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Hot Strategies to Get Measurable Results:
        Traffic, Leads, Donations
              Katharine Coles

            Special Thanks To Our Sponsors
Helping ordinary people raise extraordinary amounts for nonprofits is all we do, and we love it.




                      A Proud Sponsor of NonprofitWebinars.com
Today’s Speaker




                                   Katharine Coles
                                     CEO/Founder,
                                     Mad Marketeer




            Hosting:                                 Assisting with chat questions:
Sam Frank, Synthesis Partnership                     April Hunt, Nonprofit Webinars
Hot Strategies to Get Measurable Results:
Traffic, Leads, Donations
    presented by
    MAD MARKETEER
    Corporate Quality at Nonprofit Prices




                             Katharine Coles
                             Katharine@MadMarketeer.com
                             310-947-8511
Where are you today?

•   What are you doing to get new traffic?
•   How are you tracking your leads?
•   How do you determine which of your
    marketing tactics are working?
•   Is your website search optimized?
•   What ROI do you get on your social media?
The “Typical” Nonprofit Picture:
Challenge 1 of 4
GENERATING TRAFFIC
 Not search optimized and, thus, not “findable”.

 Not utilizing social media and other traffic generating
  tools.
 Has a very small number of backlinks (external links
  from other sources linking to your website; average
  needed is 100-300).
 Do not have a Content Strategy and not utilizing blogs,
  PPC, webinars, eBooks, or other types of content that
  can attract new traffic.
The “Typical” Nonprofit Picture:
Challenge 2 of 4
GETTING LEADS
 Not capturing online leads & doesn’t have a way of
  tracking when/ if they get leads online.
 Not converting an adequate percentage of traffic into
  leads from their website.
 Don’t even know how many leads come to their
  website.
The “Typical” Nonprofit Picture:
Challenge 3 of 4
INCREASING DONATIONS
 No automatic mechanisms in place to help nurture
  leads.
 Not doing anything to nurture online leads into
  donations.
The “Typical” Nonprofit Picture:
 Challenge 4 of 4
IMPROVING MARKETING TACTICS OVER TIME
 Have low Google Page Rank (4/10 or less).

 Not tracking leads from source through outcome.

 Does not measure what marketing tactics are working (or
  not).
Most understand they have these
challenges … but don’t know what
to do ….
     Website agencies?
     PR?
     SEO?
     Social Media?
     Branding?
There is no silver bullet from any one discipline.

An integrated solution gets the best results! We’re
  providing a methodology ….Inbound Marketing
History of Marketing
 • 50 years ago: Mass Marketing revolution made
 possible by TV
 •Clicker
 •Cable TV
 •TiVo
 •Internet better content than TV (mass
 marketing is OVER)
 •New revolution and transformation from mass
 marketing to inbound marketing
How to Get Results in Today’s
Marketing Environment

 What is Inbound Marketing? It is a methodology
 that makes you findable by leveraging your website,
 social media, blogging, search engine optimization,
 search engine marketing and email marketing.

 So, how do YOU create an inbound marketing
 program?
Foundational: Branding and Messaging
Foundational: Website Functionality
 -Includes a Content Management System
 to manage content
 -Includes a content management system
 for SEO
 -Collect money online securely
 -eCommerce
 -Build your database of constituents
 -Add forms/call to action/landing pages
 -Blog
 -Event registration/sell tickets
Foundational:
Why Content Strategy Matters

…marketing/development departments have got to start acting like
   media empires… Because audiences turn to what they view as
   "authorities" all over the Web to guide their own behaviors and
   decisions.




http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=148355
6 Tips for Creating Valuable
Branded Content
http://mashable.com/2011/04/01/branded-
  content/
1. Be on the Side of the User
2. Start Platform-Agnostic
3. Make it Portable, Findable & Shareable
4. Release Early, Release Often
5. Stay Close to the Data
6. Be Prepared to Be Surprised
Understanding content:
different types of content
•   Proprietary Content: You create and it forms basis of
    SEO, social sharing, offers, blog posts, press releases,
    eBooks, presentations, website copy, video, webinars.
•   Syndicated and 3rd Party Content: News feeds
    (Reuters) or research (Altimeter, Forrester, IDC).
    (Usually requires paid subscription)
•   Fair Use Content: Free content from sources all over
    the web (headlines, thumbnail photos, galleries, quotes,
    social media feeds) Daylife, Moveover & OneSpot
•   Movement Marketing: Engage audiences around
    issues. (environmental, green, breast cancer, etc.)
Methodology




   But what results can you expect?
Inbound Mktg Source Important Leads




Data based on organizations using this methodology: Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
Success Drives Investment in Inbound




    Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
Inbound Marketing is Cost Effective




     Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
TRAFFIC

          Search
          Social Media
Blogging More Often Drives Results




    Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
Blogging & Social Media Influence SEO




    Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
Blogging Attracts More Links




    Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
Blogging Attracts More Visitors




    Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
Blogging Brings Social Media Success




    Source: Data from over 2,000 businesses - http://bit.ly/a6SrWh
Compelling reasons, but still….
Leads by Indexed Web Pages




 Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
Indexed pages help traffic & branding
when you keep showing up in results
10 Content Ideas for
    Blogs, Email and Social Media
   Answer Customer Questions (Generate a list of questions)
   Aggregate Industry Information (Compile popular industry statistics,
    images, videos, etc. into one article … save them time!)
   Think Beyond Text (Publish video, audio interviews of industry experts,
    event photos, etc.)
   Seek Out Guest Authors (They get exposures and a link to their own
    website or blog!)
   Make Lists (how-to, best-of, etc.)
   Make Charts
   Think Like an OpEd Writer (Take a stance… get controversial
   Look at Your Analytics (Write a post relevant to who is following you)
   Review Industry Books (Write or produce video reviews; identify segments)
   Break News (Summarize news announcements and relate to your industry)
    http://blog.hubspot.com/blog/tabid/6307/bid/6023/10-Simple-Strategies-for-Business-Blog-
    Content.aspx#ixzz1ElRzEq6m
Making Sure You Rank High
            So Users Can Find You


                        Paid Search
                          Results
              Natural
              Search
              Results
The importance of search is growing …
It’s today’s “yellow pages”
POLL Question

How many of you know what your
Google Page Rank is?
Rank highly correlates to search
returns; Varies by industry
Page #1 search for “zoos” (7/10)
Page #9 search for “zoos” (4/10)
Factors Affecting Google Rank

 -Amount of traffic that comes to your site
 - How many back links come into your site
 -How well your site is search optimized
Facebook conversations to engage
Specialized Social Media
POLL Question

Are you already a Jumo member?
Social Media Marketing:
The Most Effective Tactics
Nonprofit Reviews
POLL Question

Has anyone written a review of
your nonprofit?
Twitter: More followers = More leads




 Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
Twitter Drives More for Any Size




 Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
LEADS
Offers

   When do YOU take action on a website?
       Information you want or need
       Discount
       Giveaway
       Ebooks, white pages
       Webinars
       Use your imagination!
Offer of Information
Offer engages & leads to an exchange
The offer helps motivate
Why a Landing Page?
Call-To-Action Buttons
DONATE
Email Proven ROI
   Email delivers $42 for every $1 spent.
    (Source: The DMA, 2010)
How to Nurture

   Capture their contact information
   Learn what they are looking for
   Communicate those things to them
IMPROVEMENT OVER TIME
Barriers to Social Media Adoption
Two Ways to Measure and Monitor


•Do-It-Yourself
•Integrated Software
Do-It-Yourself: Hundreds of Tools
BackLinkWatch.com
Goal: 100-300 links (prefer one way)
How to Find Your Google Page Rank
(highly correlated with search results)
   Download Google Toolbar OR go to:
    http://www.prchecker.info/check_page_rank.php
The Challenge with Do-It-Yourself
 -Time!
 - Information is not integrated
Automated software does all of this and more!
 -   Check each page for SEO improvements.
 -   Review inbound links.
 -   Maintain an integrated marketing funnel (track leads from blogs,
     social media, email etc and track ROI).
 -   Send automated emails to help nurture conversions.
 -   Create lists of leads and send targeted communications.
 -   Blog analytics: uncover best articles.
 -   Like Organizations: compare your marketing metrics.
 -   Analyze visits by page.
 -   Monitor social media conversations.

 -
Thank You!
                            Get Started Today.

   Sign up TODAY to receive a free 30 minute Marketing Assessment.
                    •Measure & Monitor Worksheet
                •Your Basic Analytics (Page rank, SEO)
      •Marketing Grader: where do you need the most improvement
           •Automated Software Options (free to $250/month)

   To also get free advice, receive marketing tips and ask your questions:
                   www.MadMarketeer.com/Mailing List
                     www.Facebook.com/MadMarketeer

          Interested in software or other marketing services that
             drive traffic, leads and revenue, contact us today!
                              310-947-8511
                       katharine@MadMarketeer.com
POLL Question

Would you like to be contacted for
a complementary assessment?
Find the listings for our current season of webinars
                     and register at

            NonprofitWebinars.com

                     Chris Dumas
              Chris@NonprofitWebinars.com
                     707-812-1234



             Special Thanks To Our Sponsors

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Hot Strategies to Get Measurable Results

  • 1. Hot Strategies to Get Measurable Results: Traffic, Leads, Donations Katharine Coles Special Thanks To Our Sponsors
  • 2. Helping ordinary people raise extraordinary amounts for nonprofits is all we do, and we love it. A Proud Sponsor of NonprofitWebinars.com
  • 3. Today’s Speaker Katharine Coles CEO/Founder, Mad Marketeer Hosting: Assisting with chat questions: Sam Frank, Synthesis Partnership April Hunt, Nonprofit Webinars
  • 4. Hot Strategies to Get Measurable Results: Traffic, Leads, Donations presented by MAD MARKETEER Corporate Quality at Nonprofit Prices Katharine Coles Katharine@MadMarketeer.com 310-947-8511
  • 5. Where are you today? • What are you doing to get new traffic? • How are you tracking your leads? • How do you determine which of your marketing tactics are working? • Is your website search optimized? • What ROI do you get on your social media?
  • 6. The “Typical” Nonprofit Picture: Challenge 1 of 4 GENERATING TRAFFIC  Not search optimized and, thus, not “findable”.  Not utilizing social media and other traffic generating tools.  Has a very small number of backlinks (external links from other sources linking to your website; average needed is 100-300).  Do not have a Content Strategy and not utilizing blogs, PPC, webinars, eBooks, or other types of content that can attract new traffic.
  • 7. The “Typical” Nonprofit Picture: Challenge 2 of 4 GETTING LEADS  Not capturing online leads & doesn’t have a way of tracking when/ if they get leads online.  Not converting an adequate percentage of traffic into leads from their website.  Don’t even know how many leads come to their website.
  • 8. The “Typical” Nonprofit Picture: Challenge 3 of 4 INCREASING DONATIONS  No automatic mechanisms in place to help nurture leads.  Not doing anything to nurture online leads into donations.
  • 9. The “Typical” Nonprofit Picture: Challenge 4 of 4 IMPROVING MARKETING TACTICS OVER TIME  Have low Google Page Rank (4/10 or less).  Not tracking leads from source through outcome.  Does not measure what marketing tactics are working (or not).
  • 10. Most understand they have these challenges … but don’t know what to do ….  Website agencies?  PR?  SEO?  Social Media?  Branding? There is no silver bullet from any one discipline. An integrated solution gets the best results! We’re providing a methodology ….Inbound Marketing
  • 11. History of Marketing • 50 years ago: Mass Marketing revolution made possible by TV •Clicker •Cable TV •TiVo •Internet better content than TV (mass marketing is OVER) •New revolution and transformation from mass marketing to inbound marketing
  • 12. How to Get Results in Today’s Marketing Environment What is Inbound Marketing? It is a methodology that makes you findable by leveraging your website, social media, blogging, search engine optimization, search engine marketing and email marketing. So, how do YOU create an inbound marketing program?
  • 14. Foundational: Website Functionality -Includes a Content Management System to manage content -Includes a content management system for SEO -Collect money online securely -eCommerce -Build your database of constituents -Add forms/call to action/landing pages -Blog -Event registration/sell tickets
  • 15. Foundational: Why Content Strategy Matters …marketing/development departments have got to start acting like media empires… Because audiences turn to what they view as "authorities" all over the Web to guide their own behaviors and decisions. http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=148355
  • 16. 6 Tips for Creating Valuable Branded Content http://mashable.com/2011/04/01/branded- content/ 1. Be on the Side of the User 2. Start Platform-Agnostic 3. Make it Portable, Findable & Shareable 4. Release Early, Release Often 5. Stay Close to the Data 6. Be Prepared to Be Surprised
  • 17. Understanding content: different types of content • Proprietary Content: You create and it forms basis of SEO, social sharing, offers, blog posts, press releases, eBooks, presentations, website copy, video, webinars. • Syndicated and 3rd Party Content: News feeds (Reuters) or research (Altimeter, Forrester, IDC). (Usually requires paid subscription) • Fair Use Content: Free content from sources all over the web (headlines, thumbnail photos, galleries, quotes, social media feeds) Daylife, Moveover & OneSpot • Movement Marketing: Engage audiences around issues. (environmental, green, breast cancer, etc.)
  • 18. Methodology But what results can you expect?
  • 19. Inbound Mktg Source Important Leads Data based on organizations using this methodology: Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
  • 20.
  • 21. Success Drives Investment in Inbound Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
  • 22. Inbound Marketing is Cost Effective Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
  • 23. TRAFFIC Search Social Media
  • 24. Blogging More Often Drives Results Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
  • 25. Blogging & Social Media Influence SEO Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
  • 26. Blogging Attracts More Links Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
  • 27. Blogging Attracts More Visitors Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
  • 28. Blogging Brings Social Media Success Source: Data from over 2,000 businesses - http://bit.ly/a6SrWh
  • 30. Leads by Indexed Web Pages Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
  • 31. Indexed pages help traffic & branding when you keep showing up in results
  • 32.
  • 33. 10 Content Ideas for Blogs, Email and Social Media  Answer Customer Questions (Generate a list of questions)  Aggregate Industry Information (Compile popular industry statistics, images, videos, etc. into one article … save them time!)  Think Beyond Text (Publish video, audio interviews of industry experts, event photos, etc.)  Seek Out Guest Authors (They get exposures and a link to their own website or blog!)  Make Lists (how-to, best-of, etc.)  Make Charts  Think Like an OpEd Writer (Take a stance… get controversial  Look at Your Analytics (Write a post relevant to who is following you)  Review Industry Books (Write or produce video reviews; identify segments)  Break News (Summarize news announcements and relate to your industry) http://blog.hubspot.com/blog/tabid/6307/bid/6023/10-Simple-Strategies-for-Business-Blog- Content.aspx#ixzz1ElRzEq6m
  • 34. Making Sure You Rank High So Users Can Find You Paid Search Results Natural Search Results
  • 35. The importance of search is growing … It’s today’s “yellow pages”
  • 36. POLL Question How many of you know what your Google Page Rank is?
  • 37. Rank highly correlates to search returns; Varies by industry
  • 38. Page #1 search for “zoos” (7/10)
  • 39. Page #9 search for “zoos” (4/10)
  • 40. Factors Affecting Google Rank -Amount of traffic that comes to your site - How many back links come into your site -How well your site is search optimized
  • 41.
  • 44. POLL Question Are you already a Jumo member?
  • 45. Social Media Marketing: The Most Effective Tactics
  • 47. POLL Question Has anyone written a review of your nonprofit?
  • 48.
  • 49. Twitter: More followers = More leads Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
  • 50. Twitter Drives More for Any Size Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
  • 51. LEADS
  • 52. Offers  When do YOU take action on a website?  Information you want or need  Discount  Giveaway  Ebooks, white pages  Webinars  Use your imagination!
  • 54. Offer engages & leads to an exchange
  • 55.
  • 56. The offer helps motivate
  • 57.
  • 58. Why a Landing Page?
  • 59.
  • 60.
  • 61.
  • 62.
  • 65. Email Proven ROI  Email delivers $42 for every $1 spent. (Source: The DMA, 2010)
  • 66. How to Nurture  Capture their contact information  Learn what they are looking for  Communicate those things to them
  • 68. Barriers to Social Media Adoption
  • 69. Two Ways to Measure and Monitor •Do-It-Yourself •Integrated Software
  • 72. How to Find Your Google Page Rank (highly correlated with search results)  Download Google Toolbar OR go to: http://www.prchecker.info/check_page_rank.php
  • 73. The Challenge with Do-It-Yourself -Time! - Information is not integrated
  • 74. Automated software does all of this and more! - Check each page for SEO improvements. - Review inbound links. - Maintain an integrated marketing funnel (track leads from blogs, social media, email etc and track ROI). - Send automated emails to help nurture conversions. - Create lists of leads and send targeted communications. - Blog analytics: uncover best articles. - Like Organizations: compare your marketing metrics. - Analyze visits by page. - Monitor social media conversations. -
  • 75. Thank You! Get Started Today. Sign up TODAY to receive a free 30 minute Marketing Assessment. •Measure & Monitor Worksheet •Your Basic Analytics (Page rank, SEO) •Marketing Grader: where do you need the most improvement •Automated Software Options (free to $250/month) To also get free advice, receive marketing tips and ask your questions: www.MadMarketeer.com/Mailing List www.Facebook.com/MadMarketeer Interested in software or other marketing services that drive traffic, leads and revenue, contact us today! 310-947-8511 katharine@MadMarketeer.com
  • 76. POLL Question Would you like to be contacted for a complementary assessment?
  • 77. Find the listings for our current season of webinars and register at NonprofitWebinars.com Chris Dumas Chris@NonprofitWebinars.com 707-812-1234 Special Thanks To Our Sponsors