Register here: okt.to/297OdL Perceptions. We all have them, but sometimes they can be inaccurate, especially if not grounded in cold, hard facts. With this thought in mind, Edgewater Networks and Metaswitch performed their own independent market research survey to find out if widely accepted perceptions of the SMB market for IP communications and hosted services held. Surveying over 1,250 SMB decision makers across the United States and Canada, the results were startling and can help you find a winning formula to attack the market. In this webinar, Edgewater Networks and Metaswitch will discuss key findings from this survey including: - What is the market for Hosted PBX and SIP trunking over the next several years? - What are the purchase drivers and buying behaviors of the SMB market? - What types of IP-based services and features is the SMB market looking for? - What do SMBs look for from their Service Providers? - Do MS Lync and other Unified Communication platforms have a place in the SMB market? Register here: okt.to/297OdL

1. Dispelling SMB Market Myths
IP COMMUNICATIONS AND UNIFIED COMMUNICATIONS
IN THE SMB MARKET
PRESENTED BY:
EDGEWATER NETWORKS AND METASWITCH NETWORKS
REGISTER NOW: okt.to/297OdL
May 28th at 9am PT

2. IP Communications in the Mainstream?
 IP Communications has made the leap and
Crossed the Chasm
 Non Adopter purchase drivers are as much about
the Service Provider as they are about Economics
 Adopter feature use is higher than ever but they
are less evangelical
 Unified Communications is rapidly
approaching the Chasm
 UC interest is rising across market segments
 Non Adopters think UC features should be
included in IP Communications offers

3. How do you manage your company’s IT?
23%
8%
38%
31% 31%
19%
43%
7%
35%
23%
37%
5%
25%
58%
15%
IT Manager IT Staff Outsource Don’t Manage
< 20 Employees 20-49 Employees 50-99 Employees > 100 Employees
IT Decision Maket
Add IT
Influence
Business Decision
Maker

4. What type of Phone System do you have?
40%
22%4%
21%
2% 11%
25%
30%
6%
11%
8%
16% 24%
28%
3%
8%
9%
25%
16%
35%
9%
9%
7%
20%
KSU PBX Centrex Single Line HPBX IP PBX Mixed
< 20 Employees 20-49 Employees 50-99 Employees > 100 Employees
PBX Replacement
KSU or PBX
Replacement
KSU Replacement or
First Phone System

5. IP Communications Adoption by Company Size
94%
83%
73%
63%
70% 71%
64%
6%
17%
27%
37%
30% 29%
36%
1-4 5-19 20-49 50-99 100-249 250-500 500+
IP
TDM
Potential Market

6. REGISTER NOW: okt.to/297OdL
May 28th at 9am PT
DISPELLING SMB MARKET MYTHS:
IP COMMUNICATIONS AND UNIFIED COMMUNICATIONS
IN THE SMB MARKET
PRESENTED BY:
EDGEWATER NETWORKS AND METASWITCH NETWORKS