1. PRASU. D
Email:- saiprasannadasari44@gmail.com
Cell – +6-01111659837/ 0182395906
CAREER OBJECTIVE:
To create value and recognition on work place by producing the best result for the
organization through synchronization and hard work.
PROFESSIONAL SYNOPSIS:
• Diligent Process Lead with nearly 4 years’ of experience in end to end order
management, Accounts Receivable with a supervising of 6 member team.
• Lean Trained.
• Joined in pilot batch and successfully stabilized the process from onsite
trainings and transitions for WELLPOINT(ANTHEM) processes from OHIO state
(Accounts Receivables and Order to Cash)
• Single handedly transitioned from onshore and stabilizes within 32 days of time
• Successful knowledge transfer helped the team in meeting the SLA’s and KPI’s of the
process.
• Complete end to end knowledge of Process.
• Demonstrated expertise in customer service and also achieved customer awards and
appreciations
• Demonstrated expertise in to innovating process improvements that positively
affected in process stabilization and meeting timelines before time
• Extensively worked in Accounts Receivables & Cash Applications (Oracle ERP
Environment).
• Development of business process documentation involved in various stages of the
project such as Standard Operating Procedures/Reports/etc
• Strong analytical and problem solving skills.Ability to learn quickly and take up new
tasks and responsibilities. Can work effectively in cross-functional team environments
and experience in supporting end-users.
• Ability to lead and train teams on all aspects of accounts receivable analysis and update
them with latest analysis techniques
• Capable of communicating and coordinating activities with team members to ensure
steady work flow within the process
EDUCATIONAL QUALIFICATION:
Year Degree/Course Institute/University Percentage
2008 M.B.A
BHOJ REDDY ENGINEERING COLLEGE
FOR WOMEN (J.N.T.U)
77.0%
2006 B.Com
ST. PIOUS X DEGREE COLLEGE FOR
WOMEN
60.0%
2003 HSC HCL DAV JUNIOR COLLEGE 57.0%
2001 CBSE HCL DAV PUBLIC SCHOOL 47.0%
2. WORK EXPERIENCE:
Current Job Responsibilities:
Organization: Genpact India Pvt Ltd.
Role: Sr. Financial Ops Analyst (Process Developer-Level 2)
Duration: July 2010 – till today
Key Skills: End to End Health Insurance AR Billing.
Department: Order to Cash end to end/Accounts Receivables
Client: WellPoint (Anthem- USA)
Automotive Process – AR – O2C-end to end (with a supervising experience of 6
member team)
• Dealing with Customer Sales Orders and the Purchase Orders.
• Working on Oracle People soft platform.
• Updating the transactions (collection / receipts / debit note/ credit note) in
accurately and timely.
• Preparing, analyzing and monitor closely on debtors ageing, collections, submission
of Letter of Credit, checking with customers on outstanding debts. Reconcile
customers' outstanding payments, resolve payment discrepancies.
• Ensure adherence to company credit and collection standards and policies
• Assist in accounts receivables and year-end audits for credit control.
• Preparation of Bank reconciliation on a weekly basis.
• Assist with new process implementations and participate in continuous improvement
in process efficiency and effectiveness.
• Ensure intercompany transaction and billing are done, receivable/payable netting are
performed, assist with Inter-companies fund transfer and settlement.
• To assist with year-end activities and balance sheet schedule preparation.
• Ensure prompt submission
• Support new projects including system upgrades, testing and implementations as
they arise within the AR Department.
• Handling issues related to customer orders.
• Downloading customer contracts (funding documents and group structures) from
customer portals.
• Price Entry and Price reports pulling through Macros which supports invoice and
should be sent to customer.
• Order Entry, contract creation and contract renewing with the help of Funding
documents and group structure.
• Working with sales team to update the contracts.
• Quality check before finalization of contracts
• Web ex sessions.
• Dealing with payment terms and incoterms to release the contract
• Manage the daily activities of the Accounts Receivable Department.
• Responsible for Hiring, Training and supervise staff members in areas of procedures,
client relations and systems operations
• Setting up of new customer contracts and renewing the customer contracts every
year with the help of funding documents and group structure
• Updating contracts with new price
• Processing Insurance Claims
• Preparing and generating the final Invoice through oracle and sending it to the
customers through secured email.
3. • Reconciliation and doing research why there is difference between payments
compared to prior payment and current month
• Preparation and sending delinquency letters to customers whose receivables are
outstanding
• Making the credit or debit balance adjustments on customer invoice to let the
customer know how much is outstanding/surplus in their account
• Working with underwriters and sales team update and create contract
• Attending conference calls
• Working on SLA’s and timelines
• Following up with customers regarding the payments
• Interact with clients to review, approvals for adjustments on invoice and reconcile
billing issues and create/maintain client contact records
• Report, investigate and resolve any billing irregularities, aged billing discrepancies
and payment issues with the Collections Representative, Finance and Project
Managers
• Provide general assistance to Billing Supervisor as necessary.
• Raise invoices in Oracle, ensure invoices are printed and dispatched in timely manner
• Provide training and support to other members of the AR Department and other staff
as requested
• Responsible for Training and supervise the new team members in areas of
procedures, client relations and systems operations
EXTRA INITIATIVES TAKEN:
• Preparing VIC/AES every month on behalf of the team.
• Has give training to new joiners’ and they have stared the production with accuracy
and completed within the time lines
• Helped in solving the issues and handled escalations of other team members.
• Daily sending the production details of each team member every day to manager on
behalf of team.
• Supporting the team members if needed in production to ensure the work is
completed within the time lines.
• Has given seminars and conducted team meetings to ensure that team understands
end to end process and new updates process.
• Conducting team meeting every week to discuss on issues and escalations and
finding the solution for the same
• Conducting the Process Knowledge test every month to team members.
• Maintaining and updating the trackers related to daily work activities updates and
any changes needs to be done on behalf of team to monitor and ensure they have
completed or not.
• Preparing SLA dashboards
• Preparing SOP’s and Applying lean Ideas to automate the process
ACHIEVMENTS:
• In the year 2013 I was also rewarded with DIP (Differed Incentive Plan) of 1 lakh
rupees for my best performance for the financial year 2012-2013
• Twice awarded by the customer which also include a dollar amount.
4. • Two bronze awards for maintaining the SLA’s of the process
• Also being awarded with a cluster hike in the year 2012 by the CoE
• 1 lean awards for best process improvements and implementation
• Appreciations received from higher authority for best knowledge transferor as a
trainer to new joiners’
Organization: HYPERCUBE DESIGN CENTRE PVT LTD.
Role: Senior Accountant
Duration: June 2008 – June 2010
Key Skills: Senior Accountant/Office Administrator
Key Accountabilities
• Prepare vouchers, invoices, account statements, reports, and other records and
review for accuracy
• Handled cash transactions and issued receipts
• Conducted inventory and maintained office equipment and supplies
• Performed data entry and entered bills and vouchers and maintained customer
ledgers
• Calculation of employees salaries every month, Maintained attendance sheet, leave
records of employees, and Payment of daily wages to laborers,
• Monitored and collected overdue customer fees
• Prepared and issued customer invoices
• Review debtor's reconciliation statements regularly and check consistency in receipts
of dues
• Receive and process purchase orders in a timely mannerand Performed manual
goods receipting and billing
• Perform manual goods receipting and billing
• Daily monitoring the Incomes and Expenses by maintaining the trackers.
• Follow up on disputes or issues, stock availability and pending orders
• Preparation of cheques and issuing the same to the creditors after receiving approval
from higher authority
• Maintaining vouchers, bills and receipts and Handling petty cash
• Handling back office operation, confidential mails
SKILLS
Projects Has prepared project on Malaysia Goods & Services Tax (GST)
Databases Oracle People Soft, Knowledge on SAP FI CO
Computer
Literacy
MS Office
Internet Tools
MS Excel Advanced
MS Outlook
Accounting Packages (Tally 7.2, 9.0)
Oracle - People Soft, AFBS
SAP – FICO
PERSONAL DETAILS:
Name : PRASU. D
Nationality: INDIA
Gender : Female & Married