2. Presentation Outline
Introduction of Knowledge
Types of Knowledge
Knowledge Management (KM)
Knowledge Management Hierarchy
Knowledge Management Significance
Knowledge Management Process
Knowledge Management Life Cycle
3. Introduction to Knowledge
What is Knowledge?
What knowledge is not; Knowledge can certainly not be assumed to be equal to a dose of data and
above all, knowledge cannot be considered equal to information
Primarily be described as something that makes both data and information manageable
Lets take an comparison on getting a bus to some places
In short we can say that knowledge is characterized by information, a capacity and an attitude.
It is important that all three of these factors are given equal and sufficient attention
Over all knowledge is the result of a multitude of factors: experience, skills, culture, character,
personality, feelings, etc.
4. Types of Knowledge
Explicit knowledge
System-bound side of knowledge (information)
Explicit or codified knowledge is transmittable in formal, systematic language
Tacit/ Implicit knowledge
More people-bound side of knowledge (capacity and attitude)
Personal, context-specific, and therefore hard to formalize and communicate
Tacit Knowledge Explicit Knowledge
(Subjective) (Objective)
Knowledge of experience Knowledge of rationality
(body) (mind)
Simultaneous knowledge Sequential knowledge
(here and now) (there and then)
Analog knowledge Digital knowledge
(practice) (theory)
5. Knowledge Management (KM)
Collection of processes that govern the creation, dissemination, and utilization of
knowledge
Discipline within an organization that ensures that the intellectual capabilities of that
organization are shared, maintained and institutionalized
The process of systematically and actively managing and leveraging the stores of
knowledge in an organization
The way a company stores, organizes and accesses internal and external information.
Refers to an entire integrated system for accumulation, integration, manipulation, and
access of data across multiple organizations
Knowledge domains in organization management: organization, marketing and
technology
7. Knowledge Management Significance
Traditional reasons for KM are:
Improving Decision Making by reusing knowledge
Capturing knowledge from transient work forces
Additionally, we are finding we need KM because of:
Supporting knowledge communities
Obsolescence/Innovation
Knowledge persistence
Knowledge assets have often become more important to companies than financial and physical assets
and are often the only way for a company to distinguish itself from its competitor & gain competitive
advantage
10. References
1. “Knowledge Management and Development of Entrepreneurial Skills Among Students in Vocational
Technical Institutions in Lagos, Nigeria”; Stella Ify Anumnu, Federal College of Education Akoka,
Lagos Nigeria
2. “Knowledge management in small and medium-sized companies: knowledge management for
entrepreneurs” , R.P. uit Beijerse, Journal of Knowledge Management. Kempston: 2000. Vol. 4, Iss.
2; pg. 162
3. “The Role of Knowledge Management in Developing the Characteristics of Entrepreneurial
Organization Entrepreneurial Organization Entrepreneur Styles as Moderator Variables”, Ahmad Ali
Salih, International Journal of Small Business and Entrepreneurship Research
4. “Understanding Knowledge Management Concept”, Dr. Rajendra Suwal, Nepal Administrative Staff
College