2. What Is Project Benchmarking And Why Should A Project Manger Care? Benchmarking is a euphemism for legally ripping off someone else’s ideas….. ( www.leadingexcellence.com )
3. Benchmarking Defined Benchmarking is the systematic process of measuring one’s performance against recognized leaders for the purpose of determining best practices that lead to superior performance when adapted and utilized.
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5. Company Continuous Improvement Program Benchmarking - An Iterative Process Research Knowledge Base & Training Benchmarking & Metrics
6. Benchmarking as Part of the Continuous Improvement Cycle Implement Best Practices Measure Results Identify Opportunities to Improve Select Implementation Tools Conduct Training Compare to Competition/ Company Trends
7. Benchmarking Roadmap Determine What to Benchmark (Critical Success Factors) Define the Metrics Develop Data Collection Methodology Collect Data Identify Performance & Practice Use Gaps Identify Reasons for Deficiencies (Root Cause for Gaps) Develop Action Plan (Select Practices to Narrow Gaps) Integrate Best Practices into Project Delivery Processes Institutionalize as Part of Continuous Improvement Program
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9. Metric A quantifiable, simple, and understandable measure that can be used to compare and improve performance.
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13. Improve Efficiency Of A Business Unit Improve Performance Of A Single Project Or A Group Of Projects Improve Efficiency Of Overall Project System Improve Selected Performance Metrics (e.g. Productivity) Benchmarking Levels of Use