Keynote given at EuroDisney to British A-Level students on ethical leadership, including Toyota Recall Case Study

1. ethical leadership
EuroDisney
by Nick Jankel
nick@wecreate.cc
Wednesday, March 3, 2010

2. Wednesday, March 3, 2010

3. who is this guy?
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9. www.wecreate.cc 9
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10. www.wecreate.cc 10
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12. Wednesday, March 3, 2010

13. www.wecreate.cc 13
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14. words your
friends
might use
to describe
you at your
best
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15. words your ways you
friends think the
might use world could
to describe change
you at your
best
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16. words your ways you ethical thing
friends think the you are
might use world could proud of
to describe change having done
you at your
best
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17. what is leadership?
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18. what is leadership?
a thick word
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19. what does it mean
to you?
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20. Wednesday, March 3, 2010

21. seeing what needs to be
created around you
and doing what you can to
make it happen
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22. Wednesday, March 3, 2010

23. Leadership exists when people are no
longer victims of circumstances but
participate in creating new
circumstances. Ultimately, leadership
is about creating new realities.
Peter Senge
The Fifth Discipline
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25. Wednesday, March 3, 2010

26. doing the right thing
for the greater good
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27. Wednesday, March 3, 2010

28. seeing what needs to be
created for the greater good
Wednesday, March 3, 2010

29. seeing what needs to be
created for the greater good
Wednesday, March 3, 2010

30. seeing what needs to be
created for the greater good
and doing what you can to
make it happen
Wednesday, March 3, 2010

31. seeing what needs to be
created for the greater good
and doing what you can to
make it happen
Wednesday, March 3, 2010

32. seeing what needs to be
created for the greater good
and doing what you can to
make it happen
in a mindful way
Wednesday, March 3, 2010

33. seeing what needs to be
created for the greater good
and doing what you can to
make it happen
in a mindful way
Wednesday, March 3, 2010

34. 22
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35. making appropriate
choices
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36. 23
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37. Any fool can make things bigger,
more complex, and more violent.
It takes a touch of genius - and a
lot of courage - to move in the
opposite direction.
Albert Einstein
23
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38. making appropriate
choices
Any fool can make things bigger,
more complex, and more violent.
It takes a touch of genius - and a
lot of courage - to move in the
opposite direction.
Albert Einstein
23
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39. making appropriate
utilizing the long view
choices
Any fool can make things bigger,
more complex, and more violent.
It takes a touch of genius - and a
lot of courage - to move in the
opposite direction.
Albert Einstein
23
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40. 24
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41. making appropriate
choices
24
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42. making appropriate
seeing things from
choices perspectives
multiple
24
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43. why
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44. www.wecreate.cc 26
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45. environmental
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crisis
26
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46. www.wecreate.cc 27
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47. social
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crisis 27
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48. www.wecreate.cc 28
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49. economic
crisis
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50. www.wecreate.cc 29
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51. they are all of
our problems
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52. www.wecreate.cc 30
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55. Wednesday, March 3, 2010

56. crisis leads to
creativity
nothing to lose
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57. www.wecreate.cc 33
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58. distributed
power
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59. www.wecreate.cc 34
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60. make a
difference
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61. make a
making appropriate
choices
difference
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62. www.wecreate.cc
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63. take web to
the world
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64. www.wecreate.cc
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65. www.wecreate.cc
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66. www.wecreate.cc 37
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67. and the
world to the
web
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68. Dear @SouthwestAir - I know I'm fat, but was Captain Leysath
really justified in throwing me off a flight for which I was
already seated? 5:52 PM Feb 13th
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69. www.wecreate.cc 39
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70. with this
power
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71. www.wecreate.cc
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72. response
ability
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73. from
reaction
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74. to
creation
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75. Planet
Nation
Company
Team
The Ethical Leader
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76. Planet
Country
School
Family & Friends
YOU
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77. I live my life in
widening
circles that
reach out
across the
world.
Rainer Maria Rilke
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79. on the spot
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80. www.wecreate.cc 49
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81. shareholder primacy
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82. invention of modern
coporation
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83. 2005: Cost Competitiveness for the
21st Century
2007: Recall 55,000 floormats
2007: 2.6. million sales / No.1 Company
2009: NHTSA forces largest recall
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84. 80% drop in sales in 5 years
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85. Toyota: 20% drop in
sales Jan
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86. “Wins for toyota safety group”
2 year delay
Complaint line disbelief
CEO silence
2 week silence
Have they found the fix?
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87. growing
ethical leadership
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88. RRR
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89. RRR
three
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90. www.wecreate.cc 58
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91. rewards
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92. www.wecreate.cc 59
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93. tend to drive
less healthy
behavior
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94. www.wecreate.cc 60
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95. rules
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100. www.wecreate.cc
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101. judgements
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102. judgements
fear
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103. judgements
fear
stress
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104. judgements
fear
stress
defense
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105. judgements
fear
offense stress
defense
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106. judgements
fear
frustration
offense stress
defense
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107. judgements
fear
frustration
wasted
potential
offense stress
defense
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108. www.wecreate.cc 64
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109. canʼt
regulate for
complexity
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110. develop
moral compass
of team
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111. www.wecreate.cc 66
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112. so rather than wait
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113. start with your
own mind
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114. www.wecreate.cc 68
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115. if you were the only
one who could do
anything to solve this
situation or problem
for all, what would
you do?
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116. then lead by example
as you engage
others
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117. www.wecreate.cc 70
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118. In the world of large networks we face issues for
which hierarchical leadership is inherently
inadequate.
This is the big difference of our world.
That’s why ‘becoming a real human being’ really
is the primary leadership issue of our time, but on
a scale never required before.
Professor C. Otto Scharmer
MIT Sloan School of Management
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119. www.wecreate.cc 71
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120. Anne Frank
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121. How wonderful it is that nobody needs
to wait a minute before starting to
improve the world.
Anne Frank
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122. www.wecreate.cc
nickjankel.com
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123. itʼs been a
privilege
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nickjankel.com
Wednesday, March 3, 2010