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Barclays Capital 2010 Global Financial
Services Conference
New York, 13 September 2010




Fredrik Rystedt
Group CFO
Disclaimer


    This presentation contains forward-looking statements that reflect management’s current
    views with respect to certain future events and potential financial performance. Although
    Nordea believes that the expectations reflected in such forward-looking statements are
    reasonable, no assurance can be given that such expectations will prove to have been
    correct. Accordingly, results could differ materially from those set out in the forward-
    looking statements as a result of various factors.
    Important factors that may cause such a difference for Nordea include, but are not limited
    to: (i) the macroeconomic development, (ii) change in the competitive climate, (iii) change
    in the regulatory environment and other government actions and (iv) change in interest
    rate and foreign exchange rate levels.
    This presentation does not imply that Nordea has undertaken to revise these forward-
    looking statements, beyond what is required by applicable law or applicable stock
    exchange regulations if and when circumstances arise that will lead to changes compared
    to the date when these statements were provided.




2
Macroeconomic stabilisation in the Nordic region
     GDP growth, %, y/y
    7.5                                                                       7.5
          % y/y                         GDP                         % y/y

    5.0                                                                       5.0

    2.5
                             [GDP H1 to be inserted]
                                                                              2.5
                                                                                    Growth rates expected to be solid in the
    0.0                                                                       0.0
                                                                                    Nordic countries – strong growth in H1 10
 -2.5                                                                        -2.5

 -5.0                                                                        -5.0
                                                                                    In 2010, all Nordic countries are expected
                                                     Sweden

 -7.5
                                                     Denmark
                                                     Norway                  -7.5   to have:
                                                     Finland
-10.0                                                                       -10.0
           Q1     Q2        Q3     Q4         Q1     Q2        Q3    Q4                Positive growth rates
                       09                                 10

     Public finances, % of GDP                                                         Modest inflation
    5.0 % of GDP                                                              5.0
                                                                % of GDP
                                        Norway +12-18%                                 Relatively strong public finances
    2.5                                                                       2.5
                                                       Sweden

    0.0                                                                       0.0   Improvements in labour markets
                                                          Finland
 -2.5                                                                        -2.5
                                    Denmark
 -5.0                       Euro area                                        -5.0


 -7.5                                                                        -7.5
                             USA
-10.0                                                                       -10.0
             08             09          10           11             12


3                                                  Source: Nordea Markets
Continued strong customer business
    Income in Corporate            Income in Household            Total income
    segment                        segment




     Q2 2009   Q1 2010   Q2 2010    Q2 2009   Q1 2010   Q2 2010    Q2 2009   Q1 2010   Q2 2010


    Number of Gold                 Lending volumes                Impaired loans
    customers




     Q2 2009   Q1 2010   Q2 2010    Q2 2009   Q1 2010   Q2 2010    Q2 2009   Q1 2010   Q2 2010


4
Result highlights
         EURm                                  H1/10    H1/09    Chg %   H2/09    Chg %
         Net interest income                   2,484    2,661       -7   2,620       -5
         Net fee and commission income         1,013      793       28     900       13

         Net result from items at fair value     887    1,109      -20     837        6
         Other income                             80       75        7      78        3
         Total income                          4,464    4,638       -4   4,435        1
         Staff costs                           -1,388   -1,352       3   -1,372       1

         Total expenses                        -2,350   -2,206       7   -2,306       2

         Profit before loan losses             2,114    2,432      -13   2,129       -1
         Net loan losses                        -506     -781      -35    -705      -28
         Operating profit                      1,608    1,651       -3   1,424       13

         Net profit                            1,182    1,245       -5   1,073       10


         Risk-adjusted profit                  1,194    1,524      -22   1,262       -5



5
NII held up well, despite the low interest rate level

    EURm                                    Solid trend in customer operations
    1,305   1,321
                                            continues
                    1,299
                            1,235   1,249
                                               Lending and deposit volumes up
                                               Margins stable

                                            Remains subdued by the low
                                            interest rate levels
                                            Lower contribution from Group
                                            Treasury
                                               Slight increase in average funding cost
                                               when maturing long-term funding was
    Q2/09   Q3/09   Q4/09   Q1/10   Q2/10      prolonged at higher market rates



6
Underlying volume trends
                                                              Q210/   Q210/
        % change in unchanged currency
                                                              Q110    Q209

        Total lending, excl. reversed repurchase agreements      2       4

    –   Nordic household mortgages                               2       9

    –   Nordic consumer lending                                  1       7

    –   Nordic corporates                                        2       0

    –   New European Markets                                     4       1

    –   FID and Shipping                                         3       -3

        Total deposits, excl. repurchase agreements              -1      -1

    –   Nordic households                                        2       3

    –   Nordic corporates                                        1       1

    –   New European Markets                                     -2      -6

    –   FID and Shipping                                         4      -19

7
Interest rate sensitivity
    - 3 components

                                                      Effect from higher market rates,
     Structural interest income risk (SIIR)           100 bps                                          Q2/10         Q1/10

                                                      EURm
        Reflecting the effect on NII from re-
        pricing gaps*                                 Annualised positive impact on
                                                                                                         430           450
                                                      Net interest income, approx.

     Dynamic effects on net interest income
        Changes in deposit margins – mainly
                                                      Non-recurring negative impact on                   -230          -100
        transaction accounts                          Net result from items at fair value,
                                                      approx.
     Market risk in the interest-bearing
     investment portfolios
        Market risk has an immediate effect on
        the net result from items at fair value




                                            * Accumulated mismatch between assets and liabilities with an interest rate duration
                                            of less than 12 months, with the assumptions that non-maturity accounts are re-
8                                           priced immediately following a interest rate change, without effecting margins
Strong net fee and commission income

                                    538
    EURm
                                            Higher income contribution from
                            475
            437
                    463                     corporate advice
     412
                                            Continued strong performance in
                                            the savings area
                                            High activity in capital markets




    Q2/09   Q3/09   Q4/09   Q1/10   Q2/10




9
Strong demand for risk management products
     remains
          Net result from items at fair value,                            Capital markets activities in customer
                        EURm
                                  594
                                                                          areas¹ continues to perform well,
                                                         548
                           515
                                          486
                                                                          although down 4% from strong first
                                                                          half last year
                                                 351                  2
                    325                                         339
                                                                             Market volatility increased corporate
      198
            221                                                              demand for fixed income and FX products

                                                                          Continued strong Life & Pensions
                                                                          results
     Q2/08 Q3/08 Q4/08 Q1/09 Q2/09 Q3/09 Q4/09 Q1/10 Q2/10

         Nordic Banking and Institutional & International Banking         Lower contribution from Group
         Total net fair value result
                                                                          Treasury and Capital Markets
                                                                          unallocated


                                                                            ¹ Nordic Banking and Institutional & International Banking
10                                                                          ² Including one-off of EUR 50m – Nordito and PBS
Expenses in line with outlook

     EURm
                                                          Cost management remains firm
                           1 219                1 186
     1 116                             1 164
                   1 087                                  Increase in Q2 related to Group
                            471                     445
                                                          initiatives and currency effects
      392                               438
                    382
                                                          Total expenses up 6% compared to
      687           670
                            702         687         701   same quarter last year
                                                             Up 1% adjusted for currency effects




     Q2/09         Q3/09   Q4/09      Q1/10     Q2/10
             Staff costs           Other expenses



11
Basel III – broad agreement on
     changes and implementation plan
12
Broad agreement in July 2010 on Basel III
     changes and implementation plan
        Nordea anticipates final details towards the end of the year
        Uncertainty remains high – questions around NSFR and leverage ratio
        In good position for regulation and buffers, above leverage ratio threshold
        Liquidity changes in right direction, but still challenging for the industry
        Increased cost of capital expected, likely to impact pricing to customers

     Basel Oversight   Basel Committee    G20 meeting
     body, broad       meeting
                                                     Implementation                     Implementation
     agreement
                       Basel release of details     capital regulation                  leverage ratio +
                          for 2012 and new                + LCR                              NSFR
                         proposals for 2018                       Test/observation phase
                                                                     for leverage ratio +
                                                                      NSFR 2013-2017

     July 2010     Oct 2010              Dec 2010       Dec 2012                           Jan 2018
13
Strong capital position maintained –
     and strong funding despite challenging quarter
     Core tier 1 capital ratio (excl. hybrids), %

              10.3                 10.1                 10.0
                                                                 Core tier 1 ratio 10.0%
        9.2                  9.2                 9.0
                                                                 High volume increase, but
                                                                 stabilising rating migration, affect
                                                                 RWA
         Q2/09                Q1/10               Q2/10

         Transition rules          Fully implemented Basel II



     Total long-term funding issued, EURbn                       EUR 20.9bn of long-term funding
                                          31
                                                                 issued in H1 2010
                            23
              22                                        20.9     In June, after several weeks of no
                                                                 market supply, Nordea reopened
                                                                 the senior unsecured market

14            2007          2008          2009         H1 2010
Journey to Great Nordea

15
Great Nordea framework
                                Rationale

         Profit orientation &     Without this as the foundation,
              prudence            there is no bank – through the cycle



                                  Need to set targets to be able to reach
         Ambitious vision &       the goals
              targets
                                  Motivation to perform extraordinarily

                                  Nine countries, and everything
         Strong customer-         different
         oriented values &
              culture             Common values and platform to form
                                  one team

                                  Growth to free up resources to
        Clear growth strategy     improve customer satisfaction
                                  Growth to create value to our
                                  shareholders
16
Profit orientation
                                                                                                                  and prudence


 One of the most stable profit development
 among banks in Europe
      Profit before tax development through the financial crisis (Indexed)
      Index = 100
      140

      120

      100                                                                                               Nordea
       80
                                                                                                        European peers*
       60
                                                                                                        Nordic peers**
       40

       20

         0


                                                                                3

                                                                                       4

                                                                                               1
              1




                                                  3

                                                        4

                                                                1

                                                                        2
                    2

                          3

                                4

                                      1

                                            2




       -20
                                                                               Q

                                                                                      Q

                                                                                              Q
             Q

                   Q




                                                 Q

                                                       Q

                                                               Q

                                                                       Q
                         Q

                               Q

                                     Q

                                           Q
         07




                                                                                    09

                                                                                            10
                  07

                        07

                              07

                                    08

                                          08

                                                08

                                                      08

                                                            09

                                                                    09

                                                                            09
       -40
                                                      * Aggregate of a selected number of banks in the European peer group:
                                                         BBVA, Commerzbank, Erste, Intesa Sanpaolo, KBC, Santander, UniCredit
17
                                                      ** Nordic peers: Danske Bank, DnB NOR, SEB, SHB, Swedbank
Profit orientation
                                                                                                                                                                                                                                              and prudence


     Strongest capital position among a selected
     group of major international banks
     %

     10
      9
                                                                   Risk-adjusted capital ratios
      8
      7
      6
      5
      4
      3
      2
      1
      0




                                                                                                                                                                                                                                       AIB
                                                                                                                                                                                           Danske Bank
                                                                                                                                                                         Intesa Sanpaolo
                                    Dexia
          Nordea




                                                                                                                Credit Agricole

                                                                                                                                  Société Générale



                                                                                                                                                            UniCredit




                                                                                                                                                                                                                                              Bayerische LB

                                                                                                                                                                                                                                                              UBS
                                                             SHB
                          DnB NOR
                   HSBC




                                                                                     Barclays




                                                                                                                                                                                                                         BNP Paribas
                                                  Swedbank




                                                                                                                                                                                                         Deutsche Bank




                                                                                                                                                                                                                                                                    Citigroup
                                                                                                Credit Suisse
                                                                         Santander
                                            SEB




                                                                   KBC




                                                                                                                                                     LBBW




18
                                                                                                                                                                        Source: Swedish Riksbank, Standard & Poor’s
Ambitious vision
                                                                                                                                                                                                                                                                                                       & targets


 Delivery on long-term targets

            Risk-adjusted profit                                                                                                                                                Total shareholder return
      rolling 4 quarters development                                                                                                                                            1 Jan 2007- 16 Aug 2010
               2007 – Q2 2010                                                                                         20
                                                                                                                                                                                                                                                                                                                                          0.0
                                                                                                                       0

                                                                                                                      -20

                                                                                                             41.4%    -40

                                                                                                                      -60

                                                                                                             25.5%    -80
                                                                                                                                                                                                                                                                                                         Top quartile
                                                                                                                     -100




                                                                                                                            Allied Irish Banks



                                                                                                                                                       Bank of Ireland




                                                                                                                                                                                                                                                                                                         BBVA
                                                                                                                                                                                                                                                                                   Danske Bank




                                                                                                                                                                                                                                                                                                                                          Nordea
                                                                                                                                                                                                                                                      Intesa Sanpaolo
                                                                                                                                                                                                                  Societe Generale
                                                                                                                                                                                                      Unicredit




                                                                                                                                                                                                                                                                                                                                                            SHB
                                                                                                                                                                                                                                                                                                                                                   DnBNOR
                                                                                                                                                                                                                                                                                                                BNP Paribas
                                                                                                                                                                                                                                                                        Barclays
                                                                                                                                                                         Commerzbank

                                                                                                                                                                                       Lloyds




                                                                                                                                                                                                                                     Swedbank




                                                                                                                                                                                                                                                                                                 Erste




                                                                                                                                                                                                                                                                                                                              Santander
                                                                                                                                                 RBS




                                                                                                                                                                                                                                                SEB
                                                                                                                                                                                                KBC
       Q107   Q207   Q307   Q407   Q108   Q208   Q308   Q4/ 08 Q1/ 09 Q2/ 09 Q3/ 09 Q4/ 09 Q1/ 10   Q2/ 10

                            Rolling f our quart ers compared wit h FY 2006 EUR 1,957m
                            Long-t erm t arget f or average yearly growth




                                                                                    RoE 2007 – Q2 2010
     Nordea has reported one of the highest average return on equity (RoE) of Nordic
                                     peers*, 14.4%
19                                                                                                                                                                                        *Nordic peers: Danske Bank, DnB NOR, SEB, SHB, Swedbank
Values


     Strong customer-oriented values and culture –
     become part of DNA


                            A Great European Bank,
                     acknowledged for its people, creating
                  superior value for customers and shareholders

          Great customer
                              It’s all about people    One Nordea team
           experiences




                                   Foundation:
                             Profit orientation and
                   prudent cost, risk and capital management
20
Values


     Customer satisfaction improving versus
     competitors

                   CSI index (aggregate) 2007-2009*

                    2007                                2009
                                    +0.9
          Nordea    70.6                                 71.5


                    71.2            - 3.6
           Peers                                         67.6


                     -0.6                                  3.9



21                                            *Corporate and high involvement customers, corresponding to Gold
                                              and Silver segment customers
Prudent growth strategy – Group initiatives and
                      strong business development
22
We continue on the journey to Great and to
     deliver on our long-term target
                                           Middle of the
          Profitable organic growth                                Prudent growth
                                           road
                                                                                                      Great
     07                 08            09                      10               11                12
                                                                                                      Nordea

            Organic growth strategy                                  Next level strategy based
                                                                       on stronger position



                                             Keep income
                                             growth
                                             momentum
            Group initiatives                Cost, risk and         Next generation of
            launched to support              capital take the       initiatives launched
            the strategy                     lead
                                             Enable us to
                                             accelerate out
                                             of the crisis


23
Growth strategy


     Nordea has built the platform

                                                       Quality of                                                                            ~6,000 PBAs, SRMs and
                                                        people                                                                                 RMs trained in -09

                                 One value chain
           Proximity                                                                                                                                        Customer
                                                                                                                                                              base
 1,400 branches (160
  corporate), contact                                                                                                                                      ~ 8 m household
                             Customer-oriented values                                                                                                 customers in programmes,
 centres and netbank
                                                                             A great European bank,
                                                                  acknowledged for its people, creating superior
                                                                      value for customers and shareholders
                                                                                                                                                           0.7 m corporate
                                   Great customer experiences                   It’s all about people                      One Nordea team




                                                            Foundation: Profit orientation and prudent cost, risk and capital




                                                                                                                                                                Capital
                                                                                      management




 Demand-driven                                                                                                                                                  position
   products
                                One customer team                                                                                                       One of strongest
     E.g., top Morningstar
                                                                                                                                                       capital and funding
         ratings, No 1
                                                                                                                                                       positions in Europe
       Greenwich rating                     Trustworthy
                                            brand name
                                    Nordea brand
24
                                 stronger than ever
Growth strategy


     Prudent growth strategy supported by next
     generation of Group initiatives
           Increase business with                Exploit global       Supplement Nordic
         existing Nordic customers               and European           growth through
         and attract new customers               business lines       investments in New
                                                                       European Markets

        1. Future distribution                                        6. Growth plan Poland
        2. New customer acquisition
        3. Growth plan Finland
        4. Growth plan CMB Sweden
        5. Customer-driven Markets business



         7. Top league IT and operations            8. Product platforms

                                 9. Infrastructure upgrade
               Take Nordea to the next level of operational efficiency,
                            support sustained growth

25
Household strategy delivery: Value proposition
     attracts customers in premium segments
      Solid trend accelerated in 2010 – up          Number of Gold customers, ‘000

      7.2% from one year ago                                        2,812
                                                                                   2,885

                                                       2,690
         110,000 new Gold and Private Banking
         customers in H1 2010 – more than 70% new
         customers in Nordea

      Improved market share in all countries         Q2 2009    Q1 2010           Q2 2010

      Significant increase of number of pro-        Lending market share increase, %
      active customer meetings
                                                      0.3

      Continued strong customer demand in
                                                                                       0.2
      household segment – increased volumes
      with stable margins                                      0.1          0.1


         Total income in household segment up 5%      DK       FI           NO        SE


26
Corporate strategy delivery: High activity –
 income up 7% in H1
                                                          Corporate lending, EURbn
     Increased business confidence - lending
                                                                                         144
     volumes up 4% in H1 2010                                136           139



     Continued strong demand for risk
     management products
     Improved market share in Corporate                    Q2 2009    Q1 2010           Q2 2010

     Banking - strategy to build house-bank
                                                          Lending market share increase, %
     relations proven successful
                                                            0.1      0.1                    0.1
     New area established – Corporate
     Merchant Banking and Capital Markets
                                                                                 -0.1
        Ensure that all service and product competences
        of Nordea reach the large corporate customers
                                                            DK       FI          NO         SE
        Headed by newly recruited – Casper von Koskull

27
Improved average risk weights following growth
     focused to stronger corporates

                                                            Rating distribution

                                  Increases during 1H 2010
                   16%
                                                                                       Decreases during 1H 2010
                   14%

                   12%

                   10%
         EAD (%)




                   8%

                   6%

                   4%

                   2%

                   0%
                         6+   6     6-   5+   5   5-   4+    4    4-      3+      3   3-   2+   2   2-   1+   1   1-
                                                                      Rating

                                                            06.2010     12.2009




28
Increase in corporate lending margins

         Corporate lending margins, average in the lending book, %

          2.00

          1.80                                                                 Banking Denmark

          1.60                                                                 Banking Norway
                                                                               Nordic Banking total
          1.40
                                                                               Banking Finland
          1.20                                                                 Banking Sweden

          1.00

          0.80

          0.60

          0.40

          0.20

          0.00
                 Q1/08 Q2/08 Q3/08 Q4/08 Q1/09 Q2/09 Q3/09 Q4/09 Q1/10 Q2/10



29
Concluding remarks

30
Key messages
     We are delivering according to our plan
     Credit quality improving – impaired loans decreased in second quarter
     More clarity with the agreement around Basel III, but some uncertainty
     remains
     Continued strong customer business
        Income from corporate customers up 7% and from household customers up 5% in H1
        Increased lending, deposits and AuM volumes
        Solid inflow of new customers – increased market shares in all markets
        Positive development in corporate finance business – relationship banking approach
        further strengthened

     Focus on prudent growth and the execution of the Group initiatives
        On track in all areas

31

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Barclays Global Financial Services Conference, Fredrik Rystedt Nordea, New York, 13 September 2010

  • 1. Barclays Capital 2010 Global Financial Services Conference New York, 13 September 2010 Fredrik Rystedt Group CFO
  • 2. Disclaimer This presentation contains forward-looking statements that reflect management’s current views with respect to certain future events and potential financial performance. Although Nordea believes that the expectations reflected in such forward-looking statements are reasonable, no assurance can be given that such expectations will prove to have been correct. Accordingly, results could differ materially from those set out in the forward- looking statements as a result of various factors. Important factors that may cause such a difference for Nordea include, but are not limited to: (i) the macroeconomic development, (ii) change in the competitive climate, (iii) change in the regulatory environment and other government actions and (iv) change in interest rate and foreign exchange rate levels. This presentation does not imply that Nordea has undertaken to revise these forward- looking statements, beyond what is required by applicable law or applicable stock exchange regulations if and when circumstances arise that will lead to changes compared to the date when these statements were provided. 2
  • 3. Macroeconomic stabilisation in the Nordic region GDP growth, %, y/y 7.5 7.5 % y/y GDP % y/y 5.0 5.0 2.5 [GDP H1 to be inserted] 2.5 Growth rates expected to be solid in the 0.0 0.0 Nordic countries – strong growth in H1 10 -2.5 -2.5 -5.0 -5.0 In 2010, all Nordic countries are expected Sweden -7.5 Denmark Norway -7.5 to have: Finland -10.0 -10.0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Positive growth rates 09 10 Public finances, % of GDP Modest inflation 5.0 % of GDP 5.0 % of GDP Norway +12-18% Relatively strong public finances 2.5 2.5 Sweden 0.0 0.0 Improvements in labour markets Finland -2.5 -2.5 Denmark -5.0 Euro area -5.0 -7.5 -7.5 USA -10.0 -10.0 08 09 10 11 12 3 Source: Nordea Markets
  • 4. Continued strong customer business Income in Corporate Income in Household Total income segment segment Q2 2009 Q1 2010 Q2 2010 Q2 2009 Q1 2010 Q2 2010 Q2 2009 Q1 2010 Q2 2010 Number of Gold Lending volumes Impaired loans customers Q2 2009 Q1 2010 Q2 2010 Q2 2009 Q1 2010 Q2 2010 Q2 2009 Q1 2010 Q2 2010 4
  • 5. Result highlights EURm H1/10 H1/09 Chg % H2/09 Chg % Net interest income 2,484 2,661 -7 2,620 -5 Net fee and commission income 1,013 793 28 900 13 Net result from items at fair value 887 1,109 -20 837 6 Other income 80 75 7 78 3 Total income 4,464 4,638 -4 4,435 1 Staff costs -1,388 -1,352 3 -1,372 1 Total expenses -2,350 -2,206 7 -2,306 2 Profit before loan losses 2,114 2,432 -13 2,129 -1 Net loan losses -506 -781 -35 -705 -28 Operating profit 1,608 1,651 -3 1,424 13 Net profit 1,182 1,245 -5 1,073 10 Risk-adjusted profit 1,194 1,524 -22 1,262 -5 5
  • 6. NII held up well, despite the low interest rate level EURm Solid trend in customer operations 1,305 1,321 continues 1,299 1,235 1,249 Lending and deposit volumes up Margins stable Remains subdued by the low interest rate levels Lower contribution from Group Treasury Slight increase in average funding cost when maturing long-term funding was Q2/09 Q3/09 Q4/09 Q1/10 Q2/10 prolonged at higher market rates 6
  • 7. Underlying volume trends Q210/ Q210/ % change in unchanged currency Q110 Q209 Total lending, excl. reversed repurchase agreements 2 4 – Nordic household mortgages 2 9 – Nordic consumer lending 1 7 – Nordic corporates 2 0 – New European Markets 4 1 – FID and Shipping 3 -3 Total deposits, excl. repurchase agreements -1 -1 – Nordic households 2 3 – Nordic corporates 1 1 – New European Markets -2 -6 – FID and Shipping 4 -19 7
  • 8. Interest rate sensitivity - 3 components Effect from higher market rates, Structural interest income risk (SIIR) 100 bps Q2/10 Q1/10 EURm Reflecting the effect on NII from re- pricing gaps* Annualised positive impact on 430 450 Net interest income, approx. Dynamic effects on net interest income Changes in deposit margins – mainly Non-recurring negative impact on -230 -100 transaction accounts Net result from items at fair value, approx. Market risk in the interest-bearing investment portfolios Market risk has an immediate effect on the net result from items at fair value * Accumulated mismatch between assets and liabilities with an interest rate duration of less than 12 months, with the assumptions that non-maturity accounts are re- 8 priced immediately following a interest rate change, without effecting margins
  • 9. Strong net fee and commission income 538 EURm Higher income contribution from 475 437 463 corporate advice 412 Continued strong performance in the savings area High activity in capital markets Q2/09 Q3/09 Q4/09 Q1/10 Q2/10 9
  • 10. Strong demand for risk management products remains Net result from items at fair value, Capital markets activities in customer EURm 594 areas¹ continues to perform well, 548 515 486 although down 4% from strong first half last year 351 2 325 339 Market volatility increased corporate 198 221 demand for fixed income and FX products Continued strong Life & Pensions results Q2/08 Q3/08 Q4/08 Q1/09 Q2/09 Q3/09 Q4/09 Q1/10 Q2/10 Nordic Banking and Institutional & International Banking Lower contribution from Group Total net fair value result Treasury and Capital Markets unallocated ¹ Nordic Banking and Institutional & International Banking 10 ² Including one-off of EUR 50m – Nordito and PBS
  • 11. Expenses in line with outlook EURm Cost management remains firm 1 219 1 186 1 116 1 164 1 087 Increase in Q2 related to Group 471 445 initiatives and currency effects 392 438 382 Total expenses up 6% compared to 687 670 702 687 701 same quarter last year Up 1% adjusted for currency effects Q2/09 Q3/09 Q4/09 Q1/10 Q2/10 Staff costs Other expenses 11
  • 12. Basel III – broad agreement on changes and implementation plan 12
  • 13. Broad agreement in July 2010 on Basel III changes and implementation plan Nordea anticipates final details towards the end of the year Uncertainty remains high – questions around NSFR and leverage ratio In good position for regulation and buffers, above leverage ratio threshold Liquidity changes in right direction, but still challenging for the industry Increased cost of capital expected, likely to impact pricing to customers Basel Oversight Basel Committee G20 meeting body, broad meeting Implementation Implementation agreement Basel release of details capital regulation leverage ratio + for 2012 and new + LCR NSFR proposals for 2018 Test/observation phase for leverage ratio + NSFR 2013-2017 July 2010 Oct 2010 Dec 2010 Dec 2012 Jan 2018 13
  • 14. Strong capital position maintained – and strong funding despite challenging quarter Core tier 1 capital ratio (excl. hybrids), % 10.3 10.1 10.0 Core tier 1 ratio 10.0% 9.2 9.2 9.0 High volume increase, but stabilising rating migration, affect RWA Q2/09 Q1/10 Q2/10 Transition rules Fully implemented Basel II Total long-term funding issued, EURbn EUR 20.9bn of long-term funding 31 issued in H1 2010 23 22 20.9 In June, after several weeks of no market supply, Nordea reopened the senior unsecured market 14 2007 2008 2009 H1 2010
  • 15. Journey to Great Nordea 15
  • 16. Great Nordea framework Rationale Profit orientation & Without this as the foundation, prudence there is no bank – through the cycle Need to set targets to be able to reach Ambitious vision & the goals targets Motivation to perform extraordinarily Nine countries, and everything Strong customer- different oriented values & culture Common values and platform to form one team Growth to free up resources to Clear growth strategy improve customer satisfaction Growth to create value to our shareholders 16
  • 17. Profit orientation and prudence One of the most stable profit development among banks in Europe Profit before tax development through the financial crisis (Indexed) Index = 100 140 120 100 Nordea 80 European peers* 60 Nordic peers** 40 20 0 3 4 1 1 3 4 1 2 2 3 4 1 2 -20 Q Q Q Q Q Q Q Q Q Q Q Q Q 07 09 10 07 07 07 08 08 08 08 09 09 09 -40 * Aggregate of a selected number of banks in the European peer group: BBVA, Commerzbank, Erste, Intesa Sanpaolo, KBC, Santander, UniCredit 17 ** Nordic peers: Danske Bank, DnB NOR, SEB, SHB, Swedbank
  • 18. Profit orientation and prudence Strongest capital position among a selected group of major international banks % 10 9 Risk-adjusted capital ratios 8 7 6 5 4 3 2 1 0 AIB Danske Bank Intesa Sanpaolo Dexia Nordea Credit Agricole Société Générale UniCredit Bayerische LB UBS SHB DnB NOR HSBC Barclays BNP Paribas Swedbank Deutsche Bank Citigroup Credit Suisse Santander SEB KBC LBBW 18 Source: Swedish Riksbank, Standard & Poor’s
  • 19. Ambitious vision & targets Delivery on long-term targets Risk-adjusted profit Total shareholder return rolling 4 quarters development 1 Jan 2007- 16 Aug 2010 2007 – Q2 2010 20 0.0 0 -20 41.4% -40 -60 25.5% -80 Top quartile -100 Allied Irish Banks Bank of Ireland BBVA Danske Bank Nordea Intesa Sanpaolo Societe Generale Unicredit SHB DnBNOR BNP Paribas Barclays Commerzbank Lloyds Swedbank Erste Santander RBS SEB KBC Q107 Q207 Q307 Q407 Q108 Q208 Q308 Q4/ 08 Q1/ 09 Q2/ 09 Q3/ 09 Q4/ 09 Q1/ 10 Q2/ 10 Rolling f our quart ers compared wit h FY 2006 EUR 1,957m Long-t erm t arget f or average yearly growth RoE 2007 – Q2 2010 Nordea has reported one of the highest average return on equity (RoE) of Nordic peers*, 14.4% 19 *Nordic peers: Danske Bank, DnB NOR, SEB, SHB, Swedbank
  • 20. Values Strong customer-oriented values and culture – become part of DNA A Great European Bank, acknowledged for its people, creating superior value for customers and shareholders Great customer It’s all about people One Nordea team experiences Foundation: Profit orientation and prudent cost, risk and capital management 20
  • 21. Values Customer satisfaction improving versus competitors CSI index (aggregate) 2007-2009* 2007 2009 +0.9 Nordea 70.6 71.5 71.2 - 3.6 Peers 67.6 -0.6 3.9 21 *Corporate and high involvement customers, corresponding to Gold and Silver segment customers
  • 22. Prudent growth strategy – Group initiatives and strong business development 22
  • 23. We continue on the journey to Great and to deliver on our long-term target Middle of the Profitable organic growth Prudent growth road Great 07 08 09 10 11 12 Nordea Organic growth strategy Next level strategy based on stronger position Keep income growth momentum Group initiatives Cost, risk and Next generation of launched to support capital take the initiatives launched the strategy lead Enable us to accelerate out of the crisis 23
  • 24. Growth strategy Nordea has built the platform Quality of ~6,000 PBAs, SRMs and people RMs trained in -09 One value chain Proximity Customer base 1,400 branches (160 corporate), contact ~ 8 m household Customer-oriented values customers in programmes, centres and netbank A great European bank, acknowledged for its people, creating superior value for customers and shareholders 0.7 m corporate Great customer experiences It’s all about people One Nordea team Foundation: Profit orientation and prudent cost, risk and capital Capital management Demand-driven position products One customer team One of strongest E.g., top Morningstar capital and funding ratings, No 1 positions in Europe Greenwich rating Trustworthy brand name Nordea brand 24 stronger than ever
  • 25. Growth strategy Prudent growth strategy supported by next generation of Group initiatives Increase business with Exploit global Supplement Nordic existing Nordic customers and European growth through and attract new customers business lines investments in New European Markets 1. Future distribution 6. Growth plan Poland 2. New customer acquisition 3. Growth plan Finland 4. Growth plan CMB Sweden 5. Customer-driven Markets business 7. Top league IT and operations 8. Product platforms 9. Infrastructure upgrade Take Nordea to the next level of operational efficiency, support sustained growth 25
  • 26. Household strategy delivery: Value proposition attracts customers in premium segments Solid trend accelerated in 2010 – up Number of Gold customers, ‘000 7.2% from one year ago 2,812 2,885 2,690 110,000 new Gold and Private Banking customers in H1 2010 – more than 70% new customers in Nordea Improved market share in all countries Q2 2009 Q1 2010 Q2 2010 Significant increase of number of pro- Lending market share increase, % active customer meetings 0.3 Continued strong customer demand in 0.2 household segment – increased volumes with stable margins 0.1 0.1 Total income in household segment up 5% DK FI NO SE 26
  • 27. Corporate strategy delivery: High activity – income up 7% in H1 Corporate lending, EURbn Increased business confidence - lending 144 volumes up 4% in H1 2010 136 139 Continued strong demand for risk management products Improved market share in Corporate Q2 2009 Q1 2010 Q2 2010 Banking - strategy to build house-bank Lending market share increase, % relations proven successful 0.1 0.1 0.1 New area established – Corporate Merchant Banking and Capital Markets -0.1 Ensure that all service and product competences of Nordea reach the large corporate customers DK FI NO SE Headed by newly recruited – Casper von Koskull 27
  • 28. Improved average risk weights following growth focused to stronger corporates Rating distribution Increases during 1H 2010 16% Decreases during 1H 2010 14% 12% 10% EAD (%) 8% 6% 4% 2% 0% 6+ 6 6- 5+ 5 5- 4+ 4 4- 3+ 3 3- 2+ 2 2- 1+ 1 1- Rating 06.2010 12.2009 28
  • 29. Increase in corporate lending margins Corporate lending margins, average in the lending book, % 2.00 1.80 Banking Denmark 1.60 Banking Norway Nordic Banking total 1.40 Banking Finland 1.20 Banking Sweden 1.00 0.80 0.60 0.40 0.20 0.00 Q1/08 Q2/08 Q3/08 Q4/08 Q1/09 Q2/09 Q3/09 Q4/09 Q1/10 Q2/10 29
  • 31. Key messages We are delivering according to our plan Credit quality improving – impaired loans decreased in second quarter More clarity with the agreement around Basel III, but some uncertainty remains Continued strong customer business Income from corporate customers up 7% and from household customers up 5% in H1 Increased lending, deposits and AuM volumes Solid inflow of new customers – increased market shares in all markets Positive development in corporate finance business – relationship banking approach further strengthened Focus on prudent growth and the execution of the Group initiatives On track in all areas 31