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Strictly Confidential   © 2009 Prescient Digital Media  Not For Distribution Toby Ward, Prescient Digital Media Intranet Governance:  How to Run an Intranet Condensed version. Please contact us for full version.
Strictly Confidential   © 2009 Prescient Digital Media  Not For Distribution Toby Ward ,[object Object],[object Object],[object Object]
Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution + Additional info on…
Strictly Confidential   © 2009 Prescient Digital Media  Not For Distribution Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Think about… Strictly Confidential   © 2009 Prescient Digital Media  Not For Distribution ,[object Object],[object Object]
Governance ,[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Typical website & intranet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
C-level Power ,[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
The champion ,[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Walk the walk ,[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Talk the talk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution Nexus of Intranet Success
Governance planning process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
The whole business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Governance Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Governance Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Healthcare – Collaborative Governance Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution CEO Editor-in-Chief (Director of Communications) Editorial Committee  (Content Owners) Communications Committee Development Committee Finance  Hospital TBD ,[object Object],[object Object],[object Object],[object Object],Hospital Communications Technical ,[object Object],Content Authors ,[object Object],Internet Council (Internal & External Participation)
Collaborative Governance Model Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution Editor-In-Chief Intranet Council Co-Champions CIO & VP Editorial Committee Corporate Communications Advisory Group Human Resources
Financial Svcs – Centralized Hybrid Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Strictly Confidential   © 2009 Prescient Digital Media  Not For Distribution Case Study: Collaborative
Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
PNC Bank Intranet – Collaborative Model Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Strictly Confidential   © 2009 Prescient Digital Media  Not For Distribution Case Study: Centralized Hybrid
Centralized Hybrid Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution Content Contributors Editor in Chief Intranet Advisory Council Intranet Owner IS&T Support  Government Services  Diversity Healthcare Services/ Laundry Finance Education Market Corporate Services Key Geographies Senior Leadership Champion  Steering Committee HR Supply Management Marketing Law IS&T Content Area Owners
Sample structure – Centralized Hybrid ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Day-to-day Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Champion(s)  ,[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Owner  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Editor In Chief ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Intranet Steering Committee ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Owners, Authors, Contributors  ,[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution Site owner – owner or manager of site or section Author – writes the content on a site or section Contributor – provides the idea or suggestion for content
Intranet Advisory Council ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
IS&T Support Team ,[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Strictly Confidential   © 2009 Prescient Digital Media  Not For Distribution Policies & Standards
Standards & Policies ,[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Policies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Taxonomy ,[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution Government of Western Australia
Government of Western Australia Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Government of Western Australia Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Government of Western Australia Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Government of Western Australia Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Consensus is key ,[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution
Think about… Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution ,[object Object],[object Object]
Your homework ,[object Object],[object Object],[object Object],[object Object],Strictly Confidential  © 2009 Prescient Digital Media  Not For Distribution +
Strictly Confidential   © 2009 Prescient Digital Media  Not For Distribution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
www.PrescientDigital.com www.PrescientDigital.com
Free consulting / Q&A
Toby Ward, President, Prescient Digital Media [email_address] www.PrescientDigital.com www. IntranetBlog.com www.Twitter.com/TobyWard www.Twitter.com/Intranet2 www.Facebook.com  (search “Intranet Global Forum”) ‏ 416.986.2226

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Intranet Governance Sept 2009 Slideshare

  • 1. Strictly Confidential © 2009 Prescient Digital Media Not For Distribution Toby Ward, Prescient Digital Media Intranet Governance: How to Run an Intranet Condensed version. Please contact us for full version.
  • 2.
  • 3. Strictly Confidential © 2009 Prescient Digital Media Not For Distribution + Additional info on…
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  • 12. Strictly Confidential © 2009 Prescient Digital Media Not For Distribution Nexus of Intranet Success
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  • 19. Collaborative Governance Model Strictly Confidential © 2009 Prescient Digital Media Not For Distribution Editor-In-Chief Intranet Council Co-Champions CIO & VP Editorial Committee Corporate Communications Advisory Group Human Resources
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  • 39. Strictly Confidential © 2009 Prescient Digital Media Not For Distribution Government of Western Australia
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  • 50. Toby Ward, President, Prescient Digital Media [email_address] www.PrescientDigital.com www. IntranetBlog.com www.Twitter.com/TobyWard www.Twitter.com/Intranet2 www.Facebook.com (search “Intranet Global Forum”) ‏ 416.986.2226