San Mateo County is Raising The Bar With OpenPublic

1.
How San Mateo County is
Raising the Bar with
OpenPublic

2. Introductions

4. All of California
in One County
“
”
• Home of Facebook, Oracle and
Electronic Arts
• Diverse people, place and
opportunity
• 20 separate cities
• 23 independent departments

5. The Problem!
San Mateo County's
original challenges & goals

8. =+$+X=L

9. Simpler

10. Goals!
What we were aiming for

11. The Goals We Set
• Increased Visitor Engagement
• Ensure Branding Consistency
• Improved Publishing Efficiencies
• Lowered Cost of Ownership
• Promote Ongoing Optimization

12. Social
Engagement
& Sharing
Successful
Searches
Brand
Consistency
People
Posting
Content
Sharing
Content Between
Departments
Eliminate
Licensing Fees
Reduce Cost of
Experimenting
Continuous
Improvement
Site
Standup Time

13. Providing a
Flexible Platform
!
Drupal & OpenPublic

16. Platform Options

17. Building a system,
not a site
!
Micro and Sub-Sites with Panels

23. How it turned out
• Design and Development at the same time actually succeeded
• Underestimated the impact of IE8
• Educating people about mobile

24. Appify all
the Things
!
Managing multiple sites'
requirements with Apps
!

27. How it turned out
• We didn’t appify everything and somethings we appified, we
wouldn’t if we did it again
• Does allow for simplifying for the various departments

28. Search
all the Things
!
Unified search &
aggregated content with SOLR

32. How it turned out
• County site rolls up all departments
• Sharing content across departments - sometimes too much
sharing
• Some sites don’t want to be part of the unified search index

33. How we did

34. Social
Accounts
Searches
Brand
Consistency
People
Posting
Content
Sharing
Content Between
Departments
Eliminate
Licensing Fees
Reduce Cost of
Experimenting
Continuous
Improvement
Site
Standup Time

35. Before/After

40. Thank you!
Felicia Haynes
@fhaynes
Shawn Mole
@shawnmole

41. PHASE2TECHNOLOGY.COM