An information session on Procept's university level certificate program being offered through four universities and as public sessions across Canada.

1. Procept Associates Ltd.
Certificate in Business Analysis
Terry Aldebert, CBAP
Precision meets Expertise.

2. Agenda
• Introduction to Procept Associates Ltd.
• International Institute of Business Analysis (IIBA®)
and Certified Business Analyst Professional™
(CBAP®) designation
• Career as a business analyst
• Knowledge areas of BABOK®
• Introduction to Certificate in Business Analysis
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3. Introduction to Procept
Precision meets Expertise.

4. Introduction to Procept Associates
• Premier provider of professional training programs
specializing in:
– Project Management
– Business Analysis
– IT Service Management
– Business Continuity Management
• Strategic consulting
• More than 14,000 training days each year
• Charter Global PMI Registered Education Provider; IIBA
Endorsed Education Provider; ISEB Accredited Education
Provider
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5. Introduction to Procept Associates
• Training programs
• Partnership with four universities across
Canada
• Direct public offerings
• In-house and customized training
• Leader in customized training solutions since
1994
• Learning assessments and needs analysis
• Pre course and post course assessments
• Development of corporate career paths
• Coaching
• Refresher sessions
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6. Private and Public Sector Clients
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7. IIBA® and CBAP®
Precision meets Expertise.

8. International Institute of Business
Analysis (IIBA®)
• Formed in 2003 with 28 founding members
• IIBA® has over 7,600 members from more than 40
countries worldwide, with over 80 chapters
globally.
• Business Analysis Body of Knowledge™ (BABOK®)
– current generally accepted practices in business
analysis
• More information: www.theiiba.org
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9. Certified Business Analysis Professional
(CBAP®)
• Certified Business Analysis Professionals Quick Facts:
are experts in identifying the business ― Certification candidates are not
needs of an organization in order to required to be IIBA® members in
determine the best solutions, a role that order to take the certification
is increasingly seen as a vital component examination.
of any successful project. More and
― Currently, the certification
more companies are recognizing the
examination is offered in English,
CBAP® designation and the value and
but other languages will be
expertise that these professionals bring
included in the future.
to their organizations.
― This program has been carefully
designed to be in compliance with
the International Standards
Organization (ISO) 17204 standard
for certifying the competence of
personnel. IIBA® will be seeking ISO
17204 approval.
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10. CBAP® Qualification Requirements
• Work Experience Requirement
– 7,500 hours (i.e., five (5) years) business analysis work experience in the last ten (10)
years engaged in tasks specifically related to the knowledge areas as defined within the
BABOK®. The ten (10) year timeframe is based on the application date.
• Knowledge Areas Requirement
– Demonstrated experience and expertise (i.e., a minimum of 900 hours (i.e., 6 months) of
business analysis work experience engaged in tasks specifically related to the knowledge
areas as defined within the BABOK®) in at least four of the six knowledge areas.
• Education Requirement
– The minimum education requirement is high school or equivalent. Note: there will be no
reduction in work experience for post secondary education.
• Professional Development Requirement
– 21 hours of professional development in the last four years. The professional development
content must be directly related to business analysis or its underlying competencies and
must be completed by the application date.
• Reference Requirement
– Two references from a career manager, client (internal or external) or Certified Business
Analysis Professional™ are required. These references must indicate that you are a
suitable candidate for the CBAP® certification
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11. Exam Process
N N
1.0 3.0 4.0 5.0
2.0 Y
Establish Complete Application Approved
Eligible?
eligibility application approval ?
N
Y
10.0 N 8.0 6.0
9.0 7.0
First Receive Submit fee
Pass? Write exam
failure? notification and form
Y
Y
End
11.0
Submit rewrite
exam form
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12. Business Analysis as a Career
• Business Analysis is among the top 20
most recession-proof professions,
according to a special report published on
Jobfox.com
• Research shows the IT Analyst job to be the
7th best job in America, with a 10-year
growth outlook of 36%
• Certified professionals earn 10 to 15%
more than their non-certified counterparts
in comparable roles
• Business Analyst is one of the most in-
demand and hottest jobs that employers
are looking for, according to CIO Magazine
• According to the U.S. Department of Labor
and an IIBA Salary Survey, Business
Analysts can earn over $100,000 per year
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13. What is Business Analysis?
• Business Analysis is about identifying the business
needs of your clients and stakeholders to help
determine solutions to business problems
• Usually defines the ‘what’ needs to be done, not
the ‘how’
• A business analyst is a key facilitator within the
organization, acting as a bridge between the client,
stakeholders and the solution team
CLIENT BUSINESS
SOLUTION TEAM
ANALYST
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14. Underlying Competencies
Underlying
Competancies
Analytical Thinking
Behavioural Business Communication Software
and Problem Interaction Skills
Characteristics Knowledge Skills applications
Solving
Business
Oral Facilitation and General Purpose
Creative Thinking Ethics Principles and
Communications Negotiation Applications
Practice
Personal Industry Leadership and Specialized
Decision Making Teaching
Organization Knowledge Influencing Application
Organizational Written
Learning Trustworthiness Teamwork
Knowledge Communication
Solution
Problem Solving
Knowledge
System Thinking
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15. The Project Life Cycle
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16. Knowledge Areas of the BABOK®
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17. Planning and Monitoring
• Description
– Processes, activities and techniques needed
– Identification of stakeholders
– Monitoring the progress of work
– Inputs to project plan
• Will be used:
– By Project managers as input to project plan
– To coordinate BA activities with other work required
by other resources
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18. Elicitation
• Description
– Outlines stakeholder engagement
– How needs will be captured and assessed
– Execution of the plan from BA Planning and
Monitoring
• The Business Analyst will:
– Document requirements in appropriate format
– Confirm information that was elicited
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19. Management and Communication
• Description
– Ongoing and iterative
– Parallel with: planning, enterprise analysis and
requirements analysis
– Manage communication, issues, change and conflict
• The Business Analyst might:
– Manage approvals to documentation
– Track versions of documents
– Trace requirements through documentation to
implementation
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20. Enterprise Analysis
• Description
– Define and elaborate on the business need
– Pre-project activities (business case)
– Define high level scope
• Business Analyst ensures:
– Alignment with strategic needs and goals
– Alignment with technical framework
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21. Requirements Analysis
• Description
– Progressively elaborate on requirements
– Methodically, critically, carefully examine solution
definition
– Ensure design matches product scope
• Will happen organically throughout the elicitation
period
• May schedule time specifically for analysis
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22. Solution Assessment and Validation
• Description
– Assess proposed solutions
– Identify best solution
– Document gaps and workarounds as well as
customizations to the solution
– Data conversion and transitional requirements
• Business Analyst will also
– Assess solution after implementation to ensure
benefits from business case were realized
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23. Certificate in Business Analysis
Comprehensive Business Analysis Part 1
4 days
Comprehensive Business Analysis Part 2
4 days
Enterprise and Strategic Analysis
3 days
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24. Comprehensive Business Analysis Part 1
LEARNING OBJECTIVES
• Evaluate business analysis underlying competencies to gain an COURSE OUTLINE
appreciation of how Business Analysts add value to an organization • Introduction to Business
• Distinguish and give examples of the differences between business Analysis
analysis and project management • Introduction to Requirements
• Examine the profession, global standards, the professional • Communication
organization and trends in the industry • Stakeholder Analysis and
• Illustrate an effective requirements management process Communication Strategy
• Integrate effective writing practices into business analysis • Requirement Management
communication and documentation • Business Analysis Plan
• List and give examples of different requirement types
• Describe the steps required to complete a thorough stakeholder
analysis
• Produce the elements of a good Requirements Management Plan
• Prepare documents like:
― Functional decomposition diagram (Work Breakdown
Structure)
― Risk Analysis Plan
― Communication Plan
• Interpret how the business analysis activities contribute to overall
product/solution 24

25. Comprehensive Business Analysis Part 2
LEARNING OBJECTIVES
• Identify advantages and disadvantages of different COURSE OUTLINE
elicitation techniques • Elicitation techniques
• Documentation techniques
• Elicit requirements using eight different techniques
• Requirements Prioritization
• Design and develop seven types of process models using
• Requirements Analysis
appropriate notation symbols
• Requirements Package
• Identify advantages and disadvantages of different
documentation techniques
• Document requirements using 11 documentation
techniques
• Recognize and utilize six different modeling techniques
• Organize and prioritize requirements
• Create and present a requirement package
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26. Enterprise and Strategic Analysis
LEARNING OBJECTIVES
• Discuss enterprise analysis tasks and techniques COURSE OUTLINE
• Describe the steps involved in modelling the organizational • Understanding the business
structure and its effect on the project • Confirming Business Problem
• Analyze and document a business problem • Identifying Scope
• Devise a business case • Identifying Viable Options
• Contrast viable solutions against developed decision criteria • Writing and presenting a
• List possible solutions approaches Business Case
• Evaluate causes through the application of problem analysis • Benchmarking / Competitive
techniques Analysis
• Isolate major causes of business problem and where to focus • Gap Analysis
resources • SWOT
• List types of gap analyses
• Assess limitations through the creation of a gap analysis
• Conduct a Strength Weakness Opportunity Threat (SWOT) analysis
• Appraise competitive intelligence through a benchmarking study
• Build on previously learned techniques to develop high level
requirements for the business case
• Defend business case recommendations
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27. Certificate Information
Toronto:
• Comprehensive Business Analysis Part 1: Oct 26−29
• Comprehensive Business Analysis Part 2: Dec 8−11
• Enterprise and Strategic Analysis: Jan 25−27, 2010
Price: $4,197
Vancouver:
Calgary:
To register or bring this
certificate to your organization:
Waterloo: 1-800-261-6861
www.procept.com
sales@procept.com
Halifax:
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28. Advanced Certificate in Business
Analysis
Analytical Thinking for the Business Analyst
2 days
Project Management for the Business Analyst
2 days
Electives (min. 3 days)
Virtual Teams (1 day)
Testing for the Business Analyst (2 days)
Leadership and Change ( 2 days)
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29. CBAP® Preparation Course
• The Certified Business Analysis Professional™ (CBAP®)
designation is increasingly recognized as the benchmark for COURSE OUTLINE
personnel in a business analysis role. If you are preparing for • Introduction
the examination you should attend our intense preparation • Underlying Competencies
course. • Techniques
• This course is an intense, in-depth “crash” review of the • Planning & Monitoring
Business Analysis Body of Knowledge (BABOK®) v2 meant to Knowledge
augment your practical knowledge and experience and ready
you for the CBAP® exam. This 4-day course covers the tasks and • Management & Communication
techniques from each knowledge area of the BABOK® but also • Enterprise Analysis Knowledge
provides practical experience writing the exam with almost 300 • Requirements Elicitation
questions completed during the 4 days. In addition, you will Knowledge
receive supplemental exam questions with references to the • Requirements Analysis
BABOK®. Knowledge
• Solution Selection & Validation
Toronto: Oct 5 −8
Price: $2,199
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30. Question and Answer
Speaker:
For more information:
1-800-261-6861
Terry Aldebert, CBAP www.procept.com
aldebert@procept.com sales@procept.com
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