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2009




Practical Uses of
SharePoint



Webinar
January 27, 2009




  1
2009




    Introduction
    •   What is SharePoint?

    •   Case studies
         • Intranet
         • Project Management

    •   Q&A – other uses of SharePoint




2
2009




    What is SharePoint
    •   A suite of server
        technologies from
        Microsoft
    •   A “business function
        view” rather than a
        filing cabinet view
    •   Spectrum of services
        from small and
        simple, to complex
        “enterprise-class”
         enterprise-class
        capabilities.
    •   Strong integration
        with Office
        applications

3
2009




    NRCB Intranet
    •   Geographic Access Challenge
         • Head office, one larger, and
           4 regional offices

         •   Case work might be divided
                          g
             geographically, but may be
             assigned by type of file

         •   Regional offices have
             relatively poor access to the
             file shares

4
2009




        Collect information requirements
                              q

• Develop a list of the required information types
   –AAnnouncements
                t
   – Events
   – Documents
• Develop a list of all the document that need to be stored on
  the Intranet
• Develop a list of calendars
• Develop a list of announcements


    5
2009




    Determine functional needs


    • What meta data needs to be associated with
      each document?
    • When items should be deleted, archived?
                                   ,
    • What headings should be displayed?
    • What order should the documents appear
      in?



6
2009




    Integrate security
        g            y


    • Develop a security plan
    • What level of access is required? Read, Write?
    • Who can access what where?

    • Create required groups
                      g
    • NRCB’s security used network logon
       – Users only need to login once


7
2009




    Develop home page template
          p      pg      p




8
2009




    Develop primary page templates
          pp      yp g      p




9
2009




     Develop secondary page template
           p         yp g      p




10
2009




     Develop document list template
           p                  p




11
2009




     Versioning
              g




12
2009


       Use the templates to assemble the site
Templates                            Site Map




  13
2009




     NRCB Intranet - Benefits
     •   Improved access to key
         document by the regional offices

     •   Stronger toolbox for managing
         cardinal copies of documents
          • Meets legislated records
             retention requirements

     •   Fast project – 6 weeks




14
2009




     How could it apply to y
                   pp y you?
     •   Improve records management with remote offices or
         personnel who are on the road – all stored in one place.
          • Rd
             Reduces risk of l
                       i k f loss/theft of confidential i f
                                 /th ft f     fid ti l information
                                                              ti
          • Improve retention of documents for statutory
             requirements

     •   Manage working documents better, avoid multiple
         attachments with multiple versions.




15
2009


Institute of Chartered Accountants of Alberta
                                     •   Project Management
                                         Challenge
                     Vendor 1
                                     •   Managing testing of a large
                   Internal Test
                                         IT project
        Vendor 2                     •   Number f
                                         N b of people involved:
                                                          li     ld
        Internal
                                         2 vendors(9) + client(11)
          Test


                                            User test
                   IT Review
                                            • Pass to
                   • Pass to user
                                              complete
                     test
                   • Or return for          • Or Return for
                     changes                  Changes




   16
2009

Institute of Chartered Accountants of Alberta
Benefits
                      412 it
                          items entered
                                  td

            x          4 interactions (request, resolve, or return)
            =      1,648
                         as many as 8 people on average would
            x          8 have been cc'd
            =     13,184 total emails avoided

        •       Nearly 14,000 emails avoided!
                     y
        •       Reduced risk of items getting missed




   17
2009


     Develop some rules & training


     •   The technology is pretty straight forward and easy to
         use
     •   But, is till
         B t it i still worth while t create some “ l ” and
                           th hil to      t       “rules” d
         develop some training to make sure the form is used
         properly




18
2009


     Create the list




19
2009


     Modify list




20
2009


     Add list to page




21
2009




     Deliver training & send out URL
                    g
     •   We delivered a 30 minute training session to make sure
         that users understood how the form was to be used.




22
2009


     Log an issue




23
2009


     Respond to an issue




24
2009




     How could it apply to y
                   pp y you?
     •   Project, event, issue, or task management!
     •   Any scenario where multiple individuals need to review,
         resolve, or respond t requests.
             l              d to        t
          • Action or information requests
          • Review of deliverables in a wide variety of
             collaborative projects
     •   Report and analyze metrics in Excel




25
2009

     xxs t 3XXL – sizes of SharePoint
         to        i     f Sh P i t
                     Office SharePoint Server for Internet Sites
                                                        Public website delivery of content
           Unlimited user access




                           Office SharePoint Server Enterprise

           MOSS 2007Enterprise                   Business process and forms, business intelligence




                           Office SharePoint Server Standard

           MOSS 2007 Standard                    Content management, portal, enterprise search




                              Windows
                              Windo s SharePoint Services
                                                 Ser ices

                 WSS 3.0                           Core collaboration technology available here




26
2009




     Advanced Uses of SharePoint
     •   Business process integration – manage workflow
     •   Platform for organization 2.0 (wikis, blogs)
     •   Business Intelligence portal – lookup and summarize
         corporate data sources
     •   Full public website content management
     •   Searchable email archive
         S     h bl       il   hi
     •   Records management




27
2009




     Answers and Questions
                 Q


     • jb
       jbeauchamp@redengine.com
             h    @d     i
               or
     • nmendoza@redengine.com
            d      d   i

     • 780 414 0975
       780.414.0975



28

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Practical Uses of SharePoint - Webinar January 27, 2009

  • 2. 2009 Introduction • What is SharePoint? • Case studies • Intranet • Project Management • Q&A – other uses of SharePoint 2
  • 3. 2009 What is SharePoint • A suite of server technologies from Microsoft • A “business function view” rather than a filing cabinet view • Spectrum of services from small and simple, to complex “enterprise-class” enterprise-class capabilities. • Strong integration with Office applications 3
  • 4. 2009 NRCB Intranet • Geographic Access Challenge • Head office, one larger, and 4 regional offices • Case work might be divided g geographically, but may be assigned by type of file • Regional offices have relatively poor access to the file shares 4
  • 5. 2009 Collect information requirements q • Develop a list of the required information types –AAnnouncements t – Events – Documents • Develop a list of all the document that need to be stored on the Intranet • Develop a list of calendars • Develop a list of announcements 5
  • 6. 2009 Determine functional needs • What meta data needs to be associated with each document? • When items should be deleted, archived? , • What headings should be displayed? • What order should the documents appear in? 6
  • 7. 2009 Integrate security g y • Develop a security plan • What level of access is required? Read, Write? • Who can access what where? • Create required groups g • NRCB’s security used network logon – Users only need to login once 7
  • 8. 2009 Develop home page template p pg p 8
  • 9. 2009 Develop primary page templates pp yp g p 9
  • 10. 2009 Develop secondary page template p yp g p 10
  • 11. 2009 Develop document list template p p 11
  • 12. 2009 Versioning g 12
  • 13. 2009 Use the templates to assemble the site Templates Site Map 13
  • 14. 2009 NRCB Intranet - Benefits • Improved access to key document by the regional offices • Stronger toolbox for managing cardinal copies of documents • Meets legislated records retention requirements • Fast project – 6 weeks 14
  • 15. 2009 How could it apply to y pp y you? • Improve records management with remote offices or personnel who are on the road – all stored in one place. • Rd Reduces risk of l i k f loss/theft of confidential i f /th ft f fid ti l information ti • Improve retention of documents for statutory requirements • Manage working documents better, avoid multiple attachments with multiple versions. 15
  • 16. 2009 Institute of Chartered Accountants of Alberta • Project Management Challenge Vendor 1 • Managing testing of a large Internal Test IT project Vendor 2 • Number f N b of people involved: li ld Internal 2 vendors(9) + client(11) Test User test IT Review • Pass to • Pass to user complete test • Or return for • Or Return for changes Changes 16
  • 17. 2009 Institute of Chartered Accountants of Alberta Benefits 412 it items entered td x 4 interactions (request, resolve, or return) = 1,648 as many as 8 people on average would x 8 have been cc'd = 13,184 total emails avoided • Nearly 14,000 emails avoided! y • Reduced risk of items getting missed 17
  • 18. 2009 Develop some rules & training • The technology is pretty straight forward and easy to use • But, is till B t it i still worth while t create some “ l ” and th hil to t “rules” d develop some training to make sure the form is used properly 18
  • 19. 2009 Create the list 19
  • 20. 2009 Modify list 20
  • 21. 2009 Add list to page 21
  • 22. 2009 Deliver training & send out URL g • We delivered a 30 minute training session to make sure that users understood how the form was to be used. 22
  • 23. 2009 Log an issue 23
  • 24. 2009 Respond to an issue 24
  • 25. 2009 How could it apply to y pp y you? • Project, event, issue, or task management! • Any scenario where multiple individuals need to review, resolve, or respond t requests. l d to t • Action or information requests • Review of deliverables in a wide variety of collaborative projects • Report and analyze metrics in Excel 25
  • 26. 2009 xxs t 3XXL – sizes of SharePoint to i f Sh P i t Office SharePoint Server for Internet Sites Public website delivery of content Unlimited user access Office SharePoint Server Enterprise MOSS 2007Enterprise Business process and forms, business intelligence Office SharePoint Server Standard MOSS 2007 Standard Content management, portal, enterprise search Windows Windo s SharePoint Services Ser ices WSS 3.0 Core collaboration technology available here 26
  • 27. 2009 Advanced Uses of SharePoint • Business process integration – manage workflow • Platform for organization 2.0 (wikis, blogs) • Business Intelligence portal – lookup and summarize corporate data sources • Full public website content management • Searchable email archive S h bl il hi • Records management 27
  • 28. 2009 Answers and Questions Q • jb jbeauchamp@redengine.com h @d i or • nmendoza@redengine.com d d i • 780 414 0975 780.414.0975 28