Keeping IT in Control of Mac in the Enterprise
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Licensing and fear go hand-in-hand for IT pros. Managing individual licenses in a business is not optimal and can absorb valuable time and resources. Left in the hands of end users, administration and security are lost and opens the door for potential hackers or data breaches. This session will show you how to take control of Parallels software to the next level with centralized visibility and management of user licenses, restriction and lock down features as well as addressing FileVault requirements. Furthermore, find out how to benefit from a single console for managing Macs and learn how other businesses are utilizing Parallels to support their growing numbers of Macs.
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Keeping IT in Control of Mac in the Enterprise
- 1. Parallels Solutions for Business Keeping IT in Control of Mac in the Enterprise Jeff Steiner Sr. Director, Product Marketing Yury Averkiev Program Manager, Cross Platform
- 2. 2 Leaders in Application Accessibility and Mac Enablement • Began operations in 2000 • 1,000+ employees based in 17 countries worldwide • 200+ partnerships – Microsoft, Apple, Intel and Symantec • 100+ patents granted or pending Strong Foundation • Remote Application Server – Managed, secure access to your desktop, data and applications • Mobile Device Management – Manage apps, remote lock/wipe, and locate mobile devices Application Accessibility • #1-selling Mac desktop virtualization software* • Trusted by over 47,000 businesses • Integrated Mac management via Microsoft SCCM Mac Enablement *NPD Techworld Reports 8/1/06-12/31/12
- 3. 3 Parallels Customers http:// downlite .com/im ages/pro ds/Okla homaCh ristianU niversi. http:// Higher-Ed Government Healthcare Automotive Consumer Goods Telecomm http:// Retail Financial http://w ww.shop downlite .com/im ages/pro ds/Oklah omaChri stianUniv ersityLog o.gif Media/Ent. Technology Advertising http://
- 4. 4 Parallels Solutions for Business Parallels solutions make it simple for organizations to use and access the applications and files they need on any device or operating system. Parallels Remote Application Server The easiest and most cost-effective solution for IT departments to deliver corporate applications remotely to any device. Publish applications and deliver both VDI and RDSH to any device anywhere in the world. Parallels Desktop for Mac Business Edition Delivers Windows and Windows applications to employees with Macs, and enables IT admins to centrally deploy and control windows VM images on Macs. Parallels Mac Management for Microsoft SCCM Seamlessly extend your existing SCCM infrastructure to manage, secure, and control Macs including discovery, enrollment, and deployment of images and applications. Parallels Mobile Device Management Manage, track, secure, and control mobile devices, enabling you to enforce policies for BYOD accessing critical corporate infrastructure.
- 6. 6 Allows IT to support Windows®-based business applications for Mac users with a configurable, policy-compliant solution Advanced features to keep IT in control: Unified product activation key Centralized license management Lock-down controls Mass deployment tools Free upgrades to new versions 24/7 priority phone and email support
- 7. 7 • Easily deploy hundreds or thousands of clients through standard software distribution tools • Deploy gold images as virtual machines • Create preconfigured installation packages Simplify Mass Deployments & Administration
- 8. 8 Leaving security in the hands of end users is not an option • Lockdown and encrypt • Eliminates third-party products and in-product notifications • Configurable software update policy • Optional local update server Take Control of End user Virtual Machines
- 9. 9 Maintain Centralized Management at the IT level • Unified volume licensing and centralized key management • Create a new Parallels Business Account and add additional administrators for management tasks • View license expirations and usage statistics • Blacklist, deactivate or repurpose licenses Offers vital information, and real-time visibility into licensing activities to easily manage all deployed licenses
- 11. 12 • Manage PCs only. • Do not manage Macs. Mac users left to their own devices. • Manage PCs via SCCM. • Manage Macs via separate stand-alone management system and infrastructure. Traditional Approaches to PC & Mac Management
- 12. 13 • Discovery & Enrollment • Inventory • Enforce Compliance • Administer FileVault 2 • Software & Patch deployment • Self-Service Application Portal • OS X deployment with support for Task Sequence steps • Reporting Manage Macs with SCCM and Parallels Mac Management Microsoft System Center Configuration Manager Parallels Mac Management for SCCM
- 13. 14 Parallels Mac Management vs. SCCM 2012 R2 Parallels SCCM 2012 R2 Discovery and Enrollment Network discovery and automatic enrollment Manual enrollment Inventory Hardware and software inventory Collect AppleCare warranty status Compliance Deploy Mac OS X Configuration Profiles Easy to use OS X Configuration Profile editor Push scripts as SCCM Configuration Items Enable FileVault 2 encryption Escrow and retrieve FileVault 2 personal keys
- 14. 15 Parallels Mac Management vs. SCCM 2012 R2 Parallels SCCM 2012 R2 Software and Patch Deployment Deploy software via SCCM Package deployment Deploy software via SCCM Application deployment Self-Service Application Portal for Macs Silent and interactive deployment modes OS X Image Deployment Deploy OS X images via SCCM Support for SCCM task sequences and task sequence steps Remote Assistance Remote Assistance via VNC and SSH Configuration Works without PKI infrastructure
- 15. 16 • Parallels Proxy A service app that acts as a proxy between SCCM and Macs. • Parallels Mac Client Enables communication between the Mac computer and the Proxy. • Admin Console Extensions Extend the Config Manager console to provide a graphical UI enabling you to manage Macs. Deploying Parallels Mac Management
- 16. 17 Parallels Mac Management v4.0 for Microsoft SCCMProvides IT Departments the Best OS X Management Capabilities • Ability to deploy “lightweight” and customizable OS X images • Support for SCCM task sequences and task sequence steps Deploy OS X image Install Parallels Mac Client and enroll into SCCM Set host name Join Active Directory Deploy SCCM package Set variable • Task sequence step conditions
- 17. 18 DEMO: OS X Image Deployment
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- 24. 26 • Plug and play integration with Microsoft SCCM • Works with existing SCCM infrastructure • Advanced Mac management capabilities • Support for the latest and legacy SCCM versions • Short learning curve • Reduces TCO Parallels Mac Management Benefits
- 25. 27 Customer Spotlight Denis O’Reilly Senior Service Desk Technician • 41 Years IT Veteran • National Semiconductor, Citibank, Belkin • Currently supporting engineering, branding, marketing • Global environment of Mac’s and Windows
- 26. 28 Needed a Better Mac Management Solution Where we started: ARD VNC and Citrix • <100 Macs, 500 PCs • Maintaining required physical presence and off hours • Reporting was limited • Mac platform growing • Hardware inventory • Software inventory • Inventory reporting • Quest • Microsoft SCCM 2012 • JAMF Casper Suite • Centrify • Admit Mac • Parallels Mac Management What we Evaluated
- 27. 29 • Auto-installation and registration of Macs on network • Ability to identify and create collections of Mac clients • Built into SCCM for deploying software and updates • Adobe and Microsoft office updates are easy to deploy • Microsoft office products are easy to create and deploy Next Steps • Parallels Desktop Business Edition to provide Windows engineering and design apps • Client management of both Mac and Parallels Desktop virtual machines A Better Solution that fits into our Existing Systems
- 28. 30 Parallels Business Team (425) 282-6448 usentsales@parallels.com Visit us online to learn more: parallels.com/business Exclusive offer for MacIT 2015 attendees: Schedule a product demo in the next 30 days and save $500 on your first purchase of Parallels Mac Management
Notas del editor
- Not sure that I like this at all. Our about us slide doesn’t have our logo….
- We assist in all industries. Need to highlight our partners that are speaking with us.
- Briefly highlight the 2X stuff- but cthen dive into the top 2 items.
- Package-builder application and detailed mass deployment guide helps to setup and administer dozens, hundreds or thousands of clients Unified volume license simplifies endpoint installation and centralized key management and reduces license compliance audit risk Create preconfigured installation packages that may also include virtual machine gold images, and configuration instructions Deploy through standard software distribution tools
- Improve endpoint security compliance with virtual machine configuration capabilities for lockdown and encryption Maintain corporate compliance requirements via the elimination of third-party product installation options, in-product notifications and individual user registration requirements Enforce corporate change management with a configurable software update policy and a local update server option
- Need a higher res image – zoomed.
- Now let’s talk about managing those Macs. This past Spring, we attended the TechEd 2014 conference in Houston. We met over 500 IT pros and talked to them about Mac management. What’s even more exciting, Parallels Mac Management for Microsoft SCCM won the Best of TechEd award in the management systems category. POLL: of those of you allowing Macs today, how many of you are managing Macs? In our survey, we asked how many organizations are currently using a centralized management system for the Macs in their environment. An alarming 82% said “no”. So think about this for a moment. Whether there are 50 Macs or 500, that represents fairly high security risk to any organization. As Microsoft System Center users, the ability to manage Macs the same way you do PCs will be the key to helping you get a handle on the Macs in your network. In fact, over 60% of those we surveyed were at least moderately interesting in the ability to manage both PCs and Macs using one centralized system.
- Recently we ran a survey, asking how many organizations are currently using a centralized management system for the Macs in their environment. An alarming 82% said “no”. So think about this for a moment. Traditionally there have been two approaches to management of PCs and Macs in enterprises. Describe those two traditional approaches
- About four years ago Parallels decided that something has to be done about this problem. For the reasons I mentioned on the previous slide, we didn’t want to implement a stand-alone management system. According to Microsoft, SCCM is used in approx. 70% of mid and large enterprises. And after doing our own market research, we decided to create a Mac management plug-in for SCCM. And that is how Parallels Mac Management was born. With Parallels Mac Management plug-in our goal is to allow organizations to maximize investments that they already made into SCCM deployments and to allow them to use SCCM as the single pane of glass. Parallels Mac Management plug-in extends SCCM’s rich centralized management capabilities to Macs and allows IT administrators to: go through the list
- This slide is very popular among people who hear about Parallels Mac Management for the first time. We often hear this question: “what are the differences between Parallels Mac Management and SCCM’s native Mac management capabilities’. Some of you probably know that starting with SCCM 2012 SP1 Microsoft implemented some basic Mac management capabilities. For Microsoft Mac management is really a checkbox feature, they are not interested in promoting and supporting Macs. So we created two slides to showcase differences between Parallels Mac Management and the native Mac management in SCCM. As you can see, there are lots of red dots in the Parallels column, and not that many dots in the SCCM column.
- And continuing to the second slide, same story Parallels Mac Management is clearly offers a lot more Mac management capabilities comparing to the Microsoft’s implementation. I want to highlight the last item: Parallels Mac Management works without PKI infrastructure. One of the most common complains about Microsoft’s Mac management implementation is that it requires PKI infrastructure in order to be able to manage Macs. In case of Parallels Mac Management we support both: HTTP-only mode and HTTPS / PKI SCCM And just to be clear, we are actually on very good terms with Microsoft SCCM development team. The Microsoft team is aware about Parallels Mac Management plug-in and they actually recommend Parallels Mac Management to their customers.
- Fig: Sample deployment diagram in multi-site SCCM environment Let’s get technical for a moment. Under the heed, Parallels Mac Management consists of three core components: Parallels Proxy – this is a Windows service that acts as proxy between SCCM and managed Macs. Parallels Mac client – it enables communication between the Mac, the Proxy service and SCCM infrastructure. Note, we do not use native SCCM Mac client we have our own. And last component is SCCM Admin Console Extensions – the extensions add UI to the Admin Console that enables Mac management. As I said previously, Parallels Mac Management integrates with existing SCCM infrastructure and doesn’t require you to deploy any new servers. In most of the cases you will be installing Proxy on a server that already hosts one or several SCCM components. And, of course, the Admin Console Extensions must be installed on a computer the has SCCM Admin Console installed.