This document discusses Oz Development, a company that provides OzLINK software to optimize shipping processes in NetSuite. OzLINK extends NetSuite's native fulfillment capabilities by automating complex business rules, supporting more carriers, and integrating additional shipping features. The presentation provides an overview of Oz Development, describes challenges their software addresses, and demonstrates how OzLINK can automate tasks like address validation, carrier selection, and drop shipping to help companies save money and improve customer experience.
2. Agenda
• Introduction & Welcome
• Challenges driving shipping complexity
• Customer Examples
• What is “Advanced Shipping”?
• Oz Development Overview
• Wrap Up and Q & A
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969
3. Oz Development Overview
Company
Founded 2002
Privately held
Over 10,000 customers
Integrating and automating order
management
Over 550 Joint NetSuite customers
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969
4. What Does Oz Do?
Warehouse
eCommerce
Shipping
OzLINK Integrates and Extends
Order Management Applications
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969
5. Over 10,000 Successful Customers
eCommerce
Oz Development, Inc.
Warehouse
www.ozdevelopment.com
Shipping
508.366.1969
6. Challenges Driving Shipping Complexity
• Growth brands via
Internet/eCommerce
• Omni channel
(eBay, Amazon, multiple
brands)
eCommerce
Business
Opportunity
• Better visibility
• Documentation
requirements
• Delivery date options
Demands from
Customers
• Rapid ROI
• Minimal IT resources
required in house
• Focus on business
problem not IT
Cloud Solution
Payback
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969
9. OzLINK Provides Advanced Shipping
Automate Complex
Business Rules
Leverage the Broadest
Carrier Support
Service All
Sales Channels
• Auto select carrier and service
• By sales channel
• By order weight, value, etc.
• By line of business
• Automate returns
• All carrier options
• US and International
• Third party billing
• Scales and peripherals
• Combo pick ticket & ship label
• Branded pack slips
• ASN
• Retail compliant labels
• Drop ship for your customers
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969
10. Advanced Shipping Defined
Need
Native NetSuite
OzLINK
Carrier Services & Options
Business rules
Analytics Shipping Reports
Integrating pack and shipping label
Adv. Pack Verification, ASN, retail compliant labels
Batch tracking & time in transit optimization
Freight shipping and VICS BOL
Drop ship/outsourced fulfillment
Handling returns and labels
Pre-Ship Batch Address Validation
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969
11. Pre-Ship Address Validation
Order
Entry
Ready To
Fulfill
Address correction fees
Are $10 per error
Oz Development, Inc.
• Review pending orders
• Approval
• Fulfillment
• Screens periodically &
highlights ambiguous
orders
• Correct and update
www.ozdevelopment.com
508.366.1969
12. Automate Business Rules
Shipment
Details
• Weight, dims
• Value
• Commodity
• Delivery date
Origin/Dest
Address
Consignee
• Loyalty programs
• Drop ship
• Preferred service
• Residential
• Urban area
• PO Box
• International
OzLINK
Automate Business Rules
Carrier & Service
• Ground
• Next Day Air
• Mail Innovations
• Freight
• etc
Oz Development, Inc.
Shipping Options
• Return Service
• Saturday Delivery
• Int’l Commodity
• etc
Package Options
• Delivery confirmation
• Flexible parcel ins.
• Declared value
• etc.
www.ozdevelopment.com
508.366.1969
13. Partner Fulfillment: Suppliers or Customers
Customer
Drop Ship
Delivery
Supplier
Fulfillment
Consumer
Orders
Orders
Retailer
Warehouse
Supplier
Purchase
• Service you drop ship customers
• Create retailer specific branded pack slips
• Leverage third party billing
• Support alternative return addresses
Oz Development, Inc.
Purchase
Sales
Customers
Delivery
• Leverage suppliers for drop ship
• Outsource fulfillment to 3PLs
• Gain visibility to orders status and inventory
• Integrate NetSuite to your partners IT systems
www.ozdevelopment.com
508.366.1969
14. Integrating Groupon and Shipping
Commerce Interface
Batch file
of orders
UPS
WorldShip
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969
15. Alternate Pick & Pack Scenarios
Batch Processing
Oz Development, Inc.
Master Picking
www.ozdevelopment.com
508.366.1969
17. Time In Transit Optimization
Cost Savings
Service Upgrade
• Origin & Ship-To
• 2 Day Delivery
• Origin & Ship-To
• Required Delivery Date
Real time time in
transit check
Real time time in
transit check
UPS
Ground
2nd Day Air
Can Save $100s per day
Oz Development, Inc.
UPS
Ground
2nd Day Air
Avoid customer penalties & chargebacks
www.ozdevelopment.com
508.366.1969
1
18. Integrate ASN Into Your Warehouse
Customers
Cloud
NetSuite User
EDI
PO
850, Other
INV
856, 810 Other
850, Other
SPS NetSuite
Integration
Front Office
856, 810 Other
v
Carton Details
850, Other
856, 810 Other
Warehouse
ASN
Shipment / Delivery
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969
-Pick
-Pack
-Ship
19. Hands Free Tracking & Delivery Status
Fulfillment
• Know when orders are delivered
• Capture visibility for supplier drop ships
• Trigger Suite scripts for customer alerts
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969
21. Can Advanced Shipping Help You?
• Are expanding sales & channels creating more
business rules?
• Do growth channels such as Amazon & eBay to
be better integrated into shipping?
• Are there customer documentation requirements
that could be automated?
• Can you save freight spend through mode
optimization?
Oz Development, Inc.
www.ozdevelopment.com
508.366.1969
24. OzLINK: Helpful Tools
Mobile Warehouse
Shipping
Receiving
Shipping
Picking
Inventory
Advanced Ship Notice
UPS Pro
See What NetSuite Customers
Are saying
Oz Development, Inc.
Keep up to date with both industry and
OzLINK product news
Visit the OzLINK for NetSuite
micro-site
www.ozdevelopment.com
508.366.1969