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ICD-10 Transition:
What Health Lawyers Need to Know

             American Bar Association
Emerging Issues in Healthcare Law Conference 2012
                            February 23, 2012


       Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 0
       February 23, 2012
Learning Objectives
• Increase your overall awareness about ICD-10 and its
  pervasive impact on your client base

• Highlight the potential financial and regulatory impacts

• Explore how to prepare your clients for the change that
  ICD-10 will enable

• Discuss Risk Mitigation opportunities for your clients as
  you prepare for the migration to ICD-10



          Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 1
          February 23, 2012
What is ICD-10?




Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 2
February 23, 2012
What is ICD-10?
• ICD-10 is a medical coding system

• Like all medical coding systems, it provides a
  way to condense textual clinical information
  into “codes” that can be used for billing and
  other data-based applications




        Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 3
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What’s ICD-10-CM?
• Diagnosis Coding System – Used to report the patient’s
  condition (i.e., what’s wrong with the patient)

• Direct replacement for ICD-9-CM Volumes 1 & 2

• Will be used in all settings – hospital inpatient, hospital
  outpatient, physician office, etc.

• Like ICD-9-CM, developed and maintained by the World
  Health Organization and the National Center for Health
  Statistics within the Centers for Disease Control

           Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 4
           February 23, 2012
ICD-10 Is Really Two Different
               Code Sets
•   The code sets:
    – ICD-10-CM
       » International Classification of Diseases, 10th
         Revision, Clinical Modification
    – ICD-10-PCS
       » International Classification of Diseases, 10th
         Revision, Procedure Coding System
•   There is no relationship between the two code sets –
    they have completely different structures and uses

           Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 5
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How Big Could It Be?
         ICD-9-CM                                    ICD-10-CM & ICD-10-PCS
        Diagnosis: 14,025                                                          Diagnosis: 68,069

       Procedures: 3,824                                                          Procedures: 72,589

820.02, Fracture of midcervical section of                         S72031A, Displaced midcervical fracture of right femur,
femur, closed                                                      initial encounter for closed fracture

                                                                   S72031G: Displaced midcervical fracture of right femur,
                                                                   subsequent encounter for closed fracture with delayed
                                                                   healing

                                                                   S72032A: Displaced midcervical fracture of left femur,
                                                                   initial encounter for closed fracture

                                                                   S72032G: Displaced midcervical fracture of left femur;
                                                                   subsequent encounter for closed fracture with delayed
                                                                   healing



                Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012                       Page 6
                February 23, 2012
The ICD-10-CM
                “Official Guidelines”
•   As with ICD-9-CM, ICD–10–CM is supplemented by a set of
    “Official Guidelines” that are designated as part of the ICD-
    10-CM code set by the HIPPA “medical data code set”
    regulations (45 CFR 162.1002(C)(2))

•   The Official Guidelines provide detailed guidance on the
    use of the ICD-10-CM code set

•   The 2012 ICD-10-CM Official Guidelines are available from
    http://www.cdc.gov/nchs/icd/icd10cm.htm#10update


            Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 7
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ICD-10-CM Example




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What’s ICD-10-PCS?
• Procedure Coding System – Used to report surgical
  procedures performed

• Direct replacement for ICD-9-CM Volume 3

• Only used in a hospital inpatient setting (and only
  for reporting facility services)

• Like ICD-9-CM Volume 3, ICD-10-PCS was
  developed and is maintained by CMS


         Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 9
         February 23, 2012
The ICD-10-PCS
                “Official Guidelines”
•   CMS has released a set of “Official Guidelines” for ICD-10-PCS

•   Like the ICD-10-CM Official Guidelines, the ICD-10-PCS Official
    Guidelines are designated as part of the ICD-10-PCS code set by
    the HIPPA “medical data code set” regulations (45 CFR
    162.1002(C)(3))

•   The 2012 ICD-10-PCS Official Guidelines are available from
    https://www.cms.gov/ICD10/11b15_2012_ICD10PCS.asp#TopOf
    Page




            Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 10
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When is it official?
   Per the Department of Health and Human Services, the
   compliance date for implementation of ICD-10-CM and
             ICD-10-PCS is October 1, 2013.
      January 1,            December              January 1,            December               January 1,         October 1,
        2010                 31, 2010               2011                 31, 2011                2012               2013

• Payers and         • Internal testing of • Payers and         • External testing      • All electronic    • Claims for
  providers should     Version 5010          providers should     of Version 5010         claims must use     services
  begin internal       must be               begin external       for electronic          Version 5010        provided on or
  testing of Version   complete to           testing of Version   claims must be                              after this date
                                                                                        • Version 4010
  5010 standards       achieve Level I       5010 for             complete to             claims are no       must use ICD-
  for electronic       Version 5010          electronic claims    achieve Level II                            10 codes for
                                                                                          longer accepted
  claims               compliance                                 Version 5010                                medical
                                           • CMS begins
                                                                  compliance                                  diagnosis and
                     • Providers should      accepting
                                                                                                              inpatient
                       form ICD-10           Version 5010
                                                                                                              procedures
                       sponsorship           claims
                       team                                                                                 • CPT codes will
                                           • Version 4010
                                                                                                              continue to be
                                             claims continue
                                                                                                              used for
                                             to be accepted
                                                                                                              outpatient
                                                                                                              services


                        Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012                     Page 11
                        February 23, 2012
ICD-10 Code Comparison Examples




   Tobacco Abuse                       Diabetes Mellitus                          Fracture of Radius
ICD-9-CM: 1 Codes               ICD-9-CM: 10 Code                             ICD-9-CM: 33 Codes
ICD-10-CM: 5 Codes              ICD-10-CM: 318 Codes                          ICD-10-CM: 1818 Codes




           Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012             Page 12
           February 23, 2012
ICD-10-CM Code Comparison
              Examples




    Mechanical                      Suture of Artery                                    Angioplasty
complication of other
                                 ICD-9-CM: 1 Code                                  ICD-9-CM: 1 Code
  vascular device,
  implant or graft               ICD-10-CM: 276 Codes                              ICD-10-CM: 854 Codes
ICD-9-CM: 1 Code
ICD-10-CM: 156 Codes



            Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012               Page 13
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The GEMs
• CMS has developed a bi-
  directional crosswalk, referred
  to as the General Equivalence
  Mappings (GEMS), between
  ICD-9-CM and ICD-10-CM/PCS

• There are GEMs for over 99
  percent of all ICD–10–CM
  codes and for 100 percent of
  the ICD–10–PCS codes

        Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 14
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Practical Mappings
GEM Examples – ICD-9 to ICD-10
         ICD-9-CM: 902.41 Injury to renal artery
                ICD-10-CM GEM: S35.403A
                Unspecified injury of unspecified
                renal artery, initial encounter

         ICD-9-CM: 50.24 Percutaneous ablation of
         liver lesion or tissue
                   ICD-10-PCS GEM: 0F503ZZ
                   Destruction of Liver, Percutaneous
                   Approach

   Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 15
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Impact of ICD-10 on
               DRG Assignment
• CMS did not address the impact of ICD-10 on DRG
  assignment in the ICD-10 Final Rule

• However, CMS and 3M have used the GEMs to
  convert the MS-DRG definitions from ICD-9-CM to
  ICD-10

• CMS and 3M found that the GEMs were 95% to >99%
  effective in converting the MS-DRGs to ICD-10



         Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 16
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ICD-10 Impact Overview




Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 17
February 23, 2012
Current State of ICD-10

                                                 Providers will not be able
                                                to report ICD-9-CM codes
    No Grace Period
                                                  for services on or after
                                                      October 1, 2013




Date of Discharge will be                        There will be no delays in
  used for hospital IP                          the implementation date of
        settings                                          ICD-10




  Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012        Page 18
  February 23, 2012
Who is impacted by ICD-10?
                     Everyone!!
• Front – Scheduling, Access Areas                                                                 •   Documentation Analysis
• Middle – Coding, CDI, Case
                                                            Health                                 •   ICD-10 Education
  Management
                                                         Information                               •   Process Improvement
• Back – Billing, Reimbursement                         Management                                 •   Monitoring




 Physician                     Revenue                                               Information                 Post Acute
  Office                       Process                                               Technology                   Services


                                                         ICD-10
                                                                                                   •   IT Systems
                                                                                                   •   Capability, Communication
                                                                                                   •   Functionality
• Staffing Effectiveness                                                                           •   Vendor Preparedness
• Assessment of Revenue
  Impact                                                                                           • Physician Documentation
• Process Improvement
                                           Operational
                                                                            Physician              • Physician Integration
• Decision Support Reporting                Planning
                                                                                                   • Physician Performance
  Impact



                       Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012                     Page 19
                       February 23, 2012
Pervasive Change




If you care for a patient, handle a medical record, and/or process a claim
   your workflow will be profoundly impacted by the migration to ICD-10


            Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 20
            February 23, 2012
Financial Review




Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 21
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7 Year Cost Analysis – ICD 10
Year                                                    2011        2012       2013       2014        2015      2016      2017
Training       Coders – Inpatient                         $0          $0        $32       $159         $21        $0        $0
               Coders – Outpatient                        $0          $0        $12        $96         $12        $0        $0
               Code Users                                 $0          $0         $4        $33          $4        $0        $0
               Physicians                                 $0          $0       $104       $835        $104        $0        $0
               Subtotal                                   $0          $0       $152     $1,123        $141        $0        $0

Productivity   Coders – Inpatient                         $0          $0          $0       $10          $0        $0        $0
Losses         Coders – Outpatient                        $0          $0          $0        $9          $0        $0        $0
               Physician Practices                        $0          $0          $0       $12          $0        $0        $0
               Improper and returned claims               $0          $0          $0        $0        $329      $165       $49
               Subtotal                                   $0          $0          $0       $31        $329      $165       $49

System         Providers                                 $23         $45        $75         $8          $0         $0       $0
Changes        Software vendors                          $17         $35        $58         $6          $0         $0       $0
               Payers                                    $30         $59        $99        $10          $0         $0       $0
               Government                                $77        $154       $256        $26          $0         $0       $0
               Subtotal                                 $147        $293       $488        $50          $0         $0       $0


TOTAL COST (IN MILLIONS)                             $147        $293        $640      $1,204      $470        $165      $49

                                                                       Source: Center for Medicare and Medicaid Services (2010)



                Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012                         Page 22
                February 23, 2012
Expected Total Project Cost




Minich-Pourshadi, Karen. “ICD-10 Puts Revenue at Risk.” HealthLeaders Media Intelligence (July 2011), p. 19.



              Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012                  Page 23
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Expected Denial Reasons




Minich-Pourshadi, Karen. “ICD-10 Puts Revenue at Risk.” HealthLeaders Media Intelligence (July 2011), p. 22.



              Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012                  Page 24
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Summary Financial Impact
Decrease in Cash Flow / Loss of Revenue
                                     • Industry experts from CMS and AHIMA estimate the following:
                                         – Denial rates will increase by 100% to 200%
                                         – Accounts receivable days will be extended by 20% to 40%
                                         – Healthcare organizations will be hindered with payment
                                           declines for more than 2 years after the implementation
                                           Date of October 1, 2013
                                         – Claims-error rates will increase from 6% to 10 % (The
                                           average current rate is close to 3%)

• According to the American Society of Clinical Oncology, Estimated Organizational Cost by
  Bed Size
                          Bed Size                        Cost
                                     400 +                       $1.5 Million – $5 Million
                               100 – 400                         $500,000 – $1.5 Million
                                     < 100                        $100,000 – $250,000


                 Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012        Page 25
                 February 23, 2012
Pro Forma ICD-10
                        Implementation Budget
          Cost Area                      2011           2012             2013             2014             2015         2016
Total Training                       $            - $       40,500 $       468,000 $            27,000 $          - $       535,500

IS Staff Augmentation                $      115,000 $    1,240,000 $       840,000 $           265,000 $     50,000 $   2,610,000

HIM Coding Staff Augmentation        $            - $       35,000 $       180,000 $           165,000 $     65,000 $       545,000

Revenue Cycle Staff Augmentation $                - $              - $     135,000 $           220,000 $    220,000 $       575,000

IS Software Upgrades                 $       75,000 $      430,000 $                - $              - $          - $       505,000

Technology Upgrades                  $       10,000 $       10,000 $                - $              - $          - $        20,000

New Software                         $            - $    1,700,000 $       380,000 $           280,000 $    280,000 $   2,640,000

Reports and Forms                    $            - $      150,000 $       115,000 $                 - $          - $       265,000

Interface and Other Testing          $            - $      260,000 $       260,000 $                 - $          - $       520,000

                         TOTALS: $          200,000 $    3,865,500 $     2,378,000 $           957,000 $    815,000 $   8,215,500




                        Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012                      Page 26
                        February 23, 2012
Compliance Risk




Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 27
February 23, 2012
Current Compliance Environment
• Recently created regulatory agencies charged with improving efficiencies
  within the healthcare delivery system and reducing the incidence of
  improper payments include:
   – Zone Program Integrity Contracts (ZPIC)
   – Medicare Drug Integrity Contractor (MEDIC)
   – Medicaid Integrity Contractors (MIC)
   – Medicaid Recovery Audit Contractor Program
   – Medicare Recovery Audit Contractor Program (RAC)
   – Health Care Fraud Prevention and Enforcement Team Task Force (HEAT)
   – Fraud and abuse provisions of Patient Protection and Affordable Care Act of
     2010 (ACA) and related administrative roles


             Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 28
             February 23, 2012
Current Compliance Environment
• Recently enacted legislation
  includes:
   – Fraud and Abuse Provisions of ACA:
     Implications for Providers

   – Expanded False Claims Act (FCA);
     Implications for Providers

   – Amended Federal Sentencing
     Guidelines; Implications for Providers

   – HIPAA Privacy Standards



          Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 29
          February 23, 2012
ICD-10 Impact on Compliance Risk
•   A huge potential for double billing exists if two systems (ICD-9 and ICD-10)
    remain in use during the transition period:
     – This scenario could potentially create unintentional billing compliance
       risks.
     – The shortage of experienced coding professionals also poses a risk
       since medical coders nearing retirement age may elect to retire rather
       than learn a new system.
•   Additionally, the General Equivalency Mappings (GEMS) do not provide a
    definitive map from ICD-9 to ICD-10 with only 5% mapping accurately 1:1
    with ICD-10 codes:
     – Because ICD-9 codes could map into multiple ICD-10 codes, this risk
       rises even more.
     – It is important to note that ICD-10 conversions include manual review
       and monitoring due to the significant differences in language and
       structure between ICD-9 and ICD-10


               Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 30
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Risk Mitigation




Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 31
February 23, 2012
Risk Mitigation Strategies
                                          Data Integrity –
                                        prepare for delayed
                                         accepted batches                          IT Preparedness –
 Budget for potential                                                               prepare for payor
  cash flow impact                                                                   /vendor delays



                                           Key Areas of
Rightsize staff to                        Compliance Risk
                                                                                     Adjust AR Reserves
handle increased                                                                         as Needed
    volume



                      Denial Tracking Tool                        HIM Preparedness




            Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012                Page 32
            February 23, 2012
Thrive in the Transition
                                  The realization of the opportunities, and the avoidance of the
                                  risks associated with the migration to ICD-10 will
        Impact                    fundamentally depend on the individuals within your
       Awareness
       Definition                 organization. Specifically, their ability to thrive within this
                                  changing environment.

  Change
                                  To support this, create a holistic approach that:
 Readiness
Assessment                        •    Illustrates the impact of the ICD-10 migration across the
                                       organization;

      Collaborative               •    Diagnostically assesses the readiness of individuals to
      Sponsorship                      accept and thrive in a changing environment;
         Design
                                  •    Design a sponsorship model that leverages the nature of
                                       the healthcare industry and intuitively distributes
  Training                             responsibility; and
 Blueprint
Construction
                                  •    Developing a blueprint that pulls together all the training
                                       effort required across the organization for success.


         Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012         Page 33
         February 23, 2012
Risk Mitigation: “The Must Do’s”
Create an ICD-10 impact awareness throughout the organization


    Ensure your foundational IS structure is actively preparing for the transition


       Define your change approach to ensure you have defined the proper structure and
       sponsorship

       Develop projections of operational needs, including staffing and internal educational
       training


    Identify specific documentation gaps to determine focused educational needs


Calculate potential impact on financial results



             Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012    Page 34
             February 23, 2012
Risk Mitigation Strategies
Review existing software, including interfaces, to ensure its ability to successfully
transition to ICD-10

Train clinical and administrative staff on new code sets, technological changes as
well as fraud, waste, and abuse regulations and reporting

Review Third Party agreements to ensure any vendors involved in billing
processes will be compliant with ICD-10 requirements

Ensure clinical documentation procedures reflect the increased level of detail
required by ICD-10

Contract with outside entities to audit six (6) to twelve (12) months of claims
submitted by an organization to identify any activity that might be considered
fraudulent

Take immediate corrective action where necessary


          Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 35
          February 23, 2012
Focused Specifics: Documentation
1. Focus on good documentation, which
   directly impact accurate billing and
   payment timing
2. Be aware of new ICD-10
   documentation guidelines in order to
   evaluate provider documentation for
   appropriateness, thoroughness, and
   completeness
3. Take great care to document
   procedures, labs, and diagnostics
   performed in order to capture the
   essence of the total care provided
   during hospital admissions

            Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 36
            February 23, 2012
Focused Specifics: Collaboration
4. Collaboration, transparency, and
   communication between payers
   and providers
5. Train and problem solve through
   the use of task forces
6. Encourage CMS to continue
   perfecting payment groupers and
   mappings
7. Collaborate with other healthcare
   stakeholders to create an industry
   test bed


            Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 37
            February 23, 2012
Establish dialogue and candid discussions
 with your primary third party payers now
 • Learn how each one plans to prepare for
   ICD-10 changes, ask if they are
   implementing new rules for claims
   submission or re-submission
 • Share your plans for implementing these
   changes with them

 • Identify shared goals and objectives to
   ensure a combined approach, minimizing
   disruption to either’s coding processes
   (win-win)
 • Work all denials and rejects aggressively
   to eliminate their occurrence and ensure
   more first time third party payer payments



             Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 38
             February 23, 2012
Key Resources
• ICD-10 Proposed and Final Rules
  – http://edocket.access.gpo.gov/2008/pdf/E8-19298.pdf
  – http://edocket.access.gpo.gov/2009/pdf/E9-743.pdf

• CMS Website on ICD-10
  – https://www.cms.gov/ICD10/

• CDC Website on Classification of Diseases
  – http://www.cdc.gov/nchs/icd.htm

• CMS ICD-10-CM Quick Reference Guide
  – https://www.cms.gov/ICD10/11b14_2012_ICD10CM_and_GEMs.a
    sp#TopOfPage

          Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 39
          February 23, 2012
Questions?




Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 40
February 23, 2012
Contact Information
 Thank you for allowing us to present this information to
 you. We appreciate the opportunity to work with you and
                   your organization.

       Denise Hall, RN, BSN                                        Neil W. Kunkel
             Principal                                    SVP, General Counsel & Secretary
Pershing Yoakley & Associates, P.C.                              Capella Healthcare
           678-441-0645                                             615-764-3015
        dhall@pyapc.com                                    Neil.Kunkel@capellahealth.com
         www.pyapc.com                                         www.capellahealth.com




            Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012   Page 41
            February 23, 2012

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ICD-10 Transition: What Health Lawyers Need to Know

  • 1. ICD-10 Transition: What Health Lawyers Need to Know American Bar Association Emerging Issues in Healthcare Law Conference 2012 February 23, 2012 Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 0 February 23, 2012
  • 2. Learning Objectives • Increase your overall awareness about ICD-10 and its pervasive impact on your client base • Highlight the potential financial and regulatory impacts • Explore how to prepare your clients for the change that ICD-10 will enable • Discuss Risk Mitigation opportunities for your clients as you prepare for the migration to ICD-10 Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 1 February 23, 2012
  • 3. What is ICD-10? Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 2 February 23, 2012
  • 4. What is ICD-10? • ICD-10 is a medical coding system • Like all medical coding systems, it provides a way to condense textual clinical information into “codes” that can be used for billing and other data-based applications Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 3 February 23, 2012
  • 5. What’s ICD-10-CM? • Diagnosis Coding System – Used to report the patient’s condition (i.e., what’s wrong with the patient) • Direct replacement for ICD-9-CM Volumes 1 & 2 • Will be used in all settings – hospital inpatient, hospital outpatient, physician office, etc. • Like ICD-9-CM, developed and maintained by the World Health Organization and the National Center for Health Statistics within the Centers for Disease Control Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 4 February 23, 2012
  • 6. ICD-10 Is Really Two Different Code Sets • The code sets: – ICD-10-CM » International Classification of Diseases, 10th Revision, Clinical Modification – ICD-10-PCS » International Classification of Diseases, 10th Revision, Procedure Coding System • There is no relationship between the two code sets – they have completely different structures and uses Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 5 February 23, 2012
  • 7. How Big Could It Be? ICD-9-CM ICD-10-CM & ICD-10-PCS Diagnosis: 14,025 Diagnosis: 68,069 Procedures: 3,824 Procedures: 72,589 820.02, Fracture of midcervical section of S72031A, Displaced midcervical fracture of right femur, femur, closed initial encounter for closed fracture S72031G: Displaced midcervical fracture of right femur, subsequent encounter for closed fracture with delayed healing S72032A: Displaced midcervical fracture of left femur, initial encounter for closed fracture S72032G: Displaced midcervical fracture of left femur; subsequent encounter for closed fracture with delayed healing Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 6 February 23, 2012
  • 8. The ICD-10-CM “Official Guidelines” • As with ICD-9-CM, ICD–10–CM is supplemented by a set of “Official Guidelines” that are designated as part of the ICD- 10-CM code set by the HIPPA “medical data code set” regulations (45 CFR 162.1002(C)(2)) • The Official Guidelines provide detailed guidance on the use of the ICD-10-CM code set • The 2012 ICD-10-CM Official Guidelines are available from http://www.cdc.gov/nchs/icd/icd10cm.htm#10update Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 7 February 23, 2012
  • 9. ICD-10-CM Example Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 8 February 23, 2012
  • 10. What’s ICD-10-PCS? • Procedure Coding System – Used to report surgical procedures performed • Direct replacement for ICD-9-CM Volume 3 • Only used in a hospital inpatient setting (and only for reporting facility services) • Like ICD-9-CM Volume 3, ICD-10-PCS was developed and is maintained by CMS Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 9 February 23, 2012
  • 11. The ICD-10-PCS “Official Guidelines” • CMS has released a set of “Official Guidelines” for ICD-10-PCS • Like the ICD-10-CM Official Guidelines, the ICD-10-PCS Official Guidelines are designated as part of the ICD-10-PCS code set by the HIPPA “medical data code set” regulations (45 CFR 162.1002(C)(3)) • The 2012 ICD-10-PCS Official Guidelines are available from https://www.cms.gov/ICD10/11b15_2012_ICD10PCS.asp#TopOf Page Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 10 February 23, 2012
  • 12. When is it official? Per the Department of Health and Human Services, the compliance date for implementation of ICD-10-CM and ICD-10-PCS is October 1, 2013. January 1, December January 1, December January 1, October 1, 2010 31, 2010 2011 31, 2011 2012 2013 • Payers and • Internal testing of • Payers and • External testing • All electronic • Claims for providers should Version 5010 providers should of Version 5010 claims must use services begin internal must be begin external for electronic Version 5010 provided on or testing of Version complete to testing of Version claims must be after this date • Version 4010 5010 standards achieve Level I 5010 for complete to claims are no must use ICD- for electronic Version 5010 electronic claims achieve Level II 10 codes for longer accepted claims compliance Version 5010 medical • CMS begins compliance diagnosis and • Providers should accepting inpatient form ICD-10 Version 5010 procedures sponsorship claims team • CPT codes will • Version 4010 continue to be claims continue used for to be accepted outpatient services Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 11 February 23, 2012
  • 13. ICD-10 Code Comparison Examples Tobacco Abuse Diabetes Mellitus Fracture of Radius ICD-9-CM: 1 Codes ICD-9-CM: 10 Code ICD-9-CM: 33 Codes ICD-10-CM: 5 Codes ICD-10-CM: 318 Codes ICD-10-CM: 1818 Codes Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 12 February 23, 2012
  • 14. ICD-10-CM Code Comparison Examples Mechanical Suture of Artery Angioplasty complication of other ICD-9-CM: 1 Code ICD-9-CM: 1 Code vascular device, implant or graft ICD-10-CM: 276 Codes ICD-10-CM: 854 Codes ICD-9-CM: 1 Code ICD-10-CM: 156 Codes Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 13 February 23, 2012
  • 15. The GEMs • CMS has developed a bi- directional crosswalk, referred to as the General Equivalence Mappings (GEMS), between ICD-9-CM and ICD-10-CM/PCS • There are GEMs for over 99 percent of all ICD–10–CM codes and for 100 percent of the ICD–10–PCS codes Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 14 February 23, 2012
  • 16. Practical Mappings GEM Examples – ICD-9 to ICD-10 ICD-9-CM: 902.41 Injury to renal artery ICD-10-CM GEM: S35.403A Unspecified injury of unspecified renal artery, initial encounter ICD-9-CM: 50.24 Percutaneous ablation of liver lesion or tissue ICD-10-PCS GEM: 0F503ZZ Destruction of Liver, Percutaneous Approach Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 15 February 23, 2012
  • 17. Impact of ICD-10 on DRG Assignment • CMS did not address the impact of ICD-10 on DRG assignment in the ICD-10 Final Rule • However, CMS and 3M have used the GEMs to convert the MS-DRG definitions from ICD-9-CM to ICD-10 • CMS and 3M found that the GEMs were 95% to >99% effective in converting the MS-DRGs to ICD-10 Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 16 February 23, 2012
  • 18. ICD-10 Impact Overview Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 17 February 23, 2012
  • 19. Current State of ICD-10 Providers will not be able to report ICD-9-CM codes No Grace Period for services on or after October 1, 2013 Date of Discharge will be There will be no delays in used for hospital IP the implementation date of settings ICD-10 Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 18 February 23, 2012
  • 20. Who is impacted by ICD-10? Everyone!! • Front – Scheduling, Access Areas • Documentation Analysis • Middle – Coding, CDI, Case Health • ICD-10 Education Management Information • Process Improvement • Back – Billing, Reimbursement Management • Monitoring Physician Revenue Information Post Acute Office Process Technology Services ICD-10 • IT Systems • Capability, Communication • Functionality • Staffing Effectiveness • Vendor Preparedness • Assessment of Revenue Impact • Physician Documentation • Process Improvement Operational Physician • Physician Integration • Decision Support Reporting Planning • Physician Performance Impact Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 19 February 23, 2012
  • 21. Pervasive Change If you care for a patient, handle a medical record, and/or process a claim your workflow will be profoundly impacted by the migration to ICD-10 Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 20 February 23, 2012
  • 22. Financial Review Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 21 February 23, 2012
  • 23. 7 Year Cost Analysis – ICD 10 Year 2011 2012 2013 2014 2015 2016 2017 Training Coders – Inpatient $0 $0 $32 $159 $21 $0 $0 Coders – Outpatient $0 $0 $12 $96 $12 $0 $0 Code Users $0 $0 $4 $33 $4 $0 $0 Physicians $0 $0 $104 $835 $104 $0 $0 Subtotal $0 $0 $152 $1,123 $141 $0 $0 Productivity Coders – Inpatient $0 $0 $0 $10 $0 $0 $0 Losses Coders – Outpatient $0 $0 $0 $9 $0 $0 $0 Physician Practices $0 $0 $0 $12 $0 $0 $0 Improper and returned claims $0 $0 $0 $0 $329 $165 $49 Subtotal $0 $0 $0 $31 $329 $165 $49 System Providers $23 $45 $75 $8 $0 $0 $0 Changes Software vendors $17 $35 $58 $6 $0 $0 $0 Payers $30 $59 $99 $10 $0 $0 $0 Government $77 $154 $256 $26 $0 $0 $0 Subtotal $147 $293 $488 $50 $0 $0 $0 TOTAL COST (IN MILLIONS) $147 $293 $640 $1,204 $470 $165 $49 Source: Center for Medicare and Medicaid Services (2010) Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 22 February 23, 2012
  • 24. Expected Total Project Cost Minich-Pourshadi, Karen. “ICD-10 Puts Revenue at Risk.” HealthLeaders Media Intelligence (July 2011), p. 19. Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 23 February 23, 2012
  • 25. Expected Denial Reasons Minich-Pourshadi, Karen. “ICD-10 Puts Revenue at Risk.” HealthLeaders Media Intelligence (July 2011), p. 22. Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 24 February 23, 2012
  • 26. Summary Financial Impact Decrease in Cash Flow / Loss of Revenue • Industry experts from CMS and AHIMA estimate the following: – Denial rates will increase by 100% to 200% – Accounts receivable days will be extended by 20% to 40% – Healthcare organizations will be hindered with payment declines for more than 2 years after the implementation Date of October 1, 2013 – Claims-error rates will increase from 6% to 10 % (The average current rate is close to 3%) • According to the American Society of Clinical Oncology, Estimated Organizational Cost by Bed Size Bed Size Cost 400 + $1.5 Million – $5 Million 100 – 400 $500,000 – $1.5 Million < 100 $100,000 – $250,000 Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 25 February 23, 2012
  • 27. Pro Forma ICD-10 Implementation Budget Cost Area 2011 2012 2013 2014 2015 2016 Total Training $ - $ 40,500 $ 468,000 $ 27,000 $ - $ 535,500 IS Staff Augmentation $ 115,000 $ 1,240,000 $ 840,000 $ 265,000 $ 50,000 $ 2,610,000 HIM Coding Staff Augmentation $ - $ 35,000 $ 180,000 $ 165,000 $ 65,000 $ 545,000 Revenue Cycle Staff Augmentation $ - $ - $ 135,000 $ 220,000 $ 220,000 $ 575,000 IS Software Upgrades $ 75,000 $ 430,000 $ - $ - $ - $ 505,000 Technology Upgrades $ 10,000 $ 10,000 $ - $ - $ - $ 20,000 New Software $ - $ 1,700,000 $ 380,000 $ 280,000 $ 280,000 $ 2,640,000 Reports and Forms $ - $ 150,000 $ 115,000 $ - $ - $ 265,000 Interface and Other Testing $ - $ 260,000 $ 260,000 $ - $ - $ 520,000 TOTALS: $ 200,000 $ 3,865,500 $ 2,378,000 $ 957,000 $ 815,000 $ 8,215,500 Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 26 February 23, 2012
  • 28. Compliance Risk Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 27 February 23, 2012
  • 29. Current Compliance Environment • Recently created regulatory agencies charged with improving efficiencies within the healthcare delivery system and reducing the incidence of improper payments include: – Zone Program Integrity Contracts (ZPIC) – Medicare Drug Integrity Contractor (MEDIC) – Medicaid Integrity Contractors (MIC) – Medicaid Recovery Audit Contractor Program – Medicare Recovery Audit Contractor Program (RAC) – Health Care Fraud Prevention and Enforcement Team Task Force (HEAT) – Fraud and abuse provisions of Patient Protection and Affordable Care Act of 2010 (ACA) and related administrative roles Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 28 February 23, 2012
  • 30. Current Compliance Environment • Recently enacted legislation includes: – Fraud and Abuse Provisions of ACA: Implications for Providers – Expanded False Claims Act (FCA); Implications for Providers – Amended Federal Sentencing Guidelines; Implications for Providers – HIPAA Privacy Standards Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 29 February 23, 2012
  • 31. ICD-10 Impact on Compliance Risk • A huge potential for double billing exists if two systems (ICD-9 and ICD-10) remain in use during the transition period: – This scenario could potentially create unintentional billing compliance risks. – The shortage of experienced coding professionals also poses a risk since medical coders nearing retirement age may elect to retire rather than learn a new system. • Additionally, the General Equivalency Mappings (GEMS) do not provide a definitive map from ICD-9 to ICD-10 with only 5% mapping accurately 1:1 with ICD-10 codes: – Because ICD-9 codes could map into multiple ICD-10 codes, this risk rises even more. – It is important to note that ICD-10 conversions include manual review and monitoring due to the significant differences in language and structure between ICD-9 and ICD-10 Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 30 February 23, 2012
  • 32. Risk Mitigation Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 31 February 23, 2012
  • 33. Risk Mitigation Strategies Data Integrity – prepare for delayed accepted batches IT Preparedness – Budget for potential prepare for payor cash flow impact /vendor delays Key Areas of Rightsize staff to Compliance Risk Adjust AR Reserves handle increased as Needed volume Denial Tracking Tool HIM Preparedness Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 32 February 23, 2012
  • 34. Thrive in the Transition The realization of the opportunities, and the avoidance of the risks associated with the migration to ICD-10 will Impact fundamentally depend on the individuals within your Awareness Definition organization. Specifically, their ability to thrive within this changing environment. Change To support this, create a holistic approach that: Readiness Assessment • Illustrates the impact of the ICD-10 migration across the organization; Collaborative • Diagnostically assesses the readiness of individuals to Sponsorship accept and thrive in a changing environment; Design • Design a sponsorship model that leverages the nature of the healthcare industry and intuitively distributes Training responsibility; and Blueprint Construction • Developing a blueprint that pulls together all the training effort required across the organization for success. Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 33 February 23, 2012
  • 35. Risk Mitigation: “The Must Do’s” Create an ICD-10 impact awareness throughout the organization Ensure your foundational IS structure is actively preparing for the transition Define your change approach to ensure you have defined the proper structure and sponsorship Develop projections of operational needs, including staffing and internal educational training Identify specific documentation gaps to determine focused educational needs Calculate potential impact on financial results Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 34 February 23, 2012
  • 36. Risk Mitigation Strategies Review existing software, including interfaces, to ensure its ability to successfully transition to ICD-10 Train clinical and administrative staff on new code sets, technological changes as well as fraud, waste, and abuse regulations and reporting Review Third Party agreements to ensure any vendors involved in billing processes will be compliant with ICD-10 requirements Ensure clinical documentation procedures reflect the increased level of detail required by ICD-10 Contract with outside entities to audit six (6) to twelve (12) months of claims submitted by an organization to identify any activity that might be considered fraudulent Take immediate corrective action where necessary Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 35 February 23, 2012
  • 37. Focused Specifics: Documentation 1. Focus on good documentation, which directly impact accurate billing and payment timing 2. Be aware of new ICD-10 documentation guidelines in order to evaluate provider documentation for appropriateness, thoroughness, and completeness 3. Take great care to document procedures, labs, and diagnostics performed in order to capture the essence of the total care provided during hospital admissions Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 36 February 23, 2012
  • 38. Focused Specifics: Collaboration 4. Collaboration, transparency, and communication between payers and providers 5. Train and problem solve through the use of task forces 6. Encourage CMS to continue perfecting payment groupers and mappings 7. Collaborate with other healthcare stakeholders to create an industry test bed Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 37 February 23, 2012
  • 39. Establish dialogue and candid discussions with your primary third party payers now • Learn how each one plans to prepare for ICD-10 changes, ask if they are implementing new rules for claims submission or re-submission • Share your plans for implementing these changes with them • Identify shared goals and objectives to ensure a combined approach, minimizing disruption to either’s coding processes (win-win) • Work all denials and rejects aggressively to eliminate their occurrence and ensure more first time third party payer payments Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 38 February 23, 2012
  • 40. Key Resources • ICD-10 Proposed and Final Rules – http://edocket.access.gpo.gov/2008/pdf/E8-19298.pdf – http://edocket.access.gpo.gov/2009/pdf/E9-743.pdf • CMS Website on ICD-10 – https://www.cms.gov/ICD10/ • CDC Website on Classification of Diseases – http://www.cdc.gov/nchs/icd.htm • CMS ICD-10-CM Quick Reference Guide – https://www.cms.gov/ICD10/11b14_2012_ICD10CM_and_GEMs.a sp#TopOfPage Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 39 February 23, 2012
  • 41. Questions? Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 40 February 23, 2012
  • 42. Contact Information Thank you for allowing us to present this information to you. We appreciate the opportunity to work with you and your organization. Denise Hall, RN, BSN Neil W. Kunkel Principal SVP, General Counsel & Secretary Pershing Yoakley & Associates, P.C. Capella Healthcare 678-441-0645 615-764-3015 dhall@pyapc.com Neil.Kunkel@capellahealth.com www.pyapc.com www.capellahealth.com Prepared for ABA – Emerging Issues in Healthcare Law Conference 2012 Page 41 February 23, 2012