Lessons I Learned the Hard Way: 21 Tips for Moving Your Business Forward Learn more at http://www.pamhendrickson.com

1. Lessons I Learned
the Hard Way:
21 Tips for Moving
Your Business Forward
By Pam Hendrickson
© 2011 Content Solutions Group, Inc. All rights reserved.

2. Indecision becomes
decision with time.
Don’t delay!
© 2011 Content Solutions Group, Inc. All rights reserved.

3. When you sell a product or service
to a customer, you become a
guest in his or her home.
© 2011 Content Solutions Group, Inc. All rights reserved.

4. Compromise on strategy,
but never on principle.
© 2011 Content Solutions Group, Inc. All rights reserved.

5. Information by
itself is a burden.
You must structure,
simplify and
humanize your
content so people
can use it to
produce results.
© 2011 Content Solutions Group, Inc. All rights reserved.

6. Stop
yelling at
your cat.
FOCUS on
the things
you can
control.
© 2011 Content Solutions Group, Inc. All rights reserved.

7. espons ibility to
It’s your r t know.
what y ou don’
know
© 2011 Content Solutions Group, Inc. All rights reserved.

8. Spend more
time planning
and less in the
execution!
© 2011 Content Solutions Group, Inc. All rights reserved.

9. Structure is everything! Like a
piece of music, your presentation
will fall apart without it.
© 2011 Content Solutions Group, Inc. All rights reserved.

10. It’s your job to set
your customers up
to succeed.
© 2011 Content Solutions Group, Inc. All rights reserved.

11. e
tiv esen ts
cr ea pr
ry rr e e.
e
Ev eav o in tim !)
d t
ho s ove r it
en aps
sn ’t ob ses
a on
d
(So
© 2011 Content Solutions Group, Inc. All rights reserved.

12. Your first product likely won’t be your
favorite product, so you might as well
get it done and get it to market.
© 2011 Content Solutions Group, Inc. All rights reserved.

13. Be careful
about investing
too heavily in
R&D efforts until
you have hard
evidence your
product or
service will sell.
© 2011 Content Solutions Group, Inc. All rights reserved.

14. You have to balance
business, family,
health. If you ignore
any one of them too
long, you will pay a
high price at the
expense of the others.
© 2011 Content Solutions Group, Inc. All rights reserved.

15. be e
st th
u
u m ed in
Yo lv
invo s. You cts
il
ta o pr oje
de t d
a n’ fu lly
c ss
ce it.
s uc ut
w it ho
© 2011 Content Solutions Group, Inc. All rights reserved.

16. When our
sense of humor
is gone is often
when we need
it the most.
When we lose
our humor,
weÊve lost.
Levity lightens
the load.
© 2011 Content Solutions Group, Inc. All rights reserved.

17. 3 Steps to Dealing with Problems:
1. What do we do about it? What immediate
actions do we need to take to solve it (or
minimize damage)?
2. How did it happen?
3. How do we prevent it forever?
© 2011 Content Solutions Group, Inc. All rights reserved.

18. Why is there never time to do it right,
but always time to do it over?
© 2011 Content Solutions Group, Inc. All rights reserved.

19. Swallowing Toads: Don’t delay.
They only get bigger with time.
© 2011 Content Solutions Group, Inc. All rights reserved.

20. As teachers, it’s our job to
chip away at anything getting
in the way of progress…for
us and our customers.
© 2011 Content Solutions Group, Inc. All rights reserved.

21. STOP putting time,
energy and focus
into anything that
doesn’t directly relate
to realizing your
vision, taking care of
your customers or
making money.
© 2011 Content Solutions Group, Inc. All rights reserved.

22. When you own your own business,
everything is a choice. Be grateful for
the ability to choose what you want to
do, create, share, and give!
© 2011 Content Solutions Group, Inc. All rights reserved.