CASE STUDY: Wells Fargo Streamlines Paperwork Process with OM Plus

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CASE STUDY: Wells Fargo Streamlines
Paperwork Process with OM Plus

 The Client:
 Wells Fargo
 The Printing Problem:
 Increased activity in the mortgage refinance market was causing internal
paperwork bottlenecks that delayed the signing process.
 Client Goals:
 Receive and bundle documents from multiple
sources.
 Create scalability to handle the larger volume of
mortgage refinance contracts.
The SituationThe Situation

The Solution: Print Management SoftwareThe Solution: Print Management Software
 Wells Fargo upgraded their print spooling software to OM Plus Delivery
Manager (DM), a print management software system that takes over a
printers’ native spooling system, allowing for:
 Print Configuration
 Re-Routing
 Automated Fail-Over
 Load Balancing
 Bundling
 Re-sequencing

The ResultThe Result
 For Wells Fargo, upgrading to OM Plus DM meant that their document
system could work as intended, with mortgage documents being created
centrally and collated into a “virtual package” before being sent off to
individual bank branches in time for the mortgage closing appointment.

HowHow OM Plus DM Works
 OM Plus works by replacing the native print spooling software in
enterprise-level operating systems like UNIX, Linux, and Windows, which
do not have the capacity for complex printing applications like the one
Wells Fargo needed to perform.

 In addition, OM Plus DM helps companies increase efficiency
and save money by:
 Routing print jobs to available printers
 Limiting and controlling color printing
 Bundling and collating documents
 Balancing print loads
 Archiving print jobs
Additional Benefits of OM Plus DMAdditional Benefits of OM Plus DM

Print Solutions from PlusPrint Solutions from Plus
 OM Plus DM = Delivery Manager
+ Advanced Delivery and Confirmation of Print Jobs (Spooler)
+ Management of queues
+ Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart,
Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc.
 OM Plus FM = Fleet Manager
+ Consumable Management
+ Device Alerts
+ Device Meters
 OM Plus RM = Report Manager
+ Electronic Report Distribution
+ Virtual Bursting
+ Archiving

Support and LicensingSupport and Licensing
 Multiple Licensing Pricing Models – Examples:
 ILF – one time fee
 Subscription – 36 months
 Usage Based – on # of printers
 Custom Licensing – large opportunities
 Free Customer Evaluation
 30 Day Trials
 Printing Support
 Direct access to technician
 5 x 12 hrs per day (standard)
 7 x 24 available
 Annual support renewals

Plus Tech Contact InformationPlus Tech Contact Information
 Telephone
 Toll free in North America: 877-899-7587
 Local: 937-847-0614
 Email
 Contactus@plustechnologies.com
 Website
 www.plustechnologies.com

CASE STUDY: Wells Fargo Streamlines Paperwork Process with OM Plus

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CASE STUDY: Wells Fargo Streamlines Paperwork Process with OM Plus