1. PANKAJBISHT
H.No: 66-B, Pocket-2Paschim Puri
New Delhi-110063
E-mail: pankajb0786@gmail.com
Mob: + 91-9540249333
Skype ID:Bisht.pankaj3
SeekingMiddlelevel assignmentinRetail sales&Operationin well knownorgnisation
OBJECTIVE
Seeking a challenging position in a reputed organization whichprovides opportunities for professional growth
and advancement, where I can utilize my experience and acquired skills toward becoming a valuable team leader
and contribute towardthe growth of the organization. 05years’ ofrich experiencein FashionRetail.
CORE COMPETENCIES INCLUDE:
Retail Sales Quality Audit Visual Merchandising
Customer Satisfaction Store Operations Relationship Management
People Management Coaching Monitoring Competitors
Strategic Planning Business Generation Inventory Management
CAREER TIMELINE
OrganizationName : ArvindBrandsLifestyleLtd
Designation : AssistantStoreManager (June 2013- Present)
Location : NewDelhi,India
Job Responsibilities
 Constantly demonstrates a pro-active approach to driving sales and using initiatives to increase sales and
business through setting of KPI’s, targets, etc.
 Ensures accurate knowledge of brand performance / best sellers/ stock levels / out of stocks/ etc.
 Motivates staff through clear and effectivecommunicationproviding ongoing leadership and direction
 Conducts daily briefings with the team / reviewsand discusses sales performance vs budget and implements
correctiveactions
 Ensures all staff comply with grooming and dress code policy in line withbrand guidelines
 Plans, organizes and executes in store processes such as seasonal product launches/ stock takes / sale
launches/ and all other promotional activity
 Presents the store to the highest model store standards
 Takes accountability to develop the store team
 Conducts brand and sales training for newly hired staff
 Deals withcustomer complaints effectively and promptly to ensure appropriate resolution of the issue.
 Maintains optimum stock levels through monitoring stock and liaising withbuying manager
 Providing the best customer service to all customers in accordance with Company Policy and procedure
 Customer control (feedback, complaints, suggestions)
 Develop, implement & improve Customer service standards
 Monitoring and coordinating of ordering, receiving, stocking, inventory control, visual merchandising and
selling all shop merchandise
 Product reporting and stock control (sold, on hand, available in the w/house)
 Replacing and organizing garments on the Shop floor and in Stockroom

2.  Monitoring Window dressing, new collection organizing in different shops
 Supervising of daily sales cash, petty cash
 Staff control (attendance, punctuality, customer service, Motivation, personal image)
 Training new and develop all shop retail associates
OrganizationName : TIMEXGROUP
Designation : AssistantStoreManager
Location : New Delhi,India (Sep 2011- June 2013)
Job Responsibilities
 Completes store operational requirements by scheduling and assigning employees; following up on
workresults.
 Maintains store staff job results by coaching, counseling, and disciplining employees; planning,
monitoring, and appraising job results.
 Ensures availability of merchandise and services by approving contracts; maintaining inventories.
 Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel
policies and procedures.
 Contributes to team effortby accomplishing related results as needed
 Achieve the sales targets and maximize the sales further. Responsible for the entire showroom
operations
 Responsible formaintaining floordiscipline. Maintaining inward & outward inventory record.
 Maintaining the database of customers. Responsible and accountablefor any customer walk outs
 Responsible formotivating the team and team building. Responsible fordecreasing shrinkage and theft.
 Responsible tomaintain right amount of inventory in showrooms.Ensure proper grooming as per
grooming standards of the organization.
 Responsible tomaintain retail standards in the showroom. Updating staff with present scheme &
promotions
ACADEMIC QUALIFICATION
Graduate from Guru Jambheshwar University
12th passed from CBSE Board
10th passed from C.B.S.E. Board
PERSONAL INFORMATION
Father’s Name Shri G.S Bisht
Date of Birth 21st March 1989
Sex Male
Marital Status Single
Languages Known Hindi & English
Nationality Indian
Religion Hindu
Hobbies Listening to Music, Interacting with People
(Pankaj Bisht)