflow with
NextGen Ambulatory EHR and NextGen
Practice Management
•	 Quickly and easily enable prescription
renewals
•	 Facilitate online payments
•	 Streamline documentation (completing
questionnaires, surveys, and other
forms online)
•	 Simplify and accelerate administrative
tasks such as patient intake, patient
calls, email communication, appointment
scheduling, sharing lab results, filling out
forms, and more
With NextGen Patient Portal,
you’re well on your way to better
collaborative care coordination and
better outcomes.
•	 Keep healthcare providers more
involved and connected to patients,
and vice versa
•	 Improve disease management
•	 Ensure patients are up to date with
treatments—and easily schedule
maintenance visits by running quick
reports by disease state
Keep healthcare providersmore involved
and connectedto patients
Finally, NextGen Patient Portal can
help your bottom line:
•	 Reduce expenses by electronically
sending forms and results, eliminating
snail mail
•	 Enable productivity improvements that
save both time and money
•	 Lower the cost of healthcare through
better care coordination and better
quality outcomes
GO BACK TO SOLUTIONS PAGE
Health Information
Exchange
True clinical integration of patient care around PCMH and
collaborative care ACO models requires HIT interoperability
with other organizations. To connect disparate technology
systems, while reaping the associated benefits of controlled
data flow, decreased costs, and reduced errors, providers
need a powerful and proven Health Information Exchange
(HIE) solution.
GO BACK TO SOLUTIONS PAGE
NextGen HIE delivers.
•	 Collect and store patient information
•	 Securely share it with other healthcare providers—regardless
of EHR platform, or if there is no EHR at all.
NextGen®
HIE is live in over 20 communities, in use by more than
4,700 providers, and improving care for 6.2 million patients.
Its technology and our expertise offer a track record of success
in helping clients meet ACO goals.
our expertiseoffers a track record
of successin helping clients
GO BACK TO SOLUTIONS PAGE
EHR Connect
Create and share vital patient data across care, in real time,
and within existing workflow—that’s the ultimate goal for
providers who strive to harness the power of EHRs. Imagine
tapping into patient data right at the point of care, within
your familiar EHR. Improved workflow, care coordination,
better patient safety and increased patient satisfaction
and quality of care. That’s what you can expect with
NextGen®
EHR Connect.
GO BACK TO SOLUTIONS PAGE
Get all the critical interfaces
you need to achieve your
ACO and collaborative care
goals, all packaged in one
convenient product.
NextGen EHR Connect easily—and cost
effectively—connects your organization to a
wide variety of external systems and software,
while ensuring patient privacy.
•	 Exchange data securely with external
healthcare providers without leaving
your EHR application
•	 Incorporate external documents
into your patient charts for structured,
unstructured, and discrete data imports
•	 Improve collaboration and coordination
of care with other providers
•	 Avoid re-keying third party information
because imported data becomes part
of your patient record
Improvecoordinationof care
•	 Easily send and receive referrals
and associated clinical documentation
for transitions of care
GO BACK TO SOLUTIONS PAGE
HQM
Reporting on outcomes and quality is critical to collaborative
care and ACO participation. Enable automatic registry
reporting of CMS-required clinical outcomes and
quality measures data using the NextGen®
Health Quality
Measures (NextGen HQM) reporting module and
clinical data repository.
GO BACK TO SOLUTIONS PAGE
NextGen HQM helps you:
•	 Capture AND report on CMS’
required measures
•	 Track your performance—drilling
down to the patient level—for better
quality of care and financial outcomes
•	 Access trending and statistical
analysis for clinical, regulatory,
and financial outcomes
Fully integrated with NextGen Ambulatory
EHR—this offering demonstrates how quality
measures drive improved outcomes. Gain
insight into key performance indicators and
integrate with your HIE for reporting across
the care workflow.
Gain insight into key
performance
indicators
GO BACK TO SOLUTIONS PAGE
Dashboard
NextGen®
Dashboard 3.0 provides business intelligence (BI)
sophistication in a robust, easy-to-use, and fully integrated
platform. It’s a BI solution that can be used by almost everyone
in your practice. Users, regardless of experience, can create
dashboard driven, state-of-the-art visuals to communicate
key data. NextGen Dashboard 3.0 can help leverage not
only reporting, analysis, and process improvement, but also
manage compliance and incentive programs.
GO BACK TO SOLUTIONS PAGE
With NextGen Dashboard,
you can show the quality of
your care—and support your
key performance indicators and
quality reporting goals:
•	 Access essential information
quickly and easily
•	 Display data in an easy-to-interpret,
colorful, and graphical format
•	 Drill down from one level to the
next with the click of a mouse
•	 Create graphic images that reflect
the priorities of the entire practice or
of a single provider
Support your key performance indicators
and quality reportinggoals
GO BACK TO SOLUTIONS PAGE
“NextGen provided the
pathway to move us from
PCMH to MU and now on to
ACO, while ensuring continuity
between the inpatient and
outpatient experience”
Kimberly Haspert, COO
New Pueblo Medicine
NextGen Healthcare Information Systems, LLC, a wholly owned
subsidiary of Quality Systems, Inc., provides integrated clinical,
financial and connectivity solutions for ambulatory, inpatient, and
dental provider organizations. For more information, please visit
nextgen.com and qsii.com.
Copyright © 2013 NextGen Healthcare Information Systems,
LLC. All rights reserved.NextGen is a registered trademark of QSI
Management, LLC, an affiliate of NextGen Healthcare Information
Systems, LLC. All other names and marks are the property of their
respective owners. Patent Pending.
Take the next step.
Contact us at 855-510-6398.		
Or visit EHResults@NextGen.com
Meanwhile, watch an online demo at nextgen.com.
EDU3-2/13

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eBook - Tools, Resources, and Expertise for your ACO/Collaborative Care Journey

  • 1. ACO and Collaborative Care - Solutions Portfolio Tools, resources, and expertise for your ACO/Collaborative Care Journey
  • 2. NextGen Healthcare Information Systems, LLC, a wholly owned subsidiary of Quality Systems, Inc., provides integrated clinical, financial and connectivity solutions for ambulatory, inpatient, and dental provider organizations. For more information, please visit nextgen.com and qsii.com. Copyright © 2012 NextGen Healthcare Information Systems, LLC. All rights reserved. NextGen is a registered trademark of QSI Management, LLC, an affiliate of NextGen Healthcare Information Systems, LLC. All other names and marks are the property of their respective owners. Patent pending. Accountable Care Begins Here Accountable care and value-based care delivery models are transforming healthcare as we know it. That journey begins with a sustainable and versatile Electronic Health Record (EHR) system that’s built to last. At NextGen Healthcare, we’re committed to providing our clients with the tools, resources, and expertise they need to reach their Accountable Care Organization (ACO), Meaningful Use (MU), and Patient Centered Medical Home (PCMH) goals. We provide the infrastructure and HIT solutions that enable the connectivity and interoperability required for success with the new care delivery and reimbursement models.
  • 3. NextGen Healthcare solutions support ACO requirements NextGen Healthcare is focused on helping clients meet NCQA standards and establish PCMH and/or ACO status. We provide tools, systems, infrastructure, and training needed to evolve through Meaningful Use (MU) to an ACO delivery model with minimal disruption. We can help you achieve ACO by: • Demonstrating Meaningful Use of a certified EHR throughout all stages of MU • Enabling the exchange of clinical and financial data across the continuum of care • Helping you measure, monitor, and manage your patient population • Partnering with you to achieve continuous healthcare improvement and cost reduction • Helping you improve your patients’ experience of care we can help you achieve ACO
  • 4. NextGen Healthcare ACO/Collaborative Care Solutions How to Achieve ACO/Collaborative Care Collaborative Care is not any one product or service. It is a concept that is framed and supported first by proper business planning and then by the optimal use of organizational, clinical, financial, and technical resources. Collaborative Care does not come from “out-of-the-box” solutions and is not “plug-and-play.” It is a very business and staff-intensive concept that requires knowledgeable staff and expertise.
  • 5. NextGen Healthcare’s collaborative care experts help providers reach their collaborative and ACO goals, with services that include: • Education and Strategic Planning o Health reform megatrends: The impact they will have on an organization o Organizational preparedness and transformation o New delivery models o Healthcare policy & regulatory analysis o Healthcare community partnerships • Organizational Transformation o Cultural planning: staffing models, change management, new models o Clinical & business transformation o Application of technology • Program Assistance o Funding discovery: matching funding opportunities to client needs o Funding-related advice, consulting, and relationship management o Funding response writing & planning o Program execution assistance – based on specific programs Learn more. Watch an online demo at www.nextgen.com/ACO NEXT PAGELAST PAGE
  • 6. The Power of NextGen ACO/Collaborative Care Solutions Engagement, Care Quality, Measurement. Ambulatory EHR Population Health Management Patient Portal Health Information Exchange EHR Connect HQM Dashboard Click on ICONS to NAVIGATE
  • 7. NextGen Ambulatory Electronic Health Records (EHR) NextGen® Ambulatory EHR provides the functional foundation you need to meet your MU, PCMH, and ACO objectives. Our EHR evolves with the healthcare market—and you—as needs and industry demands change. NextGen Healthcare can help you improve care, communication, and reporting. GO BACK TO SOLUTIONS PAGE
  • 8. Help improve care quality: • Improve efficiency and care management via optimized, specialty- specific workflows and accurate, streamlined documentation • Improve the application of evidence- based medicine through disease management protocols and clinical decision support • Gather and store the data you need to assess and report on clinical and care quality measurements • Connect disparate applications and care settings using our integrated solutions Support data sharing with your community Improve communication: • Integrate seamlessly with our practice management system via a single database and common platform • Enhance care coordination with all members of the patient’s care team • Support data sharing with your community via health information exchange • Enable better communication with patients via patient education—and through integration with NextGen® Patient Portal • Support pro-active patient outreach by integrating with the NextGen® Population Health Management system Pay-for-performance and incentive- based reporting requirements made easy: • Leverage enhanced dashboard reporting for all clinical quality measures (MU, ACO, PQRS, PCMH, BTE) • Aggregate population records to enable reporting on quality measures, such as follow-up frequencies, readmission rates, and preventative care GO BACK TO SOLUTIONS PAGE
  • 9. Population Health Management To meet ACO goals of improving collaborative care coordination and patient engagement for better health outcomes, leverage NextGen® Population Health Management. With this solution, proactively reach out to your patient populations to schedule recommended care. GO BACK TO SOLUTIONS PAGE
  • 10. How it works: • Gain closed loop, proactive outreach tracking with automated protocol-based patient reminders that integrate seamlessly with your practice management system Proactively reach outto your patient populations • Engage patients and facilitate communications more efficiently using email, SMS, NextGen Patient Portal and Interactive Voice Reminders • Track outreach efforts and analyze your performance using appointment information stored in NextGen® Practice Management. View this data with customizable ROI reports and Dashboards Resource and cost effective: Achieve all of this without interfaces or additional costs for data aggregation—and without interrupting provider workflow. Soon, you’ll be able to integrate payer data to meet ACO requirements for follow-up and preventive care. GO BACK TO SOLUTIONS PAGE
  • 11. Patient Portal Engage your patients in their care while enhancing productivity and achieving Meaningful Use with NextGen® Patient Portal. Reduce administrative support and increase patient satisfaction with web-based tools to engage in their care. Enable electronic prescriptions quickly and easily and facilitate online payments. Streamline documentation. GO BACK TO SOLUTIONS PAGE
  • 12. Being part of an ACO helps you become a “hassle free” practice. Use NextGen Patient Portal to help you achieve that goal: • Tightly integrate into the workflow with NextGen Ambulatory EHR and NextGen Practice Management • Quickly and easily enable prescription renewals • Facilitate online payments • Streamline documentation (completing questionnaires, surveys, and other forms online) • Simplify and accelerate administrative tasks such as patient intake, patient calls, email communication, appointment scheduling, sharing lab results, filling out forms, and more With NextGen Patient Portal, you’re well on your way to better collaborative care coordination and better outcomes. • Keep healthcare providers more involved and connected to patients, and vice versa • Improve disease management • Ensure patients are up to date with treatments—and easily schedule maintenance visits by running quick reports by disease state Keep healthcare providersmore involved and connectedto patients Finally, NextGen Patient Portal can help your bottom line: • Reduce expenses by electronically sending forms and results, eliminating snail mail • Enable productivity improvements that save both time and money • Lower the cost of healthcare through better care coordination and better quality outcomes GO BACK TO SOLUTIONS PAGE
  • 13. Health Information Exchange True clinical integration of patient care around PCMH and collaborative care ACO models requires HIT interoperability with other organizations. To connect disparate technology systems, while reaping the associated benefits of controlled data flow, decreased costs, and reduced errors, providers need a powerful and proven Health Information Exchange (HIE) solution. GO BACK TO SOLUTIONS PAGE
  • 14. NextGen HIE delivers. • Collect and store patient information • Securely share it with other healthcare providers—regardless of EHR platform, or if there is no EHR at all. NextGen® HIE is live in over 20 communities, in use by more than 4,700 providers, and improving care for 6.2 million patients. Its technology and our expertise offer a track record of success in helping clients meet ACO goals. our expertiseoffers a track record of successin helping clients GO BACK TO SOLUTIONS PAGE
  • 15. EHR Connect Create and share vital patient data across care, in real time, and within existing workflow—that’s the ultimate goal for providers who strive to harness the power of EHRs. Imagine tapping into patient data right at the point of care, within your familiar EHR. Improved workflow, care coordination, better patient safety and increased patient satisfaction and quality of care. That’s what you can expect with NextGen® EHR Connect. GO BACK TO SOLUTIONS PAGE
  • 16. Get all the critical interfaces you need to achieve your ACO and collaborative care goals, all packaged in one convenient product. NextGen EHR Connect easily—and cost effectively—connects your organization to a wide variety of external systems and software, while ensuring patient privacy. • Exchange data securely with external healthcare providers without leaving your EHR application • Incorporate external documents into your patient charts for structured, unstructured, and discrete data imports • Improve collaboration and coordination of care with other providers • Avoid re-keying third party information because imported data becomes part of your patient record Improvecoordinationof care • Easily send and receive referrals and associated clinical documentation for transitions of care GO BACK TO SOLUTIONS PAGE
  • 17. HQM Reporting on outcomes and quality is critical to collaborative care and ACO participation. Enable automatic registry reporting of CMS-required clinical outcomes and quality measures data using the NextGen® Health Quality Measures (NextGen HQM) reporting module and clinical data repository. GO BACK TO SOLUTIONS PAGE
  • 18. NextGen HQM helps you: • Capture AND report on CMS’ required measures • Track your performance—drilling down to the patient level—for better quality of care and financial outcomes • Access trending and statistical analysis for clinical, regulatory, and financial outcomes Fully integrated with NextGen Ambulatory EHR—this offering demonstrates how quality measures drive improved outcomes. Gain insight into key performance indicators and integrate with your HIE for reporting across the care workflow. Gain insight into key performance indicators GO BACK TO SOLUTIONS PAGE
  • 19. Dashboard NextGen® Dashboard 3.0 provides business intelligence (BI) sophistication in a robust, easy-to-use, and fully integrated platform. It’s a BI solution that can be used by almost everyone in your practice. Users, regardless of experience, can create dashboard driven, state-of-the-art visuals to communicate key data. NextGen Dashboard 3.0 can help leverage not only reporting, analysis, and process improvement, but also manage compliance and incentive programs. GO BACK TO SOLUTIONS PAGE
  • 20. With NextGen Dashboard, you can show the quality of your care—and support your key performance indicators and quality reporting goals: • Access essential information quickly and easily • Display data in an easy-to-interpret, colorful, and graphical format • Drill down from one level to the next with the click of a mouse • Create graphic images that reflect the priorities of the entire practice or of a single provider Support your key performance indicators and quality reportinggoals GO BACK TO SOLUTIONS PAGE
  • 21. “NextGen provided the pathway to move us from PCMH to MU and now on to ACO, while ensuring continuity between the inpatient and outpatient experience” Kimberly Haspert, COO New Pueblo Medicine
  • 22. NextGen Healthcare Information Systems, LLC, a wholly owned subsidiary of Quality Systems, Inc., provides integrated clinical, financial and connectivity solutions for ambulatory, inpatient, and dental provider organizations. For more information, please visit nextgen.com and qsii.com. Copyright © 2013 NextGen Healthcare Information Systems, LLC. All rights reserved.NextGen is a registered trademark of QSI Management, LLC, an affiliate of NextGen Healthcare Information Systems, LLC. All other names and marks are the property of their respective owners. Patent Pending. Take the next step. Contact us at 855-510-6398. Or visit EHResults@NextGen.com Meanwhile, watch an online demo at nextgen.com. EDU3-2/13