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Bridging the Gap between Your Database and Your Fundraising by Pam Dechert, CFRE, ePMT eTapestry [email_address]
When you hear “fundraising database” – what do you think of?
When you hear “fundraising database” – what do you think of? … how do you feel?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What Smart Faith Based Nonprofits know about raising money during challenging times – Why a good database is more important now more than ever before
New Breed of Prospect/Donor/Member ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Basics…
Why a good database is more important now more than ever before – Donor Relations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Annual Giving ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Major Giving ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Appeals E-News Renewal Upgrade Holistic Planning JAN. FEB. MAR. APR. MAY JUNE JULY AUG. SEPT. OCT. NOV. DEC. 2 2 2 0 1 1 2 3 3 1 0 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
Why an integrated database system is more important now more than ever  An Integrated Strategy In Person Meetings Phone Events Blogs Text Messaging Social Networking Sites Your Web Site E-Mail Print Other Tools
The Basics Age? Internet use? Gift size? Interests? Communication preference? Children? Volunteer interests?
2. ID Your Key Needs ,[object Object],[object Object],[object Object],The Basics… Prospect Research Executive Reports Planned Gift Calculators eReceipting Moves Management or RaisingMoreMoney Advanced Security Data Hygiene Tools eCommerce Outlook Integration WishList Grant Explorer Websites Advanced Email Matching Gifts
The Basics… 3. Know your Resources Time Staff Expertise Money Technology
The Basics… 4. Something usable by Key Stakeholders Admin staff Board members Executive staff Volunteers Researchers
Traditional versus New… Traditional (Client Server ) New (ASP) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Use your database to help expand relationships… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contact Management… Every phone call Every email Every conversation Every event Record it in your database!
Constituent interactions "I open up my database and look at the journal entries to see the last time we talked. If I don’t know them very well, I can see who introduced them to the organization. It’s really  powerful." Connie Sherman, Connie Sherman, Executive Director,  St. Mary's Child Center
Outlook  Integration
Complete info on one page
Complete info on one page
Future Contacts/Calendaring
Future Contacts/Calendaring
Relationship Tracking… Six Degrees of
Track Relationships
Relationships
Track Relationships
Pure Fundraising Tools: Recurring Gifts, Pledges, Segmented Gifts, Auto Processing
Communications… Mail & Email
Communications…
 
Communications & Tracking All in One Place
Envelopes Templates
Newsletter Templates
Events & Invitation Templates
E-Newsletters
Thank You Letters
Special Event Invitations
Grant Research
Grant Research
Grant Research
Matching Gifts
Matching Gifts
Matching Gifts
Planned Gift Calculators
Planned Gift Calculators
Planned Gift Calculators
Prospect Research
Prospect Research John Marshall John Marshall John Marshall
Prospect Research John Marshall John Marshall John Marshall John Marshall
“ More than one in three donors to an online fundraising website say they would not have given at all without an online option.” Source: Justgiving, 2005
Integrated Online Tools/Relationship Building
 
Phone-A-Thon improved because … Easier and faster to record pledge / gift information Last year we have a lot of duplicate sheets printed somehow Cheaper & “greener” in the future without having to print 13,000 sheets of paper. Our $31,000 increase in phone-a-thon completely paid for our database system within the first two weeks of it going live! St. Thomas Aquinas Newman Center – Phone – A- Thon
 
 
 
 
 
 
 
 
 
 
“ More than one in three donors to an online fundraising website say they would not have given at all without an online option.” Source: Justgiving, 2005 Online Giving
“ More than one in three donors to an online fundraising website say they would not have given at all without an online option.” Source: Justgiving, 2005 Online Giving
An Overall Strategy Sign Up For  Newsletter Multiple Ways  To Support & Get Involved Donate Now
Online Ministry Sign Ups, Adult Faith Formation, Prayer Request, What else?
 
 
 
Integrated Relationship Building – Personal Fundraising & Cart – Building Relationships, Loyalty …
Website Integrat ion
Other Integrated Tools… Grant Research Matching Gift Resources Planned Gift Calculators Prospect Research Online Giving Website Integration
 
Analysis… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How are gifts designated?
How are gifts designated?
Top donor report Who are your top donors?
For Impact Report Who are your top prospects?
Who are your top prospects?
How many new, increasing, decreasing, lapsed…?
How many new, increasing, decreasing, lapsed…?
Benchmarking And Donor Loyalty “ Up and Coming” Analysis Tools
Benchmarking - What is it? ,[object Object],[object Object],[object Object]
We are losing current donors, not focusing enough of our development time on lapsed donors, and spending more money to acquire donors ,[object Object]
Donor Loyalty ,[object Object],[object Object]
Donor Loyalty
Conclusion: Selecting your database – ( know your needs and your donors )
Conclusion: Selecting your database – ( know your needs and your donors ) Traditional versus New technologies
Conclusion: Selecting your database – ( know your needs and your donors ) Traditional versus New technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you! For a Copy of Slides . . .  [email_address]

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Bridging The Gap Between Your Database And Your Fundraising