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M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 1




  Using the Myers-Briggs
                                                                                 ®




  Instrument with the Gallup
  StrengthsFinder 2.0 Instrument

In our ongoing search for the ideal formula for leadership development, we are continually faced
with the same initial question: From what point does each person start in terms of his or her devel-
opment? If we understand the foundation of our clients’ personality styles and strengths, it is more
likely that we can address what is and isn’t working in terms of their achieving their desired devel-
opment goals.


Psychological type theory holds that there are no “good” or “bad” or “better” or “worse” types;
there is the four-letter type a person has verified fits him or her best and the appropriate use and
flexing of that type. Similarly, the Gallup StrengthsFinder 2.0 (GSF) assessment focuses on what a
person’s core strengths—rather than his or her challenges—say about the way that individual works
with people, influences others, and works harder and smarter. If we combine the knowledge we gain
from using the Myers-Briggs Type Indicator ® (MBTI®) and GSF assessments, we get a wealth of infor-
mation we can use to examine a client’s style and strengths more comprehensively.


Sometimes it is not enough to simply define our strengths. We must also reflect on the natural
ways we are inclined to use them. Combining data from the GSF instrument with results from the
MBTI instrument gives us a unique opportunity to help clients think about “flow” and the use of
their function pairs, or driving motivators, in alternative and more effective ways. Jim Collins
describes this process succinctly in his book Good to Great : “Leading from good to great does not
mean coming up with the right answers and motivating others to follow…. It means understanding
that you don’t have all the answers and then asking the questions that will lead to the best possi-
ble insights” (italics added).1


D E V E LO P I N G ST R E N G T H S : A N E F F E C T I V E A P P R OAC H

When we are developing leaders, our role as facilitator is to help direct them toward actualizing
their strengths and recognizing their challenges as opportunities for development rather than as
flaws to hide or to be ashamed of. Using the Myers-Briggs® and GSF assessments together is an
effective approach to creating sustainable behavioral changes that will ultimately benefit the organi-
zation and realize a substantial return on investment. The synergy achieved provides a multidimen-
sional view of leadership that can be used at many levels of an organization.


The GSF assessment grew out of the positive psychology movement begun by Martin Seligman
(optimism vs. pessimism) and Mihalyi Csikszentmihalyi (flow). Donald Clifton studied Seligman’s
M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 2




and Csikszentmihalyi‘s work and then asked, “What would happen if we studied what is right with
people?” He believed it is better to start with developing one’s existing strengths than to focus on
one’s challenges. This relates to the type construct that says people focus on developing their pre-
ferred functions, the dominant and auxiliary, during the first half of life. Then, in the second half,
they move on to developing their less-preferred functions, the tertiary and inferior. GSF strengths
are unstable during childhood, become more stable as people develop, and are consistent through
adulthood. According to Clifton’s theory, it’s how one uses a strength that counts; it is impossible
to be too talented or too successful. This overlaps with the type construct that type development
is about the appropriate use of one’s type.


Clifton further contends that the extent to which people use their strengths at work is predictive
of their level of engagement on the job. His research shows that employees who have the opportu-
nity to tune into and use their strengths on the job are six times as likely to be engaged at work
and more than three times as likely to report an excellent quality of life.2 Our overall strengths are
not affected by mood, and under duress they do not become our weaknesses. This finding is dif-
ferent from the type concept of being “in the grip” of the inferior function, which posits that we
reverse the order in which we use our preferences when we are under great stress. These data
resulted from a study comparing test-retest results from the GSF assessment as well as from a
side-by-side comparison of the GSF tool with the 16PF and CPI 260® instruments. The overall story
the GSF instrument tells is that the choices people make between the two statements in each
item on the assessment parallel the choices they make every day in the real world.


The premise for using the GSF tool with both individuals and teams is that if you focus first on
developing your strengths, “you cannot be anything you want to be—but you can be a lot more of
who you already are. 3 When we apply this idea to type theory and using preferences in combina-
                      ”
tion with strengths, we can highlight aspects of certain MBTI preferences that will enhance and
amplify GSF strengths and enable them to be as effective as possible. Much as with using the
MBTI instrument with teams, the goal of using the GSF assessment with teams is to create syn-
ergy by pairing individuals with different strengths so they can balance, energize, and challenge
one another to achieve their best performance. GSF theory suggests that teams composed of
people who have differing top five strengths will have greater diversity, better decision-making
practices, and sounder creative processes.


The GSF assessment has four strength domains:

• Relating themes (working with people) are Harmony, Communication, Empathy, Includer,
  Individualization, Relator, and Responsibility
• Impacting themes (influencing people) are Command, Competition, Developer, Positivity,
  Maximizer, and Woo
• Striving themes (working harder) are Achiever, Activator, Belief, Significance, Discipline,
  Adaptability, Focus, Restorative, and Self-Assurance
• Thinking themes (working smarter) are Analytical, Arranger, Consistency, Connectedness,
  Deliberative, Futuristic, Ideation, Input, Intellection, Learner, Context, and Strategic
M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 3




We can examine where a person’s top five strengths fall in terms of these four strength domains.
If a person’s strengths traverse domains, this is an additional asset. If they are clustered in one
domain, this is an opportunity to expand on type flexing and development to enhance the use of
existing strengths. The following chart offers suggestions about integrating the GSF and MBTI
instruments for ideal use of strengths and type preferences.

                                                                                                              MBTI® Preference to
 Strength Domain     Needs on a Team            As a Leader                    In Conflict                    Flex or Develop
 Relating Themes
 (Working with
 People)

 Harmony             To achieve consensus       Promote                        Look for agreement             Thinking (try to be
                                                collaboration                                                 more directive and
                                                                                                              less diplomatic)
 Communication       To tell their story        Are great presenters           Need to be heard               Introversion (reflect
                                                                                                              on others’ view-
                                                                                                              points)
 Empathy             To understand others       Tune into others               Sense others’                  Thinking (attend to
                                                                               feelings                       their own needs and
                                                                                                              ideas)
 Includer            To get everyone            Accept others                  Include others                 Introversion (consider
                     involved                                                                                 that others may not
                                                                                                              want to be included)
 Individualization   To appreciate unique-      Join people together           Recognize varying              Thinking (focus on
                     ness in people                                            viewpoints                     facts and people)
 Relator             To have closeness          Enjoy reaching goals           Are anxious about              Thinking (manage
                     with others                with others                    distance from others           anxiety about not
                                                                                                              being close with
                                                                                                              everyone)
 Responsibility      To see things through      Take ownership                 Are honest and loyal           Feeling (establish
                                                                                                              relationships while
                                                                                                              also meeting goals)
 Impacting
 Themes
 (Influencing
 People)

 Command             To make decisions          Take control                   Move conflict                  Feeling (include others
                                                                               forward                        in decision-making
                                                                                                              processes)
 Competition         To be the best             Want to be the best            Need to win                    Feeling (collaborate
                                                                                                              better with others)
 Developer           To encourage others        Cultivate growth               Recognize                      Sensing (attend to
                                                in others                      improvements                   details of what exactly
                                                                                                              needs changing)
 Positivity          To engender                Get buy-in from                Keep things upbeat             Sensing (attend to
                     enthusiasm                 others                                                        what is realistic)
 Maximizer           To achieve excellence      Focus on strengths             Seek to improve                Thinking (think critically
                                                                                                              about what may be
                                                                                                              lacking)
 Woo                 To meet people             Network with others            Keep people                    Introversion (reflect
                                                                               connected                      on what the connec-
                                                                                                              tions do for them
                                                                                                              and others)
M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 4




                                                                                                              MBTI® Preference to
Strength Domain     Needs on a Team             As a Leader                    In Conflict                    Flex or Develop
Striving Themes
(Working Harder)

Achiever            To challenge                Are productive                 Make it productive             Feeling (put energy
                                                                                                              into creating relation-
                                                                                                              ships)
Activator           To learn by doing           Make things happen             Can be impatient               Perceiving (pause and
                                                                                                              reflect on what they
                                                                                                              are learning)
Belief              To see value                Provide a purpose              Keep things on track           Perceiving (reflect on
                                                                                                              being in the moment)
Significance        To make a difference        Strive to be important         Need to be                     Thinking (reflect on
                                                                               recognized                     being objective and
                                                                                                              impartial)
Discipline          To organize                 Create order                   Add structure                  Perceiving (don't
                                                                                                              make decisions too
                                                                                                              soon)
Adaptability        To have flexibility         Live in the moment             Go with the flow               Judging (recognize
                                                                                                              that a decision must
                                                                                                              be made eventually)
Focus               To finish                   Prioritize and follow          Stay on track                  Perceiving (make sure
                                                through                                                       they have all the nec-
                                                                                                              essary information)
Restorative         To solve problems           Assess challenges              Help resolve                   Feeling (allow people
                                                                               differences                    to be heard and
                                                                                                              acknowledge them)
Self-Assurance      To be right                 Provide confidence             Influence outcome              Introversion (reflect
                                                                                                              on the needs and
                                                                                                              ideas of others)
Thinking Themes
(Working Smarter)

Analytical          To think critically         Assess situations              Can see all sides              Feeling (what do
                                                                                                              people need to feel
                                                                                                              engaged?)
Arranger            To design a plan            Configure for                  Are flexible                   Feeling (does the plan
                                                productivity                                                  allow for human
                                                                                                              error?)
Consistency         To have things be fair      Treat people                   Set up clear rules             Perceiving (what hap-
                                                the same                                                      pens when the plan
                                                                                                              suddenly changes?)
Connectedness       To connect                  Provide hope                   Supply rationale               Sensing (be realistic
                                                and faith                                                     about what to expect
                                                                                                              from others)
Deliberative        To think things             Anticipate obstacles           Help make decisions            Feeling (allow for emo-
                    through                                                                                   tion to contribute to
                                                                                                              obstacles)
Futuristic          To have a vision            Inspire others                 Focus on what                  Sensing (think about
                                                                               could be                       actual steps in imple-
                                                                                                              mentation)
Ideation            To see the big picture      Make connections               Are creative                   Sensing (think about
                                                                                                              what is practical)
M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 5




                                                                                                              MBTI® Preference to
 Strength Domain      Needs on a Team            As a Leader                    In Conflict                   Flex or Develop
 Thinking Themes
 (Working Smarter),
 cont.

 Input                To get information         Need to know more              Ask for the facts             Feeling (how does
                                                                                                              the information affect
                                                                                                              people involved?)
 Intellection         To think                   Are introspective              Encourage                     Extraversion (share
                                                                                discussions                   their ideas with
                                                                                                              others)
 Learner              To learn                   Want to improve                Focus on the                  Judging (make sure
                                                                                process                       they are moving
                                                                                                              toward a goal)
 Context              To know the back-          Research history               Think about the past          Perceiving (be in
                      ground                     to understand                                                the moment)
 Strategic            To see alternatives        Forge the path                 Quickly name                  Perceiving (allow for
                                                 forward                        the issues                    the unexpected)


PRACTICAL EXAMPLES

The chart above illustrates how we can apply the principles of type development to enhance and
improve the GSF strengths. As an example, let’s look at how we could use the GSF and MBTI
instruments together for a team-building workshop. If we recognize what a person on a team
needs to feel engaged, then we can examine what he or she most naturally brings to the team
first. This is revealed through the GSF strength domain. After we know what the strength is, we
can hypothesize, based on the team’s composition, how other team members could use this
strength and how it might contribute to the team’s overall effectiveness. Furthermore, we can
encourage the individual to enhance his or her effectiveness on the team by flexing his or her
MBTI style to accommodate the styles of other team members. By raising the self-awareness of
each team contributor, we can give individuals a choice about which behaviors they will bring to the
team in order to achieve the most positive results for themselves and others.

Similarly, we can use these two instruments in concert to make the best of conflict situations. For
instance, if you are coaching a leader who is having difficulty with a direct report’s conflict style, it
will be beneficial to examine each person’s MBTI style and GSF strengths. If the leader drives
results by focusing on the GSF domain of Striving (working harder) and the direct report is driven
by the GSF domain of Relating (working with people), conflict might arise around the amount of
time each person takes to develop individual and team relationships and the perceived importance
of this time investment. The direct report with the Relating GSF domain might be frustrated at
times by the leader’s lack of empathy in connecting with other people on the team or, for that mat-
ter, with him or her. The leader with the Striving domain might not consider the importance of
these relationships in establishing the bottom line. As the coach, if you were to sit down with both
people together and have a conversation about differences in function pair motivation (particularly
related to Thinking and Feeling) as well as GSF strength domains, you could provide an effective,
nonjudgmental way of looking at their differences. Once the differences were understood, a plan
could be established to help leader and direct report work together and use each other’s strengths
to improve team performance.
M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 6




Feedback is the currency of every individual’s development. Sometimes, however, it is difficult for
people to integrate feedback if it comes from only one source. When people hear a recommenda-
tion from one person, they may take it with a grain of salt. When they get consistent feedback
from a number of sources, they may listen more closely. Imagine, for example, that you are work-
ing with a high-level executive who has a successful track record of technical proficiency but has
received some complaints about her managerial style. We can look at her strengths as identified by
the GSF tool and her MBTI function pair to start a discussion about what she does well naturally.
Then, when we start to examine her challenges, more than likely we will discover themes from
both instruments that will consistently tell the same story about an interpersonal struggle or an
opportunity for development. Receiving confirming feedback about a possible behavior from more
than one data source may help the executive be more receptive to the information. The use of
combined data from these two instruments presents a wonderful coaching opportunity to develop
a client at any level in the organization.


We can conceptualize using these two instruments together as taking advantage of our peripheral
vision: If we only look forward in one direction we may miss valuable perspectives. Combining the
power of the GSF and MBTI instruments gives us the comprehensive view we need to move indi-
viduals and leaders to the next level.


NOTES

1. Collins, J. (2001). Good to great: Why some companies make the leap and others don’t. New
   York: Harper Business Press.
2. Rath, T. (2007). StrengthsFinder 2.0. Omaha, NE: Gallup Press.
3. Rath, StrengthsFinder 2.0, 9.


About CPP Inc.
             ,
Since its founding in 1956, CPP Inc., has been a leading
                                 ,
publisher and provider of innovative products and services
for individual and organizational development. CPP has
been supplying reliable training solutions to businesses of
all sizes, including the Fortune 500, for more than 50 years.
The company’s hundreds of unique offerings have been
used by millions of individuals in more than 100 countries,
in more than 20 languages, to help people and organizations
grow and develop by improving performance and increasing
understanding. Among CPP’s world-renowned brands and
services are CPP Professional Services and the Myers-Briggs
Type Indicator ® (MBTI®), Strong Interest Inventory ®, Thomas-
Kilmann Conflict Mode Instrument (TKI), FIRO-B®, CPI 260®,
and California Psychological Inventory ™ (CPI™) assessments.

For more information on CPP Inc., and the Myers-Briggs Type
                            ,
Indicator assessment, please visit www.cpp.com.

Myers-Briggs Type Indicator, Myers-Briggs, MBTI, and Introduction to Type are registered trademarks and Step II is a trademark of the MBTI
Trust, Inc. Strong Interest Inventory, FIRO-B, CPI 260, and the CPP logo are registered trademarks and California Psychological Inventory and
CPI are trademarks of CPP Inc.
                            ,

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Mbti strengthfinders-guide-1

  • 1. M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 1 Using the Myers-Briggs ® Instrument with the Gallup StrengthsFinder 2.0 Instrument In our ongoing search for the ideal formula for leadership development, we are continually faced with the same initial question: From what point does each person start in terms of his or her devel- opment? If we understand the foundation of our clients’ personality styles and strengths, it is more likely that we can address what is and isn’t working in terms of their achieving their desired devel- opment goals. Psychological type theory holds that there are no “good” or “bad” or “better” or “worse” types; there is the four-letter type a person has verified fits him or her best and the appropriate use and flexing of that type. Similarly, the Gallup StrengthsFinder 2.0 (GSF) assessment focuses on what a person’s core strengths—rather than his or her challenges—say about the way that individual works with people, influences others, and works harder and smarter. If we combine the knowledge we gain from using the Myers-Briggs Type Indicator ® (MBTI®) and GSF assessments, we get a wealth of infor- mation we can use to examine a client’s style and strengths more comprehensively. Sometimes it is not enough to simply define our strengths. We must also reflect on the natural ways we are inclined to use them. Combining data from the GSF instrument with results from the MBTI instrument gives us a unique opportunity to help clients think about “flow” and the use of their function pairs, or driving motivators, in alternative and more effective ways. Jim Collins describes this process succinctly in his book Good to Great : “Leading from good to great does not mean coming up with the right answers and motivating others to follow…. It means understanding that you don’t have all the answers and then asking the questions that will lead to the best possi- ble insights” (italics added).1 D E V E LO P I N G ST R E N G T H S : A N E F F E C T I V E A P P R OAC H When we are developing leaders, our role as facilitator is to help direct them toward actualizing their strengths and recognizing their challenges as opportunities for development rather than as flaws to hide or to be ashamed of. Using the Myers-Briggs® and GSF assessments together is an effective approach to creating sustainable behavioral changes that will ultimately benefit the organi- zation and realize a substantial return on investment. The synergy achieved provides a multidimen- sional view of leadership that can be used at many levels of an organization. The GSF assessment grew out of the positive psychology movement begun by Martin Seligman (optimism vs. pessimism) and Mihalyi Csikszentmihalyi (flow). Donald Clifton studied Seligman’s
  • 2. M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 2 and Csikszentmihalyi‘s work and then asked, “What would happen if we studied what is right with people?” He believed it is better to start with developing one’s existing strengths than to focus on one’s challenges. This relates to the type construct that says people focus on developing their pre- ferred functions, the dominant and auxiliary, during the first half of life. Then, in the second half, they move on to developing their less-preferred functions, the tertiary and inferior. GSF strengths are unstable during childhood, become more stable as people develop, and are consistent through adulthood. According to Clifton’s theory, it’s how one uses a strength that counts; it is impossible to be too talented or too successful. This overlaps with the type construct that type development is about the appropriate use of one’s type. Clifton further contends that the extent to which people use their strengths at work is predictive of their level of engagement on the job. His research shows that employees who have the opportu- nity to tune into and use their strengths on the job are six times as likely to be engaged at work and more than three times as likely to report an excellent quality of life.2 Our overall strengths are not affected by mood, and under duress they do not become our weaknesses. This finding is dif- ferent from the type concept of being “in the grip” of the inferior function, which posits that we reverse the order in which we use our preferences when we are under great stress. These data resulted from a study comparing test-retest results from the GSF assessment as well as from a side-by-side comparison of the GSF tool with the 16PF and CPI 260® instruments. The overall story the GSF instrument tells is that the choices people make between the two statements in each item on the assessment parallel the choices they make every day in the real world. The premise for using the GSF tool with both individuals and teams is that if you focus first on developing your strengths, “you cannot be anything you want to be—but you can be a lot more of who you already are. 3 When we apply this idea to type theory and using preferences in combina- ” tion with strengths, we can highlight aspects of certain MBTI preferences that will enhance and amplify GSF strengths and enable them to be as effective as possible. Much as with using the MBTI instrument with teams, the goal of using the GSF assessment with teams is to create syn- ergy by pairing individuals with different strengths so they can balance, energize, and challenge one another to achieve their best performance. GSF theory suggests that teams composed of people who have differing top five strengths will have greater diversity, better decision-making practices, and sounder creative processes. The GSF assessment has four strength domains: • Relating themes (working with people) are Harmony, Communication, Empathy, Includer, Individualization, Relator, and Responsibility • Impacting themes (influencing people) are Command, Competition, Developer, Positivity, Maximizer, and Woo • Striving themes (working harder) are Achiever, Activator, Belief, Significance, Discipline, Adaptability, Focus, Restorative, and Self-Assurance • Thinking themes (working smarter) are Analytical, Arranger, Consistency, Connectedness, Deliberative, Futuristic, Ideation, Input, Intellection, Learner, Context, and Strategic
  • 3. M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 3 We can examine where a person’s top five strengths fall in terms of these four strength domains. If a person’s strengths traverse domains, this is an additional asset. If they are clustered in one domain, this is an opportunity to expand on type flexing and development to enhance the use of existing strengths. The following chart offers suggestions about integrating the GSF and MBTI instruments for ideal use of strengths and type preferences. MBTI® Preference to Strength Domain Needs on a Team As a Leader In Conflict Flex or Develop Relating Themes (Working with People) Harmony To achieve consensus Promote Look for agreement Thinking (try to be collaboration more directive and less diplomatic) Communication To tell their story Are great presenters Need to be heard Introversion (reflect on others’ view- points) Empathy To understand others Tune into others Sense others’ Thinking (attend to feelings their own needs and ideas) Includer To get everyone Accept others Include others Introversion (consider involved that others may not want to be included) Individualization To appreciate unique- Join people together Recognize varying Thinking (focus on ness in people viewpoints facts and people) Relator To have closeness Enjoy reaching goals Are anxious about Thinking (manage with others with others distance from others anxiety about not being close with everyone) Responsibility To see things through Take ownership Are honest and loyal Feeling (establish relationships while also meeting goals) Impacting Themes (Influencing People) Command To make decisions Take control Move conflict Feeling (include others forward in decision-making processes) Competition To be the best Want to be the best Need to win Feeling (collaborate better with others) Developer To encourage others Cultivate growth Recognize Sensing (attend to in others improvements details of what exactly needs changing) Positivity To engender Get buy-in from Keep things upbeat Sensing (attend to enthusiasm others what is realistic) Maximizer To achieve excellence Focus on strengths Seek to improve Thinking (think critically about what may be lacking) Woo To meet people Network with others Keep people Introversion (reflect connected on what the connec- tions do for them and others)
  • 4. M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 4 MBTI® Preference to Strength Domain Needs on a Team As a Leader In Conflict Flex or Develop Striving Themes (Working Harder) Achiever To challenge Are productive Make it productive Feeling (put energy into creating relation- ships) Activator To learn by doing Make things happen Can be impatient Perceiving (pause and reflect on what they are learning) Belief To see value Provide a purpose Keep things on track Perceiving (reflect on being in the moment) Significance To make a difference Strive to be important Need to be Thinking (reflect on recognized being objective and impartial) Discipline To organize Create order Add structure Perceiving (don't make decisions too soon) Adaptability To have flexibility Live in the moment Go with the flow Judging (recognize that a decision must be made eventually) Focus To finish Prioritize and follow Stay on track Perceiving (make sure through they have all the nec- essary information) Restorative To solve problems Assess challenges Help resolve Feeling (allow people differences to be heard and acknowledge them) Self-Assurance To be right Provide confidence Influence outcome Introversion (reflect on the needs and ideas of others) Thinking Themes (Working Smarter) Analytical To think critically Assess situations Can see all sides Feeling (what do people need to feel engaged?) Arranger To design a plan Configure for Are flexible Feeling (does the plan productivity allow for human error?) Consistency To have things be fair Treat people Set up clear rules Perceiving (what hap- the same pens when the plan suddenly changes?) Connectedness To connect Provide hope Supply rationale Sensing (be realistic and faith about what to expect from others) Deliberative To think things Anticipate obstacles Help make decisions Feeling (allow for emo- through tion to contribute to obstacles) Futuristic To have a vision Inspire others Focus on what Sensing (think about could be actual steps in imple- mentation) Ideation To see the big picture Make connections Are creative Sensing (think about what is practical)
  • 5. M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 5 MBTI® Preference to Strength Domain Needs on a Team As a Leader In Conflict Flex or Develop Thinking Themes (Working Smarter), cont. Input To get information Need to know more Ask for the facts Feeling (how does the information affect people involved?) Intellection To think Are introspective Encourage Extraversion (share discussions their ideas with others) Learner To learn Want to improve Focus on the Judging (make sure process they are moving toward a goal) Context To know the back- Research history Think about the past Perceiving (be in ground to understand the moment) Strategic To see alternatives Forge the path Quickly name Perceiving (allow for forward the issues the unexpected) PRACTICAL EXAMPLES The chart above illustrates how we can apply the principles of type development to enhance and improve the GSF strengths. As an example, let’s look at how we could use the GSF and MBTI instruments together for a team-building workshop. If we recognize what a person on a team needs to feel engaged, then we can examine what he or she most naturally brings to the team first. This is revealed through the GSF strength domain. After we know what the strength is, we can hypothesize, based on the team’s composition, how other team members could use this strength and how it might contribute to the team’s overall effectiveness. Furthermore, we can encourage the individual to enhance his or her effectiveness on the team by flexing his or her MBTI style to accommodate the styles of other team members. By raising the self-awareness of each team contributor, we can give individuals a choice about which behaviors they will bring to the team in order to achieve the most positive results for themselves and others. Similarly, we can use these two instruments in concert to make the best of conflict situations. For instance, if you are coaching a leader who is having difficulty with a direct report’s conflict style, it will be beneficial to examine each person’s MBTI style and GSF strengths. If the leader drives results by focusing on the GSF domain of Striving (working harder) and the direct report is driven by the GSF domain of Relating (working with people), conflict might arise around the amount of time each person takes to develop individual and team relationships and the perceived importance of this time investment. The direct report with the Relating GSF domain might be frustrated at times by the leader’s lack of empathy in connecting with other people on the team or, for that mat- ter, with him or her. The leader with the Striving domain might not consider the importance of these relationships in establishing the bottom line. As the coach, if you were to sit down with both people together and have a conversation about differences in function pair motivation (particularly related to Thinking and Feeling) as well as GSF strength domains, you could provide an effective, nonjudgmental way of looking at their differences. Once the differences were understood, a plan could be established to help leader and direct report work together and use each other’s strengths to improve team performance.
  • 6. M Y E R S - B R I G G S ®/ G A L L U P S T R E N G T H S F I N D E R 2 . 0 G U I D E / P A G E 6 Feedback is the currency of every individual’s development. Sometimes, however, it is difficult for people to integrate feedback if it comes from only one source. When people hear a recommenda- tion from one person, they may take it with a grain of salt. When they get consistent feedback from a number of sources, they may listen more closely. Imagine, for example, that you are work- ing with a high-level executive who has a successful track record of technical proficiency but has received some complaints about her managerial style. We can look at her strengths as identified by the GSF tool and her MBTI function pair to start a discussion about what she does well naturally. Then, when we start to examine her challenges, more than likely we will discover themes from both instruments that will consistently tell the same story about an interpersonal struggle or an opportunity for development. Receiving confirming feedback about a possible behavior from more than one data source may help the executive be more receptive to the information. The use of combined data from these two instruments presents a wonderful coaching opportunity to develop a client at any level in the organization. We can conceptualize using these two instruments together as taking advantage of our peripheral vision: If we only look forward in one direction we may miss valuable perspectives. Combining the power of the GSF and MBTI instruments gives us the comprehensive view we need to move indi- viduals and leaders to the next level. NOTES 1. Collins, J. (2001). Good to great: Why some companies make the leap and others don’t. New York: Harper Business Press. 2. Rath, T. (2007). StrengthsFinder 2.0. Omaha, NE: Gallup Press. 3. Rath, StrengthsFinder 2.0, 9. About CPP Inc. , Since its founding in 1956, CPP Inc., has been a leading , publisher and provider of innovative products and services for individual and organizational development. CPP has been supplying reliable training solutions to businesses of all sizes, including the Fortune 500, for more than 50 years. The company’s hundreds of unique offerings have been used by millions of individuals in more than 100 countries, in more than 20 languages, to help people and organizations grow and develop by improving performance and increasing understanding. Among CPP’s world-renowned brands and services are CPP Professional Services and the Myers-Briggs Type Indicator ® (MBTI®), Strong Interest Inventory ®, Thomas- Kilmann Conflict Mode Instrument (TKI), FIRO-B®, CPI 260®, and California Psychological Inventory ™ (CPI™) assessments. For more information on CPP Inc., and the Myers-Briggs Type , Indicator assessment, please visit www.cpp.com. Myers-Briggs Type Indicator, Myers-Briggs, MBTI, and Introduction to Type are registered trademarks and Step II is a trademark of the MBTI Trust, Inc. Strong Interest Inventory, FIRO-B, CPI 260, and the CPP logo are registered trademarks and California Psychological Inventory and CPI are trademarks of CPP Inc. ,