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M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 1




  Using the Myers-Briggs
                                                                     ®




  Instrument with the
  DiSC Instrument
                ®




After a practitioner or facilitator determines the goal of a project, session, or workshop, his or her
next challenge is to identify which tools to use to glean the necessary information. The object is
to find an instrument that, without overwhelming clients, provides meaningful data that can be
shared with them in a practical and sustainable way.


Sometimes a single instrument can’t provide all the information required, so a second assessment
is brought in to address the unmet needs. For example, bringing in the MBTI® instrument when
using the DiSC® instrument allows the practitioner to combine the value of psychological type
knowledge with the DiSC’s exploration of behavioral strengths to offer clients a comprehensive pic-
ture of their personality and behavioral style. This combination of results provides a greater return
on investment in the training than does a typical “one-off” training, which may end up parked on a
bookshelf and never fully utilized.


B L E N D I N G T H E T H E O R I E S A N D U N D E R S TA N D I N G D I F F E R E N C E S

The DiSC assessment focuses solely on behavior at work, while the insights revealed by the MBTI
instrument apply to overall behavioral style at home and at work. The highest DiSC dimension plays
a role similar to that of the dominant function in type theory, in that it is the dimension that is used
most often and most comfortably, and that is most accessible. Although the DiSC model does not
involve an interactive process like that of type dynamics, there are ways in which the four dimen-
sions work together to create personality patterns (to be discussed later). The Intensity Index of the
DiSC tool corresponds in a sense to the MBTI tool’s preference clarity index, except that with the
MBTI instrument we are speaking not to amounts of a preference but to the tendency for one pref-
erence to be more or less present than its opposite.


Type dynamics are influenced by a multitude of elements. According to type theory, the function
pairs are the drivers of our personality, and they influence the way we work on teams, lead others,
manage conflict and change, and communicate with others. The DiSC instrument can also add a
behavioral element to the actions we take based on the use of our preferences:


  Dominance (D) and Influence (I) have an internal locus of control. This means that people with
  Dominance or Influence as their highest dimension believe they have control over what happens
  in their life and will work to make things happen. They tend to be more assertive than people
  with Conscientiousness or Steadiness as their highest dimension, due in part to their belief that
M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 2




      if they put their mind to something they can make it happen. They are active and fast paced in
      their decision-making processes.


      Conscientiousness (C) and Steadiness (S) have an external locus of control. This means that
      people with Conscientiousness or Steadiness as their highest dimension believe they are some-
      what controlled by things in their world that are out of their hands. This may keep them from
      taking risks and may influence their level of pessimism versus optimism. They are thoughtful
      and moderately paced in their decision-making processes.


If we examine the ways in which this idea of locus of control influences the dominant functions,
we can make the hypotheses detailed in the following chart.



 MBTI®
 Dominant      DiSC D and I Dimensions                                DiSC C and S Dimensions
 Function      (Internal Locus of Control)                            (External Locus of Control)
 NE            Share ideas freely                                     Generate discussion with others during brainstorm-
                                                                      ing to affirm their ideas
               Demonstrate confidence in offering ideas to others     Use predictable and consistent ways to help others
                                                                      understand
               Take risks with unique opportunities                   Share ideas in an accurate and precise manner
               Can establish buy-in for less conventional ideas       Show loyalty to others by promoting harmony
 NI            Are confident in the integrity of their ideas even     Take time to establish competence before sharing
               without buy-in                                         learnings
               Can establish a plan with less external feedback       Rally for support behind the scenes
               Base ideas and hypotheses on intuitive logic           Look for more affirmation from others before
                                                                      sharing ideas
               Firmly believe that their idea will work               Are less verbally confrontational if or when ideas
                                                                      are challenged
 SE            Insist that facts be final and accurate                May seem insecure when facts are challenged
               Don’t need others to confirm their findings            May become frustrated when standards are not
                                                                      upheld
               Will be tenacious about proving what is right and      Will strive to provide absolute accuracy and quality
               wrong
               May overwhelm others with information that holds       Create step-by-step analysis to prove quality and
               less relevance                                         gain buy-in
 SI            May not always share the rationale of their ideas      Are cautious about jumping into arguments unless
               with others                                            absolutely sure of facts
               May resist change for change’s sake (in a stubborn     May have to push themselves to collaborate with
               way)                                                   others

               Provide service to others through the use of details   Become anxious when others disagree with their
                                                                      facts
               Are solid in their conviction about steps necessary    Are good at spotting flaws that interfere with
               for success                                            implementation of a plan
M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 3




 MBTI®
 Dominant   DiSC D and I Dimensions                                 DiSC C and S Dimensions
 Function   (Internal Locus of Control)                             (External Locus of Control)
 TE         Are persuasive and competitive in striving for the      Pride themselves on their analytical thinking ability
            best
            Seek power in influencing others with ideas             Become frustrated when performance standards
                                                                    are not clearly defined
            Provide fast-paced idea generation                      Feel that consistency and competency are key to
                                                                    approval from others
            Are logical and democratic in an autonomous way         Need feedback about ideas and credit for accom-
                                                                    plishments
 TI         Blossom in one-on-one discussions of strategy and       Take a more reserved and businesslike approach to
            vision                                                  team process
            Motivate others through commitment to objectivity       May not always share questions/challenges with
                                                                    others
            Want freedom from overprocessing details                Are patient in hearing and listening to other
                                                                    people’s ideas
            Appeal to what makes sense to others through            Dislike being caught off guard
            logic
 FE         Connect with others by entertaining them                Seek to be recognized for cooperating with others
            Infect others with their enthusiasm                     Take pride in accommodating others’ needs
            Focus on helping others achieve their individual        Are loyal to others and good listeners
            or group goals
            May not need social recognition as much as              Like clearly defined expectations so they will not
            Thinking types, but still receive it                    disappoint others

 FI         Are solid in their values and convictions about right   May be reluctant to disagree with an idea if a
            and wrong                                               conflict will follow
            Make decisions to benefit others                        Strive to cooperate with others behind the scenes
                                                                    to make things happen
            Connect more comfortably one-on-one or in small         Dislike taking risks that involve hurting another
            groups                                                  person’s feelings
            Motivate others by setting a good example               Systematically apply benefits of service to people
                                                                    to the bottom line




If we combine Dominance and Conscientiousness we see qualities similar to those associated
with the Thinking preference: logical, questioning, challenging, and skeptical. Similarly, if we com-
bine Influence and Steadiness we see qualities similar to those associated with the Feeling prefer-
ence: friendly, supportive, accepting, people focused, receptive, and agreeable.


D i S C PAT T E R N S

We can explore the fifteen different DiSC patterns as they relate to MBTI preferences to increase
our understanding of the ways the instruments complement each other. The following chart details
similarities between the DiSC patterns and corresponding MBTI preferences and describes how
individuals present in three applications: team interaction, leadership, and conflict situations.
M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 4




                     Correspond-
 DiSC Profiler       ing MBTI®
 Pattern             Preferences   Focus                    On a Team               As a Leader         In Conflict
 Achiever            ST            Accountability for own   Get it done             Accurate            Will be precise about
                                   work                                                                 facts
 Agent               NF            Group acceptance         Get along               Appreciative        May avoid to preserve
                                                                                                        group
 Appraiser           ST            Winning fairly and       Get buy-in              Analyst             Will be fair and
                                   creatively with others                                               objective
 Counselor           NF            Friendship and           Make people             Approachable        Will want a win-win
                                   happiness                happy                                       solution
 Creative            NT            Unique accomplish-   Move the team               Progressive         Will engage if for
                                   ments through change forward                                         progress
 Developer           IT            Independent work         Contribute behind       Innovative          Will be better at one-
                                   focused on logic         the scenes                                  on-one conflict
 Inspirational       NT            Creating the vision      Make it happen          Motivational        Will try to understand
                                                                                                        and influence
 Investigator        SJ(I)         Power through            Prove the reason        Determined          Will provide rationale
                                   authority                for movement
 Objective Thinker   ST            Correctness and          Do it right             Analytical          Will be aggressive
                                   critical thinking
 Perfectionist       SJ            Stability and com-       Show their              Competent           Will be persistent
                                   petence                  knowledge                                   about details
 Persuader           EP            Verbal acuity and        Be open to ideas        Poised              Will be open-minded
                                   flexibility
 Practitioner        ST            Self-discipline for      Stay the course         Proficient          Will stay on track
                                   growth
 Promoter            NF(P)         Approval, popularity     Enjoy them and          Optimistic          Will look at the bright
                                                            their style                                 side
 Result oriented     NT(IJ)        Dominance and            Shut up and             Dominant            Will push for closure
                                   independence             get it done
 Specialist          SF(J)         Maintaining the status   Change only             Cautious            Will want to keep
                                   quo                      if necessary                                things the same




W H E N A N D W H AT ?

It is often a challenge to find instruments that are suitable for use from the top down or from the
bottom up in organizations. Using the DiSC and MBTI instruments together enables training profes-
sionals to reach employees at a variety of experience and professional levels in a simple yet com-
prehensive way.


For example, let’s say a practitioner is working with a retail corporation that wants consistency in a
training message from the top down and the bottom up. Using the DiSC and MBTI instruments
together offers many alternatives. With C-suite executives, the practitioner can use the MBTI®
Form Q (Step II™) assessment to look at the diversity within type, and use the facets of each pref-
erence for a more comprehensive look at leadership, change and conflict management, communi-
cation, and decision making. The DiSC instrument can then be added to examine the direction of
these behaviors and some opportunities for behavioral change. As the practitioner moves into mid-
M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 5




dle management or high potentials, he or she can use the DiSC tool to explore what competencies
are currently lacking in individual contributors or managers. This can be combined with discussion
of the function pairs of the MBTI instrument and what is driving motivation, communication, and
conflict styles.

Moving on to the retail store managers and sales clerks, using the DiSC instrument will give peo-
ple a shared language to use in discussing with others at any level of the organization their results
and what they learned. The practitioner can integrate the use of the MBTI tool with this group by
sharing more information about motivation and styles that influence the way they work, interact
with one another, and serve as touchpoints to customers. When the store managers and sales
clerks are able to understand how they use their preferences in connecting with others and provid-
ing quality service to their customers, they can challenge themselves to operate from the best
parts of their type or flex across their preferences to use what is appropriate for the situation at
hand.


Consider another example: A manufacturing company that is already fluent in using the MBTI tool
would like to give its assembly line workers an opportunity to examine increasing their effective-
ness on the floor and decreasing errors. Using the DiSC instrument in concert with the MBTI
instrument in this situation will allow the line workers to look at behavioral opportunities they will
be able to concretely address and change. Then the MBTI tool will assist them in understanding
what contributes to their motivation styles and change management strategies. This dual assess-
ment approach can be likened to having two cameras pointed at the same landscape—the picture
produced is richer and more dynamic than it would be using either camera alone.


By integrating knowledge of type functions with an understanding of internal versus external locus
of control, practitioners can help their clients examine both what is present and what may be miss-
ing in the way they are relating to others and to their work. Whether the clients are using their
dominant function or their inferior function, they have opportunities for growth across the board,
and the direction of their behaviors can be influenced by what they learn through the use of the
DiSC assessment. Furthermore, the DiSC patterns offer them a unique perspective with which to
understand individuals and a simple language to use when communicating about it. They can then
pair these patterns with styles of leadership, team contribution, and conflict management to think
about where they are starting in terms of their development and what might be missing.


Often, when given new information about themselves or their personality style, people immedi-
ately respond with, “Where do I start?” The practical patterns offered by the DiSC tool combined
with an understanding of type dynamics can provide a number of options regarding where to begin
further development work. Practitioners can work with their clients to help them create an action
plan for three or even six months out and set a goal to address a new developmental opportunity
each month that is referenced through information offered by the DiSC and MBTI instruments.
Either way, practitioners can feel satisfied that they have provided a starting point at which people
can begin examining where they are currently and a path they can follow to drive their own devel-
opment in the future.
M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 6




About CPP Inc.
             ,
Since its founding in 1956, CPP Inc., has been a leading
                                 ,
publisher and provider of innovative products and services
for individual and organizational development. CPP has
been supplying reliable training solutions to businesses of
all sizes, including the Fortune 500, for more than 50 years.
The company’s hundreds of unique offerings have been
used by millions of individuals in more than 100 countries,
in more than 20 languages, to help people and organizations
grow and develop by improving performance and increasing
understanding. Among CPP’s world-renowned brands and
services are CPP Professional Services and the Myers-Briggs
Type Indicator ® (MBTI®), Strong Interest Inventory ®, Thomas-
Kilmann Conflict Mode Instrument (TKI), FIRO-B®, CPI 260®,
and California Psychological Inventory ™ (CPI™) assessments.

For more information on CPP Inc., and the Myers-Briggs Type
                            ,
Indicator assessment, please visit www.cpp.com.




Myers-Briggs Type Indicator, Myers-Briggs, MBTI, and Introduction to Type are registered trademarks and Step II is a trademark of the MBTI
Trust, Inc. Strong Interest Inventory, FIRO-B, CPI 260, and the CPP logo are registered trademarks and California Psychological Inventory and
CPI are trademarks of CPP Inc. DiSC is a registered trademark of Inscape Publishing, Inc. Used with permission. All rights reserved.
                            ,

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Using the Myers-Briggs<sup>®</sup> Instrument with the DiSC<sup>®</sup> Instrument

  • 1. M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 1 Using the Myers-Briggs ® Instrument with the DiSC Instrument ® After a practitioner or facilitator determines the goal of a project, session, or workshop, his or her next challenge is to identify which tools to use to glean the necessary information. The object is to find an instrument that, without overwhelming clients, provides meaningful data that can be shared with them in a practical and sustainable way. Sometimes a single instrument can’t provide all the information required, so a second assessment is brought in to address the unmet needs. For example, bringing in the MBTI® instrument when using the DiSC® instrument allows the practitioner to combine the value of psychological type knowledge with the DiSC’s exploration of behavioral strengths to offer clients a comprehensive pic- ture of their personality and behavioral style. This combination of results provides a greater return on investment in the training than does a typical “one-off” training, which may end up parked on a bookshelf and never fully utilized. B L E N D I N G T H E T H E O R I E S A N D U N D E R S TA N D I N G D I F F E R E N C E S The DiSC assessment focuses solely on behavior at work, while the insights revealed by the MBTI instrument apply to overall behavioral style at home and at work. The highest DiSC dimension plays a role similar to that of the dominant function in type theory, in that it is the dimension that is used most often and most comfortably, and that is most accessible. Although the DiSC model does not involve an interactive process like that of type dynamics, there are ways in which the four dimen- sions work together to create personality patterns (to be discussed later). The Intensity Index of the DiSC tool corresponds in a sense to the MBTI tool’s preference clarity index, except that with the MBTI instrument we are speaking not to amounts of a preference but to the tendency for one pref- erence to be more or less present than its opposite. Type dynamics are influenced by a multitude of elements. According to type theory, the function pairs are the drivers of our personality, and they influence the way we work on teams, lead others, manage conflict and change, and communicate with others. The DiSC instrument can also add a behavioral element to the actions we take based on the use of our preferences: Dominance (D) and Influence (I) have an internal locus of control. This means that people with Dominance or Influence as their highest dimension believe they have control over what happens in their life and will work to make things happen. They tend to be more assertive than people with Conscientiousness or Steadiness as their highest dimension, due in part to their belief that
  • 2. M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 2 if they put their mind to something they can make it happen. They are active and fast paced in their decision-making processes. Conscientiousness (C) and Steadiness (S) have an external locus of control. This means that people with Conscientiousness or Steadiness as their highest dimension believe they are some- what controlled by things in their world that are out of their hands. This may keep them from taking risks and may influence their level of pessimism versus optimism. They are thoughtful and moderately paced in their decision-making processes. If we examine the ways in which this idea of locus of control influences the dominant functions, we can make the hypotheses detailed in the following chart. MBTI® Dominant DiSC D and I Dimensions DiSC C and S Dimensions Function (Internal Locus of Control) (External Locus of Control) NE Share ideas freely Generate discussion with others during brainstorm- ing to affirm their ideas Demonstrate confidence in offering ideas to others Use predictable and consistent ways to help others understand Take risks with unique opportunities Share ideas in an accurate and precise manner Can establish buy-in for less conventional ideas Show loyalty to others by promoting harmony NI Are confident in the integrity of their ideas even Take time to establish competence before sharing without buy-in learnings Can establish a plan with less external feedback Rally for support behind the scenes Base ideas and hypotheses on intuitive logic Look for more affirmation from others before sharing ideas Firmly believe that their idea will work Are less verbally confrontational if or when ideas are challenged SE Insist that facts be final and accurate May seem insecure when facts are challenged Don’t need others to confirm their findings May become frustrated when standards are not upheld Will be tenacious about proving what is right and Will strive to provide absolute accuracy and quality wrong May overwhelm others with information that holds Create step-by-step analysis to prove quality and less relevance gain buy-in SI May not always share the rationale of their ideas Are cautious about jumping into arguments unless with others absolutely sure of facts May resist change for change’s sake (in a stubborn May have to push themselves to collaborate with way) others Provide service to others through the use of details Become anxious when others disagree with their facts Are solid in their conviction about steps necessary Are good at spotting flaws that interfere with for success implementation of a plan
  • 3. M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 3 MBTI® Dominant DiSC D and I Dimensions DiSC C and S Dimensions Function (Internal Locus of Control) (External Locus of Control) TE Are persuasive and competitive in striving for the Pride themselves on their analytical thinking ability best Seek power in influencing others with ideas Become frustrated when performance standards are not clearly defined Provide fast-paced idea generation Feel that consistency and competency are key to approval from others Are logical and democratic in an autonomous way Need feedback about ideas and credit for accom- plishments TI Blossom in one-on-one discussions of strategy and Take a more reserved and businesslike approach to vision team process Motivate others through commitment to objectivity May not always share questions/challenges with others Want freedom from overprocessing details Are patient in hearing and listening to other people’s ideas Appeal to what makes sense to others through Dislike being caught off guard logic FE Connect with others by entertaining them Seek to be recognized for cooperating with others Infect others with their enthusiasm Take pride in accommodating others’ needs Focus on helping others achieve their individual Are loyal to others and good listeners or group goals May not need social recognition as much as Like clearly defined expectations so they will not Thinking types, but still receive it disappoint others FI Are solid in their values and convictions about right May be reluctant to disagree with an idea if a and wrong conflict will follow Make decisions to benefit others Strive to cooperate with others behind the scenes to make things happen Connect more comfortably one-on-one or in small Dislike taking risks that involve hurting another groups person’s feelings Motivate others by setting a good example Systematically apply benefits of service to people to the bottom line If we combine Dominance and Conscientiousness we see qualities similar to those associated with the Thinking preference: logical, questioning, challenging, and skeptical. Similarly, if we com- bine Influence and Steadiness we see qualities similar to those associated with the Feeling prefer- ence: friendly, supportive, accepting, people focused, receptive, and agreeable. D i S C PAT T E R N S We can explore the fifteen different DiSC patterns as they relate to MBTI preferences to increase our understanding of the ways the instruments complement each other. The following chart details similarities between the DiSC patterns and corresponding MBTI preferences and describes how individuals present in three applications: team interaction, leadership, and conflict situations.
  • 4. M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 4 Correspond- DiSC Profiler ing MBTI® Pattern Preferences Focus On a Team As a Leader In Conflict Achiever ST Accountability for own Get it done Accurate Will be precise about work facts Agent NF Group acceptance Get along Appreciative May avoid to preserve group Appraiser ST Winning fairly and Get buy-in Analyst Will be fair and creatively with others objective Counselor NF Friendship and Make people Approachable Will want a win-win happiness happy solution Creative NT Unique accomplish- Move the team Progressive Will engage if for ments through change forward progress Developer IT Independent work Contribute behind Innovative Will be better at one- focused on logic the scenes on-one conflict Inspirational NT Creating the vision Make it happen Motivational Will try to understand and influence Investigator SJ(I) Power through Prove the reason Determined Will provide rationale authority for movement Objective Thinker ST Correctness and Do it right Analytical Will be aggressive critical thinking Perfectionist SJ Stability and com- Show their Competent Will be persistent petence knowledge about details Persuader EP Verbal acuity and Be open to ideas Poised Will be open-minded flexibility Practitioner ST Self-discipline for Stay the course Proficient Will stay on track growth Promoter NF(P) Approval, popularity Enjoy them and Optimistic Will look at the bright their style side Result oriented NT(IJ) Dominance and Shut up and Dominant Will push for closure independence get it done Specialist SF(J) Maintaining the status Change only Cautious Will want to keep quo if necessary things the same W H E N A N D W H AT ? It is often a challenge to find instruments that are suitable for use from the top down or from the bottom up in organizations. Using the DiSC and MBTI instruments together enables training profes- sionals to reach employees at a variety of experience and professional levels in a simple yet com- prehensive way. For example, let’s say a practitioner is working with a retail corporation that wants consistency in a training message from the top down and the bottom up. Using the DiSC and MBTI instruments together offers many alternatives. With C-suite executives, the practitioner can use the MBTI® Form Q (Step II™) assessment to look at the diversity within type, and use the facets of each pref- erence for a more comprehensive look at leadership, change and conflict management, communi- cation, and decision making. The DiSC instrument can then be added to examine the direction of these behaviors and some opportunities for behavioral change. As the practitioner moves into mid-
  • 5. M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 5 dle management or high potentials, he or she can use the DiSC tool to explore what competencies are currently lacking in individual contributors or managers. This can be combined with discussion of the function pairs of the MBTI instrument and what is driving motivation, communication, and conflict styles. Moving on to the retail store managers and sales clerks, using the DiSC instrument will give peo- ple a shared language to use in discussing with others at any level of the organization their results and what they learned. The practitioner can integrate the use of the MBTI tool with this group by sharing more information about motivation and styles that influence the way they work, interact with one another, and serve as touchpoints to customers. When the store managers and sales clerks are able to understand how they use their preferences in connecting with others and provid- ing quality service to their customers, they can challenge themselves to operate from the best parts of their type or flex across their preferences to use what is appropriate for the situation at hand. Consider another example: A manufacturing company that is already fluent in using the MBTI tool would like to give its assembly line workers an opportunity to examine increasing their effective- ness on the floor and decreasing errors. Using the DiSC instrument in concert with the MBTI instrument in this situation will allow the line workers to look at behavioral opportunities they will be able to concretely address and change. Then the MBTI tool will assist them in understanding what contributes to their motivation styles and change management strategies. This dual assess- ment approach can be likened to having two cameras pointed at the same landscape—the picture produced is richer and more dynamic than it would be using either camera alone. By integrating knowledge of type functions with an understanding of internal versus external locus of control, practitioners can help their clients examine both what is present and what may be miss- ing in the way they are relating to others and to their work. Whether the clients are using their dominant function or their inferior function, they have opportunities for growth across the board, and the direction of their behaviors can be influenced by what they learn through the use of the DiSC assessment. Furthermore, the DiSC patterns offer them a unique perspective with which to understand individuals and a simple language to use when communicating about it. They can then pair these patterns with styles of leadership, team contribution, and conflict management to think about where they are starting in terms of their development and what might be missing. Often, when given new information about themselves or their personality style, people immedi- ately respond with, “Where do I start?” The practical patterns offered by the DiSC tool combined with an understanding of type dynamics can provide a number of options regarding where to begin further development work. Practitioners can work with their clients to help them create an action plan for three or even six months out and set a goal to address a new developmental opportunity each month that is referenced through information offered by the DiSC and MBTI instruments. Either way, practitioners can feel satisfied that they have provided a starting point at which people can begin examining where they are currently and a path they can follow to drive their own devel- opment in the future.
  • 6. M Y E R S - B R I G G S ®/ D I S C G U I D E / P A G E 6 About CPP Inc. , Since its founding in 1956, CPP Inc., has been a leading , publisher and provider of innovative products and services for individual and organizational development. CPP has been supplying reliable training solutions to businesses of all sizes, including the Fortune 500, for more than 50 years. The company’s hundreds of unique offerings have been used by millions of individuals in more than 100 countries, in more than 20 languages, to help people and organizations grow and develop by improving performance and increasing understanding. Among CPP’s world-renowned brands and services are CPP Professional Services and the Myers-Briggs Type Indicator ® (MBTI®), Strong Interest Inventory ®, Thomas- Kilmann Conflict Mode Instrument (TKI), FIRO-B®, CPI 260®, and California Psychological Inventory ™ (CPI™) assessments. For more information on CPP Inc., and the Myers-Briggs Type , Indicator assessment, please visit www.cpp.com. Myers-Briggs Type Indicator, Myers-Briggs, MBTI, and Introduction to Type are registered trademarks and Step II is a trademark of the MBTI Trust, Inc. Strong Interest Inventory, FIRO-B, CPI 260, and the CPP logo are registered trademarks and California Psychological Inventory and CPI are trademarks of CPP Inc. DiSC is a registered trademark of Inscape Publishing, Inc. Used with permission. All rights reserved. ,