Challenges in B2B Commerce
Friction in buyer-supplier relations
Building trust
International B2B payments
Efficiency & cost
Cash flow management
Working capital access & optimization
PayPal helps by providing efficient payments and facilitating trust
4. Sources: European Commission, 2015; Let’s Talk Payments, 2015
International B2B payments
• Efficiency & cost
Friction in buyer-supplier relations
• Building trust
Cash flow management
• Working capital access &
optimization
Challenges in B2B Commerce
PayPal helps by providing efficient payments and facilitating trust
[POWER OF TWO SLIDE]
Thank you for having me here today. I’m excited to be here to talk to you about PayPal’s partnership with Oro. Most of us are here today to learn more about how we can grow our business to billion dollar companies while keeping our customers happy.
The hardest part is building the vehicle to get you there.
(pause)
Oro’s commerce platform is that vehicle to help us maximize growth and keep our customers happy.
Because we all know, with an ever increasing number of eCommerce sites out there, it’s no longer enough that you have an online presence as a mid-market or larger enterprise merchant.
To be successful, you must invest in a smart platform that will work for all of your important and unique business needs. From ensuring security and compliance, to the design of the commerce and payments experience.
Payments is a critical element of an overall eCommerce strategy to catapult business growth.
It’s imperative to land the right payment solution that would serve customers’ ever-changing needs, and a solution that can grow with your business over time.
[PAYPAL - MORE THAN SLIDE]
Many of you recognize our yellow button on websites. It helps consumers buy online and merchants to collect payments through PayPal.
Today, we’re no longer just a yellow button.
We’ve expanded our portfolio of payment technology, services and products - businesses can easily pay and get paid with PayPal and all other major forms of payment types
We’re a business that other businesses can tap into and that is what is important for a technology payments partner – a dual-sided network - to access a growing base of both consumers and merchants around the globe in 203 countries.
[CLICK TO REACHING A GROWING BASE]
[GROWING BASE SLIDE]
In fact, PayPal was built on serving small businesses and they continue to remain part of our core bread and butter.
There is a growing need for you and the entrepreneurial B2Bs and partners to be able to tailor sales efforts to a more targeted audience.
This is why PayPal has introduced products like:
Services to protect goodwill between our merchants and their relationships such as Free Return Shipping and Pay After Delivery.
OneTouch - allows users to be ‘remembered’ on their mobile, allowing them to seamlessly switch from one merchant site to another, without having to be redirected to PayPal or enter their password and ID every time they.
PayPal Working Capital in the US & the UK ….faster and easier than traditional loans and credit cards.
And we’re looking to our partnership with Oro and their customers to continue to help us innovate and build on our history of successful partnership.
[CLICK TO B2B SLIDE]
[Challenges in B2B Commerce]
Friction in buyer-supplier relations, including:
- Payment delays, Fraud Risk, Payment methods, Non Check Out Payment…
Pain points of cross-border B2B payments: Service time & rates (transaction fees & Foreign exchange rate
- Instant International Payment
Pricing transparency of PayPal
…
Cash flow management
Limited visibility
Access to the money complicated
[B2B/MOBILE SLIDE]
[B2B/MOBILE SLIDE]
I want to touch on mobile for a min as it’s a critical component to B2B.
Mobile is changing the way people play ….and the way we work
We are seeing rapid change in the distribution of commerce experience in the B2B industry.
Our payments platform opened opportunities for mobile-first merchants and encouraged traditional and online-only merchants to go mobile. We helped spur mobile startup growth and increased consumer comfort level with mobile shopping.
For years, we have been talking about the rise of mobile payments and today we are starting to see the full potential that mobile can deliver to the commerce and payments industry.
The next five years we will see more change in this mobile commerce than in the last 30 years.
[CLICK TO MOBILE SLIDE]
MOBILE
Last year, 30% of our payments processed were through mobile devices. Five years ago, it was less than 1%.
It’s no longer just a Consumer play for businesses.
For you, this means there is a need to design B2B payment experiences with mobile in mind to run your day-to-day business.
For example, rather than billing the customer – you can now take payments on the fly.
PayPal is the leader in mobile payments….we are mobile-first in everything we do.
[CLICK TO BEST IN BREED SLIDE]
[BEST IN BREED SLIDE]
We have spent the last 3 years re-engineering our technology and platforms to help you scale your business, faster -- with added security.
In the wake of mass disruption in the B2B industry, we’re really excited to partner with Oro.
Oro started from scratch with the B2B customer in mind – other applications in the market today do not have the basics of what B2B business would need like corporate accounts, multiple accounts management, personalized cataloged and price lists, configurable quote to order work flow etc. Oro has all the important features for B2B built in.
When you pair that with PayPal’s secure and trusted global payment technology infrastructure, we have a best-in-breed foundation for any B2B to thrive and best serve customers needs.
[CLICK TO FINAL SLIDE]
[FINAL SLIDE]
PayPal is in a unique position:
We are the world’s leading, most trusted open digital payments platform.
We are the technology agnostic operating system for digital commerce globally.
We aren’t tied to any one device, platform, ecosystem or technology -- we want to enable merchants and consumers to connect wherever, whenever and however they want.
We are powering the mobile commerce revolution.
We understand that processing payments can be a pain in the neck if it’s not done right. So it’s imperative to land the right payment solution that would serve customers’ ever-changing needs. Most importantly, a solution that can grow with your business over time wherever it takes you.
The future is bright for OroCommerce and PayPal. THANK YOU for the opportunity to speak to you today.
CONCLUSION