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Building a
Compensation Plan
Part 3: Implementing
the Total Rewards Plan


Stacey Carroll, SPHR, CCP
Principal Consultant
PayScale, Inc.
PayScale is a market leader in global online compensation data.
With the world's largest database of individual employee
compensation profiles, PayScale provides an immediate and
precise snapshot of the job market.
Our patent-pending, real-time profiling system indexes custom
employee attributes (such as industry-specific certifications) and
specific job titles for every industry.
Our secure, on-demand business solutions, PayScale MarketRate
and PayScale Insight, provide employers with accurate, reliable
compensation detail never before available.




       13,000 Positions. 50 Major Industries. 11 Countries
Agenda

    • Implementation Planning
    • Strategies for
      Implementation
         •   What will your reward
         •   Salary Targeting
         •   Increase budgeting
         •   How will you deal with
             outliers
    •   Equipping Managers
Implementation Planning

1.   Review benchmarking
     conclusions with senior
     leadership

2.   Lead the discussion about
     reward strategy

3.   Show the reward strategy in
     action

4.   Educate management about
     decisions

5.   Educate employee about
     decisions
Strategies: what will you reward?

 Once again, there is no “right” answer

 Rewards should be based on business
  necessity/strategies
 Options include:
   Changes in market conditions

   Longevity

   Proficiency

   Performance

   Skill attainment

   Some combination
Strategies: Salary Targeting

 The idea behind salary targeting is it helps quantify
 how far off the organization is from the desired
 strategy
 It is NOT a budgeting or decision making exercise

 It brings to light your “weak spots”

 It helps your Exec team visual the
 results/consequences
 It should be done at the highest levels of the
 organization.
Sample Salary Targeting Exercise

 Proficiency + Performance
                                                      Salary Targeting Matrix
                                                   Performance & Proficiency


                                                                         Employee Placement
                        3 - Exceeds            0.85              0.95             1.05                1.15             1.25
     Performance




                         2 - Meets             0.80              0.90             1.00                1.10             1.20


                     1 - Does Not Meet         0.80              0.85             0.95                1.05             1.10



                                                              Learning the                      Experience above     Ready for
                                         New hire (no exp.)                  Fully proficient
                                                                position                         proficiency level   promotion


                                                                              Proficiency
Sample Salary Targeting Worksheet


                                                                         Target                            Delta to
                                                                        Compa-     Range                   desired   % behind    Reccd
     FIRST NAME    LAST NAME    DEPT #      JOB TITLE     Current Salary Ratio    Midpoint Target Salary    salary    target    increase     Cost
Hidden            Hidden       000140    MDRC                   $27,539 1.00         $15.25      $15.25         $2.01 15.18%         1.00%    $275
Hidden            Hidden       000015    RN                     $63,482 1.00         $35.25      $35.25         $4.73 15.50%         1.00%    $635
Hidden            Hidden       000015    RN                     $69,784 1.10         $35.25      $38.78         $5.23 15.57%         1.00%    $698
Hidden            Hidden       000106    PACC                   $34,528 1.10         $17.50      $19.25         $2.65 15.96%         1.00%    $345
Hidden            Hidden       000025    LABT                   $27,352 1.00         $15.25      $15.25         $2.10 15.97%         1.00%    $274
                                         Cardio/Pulmina
Hidden            Hidden       000005    ry Mgr                $65,000 1.00       $76,000.00 $76,000.00 $11,000.00     16.92%       2.00% $1,300
                                         Supervisor,
Hidden            Hidden       000145    Admissions            $39,000   1.10         $20.25     $22.28        $3.53   18.80%       3.00%    $1,170
Hidden            Hidden       000015    RN                    $67,808   1.10         $35.25     $38.78        $6.18   18.94%       3.00%    $2,034
Hidden            Hidden       000090    COOK                  $25,376   1.10         $13.25     $14.58        $2.38   19.47%       4.00%    $1,015
Hidden            Hidden       000001    RN                    $67,475   1.10         $35.25     $38.78        $6.34   19.53%       4.00%    $2,699
Hidden            Hidden       000015    NRST                  $25,272   1.10         $13.25     $14.58        $2.43   19.96%       4.00%    $1,011
Hidden            Hidden       000145    AREP                  $26,416   1.00         $15.25     $15.25        $2.55   20.08%       5.00%    $1,321
Hidden            Hidden       000001    RN                    $60,320   1.00         $35.25     $35.25        $6.25   21.55%       6.00%    $3,619
Hidden            Hidden       000015    RN                    $69,264   1.15         $35.25     $40.54        $7.24   21.73%       6.00%    $4,156
Hidden            Hidden       000145    SCHE                  $29,952   1.15         $15.25     $17.54        $3.14   21.79%       6.00%    $1,797
Hidden            Hidden       000145    AREP                  $25,792   1.00         $15.25     $15.25        $2.85   22.98%       7.00%    $1,805
Hidden            Hidden       000115    Accountant            $38,147   1.00     $47,000.00 $47,000.00    $8,853.00   23.21%       7.00%    $2,670
Strategies: Increase budgeting

 This is the opportunity to actually plan a budget,
 bringing into account all the decisions that have been
 made
 It’s best to break out the pieces

 Budget different scenarios

 For more detail on how to budget, attend
 Compensation Budgeting webinar
Sample Implementation Budget


                   1. Market


                    2. Market movers


                       3. Merit Matrix
                       (Performance +
                       Placement in range)



                        4. Consistency
Sample Merit Matrix
Strategies:
               Green Outliers (below the minimum)

Option 1: Minimize Outliers – Bring all employees who are not at minimum to the minimum of the pay range. This method is favored when
your organization has a strong commitment to correcting outliers in your compensation plan. No discretion is given to managers. In the long
term, employees will get raises when the market shifts, thus creating outliers.


Option 2: Market-based Pay – Allocate increases based solely on where employees are in their range (which is alignment with the
market). For example if you are farther behind the market you may get a 6% increase, but if you are above the market rate you get a 2%
increase. This method is favored when your organization has a strong commitment to compensating staff based on the going market rate for
their positions. Little discretion is given to managers. In the long term, employees will get raises when the market shifts.


                                                                     Option 3: Market & Performance-based Pay – Allocate increases
                                                                     based on both employees’ placement within the range and
                                                                     performance. For example, a star performer who is lower in the range
                                                                     may get an 8% increase, while a star performer who is high in the range
                                                                     may get a 6% increase. A matrix is used to show percent increases by
                                                                     both range and performance. Some flexibility may be given to managers
                                                                     by providing a range rather than an exact percentage. This method is
                                                                     favored if your organization both has a commitment to paying relative to
                                                                     the market and to rewarding top performers. In the long term, high
                                                                     performers have higher salaries and moderate performers’ salaries will
                                                                     shift as the market shifts. Note: this option can be used with market &
                                                                     performance, market & tenure, or any number of variables you may wish
                                                                     to reward.
Strategies:
                      Red Outliers (over the maximum)

Option A: Do nothing– Continue to give increases to employees, even if they fall over the top of the pay range. This method is favored if the
situations that call for individual outliers to fall above the range are acceptable to the organization, and if the need to avoid the possibility that
they will leave the organization outweighs the cost. In the long term, red outliers will become even more skewed and above the market.

Option B: Tier increases by position in range– Continue to allocate increases to outliers falling above the range, but give a smaller
percentage than to those in or below the range. For example, if you are farther behind the market you may get a 6% increase, but if you are
above the market rate you may get a 2% increase. This method is favored when your organization has a commitment to paying relative to the
market, and would like to decrease the amount over range, over a longer period of time. This option has less risk of turnover of red outliers
than the following options.

                                                                   Option C: Freeze base pay and offer performance-based bonuses –
                                                                   Discontinue base-pay increases for red outliers until the market catches up.
                                                                   Offer clear incentives for a lump-sum performance-based bonus annually (or
                                                                   semi-annually or quarterly). Only reward top performers among the red
                                                                   outliers. This method is favored if your organization both has a commitment to
                                                                   paying relative to the market and to rewarding top performers. This option has
                                                                   some risk of turnover among red outliers, especially those who are
                                                                   underperformers.

                                                                   Option D: Freeze base pay – Discontinue base pay increases for red outliers
                                                                   until the market catches up. This option has a moderate to high risk of
                                                                   turnover among red outliers – including those who are top performers.

                                                                   Option E: Decrease base pay – Decrease base pay for red outliers to the
                                                                   maximum of the range. Increases will happen only when the market moves.
                                                                   This option is for organizations with a strong commitment to internal equity and
                                                                   market-based pay. There is a very high risk of turnover among red outliers,
                                                                   especially top performers. This option is not recommended unless there is a
                                                                   strong policy desire for it.
Equipping Managers

 Who: Managers first – then employees
 What: Educate Managers about compensation
 When: Before required action
 Why: Give the big picture


 Give Managers tools (FAQ’s, scripts, documents to
  share)
 Verify understanding
Sample Budget Worksheet


Total Payroll             $981,000
Increase Budget %                3
Increase Budget            $39,240
Proposed                   $32,685
                            $6,555



                                                           Annualized                    Annualized Annualized Annualized Annualized Expected
Name                Employee Dept    Employee Job Title    Base Pay    Rating     Grade Base Min Base Mid      Base Max Compa-ratio comp-ratio Increase %     Increase $
Jackson, Susan      Marketing        Director of Marketing    $150,000          3      7    $72,200    $90,300 $108,400           1.661     1.00        1.00%      $1,500
Johnson, Leonard    Sales            Director, Sales          $140,000          3      8    $84,600 $105,800 $127,000             1.323     1.00        5.00%      $7,000
Lawson, Madeline    Administration   Controller               $102,000          2      5    $75,000    $85,000 $100,000              1.2    0.90        0.00%          $0
Jones, Daniel       Development      Software Engineer         $89,000          2      7    $72,200    $90,300 $108,400           0.986     0.90        1.50%      $1,335
Edmonds, Tim        Sales            Account Executive         $45,000          5      1    $28,000    $35,000     $42,000        1.286     1.20        2.00%        $900
Jennings, Sean      Development      Program Manager           $89,000          3      7    $72,200    $90,300 $108,400           0.986     1.00        3.50%      $3,115
James, Bob          Development      Software Engineer         $84,000          3      7    $72,200    $90,300 $108,400            0.93     1.00        4.00%      $3,360
Vincent, Keven      Sales            Account Manager           $38,000          2      4    $45,000    $55,000     $65,000        0.691     0.90        5.50%      $2,090
Dillings, Jeff      Development      Software Engineer         $87,000          4      7    $72,200    $90,300 $108,400           0.963     1.10        5.50%      $4,785
Cowan, Leanne       Marketing        Product Manager           $82,000          4      7    $72,200    $90,300 $108,400           0.908     1.10        5.00%      $4,100
Smith, Jane         Development      Software Engineer         $75,000          5      7    $72,200    $90,300 $108,400           0.831     1.20        6.00%      $4,500
                                                              $981,000                                                                                            $32,685
Questions?
Save Time and Money on Your
                                    Compensation Initiatives

PayScale is your key to saving money, recruiting talent at the right price, and retaining top performers
       with accurate, real-time compensation data matched to your workplace and workforce.



                   Visit our blog: http://blogs.payscale.com/compensation/


             Connect with me on LinkedIN: http://www.linkedin.com/in/hrstacey

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Building a Compensation Plan Part 3: Implementing Your Total Rewards Plan

  • 1. Building a Compensation Plan Part 3: Implementing the Total Rewards Plan Stacey Carroll, SPHR, CCP Principal Consultant PayScale, Inc.
  • 2. PayScale is a market leader in global online compensation data. With the world's largest database of individual employee compensation profiles, PayScale provides an immediate and precise snapshot of the job market. Our patent-pending, real-time profiling system indexes custom employee attributes (such as industry-specific certifications) and specific job titles for every industry. Our secure, on-demand business solutions, PayScale MarketRate and PayScale Insight, provide employers with accurate, reliable compensation detail never before available. 13,000 Positions. 50 Major Industries. 11 Countries
  • 3. Agenda • Implementation Planning • Strategies for Implementation • What will your reward • Salary Targeting • Increase budgeting • How will you deal with outliers • Equipping Managers
  • 4. Implementation Planning 1. Review benchmarking conclusions with senior leadership 2. Lead the discussion about reward strategy 3. Show the reward strategy in action 4. Educate management about decisions 5. Educate employee about decisions
  • 5. Strategies: what will you reward?  Once again, there is no “right” answer  Rewards should be based on business necessity/strategies  Options include:  Changes in market conditions  Longevity  Proficiency  Performance  Skill attainment  Some combination
  • 6. Strategies: Salary Targeting  The idea behind salary targeting is it helps quantify how far off the organization is from the desired strategy  It is NOT a budgeting or decision making exercise  It brings to light your “weak spots”  It helps your Exec team visual the results/consequences  It should be done at the highest levels of the organization.
  • 7. Sample Salary Targeting Exercise  Proficiency + Performance Salary Targeting Matrix Performance & Proficiency Employee Placement 3 - Exceeds 0.85 0.95 1.05 1.15 1.25 Performance 2 - Meets 0.80 0.90 1.00 1.10 1.20 1 - Does Not Meet 0.80 0.85 0.95 1.05 1.10 Learning the Experience above Ready for New hire (no exp.) Fully proficient position proficiency level promotion Proficiency
  • 8. Sample Salary Targeting Worksheet Target Delta to Compa- Range desired % behind Reccd FIRST NAME LAST NAME DEPT # JOB TITLE Current Salary Ratio Midpoint Target Salary salary target increase Cost Hidden Hidden 000140 MDRC $27,539 1.00 $15.25 $15.25 $2.01 15.18% 1.00% $275 Hidden Hidden 000015 RN $63,482 1.00 $35.25 $35.25 $4.73 15.50% 1.00% $635 Hidden Hidden 000015 RN $69,784 1.10 $35.25 $38.78 $5.23 15.57% 1.00% $698 Hidden Hidden 000106 PACC $34,528 1.10 $17.50 $19.25 $2.65 15.96% 1.00% $345 Hidden Hidden 000025 LABT $27,352 1.00 $15.25 $15.25 $2.10 15.97% 1.00% $274 Cardio/Pulmina Hidden Hidden 000005 ry Mgr $65,000 1.00 $76,000.00 $76,000.00 $11,000.00 16.92% 2.00% $1,300 Supervisor, Hidden Hidden 000145 Admissions $39,000 1.10 $20.25 $22.28 $3.53 18.80% 3.00% $1,170 Hidden Hidden 000015 RN $67,808 1.10 $35.25 $38.78 $6.18 18.94% 3.00% $2,034 Hidden Hidden 000090 COOK $25,376 1.10 $13.25 $14.58 $2.38 19.47% 4.00% $1,015 Hidden Hidden 000001 RN $67,475 1.10 $35.25 $38.78 $6.34 19.53% 4.00% $2,699 Hidden Hidden 000015 NRST $25,272 1.10 $13.25 $14.58 $2.43 19.96% 4.00% $1,011 Hidden Hidden 000145 AREP $26,416 1.00 $15.25 $15.25 $2.55 20.08% 5.00% $1,321 Hidden Hidden 000001 RN $60,320 1.00 $35.25 $35.25 $6.25 21.55% 6.00% $3,619 Hidden Hidden 000015 RN $69,264 1.15 $35.25 $40.54 $7.24 21.73% 6.00% $4,156 Hidden Hidden 000145 SCHE $29,952 1.15 $15.25 $17.54 $3.14 21.79% 6.00% $1,797 Hidden Hidden 000145 AREP $25,792 1.00 $15.25 $15.25 $2.85 22.98% 7.00% $1,805 Hidden Hidden 000115 Accountant $38,147 1.00 $47,000.00 $47,000.00 $8,853.00 23.21% 7.00% $2,670
  • 9. Strategies: Increase budgeting  This is the opportunity to actually plan a budget, bringing into account all the decisions that have been made  It’s best to break out the pieces  Budget different scenarios  For more detail on how to budget, attend Compensation Budgeting webinar
  • 10. Sample Implementation Budget 1. Market 2. Market movers 3. Merit Matrix (Performance + Placement in range) 4. Consistency
  • 12. Strategies: Green Outliers (below the minimum) Option 1: Minimize Outliers – Bring all employees who are not at minimum to the minimum of the pay range. This method is favored when your organization has a strong commitment to correcting outliers in your compensation plan. No discretion is given to managers. In the long term, employees will get raises when the market shifts, thus creating outliers. Option 2: Market-based Pay – Allocate increases based solely on where employees are in their range (which is alignment with the market). For example if you are farther behind the market you may get a 6% increase, but if you are above the market rate you get a 2% increase. This method is favored when your organization has a strong commitment to compensating staff based on the going market rate for their positions. Little discretion is given to managers. In the long term, employees will get raises when the market shifts. Option 3: Market & Performance-based Pay – Allocate increases based on both employees’ placement within the range and performance. For example, a star performer who is lower in the range may get an 8% increase, while a star performer who is high in the range may get a 6% increase. A matrix is used to show percent increases by both range and performance. Some flexibility may be given to managers by providing a range rather than an exact percentage. This method is favored if your organization both has a commitment to paying relative to the market and to rewarding top performers. In the long term, high performers have higher salaries and moderate performers’ salaries will shift as the market shifts. Note: this option can be used with market & performance, market & tenure, or any number of variables you may wish to reward.
  • 13. Strategies: Red Outliers (over the maximum) Option A: Do nothing– Continue to give increases to employees, even if they fall over the top of the pay range. This method is favored if the situations that call for individual outliers to fall above the range are acceptable to the organization, and if the need to avoid the possibility that they will leave the organization outweighs the cost. In the long term, red outliers will become even more skewed and above the market. Option B: Tier increases by position in range– Continue to allocate increases to outliers falling above the range, but give a smaller percentage than to those in or below the range. For example, if you are farther behind the market you may get a 6% increase, but if you are above the market rate you may get a 2% increase. This method is favored when your organization has a commitment to paying relative to the market, and would like to decrease the amount over range, over a longer period of time. This option has less risk of turnover of red outliers than the following options. Option C: Freeze base pay and offer performance-based bonuses – Discontinue base-pay increases for red outliers until the market catches up. Offer clear incentives for a lump-sum performance-based bonus annually (or semi-annually or quarterly). Only reward top performers among the red outliers. This method is favored if your organization both has a commitment to paying relative to the market and to rewarding top performers. This option has some risk of turnover among red outliers, especially those who are underperformers. Option D: Freeze base pay – Discontinue base pay increases for red outliers until the market catches up. This option has a moderate to high risk of turnover among red outliers – including those who are top performers. Option E: Decrease base pay – Decrease base pay for red outliers to the maximum of the range. Increases will happen only when the market moves. This option is for organizations with a strong commitment to internal equity and market-based pay. There is a very high risk of turnover among red outliers, especially top performers. This option is not recommended unless there is a strong policy desire for it.
  • 14. Equipping Managers  Who: Managers first – then employees  What: Educate Managers about compensation  When: Before required action  Why: Give the big picture  Give Managers tools (FAQ’s, scripts, documents to share)  Verify understanding
  • 15. Sample Budget Worksheet Total Payroll $981,000 Increase Budget % 3 Increase Budget $39,240 Proposed $32,685 $6,555 Annualized Annualized Annualized Annualized Annualized Expected Name Employee Dept Employee Job Title Base Pay Rating Grade Base Min Base Mid Base Max Compa-ratio comp-ratio Increase % Increase $ Jackson, Susan Marketing Director of Marketing $150,000 3 7 $72,200 $90,300 $108,400 1.661 1.00 1.00% $1,500 Johnson, Leonard Sales Director, Sales $140,000 3 8 $84,600 $105,800 $127,000 1.323 1.00 5.00% $7,000 Lawson, Madeline Administration Controller $102,000 2 5 $75,000 $85,000 $100,000 1.2 0.90 0.00% $0 Jones, Daniel Development Software Engineer $89,000 2 7 $72,200 $90,300 $108,400 0.986 0.90 1.50% $1,335 Edmonds, Tim Sales Account Executive $45,000 5 1 $28,000 $35,000 $42,000 1.286 1.20 2.00% $900 Jennings, Sean Development Program Manager $89,000 3 7 $72,200 $90,300 $108,400 0.986 1.00 3.50% $3,115 James, Bob Development Software Engineer $84,000 3 7 $72,200 $90,300 $108,400 0.93 1.00 4.00% $3,360 Vincent, Keven Sales Account Manager $38,000 2 4 $45,000 $55,000 $65,000 0.691 0.90 5.50% $2,090 Dillings, Jeff Development Software Engineer $87,000 4 7 $72,200 $90,300 $108,400 0.963 1.10 5.50% $4,785 Cowan, Leanne Marketing Product Manager $82,000 4 7 $72,200 $90,300 $108,400 0.908 1.10 5.00% $4,100 Smith, Jane Development Software Engineer $75,000 5 7 $72,200 $90,300 $108,400 0.831 1.20 6.00% $4,500 $981,000 $32,685
  • 17. Save Time and Money on Your Compensation Initiatives PayScale is your key to saving money, recruiting talent at the right price, and retaining top performers with accurate, real-time compensation data matched to your workplace and workforce. Visit our blog: http://blogs.payscale.com/compensation/ Connect with me on LinkedIN: http://www.linkedin.com/in/hrstacey