"Performance Based Budgeting: Where are you in your journey?" presented by Adam Lindsay at Summer 2013 NCLGBA Conference (July 11, 2013)

1. Performance Based Budgeting -
Where are you in your journey?
Adam Lindsay
Director of Strategic Management
Rockingham County
July 11, 2013
alindsay@co.rockingham.nc.us

2. Elevating Performance Measures to
Performance Management
1. Mission
2. Assessment
3. Performance

4. Mission

6. Goal Setting and
Performance
Measurement
Alignment and
Integration
Office of Budget Evaluation
& Development

7. Why do this?
Communicate alignment of staff
actions & plans with expressed
interests of elected leaders
Provide focus to achieve results

8. Introducing the process
Citywide Goals
(Council & Staff)
Department Goals
Division
Objectives
Performance
Measures

9. Assessment

10. Dashboards
• Catawba County
• Rock Hill, SC - performance
• Rock Hill, SC – financial
• NC Water & Wastewater Rates
• SOG Fiscal Condition
• Wayne County, MI

11. Scorecards/Reports

13. Citizen
Report

17. Video Reports
• Rock Hill, SC
• Charlotte Performance Video

18. Internal
Report

21. Performance

22. CitiStat Models
Baltimore, MD
Winston-Salem
Somerville, MA

27. Balanced Scorecard

30. Other Initiatives
Rockingham County – Commissioner Goals
Cary – Priority Based Budgeting
Rockingham County – Lean Management
Rockingham County – Strategic Business
Portfolios

34. Current State Map

35. Future State Map

36. Data Summary
 Current state process data (hours):
▫ Delays = 14.5 days
▫ Cycle time = 4.3 days
▫ Total Lead time = 18.8 days
 Future state process data (hours):
▫ Delays = 8.0 days
▫ Cycle time = 3.8 days
▫ Total Lead time = 11.8 days
37% Potential Improvement in Lead Time

37. Savings from Central
Permitting
•Eliminate 2.75 Positions = $52,023 (Env Hlth Spec) + $31,317 (Perm Tech) +
$35,594 (Perm Tech) - $6,500 (Prog Assist) = $112,434 Annual Savings
•Increased Efficiencies for Clients & Staff
•Reduced Frequency of Gov Center Visits
•Reduced Overall Time Spent with Staff
•Reduced Time To Issue Land Development Permits

38. Opportunity Costs
• High Client Satisfaction Levels
• County Land Development Process Reputation
for Excellence
• High Level of Coordination Between Land
Development Departments
• Agility to Continuously Improve Land
Development Process