MindSpark LLC developed the PIRO jewelry manufacturing software in 2007 to help jewelry companies automate and streamline operations like sales, inventory management, production, accounting and customer management; PIRO provides a fully integrated platform that can be customized for any production workflow and offers features to improve efficiency, transparency and profitability; in addition to the software, MindSpark offers hardware, installation, training, support and other services to help jewelry businesses implement and use PIRO.

1. Manufacturing, simply organized
www.gopiro.com

2. About PIRO
Founded in 2007, MindSpark LLC is behind the behind the development of PIRO (Production and Inventory
Routing Organizer) software. Back in 2007 we started working on a concept, focused on giving the best solution
for jewelry businesses that allows growth by combining functionality, ease of use, and flexibility.
Our vision:
We at MindSpark LLC work towards revolutionizing the management of jewelry manufacturing. We dedicate our
time and effort to help jewelry companies automate every part of their business: sales and manufacturing orders,
inventory, customer data management, consignments, manufacturing, as well as accounting for all the above.
Our Mission:
PIRO streamlines and manages all aspects of the manufacturing process from taking an order until the finished
order is delivered. We offer transparency, maximized efficiency, increased productivity & profitability at an
affordable cost.

3. PIRO Features
Making jewelry management and manufacturing lot easier
PIRO provides a fully integrated ERP platform for running a manufacturing shop
in-house - and moreover, it is entirely configurable to meet virtually any
production setup and workflow.

4. Inventory management
Every jewelry company needs to have an accurate
view of what they have in stock and see inventory
movements in real time.
This module will allow a strategic management of
your inventory needs. PIRO will track everything
that you keep on stock: metals, diamonds, precious
stones, finished goods, even consumables.
Features

6. Markup levels & pricing structures
PIRO has a flexible pricing system: you can set up
pricing structures for not just individual customers
or group of customers, but also for individual styles
and components within styles.
PIRO calculates the inventory value in real time
using market indices, which in turn also allows for
accurate price quoting to jewelry customers.
Features

8. Production workflow
Since we started to develop PIRO the Production
module was considered as a high priority to
develop to best fit the jewelry manufacturers.
Although most of the jewelers are using different
workflows and services to create their jewelry, the
PIRO’s flexibility allows to be fully customized for
any kind of production process, so you don’t have
to change your way of manufacturing.
Features

10. Casting toolset
Focusing on optimizing the casting process, with this
toolset we are able to track casting trees, metal
mixing, metal amounts used, and metal losses as well.
The casting tool can automatically assign jobs assign
jobs to casting trees based on the metals that the job
is cast in, thus preventing casting errors.
Features

12. Customer management
The PIRO CRM toolset improves communication
and organizes and secures you customer data.
You can keep detailed profile for the information all
of your customers, set up customer groups and
categories, and create different pricing profiles for
them.
Features

14. Sales and invoicing
PIRO will automate your sales process, allowing you
to create and process sales orders with just a few
clicks.
By the time a job order reaches its last step, PIRO has
all the information necessary to create an invoice. It is
just a matter of clicking a button to get the invoice
created and emailed to the customer.
Features

16. QuickBooks Bridge
Our proprietary QuickBooks Bridge links in real-time
the customer, inventory and invoice related data
between PIRO and QuickBooks accounting software.
You can make your financial accounting and reporting
easy and up-to-date.
Features

17. Consignments/memo handling
PIRO automatically tracks all the goods
consigned on memo, including consignment
sales and returns.
Sold goods are automatically invoiced while
the returned goods are automatically re-
entered into your inventory.
Features

19. Customer Portal
The PIRO Customer Portal is a pre-
packaged, turnkey website that allows your
customers to create price quotes and place
orders online, as well as approve price
quotes and follow the progress of the
orders in real time.
Customers can see their jobs, invoices
history and inventory balances without
having interaction with you.
Features

21. Real time reporting
Acting on issues quickly are essential to the
success of your business, effective decision
making depends upon having well-presented
information about your jewelry shop.
The PIRO allows you to use many predefined
reports as well as to create your own reports.
Features

23. Dashboard
The Dashboard is your visual interface that provides
you with a number of vital indicators (production,
inventory, employees, financial etc.) about your
business in real time.
We just call it the “birds-eye view of your business”.
Features

25. Security
This module allows you to fine-tune access
to sensitive data.
You can set access levels to individual pages,
forms and data fields, as well as reports for
user groups or individual users.
System usage is tracked by user so you
know who had access to what information
and when.
Features

27. Customization
We understand that no jewelry business is alike. That is
why PIRO was built to be flexible no matter whether you
are a manufacturer, wholesaler or retailer or a mix in
between.
If required, our development team will work with you to
create a customized configuration that helps to move your
business forward.
Features

28. PIRO hardware selection
Server machines
We provide PIRO-optimized servers, pre-installed and
pre-configured with common business scenarios so
you can start using PIRO right out of the box!
Hardware
If you are looking for a turnkey solution in the shortest time possible, we can provide you
with the hardware components needed as well.

29. PIRO hardware selection
If you are looking for a turnkey solution in the shortest time possible, we can provide you
with the hardware components needed as well.
PIRO scanners
In order to utilize PIRO's barcoding capabilities, you will
need to use barcode/2D scanners. Our scanners are
programmed to be used with PIRO and work as soon
as you plug them into a PIRO workstation.
Mini form factor barcode scanners are also available to
streamline the sales at tradeshows, storefronts or
events.
Hardware

30. PIRO hardware selection
If you are looking for a turnkey solution in the shortest time possible, we can provide you
with the hardware components needed as well.
PIRO scales
Our PIRO-integrated scales eliminate user errors when
entering weights by automatically reading the weights
from the scales when a weight update is required (i.e.
before and after polishing, etc.)
Hardware

31. PIRO hardware selection
If you are looking for a turnkey solution in the shortest time possible, we can provide you
with the hardware components needed as well.
PIRO barcode printers
The PIRO barcode printer can accommodate most label
types, including direct thermal and thermal transfer.
Useful for printing labels for inventory (such as barcode
labels for diamonds, rings, shanks, etc.)
Hardware

32. PIRO hardware selection
If you are looking for a turnkey solution in the shortest time possible, we can provide you
with the hardware components needed as well.
Job envelopes and printers
PIRO Printers are used for printing Job Order envelopes
in full color. It can also be used to print invoices and
other documents.
It is configured for the appropriate job envelope type
and size.
Hardware

33. Optional add-ons
GIA integration: PIRO can automatically retrieve GIA diamond data and certificate, thus speeding up
your diamond management.
Rapnet integration: This integration will lift the burden of constantly having to update your prices,
and will update the value of your diamond inventory automatically based on current Rapnet market
prices, taking into consideration the diamond size, color, cut and clarity.
PIRO API: The PIRO API was built to facilitate the integration with other software and platforms. The
API allows for fast and seamless integration with any external system via a standard REST interface.
Resource Management System: RMS is a flexible, configurable module that automatically schedules
your jobs and work force in order to maximize the capacity of your shop.
Add-ons

34. Client Tour
Best Cast Inc. is a precious metal casting company
offering the widest range of services (CAD, casting,
prototyping, molding) in the jewelry industry for
the past 12 years, utilizing the latest in technology.
“PIRO is currently used to manage all the business
processes and invoicing steps. I estimates that errors
have been reduced at least 30% since the adoption
of PIRO, and the overall savings and increases in
production capacity allowed for adding more staff
and increasing production.”
- Zsombor Antal, CEO
Best-Cast Inc.

35. PIRO Fusion is the web based, mobile version of PIRO
with all the core functionalities.
Most of the growing companies just can't afford the
costs of procuring and setting up an integrated
platform that can drive their business processes.
Our goal with PIRO Fusion is to offer these companies
an affordable jewelry management solution, that works
on all platforms (mobile, Mac and PCs) for maximum
flexibility and can be easily implemented with minimal
costs.
14-day free trial is available!
PIRO Fusion
Other innovative solutions

36. PIRO Bit is a mobile app that enables performing
basic calculations during the production process of
jewelry.
Allows smaller jewelry manufacturers to perform
basic calculations aided by mobile technology, but
might also be used by larger companies in
completion to their ERP systems.
Available for free on the App Store and Google Play!
PIRO Bit
Other innovative solutions

37. Services we offer
Installing any ERP system can be time-consuming as it requires a complete overview of your existing systems
and configuring the new software to interact with those systems.
Our installation and configuration services include:
• Assessment of your existing infrastructure and recommending improvements
• Installing PIRO on your hardware
• Configuring QuickBooks with the QuickBooks Bridge
• Configuring backup devices
• Configuring multi-site communication (available for PIRO Enterprise only)
• Integrating the Customer Portal with your existing web site
Installation and configuration

38. While much information is available about PIRO online and in the built-in user manual, we
suggest that we train you and your team in the administration of the system and all the
different tools and configurations available.
Our training program can dramatically shorten the implementation of the system in your
shop and increase your profitability by unlocking all the available features.
Services we offer
Training

39. PIRO Support
Our relationship with our clients continues beyond delivery, our goal is to be distinguished from other
software providers by our commitment to outstanding personal service.
Our support center is open 24/7 to help you and your business, you can choose from the following options:
• Telephone support
• Live online support
• Remote assistance
• Email support
• Ticketing system
• Knowledge base
For further information about our Service Level Agreements (SLA), please visit our website.
Support

40. Schedule a free demo
Find out how PIRO or PIRO Fusion can help your business to improve and grow!
www.gopiro.com/demo