- The document discusses a study on using SMS (text messaging) for exam preparation support among university students in Cape Town, South Africa. - A DFAQ (Dynamic Frequently Asked Questions) tool was used which allowed anonymous questions by SMS and responses by staff and peers. It saw much greater use during exam preparation week than the academic term. - While concerns about cost and need limited term-time use, exam preparation brought a sense of high-stakes that outweighed cost concerns and increased SMS interactions for both cognitive and affective support. - The study concluded that mobile phones can effectively support off-campus learners through consultation and that further research is needed on impacts to exam performance.