Review of critical comp analytics to give you a better understanding of basic compensation language, including how to actually calculate the numbers that matter to your organization. You’ll learn how to talk like a comp pro, calculate basic comp metrics and present the health of your comp program to execs.
3. www.payscale.com
Agenda
o What are comp analytics and why do they matter?
o Basic language and calculations.
o Communicating with execs about comp.
o How are we doing?
o Are we keeping up with the market?
o What about our critical positions?
o How are our top performers doing?
o Are there any potential risks?
o Any turnover issues? The cost of turnover.
o Immediate action.
6. www.payscale.com
Why bother
with comp
analytics?
o Measure performance of your comp
program.
o Identify pay issues that create
unnecessary cost.
o Identify pay issues that create risk of
litigation.
o Condense large amounts of information
into small understandable nuggets.
o Substantiate your hunches.
o Get your CFO on your side.
8. www.payscale.com
Basic Comp Language:
Describing the Plan
Comp Plan
o Comp Philosophy
o Comp Strategy
o Defining “The Market”
o Percentile – 50th percentile
o Comp Policy
o Comp Structure
o Ranges & Grades
o Schedules
9. www.payscale.com
Basic Comp Language: Structure
Hourly Structure
o 17 hourly grades
o Expanding range spreads from 30-62%
o Midpoint differential of 12.5%
Grade
Range
Width Min Mid Max
A 30% $8.75 $10.00 $11.25
B 32% $9.75 $11.25 $12.75
C 34% $10.75 $12.75 $14.50
D 36% $12.00 $14.25 $16.50
E 38% $13.50 $16.00 $18.50
F 40% $15.00 $18.00 $21.00
G 42% $16.75 $20.25 $23.75
H 44% $18.75 $22.75 $27.00
I 46% $20.75 $25.75 $30.50
J 48% $23.25 $28.75 $34.50
K 50% $26.00 $32.50 $39.00
L 52% $29.00 $36.50 $44.00
M 54% $32.25 $41.00 $49.75
N 56% $36.00 $46.25 $56.25
O 58% $40.25 $52.00 $63.75
P 60% $45.00 $58.50 $72.00
Q 62% $50.25 $65.75 $81.50
Hourly Structure
10. www.payscale.com
Basic Comp Language:
Schedules and Market Differentials
Purpose
Preserve both competitive pay and
internal equity.
Support simplicity of structure.
Implementation
Schedule = set of ranges & grades.
Markets are grouped in 5%
increments; schedules are adjusted
to reflect markets.
TAMPA
Schedule C:
-5%
NEW YORK
Schedule G:
+15%
PORTLAND
Schedule D:
Main
11. www.payscale.com
Basic Comp Language:
Understanding Ranges
o Range Width [=(max-min)/min]
o How much flexibility do we give our managers in setting pay?
o Midpoint Differential [=(midpoint grade2-midpoint grade1)/midpoint
grade1)]
o Do we have a more or less hierarchical org structure? Positions with multiple
levels?
12. www.payscale.com
Basic Comp Language: Using Ranges
o Range Penetration [=(EE Pay-min)/(max-min)]
o How well are employees moving through their ranges – do the ones at
the top deserve it?
o Green-Circled Employees [Below bottom of range]
o We may be untruthful and/or paying un”fair”ly.
o Red-Circled Employees [Above top of range]
o These are employees we decide to pay more, even though the data
doesn’t support it.
13. www.payscale.com
Basic Comp Language: Measuring
Plan Performance
o Compa-Ratio [=EE Pay/Mid]
o Are we on track with our pay philosophy?
o Market Ratio [=EE Pay/Market]
o How are we doing vs our competitors?
o Midpoint to Market Delta [=(Mid-Market)/Market]
o Are our ranges current to market?
15. www.payscale.com
Executive
Communication
Basics
o Know your audience!
o Kill the HR Jargon, yet do use enough industry
language to demonstrate your knowledge.
o Don’t present problems without solutions.
o Focus on results not processes.
o Be succinct.
o For every question, identify:
o What’s the real concern?
o What’s the response?
o Proof for your claim.
16. www.payscale.com
How are we doing?
What’s the real concern
o Comp is something nebulous that I can’t control or understand
o I’m afraid we’re far far away from the market
What’s the response
o Educate and update execs regularly on the comp info they need to know
Proof
o Market-Ratio – report for the org and by dept*
o Compa-Ratio – report for the org and by dept. Provide individual info to
managers, as appropriate
18. www.payscale.com
Are we keeping up with the market?
What’s the real concern?
o We’re losing a lot of people to our competitors.
o Someone annoying has been coming into my office every week for the past
quarter asking for an increase.
o Are we overpaying?
What’s the response?
o Share real-time data on your organization’s position relative to the market.
Proof
o Market-Ratio – report for the org and by dept.*
o Compa-Ratio – report for the org and by dept. Provide individual info to
managers, as appropriate.
20. www.payscale.com
What about our critical positions?
What’s the real concern?
o We have 12 names in a drawer and we’re willing to pay those people
anything – don’t tie my hands.
o We’ve had 3 of our best 8 people leave a critical job in the past few months.
What’s going on?
What’s the response?
o Share current market trends on critical jobs so you can be more responsive
to market shifts in an uncertain time.
Proof
o Market Reports – Hot jobs analysis.
22. www.payscale.com
How are our top performers doing?
What’s the real concern?
o We just lost a really critical, high-performing, employee to our competitor.
What’s the response?
o Share info about where your top performers fall in range.
Proof
o Flight Risk Report.
o Underpaid over-achievers.
24. www.payscale.com
Are there any potential risks?
What’s the real concern?
o Where are we open to law suits?
o We have a report due on our compliance with EEO.
What’s the response?
o Share info on disparate pay/potential risk areas.
o Provide assurance that there are no risk issues.
Proof
o Disparate pay report, divided by EEO classes.
26. www.payscale.com
Any turnover issues?
The Cost of Turnover
What’s the real concern?
o We’ve had a lot of folks who have been here a while leave! Is that ok?
o We’ve had some critical positions turnover, is that ok?
What’s the response?
o Get to the reasons behind the turnover. Not all turnover is bad.
o Share the physical costs of turnover.
Proof
o Turnover calculation.
27. www.payscale.com
Any turnover issues?
Calculating the Cost of Turnover
Monetary
o Costs due to leaving
o Recruitment
o Training
o Low Productivity Costs
o New Hire
o Lost sales / opportunity costs
Morale
o Bad turnover vs good turnover
Typical Projections
o Line Staff = 150% of annual salary
o Managerial staff = 200-250% of annual salary
Additional Resource: http://www.isquare.com/turnover.cfm
28. www.payscale.com
Immediate Action
1) Set ranges for positions
2) Evaluate ranges to market
3) Evaluate employees in ranges
4) Verify range penetration of top performers
5) Begin reporting and educating execs on
comp analytics
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Visit our blog: www.payscale.com/compensation-today
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Mykkah Herner, MA, CCP
Manager of Professional
Services,
PayScale, Inc.
www.payscale.com
Notas del editor
Creator of the largest database of individual compensation profiles in the world, PayScale, Inc. provides an immediate and precise snapshot of current market salaries to employees and employers through its online tools and software. PayScale’s products are powered by innovative search and query algorithms that dynamically acquire, analyze and aggregate compensation information for millions of individuals in real time. Publisher of the quarterly PayScale IndexTM, PayScale's subscription software products for employers include PayScale MarketRateTMand PayScale InsightTM. Among PayScale's 2,500 corporate customers are organizations small and large across industries including Mozilla, Tully’s Coffee, Clemson University and the United States Postal Service.
Stems from the larger concept of Business IntelligenceIt’s the quantifiable data that provides detailed information about the compensation costs within your organizationIt’s your scorecard – your evaluation tool for understanding if the compensation program is meeting the stated goals
Mykkah
Philosophy: Employee-facing document that gives a high-level view on the aims of the organization with regard to compensationStrategy: Management-facing (typically) and answers critical comp questions of – labor market, competitiveness, and what to rewardPolicy: how are comp decisions carried out – more tactical documentStructure: the bones – how is the comp program laid out – how are positions aligned.
Leaders don’t want to be told what to do - typically leaders are leaders b/c they lead. While they vary in style, generally they’re in the habit of telling vs being told.Leaders can be distrustful of change – Change, especially from HR, traditionally has meant more hoops, more paperwork, more expense without incoming $Leaders are decision-makers – Give them options & choices, and they’ll select the appropriate path forward for the orgMany leaders have access to information – Their peers are leaders at other organizations. Often they’re already talking about these things with their peers.What matters to your leaders?Ultimately, you know what will work best for your leaders. The key is to put yourself in their shoes and think about *what* and *how* they want information about comp.
83813/9049491= 0.9% of total salary budget232262/9049491 = 2.5% of total salary budget
Mykkah
Targeting the 50th percentile
To put this into perspective, let's assume the average salary of employees in a given company is $50,000 per year. Taking the cost of turnover at 150% of salary, the cost of turnover is then $75,000 per employee who leaves the company. For the mid-sized company of 1,000 employees who has a 10% annual rate of turnover, the annual cost of turnover is $7.5 million!http://www.isquare.com/turnover.cfm