Here are some of the top technology trends in the hospitality industry. With more tech-savvy travelers and more access via mobile, hotel chains are having to adjust very quickly to keep up with th
1. TOP TECHNOLOGY TRENDS IN THE HOSPITALITY INDUSTRYTOP TECHNOLOGY TRENDS IN THE HOSPITALITY INDUSTRYTOP TECHNOLOGY TRENDS IN THE HOSPITALITY INDUSTRYTOP TECHNOLOGY TRENDS IN THE HOSPITALITY INDUSTRYTOP TECHNOLOGY TRENDS IN THE HOSPITALITY INDUSTRY
Te c h n o l o g i e s
1
American Hotel & Lodging Association - 2011 Lodging Industry Profile, http://www.ahla.com/content.aspx?id=34706
2
Smarter Connections - iPass Blog; Good Wi-Fi affects future hotel choice by business travelers, http://www.ipass.com/blog/good-wi-fi-affects-future-hotel-choice-by-business-travelers/
3
Hotel Business Review; Hotel Wi-Fi: The Biggest Challenges and Recommended Solutions, http://hotelexecutive.com/business_review/3052/hotel-wi-fi-the-biggest-challenges-and-recommended-solutions
Wi-Fi or wired connection is important to 95% of
business travelers and is the #1 criteria for hotel bookings.2
Weak cellular signal is described as one of the biggest
challenges in the industry and is a source of guest complaints.3
Travelers are talking more about their experiences online and in
turn, hotels are using social media to engage potential clients.
42% of energy use in this industry comes from lighting & 70% of this
lighting is inefficient. Hotels are installing energy-efficient lighting to
reduce their energy bills.0 20 40 60 80 100
Lighting
Other Energy Use
42%
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Cellular
Signal
Social
Media
Carbon
Footprint
Wi-Fi