This document discusses how Oz Development integrates eCommerce channels into warehouse and fulfillment operations. It outlines trends in eCommerce growth and the need for order management systems. Oz Development's solution, OzLINK, is presented as integrating eCommerce platforms, warehouses, shipping systems, and ERPs to automate order processing. Examples are given of OzLINK integrating Magento and QuickBooks and Groupon with UPS WorldShip. The presentation concludes with an eCommerce checklist and a Q&A.

1. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Are your eCommerce Channels
Integrated into your Warehouse?

2. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Agenda
• Introduction & Welcome
• Trends
• eCommerce & order management
• Oz Development Overview
• Successful customer scenarios
• Magento & QuickBooks Demo Scenario
• Q & A

3. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Today’s Speakers
Troy Graham
Director of Bus Dev
Oz Development
Brian Hodgson
VP Sales/Marketing
Oz Development

4. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Where are you investing for growth?

5. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Sales Channels Do You Employ

6. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Growth, eCommerce, & the Warehouse
Inventory Control Pick/Pack Label & Ship
Expanding
eCommerce
• Inventory visibility &
allocation
• Supplier drop ship
programs
• Order mix • UPS services
• Residential
• Time in transit
• Customer visibility
Broader Product
Catalog
• Volume analysis • Picking speed and
accuracy
• Varying weights, box
sizes
International • Multiple locations,
3PLs
• Item detail information • Carrier options
• Commercial Invoice
and export filing
• Customs, duties, &
taxes
Expanding
Marketplaces
• Allotment across
channels
• FBA, consignment
• Order accuracy and
customer ratings
• Branded pack slips
Selling through
large retailers
• Shared visibility • Box contents &
accuracy
• Order size
• Advanced ship
notices
• Compliant labels

7. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Options for Integrating eCommerce
Channel Centric Order Centric
ERP

8. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Options for Integrating eCommerce
Channel Centric Order Centric
• eCommerce “born”
• One channel dominates
• Supports growth in single channel
• Harder to automate inventory control
• Adding multiple channels harder
• Often have “traditional” sales channel
• eCommerce is additive
• Flexibility across multiple channels
• Scalable across order management
• Better end to end visibility

9. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Does Oz Do?
OzLINK Integrates and Automates
Order Management Applications
eCommerce
Warehouse
Shipping
ERP

10. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Edge Applications Have We Built?
Integration Platform
Applications Utilities
Doc Templates E-mail
Bar codeData Parsing DB
Mobile
Customer Business Rules
Edge Applications
eCommerce
Warehouse
Shipping
• Routing
• Address validation
• Order screening
• Batch processing
• Wireless picking
• Branded pack slips
• Carrier selection
• ASN/labels
• BOL

11. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Applications Do We Integrate With?
ERP/
Accounting
CRM/
eCommerce
Homegrown
ODBC
Web
Services
Terminal
Emulators
Batch Files XML
Legacy
Applications

12. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Are Some Customer Examples?
eCommerce Warehouse Shipping

13. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Magento, QuickBooks, & UPS WorldShip
Orders Orders
Costs &
Tracking
Tracking

14. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Integrating Groupon and UPS WorldShip
UPS
WorldShip
Commerce Interface
Batch file
of orders

15. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Automate Business Rules
• Residential
• Urban area
• PO Box
• International
• Loyalty programs
• Drop ship
• Preferred service
• Weight, dims
• Value
• Commodity
• Delivery date
Shipment
Details
Consignee
Origin/Dest
Address
OzLINK
Automate Business Rules
Carrier & Service
• Ground
• Next Day Air
• Mail Innovations
• Freight
• etc
Shipping Options
• Return Service
• Saturday Delivery
• Int’l Commodity
• etc
Package Options
• Delivery confirmation
• Flexible parcel ins.
• Declared value
• etc.

16. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Branded Pack Slips

17. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Alternate Pick & Pack Scenarios
Master PickingBatch Processing

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28. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Summary: eCommere Checklist
• Are your eCommerce orders seamlessly
integrated into your fulfillment process?
• Can you improve your inventory control to
better service your eCommerce channels?
• Do you have any costly manual processes
in the warehouse as a result of channel
requirements?
• Do you have a scalable fulfillment process
to support eCommerce growth?

29. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Q & A

30. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Additional OzLINK Information
Keep up to date with both industry and
OzLINK product news
Visit the OzLINK for UPS Site
http://www.ozdevelopment.com/upsready
Visit the OzLINK for NetSuite site
www.ozdevelopment.com/netsuite
http://www.youtube.com/user/OzDevelopment

31. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Additional Information
www.ozdevelopment.com
508 366 1969