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Conversations Across the Invisible
Yellow Line – Board and Staff Roles
Jean Block
May 22, 2013
Twitter Hashtag - #npweb
Part
Of:
Sponsored by:
Advising nonprofits in:
• Strategy
• Planning
• Organizational Development
www.synthesispartnership.com
(617) 969-1881
info@synthesispartnership.com
INTEGRATED PLANNING
Part
Of:
Sponsored by:Part
Of:
Coming this June
Sponsored by:
Today’s Speaker
Jean Block
President and Owner
Jean Block Consulting, Inc./Social Enterprise Associates
Assisting with chat questions:
Jamie Maloney, 4Good
Founding Director of Nonprofit Webinars and Host:
Sam Frank, Synthesis Partnership
Part
Of:
JEAN BLOCK’S
NONPROFIT
UNIVERSITY SERIES
2013 Jean Block Consulting, Inc.
5
THE INVISIBLE YELLOW LINE®
PRESENTED BY JEAN BLOCK
JEAN BLOCK CONSULTING, INC.
WWW.JBLOCKINC.COM
2013 Jean Block Consulting, Inc.
6
Board & Staff Roles
About Jean
Block
 More than 45 years in nonprofit sector as
board and staff leader.
 Author: 180+ Great Ideas to Raise More
Money, The ABCs of Building Better
Boards and Fast Fundraising Facts for
Fame & Fortune, and more.
 President, Jean Block Consulting, Inc.
since 1996. Albuquerque NM.
 Manager, Social Enterprise Ventures,
LLC since 2006.
 www.jblockinc.com
 www.socialenterpriseventures.com
7
2013 Jean Block Consulting, Inc.
FOOTBALL?
REALLY?
WHAT DOES FOOTBALL HAVE TO DO WITH
NONPROFIT MANAGEMENT AND BOARD AND
STAFF ROLES?
2013 Jean Block Consulting, Inc.
8
The Yellow Line
The Invisible Yellow Line
2013 Jean Block Consulting, Inc.
9
 It’s invisible …
 It moves …
 It can be hotly contested …
 Neither team can actually see it …
BOARD = POLICY,
STRATEGIC DIRECTION
STAFF = MANAGEMENT,
ADMINISTRATION
2013 Jean Block Consulting, Inc.
10
The Basics
Governance - Board
2013 Jean Block Consulting, Inc.
11
 Has ultimate legal responsibility for effective governance of
organization.
 Ensures organization meets its mission and purpose.
 Brings varied perspectives but does not advance personal
issues (conflict of interest issues).
 Follows bylaws.
 Has written board policies and procedures.
Board - Fiduciary Duties
2013 Jean Block Consulting, Inc.
12
 Duty of Care
 Must act as a “reasonably prudent person would act…”
 Must come to meetings educated about the issues and
prepared to act responsibly.
Board -Fiduciary Duties
2013 Jean Block Consulting, Inc.
13
 Duty of Loyalty
 Ensures no conflict of interest in decision making.
 Puts the goals of the organization before personal goals.
 Discloses all conflicts of interest or potential conflicts of
interest (IRS Form 990).
 Speaks with one voice, supports the majority.
Board - Fiduciary Duties
2013 Jean Block Consulting, Inc.
14
 Duty of Honesty
 Ensures organization follows bylaws and all regulatory
body requirements in governance matters.
 Reviews and ensures all filings are current and accurate
(990, state and federal).
 Ensures compliance with tax-exempt rules (lobbying,
etc.)
Executive Director - Governance
2013 Jean Block Consulting, Inc.
15
 Carries out board-directed policies, strategies.
 Manages day-to-day operations of the organization.
 Provides regular feedback to board re: execution of goals.
 Supports board with information required to assist in
governance and strategic direction.
 Communicates, communicates, communicates…
Executive Director - Governance
2013 Jean Block Consulting, Inc.
16
 Ensures that board has information required to govern
effectively:
 Reports and updates
 Training
 Information flow
 Mission-driven decision-making
 Ensures compliance with regulatory bodies, etc.
 Ensures filing of reports to granting agencies in a timely
manner, etc.
But board has ultimate legal responsibility for governance!
Board – Human Resources
2013 Jean Block Consulting, Inc.
17
 Establishes job description for CEO.
 Hires and supervises the CEO…only!
 Evaluates executive director performance based on agreed-
upon goals and objectives.
 Is not involved with staff below CEO. Does not get involved
in day-to-day human resources management.
 Establishes and ensures HR policies are current.
 Understands and abides by grievance policy.
 Understands and abides by whistle blower policy.
Executive Director – Human Resources
2013 Jean Block Consulting, Inc.
18
 Hired by the board…reports to the board.
 Has a clear job description.
 Has annual goals and objectives approved by the executive
committee or full board.
 Is evaluated annually (or more often).
 Attends board and committee meetings as advisor.
 Hires, evaluates, manages all other staff.
 Trains staff in policies, procedures, compliance, etc.
Board – Fiscal Responsibilities
2013 Jean Block Consulting, Inc.
19
 Has ultimate legal authority and responsibility for fiscal
accountability.
 Has ultimate legal authority and responsibility for effective
fiscal management.
 Approves and ‘owns’ annual budget.
 Authorizes and reviews annual independent audit.
 Reviews annual IRS Form 990 before it is filed.
 Keeps professional minutes of board meetings.
 Understands and reviews regular financial reports.
Staff – Fiscal Responsibilities
2013 Jean Block Consulting, Inc.
20
 Prepares annual budget for board acceptance.
 Coordinates the annual audit process.
 Ensures fiscal management, policies, procedures are
in place and up to date.
 Manages and reports actual vs. budget expenses and
revenues.
Board - Planning
2013 Jean Block Consulting, Inc.
21
 Schedules annual strategic planning session.
 Annual plan drives work of board, board committees and
entire organization.
 Approves and monitors development plan,
marketing plan, program plans, etc.
Staff - Planning
2013 Jean Block Consulting, Inc.
22
 Participates in annual strategic planning process
(key staff).
 Develops development plan, marketing plan, etc. for
board approval.
 Reports progress to board regularly.
Board - Resource Development
2013 Jean Block Consulting, Inc.
23
 Members make annual personal or professional
financial contribution.
 Develops financial and in-kind resources within their
spheres of influence.
 Assists with fundraising events and activities.
Staff – Resource Development
2013 Jean Block Consulting, Inc.
24
 Has day to day responsibility for fundraising,
systems, reporting.
 Ensures compliance with state and federal
regulations and restrictions.
 Develops plan for board approval.
 Supports board fundraising efforts.
 Reports actual vs. budget to board.
Defining the Yellow Line
2013 Jean Block Consulting, Inc.
25
 Annual communication.
 Respect for each other’s roles and responsibilities.
 Open, honest communication and feedback.
Adopt the Invisible Yellow Line !
Common Pitfalls to Avoid
2013 Jean Block Consulting, Inc.
26
 Board micro-manages day to day operations.
 Board micro-manages committees.
 Board is passive – not involved and informed.
 Board is hand picked by CEO.
 CEO runs the board and board meetings, controls
information flow.
 Board members are involved with staff management.
Q & A
2013 Jean Block Consulting, Inc.
27
Hot Off the Press!
2013 Jean Block Consulting, Inc.
The Invisible Yellow
Line®
Published by CharityChannel
Press
Get announcement:
jean@jblockinc.com
28
Resource
HOW CAN I HELP YOU?
V I S I T M Y W E B S I T E F O R I D E A S ,
N E W S L E T T E R S A N D M O R E
W W W . J B L O C K I N C . C O M
E M A I L M E
J E A N @ J B L O C K I N C . C O M
2013 Jean Block Consulting, Inc.
29
Sponsored by:
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Conversations Across the Invisible Yellow Line – Board and Staff Roles

  • 1. Sponsored by: Conversations Across the Invisible Yellow Line – Board and Staff Roles Jean Block May 22, 2013 Twitter Hashtag - #npweb Part Of:
  • 2. Sponsored by: Advising nonprofits in: • Strategy • Planning • Organizational Development www.synthesispartnership.com (617) 969-1881 info@synthesispartnership.com INTEGRATED PLANNING Part Of:
  • 4. Sponsored by: Today’s Speaker Jean Block President and Owner Jean Block Consulting, Inc./Social Enterprise Associates Assisting with chat questions: Jamie Maloney, 4Good Founding Director of Nonprofit Webinars and Host: Sam Frank, Synthesis Partnership Part Of:
  • 5. JEAN BLOCK’S NONPROFIT UNIVERSITY SERIES 2013 Jean Block Consulting, Inc. 5
  • 6. THE INVISIBLE YELLOW LINE® PRESENTED BY JEAN BLOCK JEAN BLOCK CONSULTING, INC. WWW.JBLOCKINC.COM 2013 Jean Block Consulting, Inc. 6 Board & Staff Roles
  • 7. About Jean Block  More than 45 years in nonprofit sector as board and staff leader.  Author: 180+ Great Ideas to Raise More Money, The ABCs of Building Better Boards and Fast Fundraising Facts for Fame & Fortune, and more.  President, Jean Block Consulting, Inc. since 1996. Albuquerque NM.  Manager, Social Enterprise Ventures, LLC since 2006.  www.jblockinc.com  www.socialenterpriseventures.com 7 2013 Jean Block Consulting, Inc.
  • 8. FOOTBALL? REALLY? WHAT DOES FOOTBALL HAVE TO DO WITH NONPROFIT MANAGEMENT AND BOARD AND STAFF ROLES? 2013 Jean Block Consulting, Inc. 8 The Yellow Line
  • 9. The Invisible Yellow Line 2013 Jean Block Consulting, Inc. 9  It’s invisible …  It moves …  It can be hotly contested …  Neither team can actually see it …
  • 10. BOARD = POLICY, STRATEGIC DIRECTION STAFF = MANAGEMENT, ADMINISTRATION 2013 Jean Block Consulting, Inc. 10 The Basics
  • 11. Governance - Board 2013 Jean Block Consulting, Inc. 11  Has ultimate legal responsibility for effective governance of organization.  Ensures organization meets its mission and purpose.  Brings varied perspectives but does not advance personal issues (conflict of interest issues).  Follows bylaws.  Has written board policies and procedures.
  • 12. Board - Fiduciary Duties 2013 Jean Block Consulting, Inc. 12  Duty of Care  Must act as a “reasonably prudent person would act…”  Must come to meetings educated about the issues and prepared to act responsibly.
  • 13. Board -Fiduciary Duties 2013 Jean Block Consulting, Inc. 13  Duty of Loyalty  Ensures no conflict of interest in decision making.  Puts the goals of the organization before personal goals.  Discloses all conflicts of interest or potential conflicts of interest (IRS Form 990).  Speaks with one voice, supports the majority.
  • 14. Board - Fiduciary Duties 2013 Jean Block Consulting, Inc. 14  Duty of Honesty  Ensures organization follows bylaws and all regulatory body requirements in governance matters.  Reviews and ensures all filings are current and accurate (990, state and federal).  Ensures compliance with tax-exempt rules (lobbying, etc.)
  • 15. Executive Director - Governance 2013 Jean Block Consulting, Inc. 15  Carries out board-directed policies, strategies.  Manages day-to-day operations of the organization.  Provides regular feedback to board re: execution of goals.  Supports board with information required to assist in governance and strategic direction.  Communicates, communicates, communicates…
  • 16. Executive Director - Governance 2013 Jean Block Consulting, Inc. 16  Ensures that board has information required to govern effectively:  Reports and updates  Training  Information flow  Mission-driven decision-making  Ensures compliance with regulatory bodies, etc.  Ensures filing of reports to granting agencies in a timely manner, etc. But board has ultimate legal responsibility for governance!
  • 17. Board – Human Resources 2013 Jean Block Consulting, Inc. 17  Establishes job description for CEO.  Hires and supervises the CEO…only!  Evaluates executive director performance based on agreed- upon goals and objectives.  Is not involved with staff below CEO. Does not get involved in day-to-day human resources management.  Establishes and ensures HR policies are current.  Understands and abides by grievance policy.  Understands and abides by whistle blower policy.
  • 18. Executive Director – Human Resources 2013 Jean Block Consulting, Inc. 18  Hired by the board…reports to the board.  Has a clear job description.  Has annual goals and objectives approved by the executive committee or full board.  Is evaluated annually (or more often).  Attends board and committee meetings as advisor.  Hires, evaluates, manages all other staff.  Trains staff in policies, procedures, compliance, etc.
  • 19. Board – Fiscal Responsibilities 2013 Jean Block Consulting, Inc. 19  Has ultimate legal authority and responsibility for fiscal accountability.  Has ultimate legal authority and responsibility for effective fiscal management.  Approves and ‘owns’ annual budget.  Authorizes and reviews annual independent audit.  Reviews annual IRS Form 990 before it is filed.  Keeps professional minutes of board meetings.  Understands and reviews regular financial reports.
  • 20. Staff – Fiscal Responsibilities 2013 Jean Block Consulting, Inc. 20  Prepares annual budget for board acceptance.  Coordinates the annual audit process.  Ensures fiscal management, policies, procedures are in place and up to date.  Manages and reports actual vs. budget expenses and revenues.
  • 21. Board - Planning 2013 Jean Block Consulting, Inc. 21  Schedules annual strategic planning session.  Annual plan drives work of board, board committees and entire organization.  Approves and monitors development plan, marketing plan, program plans, etc.
  • 22. Staff - Planning 2013 Jean Block Consulting, Inc. 22  Participates in annual strategic planning process (key staff).  Develops development plan, marketing plan, etc. for board approval.  Reports progress to board regularly.
  • 23. Board - Resource Development 2013 Jean Block Consulting, Inc. 23  Members make annual personal or professional financial contribution.  Develops financial and in-kind resources within their spheres of influence.  Assists with fundraising events and activities.
  • 24. Staff – Resource Development 2013 Jean Block Consulting, Inc. 24  Has day to day responsibility for fundraising, systems, reporting.  Ensures compliance with state and federal regulations and restrictions.  Develops plan for board approval.  Supports board fundraising efforts.  Reports actual vs. budget to board.
  • 25. Defining the Yellow Line 2013 Jean Block Consulting, Inc. 25  Annual communication.  Respect for each other’s roles and responsibilities.  Open, honest communication and feedback. Adopt the Invisible Yellow Line !
  • 26. Common Pitfalls to Avoid 2013 Jean Block Consulting, Inc. 26  Board micro-manages day to day operations.  Board micro-manages committees.  Board is passive – not involved and informed.  Board is hand picked by CEO.  CEO runs the board and board meetings, controls information flow.  Board members are involved with staff management.
  • 27. Q & A 2013 Jean Block Consulting, Inc. 27
  • 28. Hot Off the Press! 2013 Jean Block Consulting, Inc. The Invisible Yellow Line® Published by CharityChannel Press Get announcement: jean@jblockinc.com 28 Resource
  • 29. HOW CAN I HELP YOU? V I S I T M Y W E B S I T E F O R I D E A S , N E W S L E T T E R S A N D M O R E W W W . J B L O C K I N C . C O M E M A I L M E J E A N @ J B L O C K I N C . C O M 2013 Jean Block Consulting, Inc. 29
  • 30. Sponsored by: Find listings for our current season of webinars and register at: NonprofitWebinars.com Part Of: