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Business Process Reengineering Please Note That This A Sample Module Only And Is Not An Exhaustive Treatment Of This Topic. Should you wish to see another sample module of our full training modules  Contact  oaksales @ oaktraining .com
Learning Objectives ,[object Object],[object Object],[object Object]
Learning Objectives ,[object Object],[object Object]
BPR & The Organization
What is BPR? ,[object Object],[object Object]
BPR is Not? ,[object Object],[object Object],[object Object]
BPR Versus Process Simplification Process Reengineering Radical Transformation Vision-Led Change Attitudes & Behaviors Director-Led Limited Number of Initiatives Process Simplification Incremental Change Process-Led Assume Attitudes & Behaviors Management-Led Various Simultaneous Projects (Source Coulson-Thomas, 1992)
BPR Versus Continuous Improvement Process Reengineering Radical Transformation People & Technology Focus High Investment Rebuild Champion Driven Continuous Improvement Incremental Change People Focus Low Investment Improve Existing Work Unit Driven
What is a Process? ,[object Object],[object Object]
What is a Business Process? ,[object Object]
Why Reengineer? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Reengineer? ,[object Object],[object Object],[object Object]
Why Organizations Don’t Reengineer? ,[object Object],[object Object],[object Object],[object Object]
Performance ,[object Object],[object Object],[object Object],[object Object],[object Object]
Origins ,[object Object],[object Object],[object Object],[object Object],[object Object]
Key Characteristics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Systems Perspective Transformation Inputs Outputs Feedback Environment
Process Based ,[object Object],[object Object],[object Object],[object Object]
Radical Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object]
Integrated Change ,[object Object],[object Object],[object Object],[object Object]
People-Centred ,[object Object],[object Object],[object Object]
Focus on End-Customers ,[object Object]
BPR Symbols
Business Process Flowchart Symbols An Activity A Document A Decision Data (input as outputs)
Business Process Flowchart Symbols A Predefined Process The Start of a Process The End of a Process Representing a Relation Start End
Business Process Flowchart Symbols Continuation of the process at the same page  at an equal symbol with the same number. Used when a relation arrow crosses another relation arrow Off-Page Connector - Process will continue on the  next page Integration Relation - A relation to another module is  identified and described
Data Flowchart Symbols An Activity A Document A Decision Flat Data File (input as outputs)
Data Flowchart Symbols Manual Data Item A Database File Representing a Relation Continuation Off-Page Connector
Rules For Data Symbols
Rules For Data Symbols Start End Generate Purchase  Order OK? Yes No Symbol used to identify the start of a business process Activities must be described as a verb Decisions have  only  two possibilities (Yes & No) Crossing lines are not allowed If one side of the decision has no further processes defined this symbol has to be used
Rules For Data Symbols Purchase Order Posting  of Bonus I A Continuation symbol within the same number must be present twice on the same page Name the document Off- Page Connector is used to continue a process at the next page or to let the process to flow over at the previous to the next page. If more than one is needed use A, B, C, D … Name the data
Rules For Data Symbols Sub-Process Delivery BC 4.04 Predefined Processes always have a relation to level and stream by a number in the line below a sub-process description  A predefined process must be described in a different flowchart. To make the relation clear between the predefined process and the belonging flowchart a unique alpha numeric number should be assigned to this predefined process.
Version Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implementing a BPR Strategy
Key Steps Select The Process & Appoint Process Team Understand The Current Process Develop & Communicate Vision Of Improved Process Identify Action Plan Execute Plan
Select the Process & Appoint Process Team ,[object Object],[object Object],[object Object]
Select the Process ,[object Object],[object Object],[object Object],[object Object]
Select the Process ,[object Object],[object Object],[object Object],[object Object]
Appoint the Process Team ,[object Object],[object Object],[object Object],[object Object]
Core Skills Required ,[object Object],[object Object],[object Object],[object Object]
Core Skills Required ,[object Object],[object Object]
Use of Consultants ,[object Object],[object Object],[object Object],[object Object]
Understand the Current Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Understand the Current Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Understand the Current Process ,[object Object],[object Object],[object Object]
Develop & Communicate Vision of Improved Process ,[object Object],[object Object],[object Object]
Develop & Communicate Vision of Improved Process ,[object Object],[object Object],[object Object],[object Object]
Identify Action Plan ,[object Object],[object Object],[object Object],[object Object]
Identify Action Plan ,[object Object],[object Object],[object Object],[object Object]
Identify Action Plan ,[object Object],[object Object],[object Object]
Execute Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Information Technology & BPR
Benefits From IT ,[object Object],[object Object],[object Object],[object Object]
Computer Aided BPR (CABPR) ,[object Object],[object Object],[object Object],[object Object]
BPR Challenges
Common Problems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Common Problems with BPR ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object]
Summary ,[object Object]
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Bpr

  • 1. Thank You For Downloading This Free Module As Way Of Appreciation We Will Provide You With A Free Module For Every Module Purchased On Your First Order Buy 1 - Get 1 Free Buy 2 - Get 2 Free And So On … To Find Out How To Avail Of This Amazing Offer Contact oaksales @ oaktraining .com
  • 2. Business Process Reengineering Please Note That This A Sample Module Only And Is Not An Exhaustive Treatment Of This Topic. Should you wish to see another sample module of our full training modules Contact oaksales @ oaktraining .com
  • 3.
  • 4.
  • 5. BPR & The Organization
  • 6.
  • 7.
  • 8. BPR Versus Process Simplification Process Reengineering Radical Transformation Vision-Led Change Attitudes & Behaviors Director-Led Limited Number of Initiatives Process Simplification Incremental Change Process-Led Assume Attitudes & Behaviors Management-Led Various Simultaneous Projects (Source Coulson-Thomas, 1992)
  • 9. BPR Versus Continuous Improvement Process Reengineering Radical Transformation People & Technology Focus High Investment Rebuild Champion Driven Continuous Improvement Incremental Change People Focus Low Investment Improve Existing Work Unit Driven
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. Systems Perspective Transformation Inputs Outputs Feedback Environment
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 25. Business Process Flowchart Symbols An Activity A Document A Decision Data (input as outputs)
  • 26. Business Process Flowchart Symbols A Predefined Process The Start of a Process The End of a Process Representing a Relation Start End
  • 27. Business Process Flowchart Symbols Continuation of the process at the same page at an equal symbol with the same number. Used when a relation arrow crosses another relation arrow Off-Page Connector - Process will continue on the next page Integration Relation - A relation to another module is identified and described
  • 28. Data Flowchart Symbols An Activity A Document A Decision Flat Data File (input as outputs)
  • 29. Data Flowchart Symbols Manual Data Item A Database File Representing a Relation Continuation Off-Page Connector
  • 30. Rules For Data Symbols
  • 31. Rules For Data Symbols Start End Generate Purchase Order OK? Yes No Symbol used to identify the start of a business process Activities must be described as a verb Decisions have only two possibilities (Yes & No) Crossing lines are not allowed If one side of the decision has no further processes defined this symbol has to be used
  • 32. Rules For Data Symbols Purchase Order Posting of Bonus I A Continuation symbol within the same number must be present twice on the same page Name the document Off- Page Connector is used to continue a process at the next page or to let the process to flow over at the previous to the next page. If more than one is needed use A, B, C, D … Name the data
  • 33. Rules For Data Symbols Sub-Process Delivery BC 4.04 Predefined Processes always have a relation to level and stream by a number in the line below a sub-process description A predefined process must be described in a different flowchart. To make the relation clear between the predefined process and the belonging flowchart a unique alpha numeric number should be assigned to this predefined process.
  • 34.
  • 35. Implementing a BPR Strategy
  • 36. Key Steps Select The Process & Appoint Process Team Understand The Current Process Develop & Communicate Vision Of Improved Process Identify Action Plan Execute Plan
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 54.
  • 55.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61. Thank You For Downloading This Free Module As Way Of Appreciation We Will Provide You With A Free Module For Every Module Purchased On Your First Order Buy 1 - Get 1 Free Buy 2 - Get 2 Free And So On … To Find Out How To Avail Of This Amazing Offer Contact oaksales @ oaktraining .com