Chris Mitchell Customer Experience Leader_Business Analyst 10.29
Pat McGuire 3-15
1. PATRICK T. MCGUIRE Cell 650-743-5626
PatMcGuire3981@gmail.com
PROFILE
Over 15 years of sales experience, with a proven track record of delivering sales, growing revenue and
cultivating and maintaining strong professional relationships.
SUMMARY OF QUALIFICATIONS
Strong negotiation, persuasion, teamwork and decision making skills
Persistent follow-up and relationship-focused account management, determined to provide a higher
quality of customer satisfaction
Keen understanding of the realities of production and delivery requirements and constraints
Self-starter and team motivator with tenacious drive
Strong organizational and presentation skills
EXPERIENCE
Sales Manager 6/03-present
ECO DUCT INC, Hayward, CA
Responsible for 100% growth in revenue from $2.4M in 2003 to $5M in 2014
• Generated 33% increase in year 1 revenue from customers new to Eco Duct that were developed in
non-competitive prior positions
• Manage end-to-end customer experience from prospecting through project completion and final
billing including collection of delinquent accounts while maintaining customer loyalty
In addition to sales, serve as project manager to:
• Develop and deliver engineering specs
• Coordinate delivery logistics
• Liaise with internal departments to ensure timely delivery of products that meet customers’ specs
and cost expectations
• Negotiate and settle customer issues
District Sales Manager 11/00-1/03
VALEX CORPORATION, Santa Clara, CA
Stabilized and grew customer base and revenue generating over $2.4M annual sales
• Successfully met customer’s objectives while meeting company’s revenue goals and strategic
business objectives via the development of win/win proposals and pricing
Managed key customer relationships, including Therma, Kinetics, Applied Materials, Lam Research and
Lawrence Livermore Lab
• Negotiated yearly sales contracts, provided technical product information and support
• Managed high profile $1.1M contract for Applied Materials’ new Tech Center
• Interacted with installing contractors to develop delivery schedule, address quality issues and keep
projects on schedule
Developed and administered Vendor Managed Inventory program that successfully streamlined the
order process and minimized inventory carrying costs for OEM’s
Responsible for Bay Area tradeshows including logistics, staffing and content
2. PATRICK T. MCGUIRE, CONT.
Production Manager 3/96-11/00
BAY ADVANCED TECHNOLOGIES, Menlo Park, CA
Responsible for all production related activities for over 7,000 different systems that generated over
$25M annually
• Successfully fulfilled quality, timely and on-budget orders in a fast-paced environment amidst
constant change and interruptions
• Worked directly with customers to identify needs and develop solution-provider relationship
• Coordinated 5 intra-company departments to ensure timely and on-budget delivery
• Supported revenue generation initiatives of 12 outside sales reps by assisting in the development
and delivery of custom products
• Planned, managed, and reported progress of production lines
• Maintained on-going relationships with over 30 vendors
Increased labor efficiency by 25% via the development and implantation of a process improvement
initiative
Instrumental in identifying and solving challenges related to material shortages and engineering
documentation
Demonstrated strong management and leadership skills
• Hired, supervised and trained staff of 40 to manufacture electro-mechanical assemblies
• Motivated staff to meet project deadlines
• Member of company ERP evaluation and implementation team
Purchasing Agent 3/93-3/96
PICK-N-PULL, Stockton, CA
Lead Group Technician 1/90-3/93
RECTOR MOTOR CAR COMPANY, Burlingame, CA
EDUCATION AND PROFESSIONAL DEVELOPMENT
California State University, Chico, CA. Candidate for B.S., Economics
APICS certified in Supply Chain Management, JIT and Production Activity Control
APICS company coordinator, initiated company-wide Professional Education Program
Participated in Applied Materials 1998 Worldwide Manufacturing Conference, Austin, TX
Attended Applied Materials Lean Manufacturing workshop, 1999