This document outlines ALTIC's big data stack and their approach to developing their first big data project. It describes their historical BI tools like Talend, JasperReports, and Mondrian. It then discusses how they identified Hadoop's potential for handling large volumes of data. The document walks through how they got started with Hadoop, using tools like Hive for SQL-like queries, Pig Latin for unstructured data, and Mahout for machine learning. It explains how they optimized query performance and added visualization tools. ALTIC continues to improve its big data stack and approaches to support customer big data analytics projects.