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Core Competencies for Public Health Professionals:
     Improving Health Teaching and Practice


         138th Annual APHA Conference, Denver CO
                 Tuesday November 9, 2010
                   8:30am - 10:00am MDT


                 Diane Downing, RN, PhD
                    Janet Place, MPH
                  Ron Bialek, MPP, CQIA
                Pamela Saungweme, MPH




                  www.phf.org/link
Presenter Disclosures

                      Diane Downing, RN, PhD
                         Janet Place, MPH
                       Ron Bialek, MPP, CQIA
                      Pamela Saungweme, MPH
(1) The following personal financial relationships with commercial interests
        relevant to this presentation existed during the past 12 months:




            No relationships to disclose.
Overview

 About the Council on Linkages Between Academia and
 Public Health Practice

 What are the Core Competencies for Public Health
 Professionals?
   Why three tiers instead of one?
   Process for updating them
   Users and Uses


 Tools being developed to assist with use

 Comments? We want to hear from you!!
PHF’s Mission



We improve the public’s health by
 strengthening the quality and
 performance of public health
           practice.




                              Healthy Practices
                               Healthy People
                               Healthy Places
Council’s Mission


 To improve public health practice and education by:


   Fostering, coordinating, and monitoring links between academia and the public
   health and healthcare community


   Developing and advancing innovative strategies to build and strengthen public
   health infrastructure


   Creating a process for continuing public health education throughout one’s
   career




                              Funded by CDC and HRSA
                                   Staffed by PHF
Council on Linkages Between Academia and Public Health
Practice

                                   American College of Preventive Medicine
                                   American Public Health Association
   The overall objective of the    Association of Schools of Public Health

   Council is to improve the       Association of State and Territorial Health Officials
                                   Association of University Programs in Health Administration
   relevance of public health      Association for Prevention Teaching and Research
   education to practice and to    Centers for Disease Control and Prevention
   promote education throughout    Community-Campus Partnerships for Health

   one’s career                    Council of Accredited Masters of Public Health Programs
                                   Health Resources and Services Administration
                                   National Association of County and City Health Officials
                                   National Association of Local Boards of Health
   Grew out of the Public Health   National Environmental Health Association
   Faculty/Agency Forum            National Network of Public Health Institutes
                                   National Library of Medicine
                                   Quad Council of Public Health Nursing Organizations
                                   Society for Public Health Education
   17 national organizations
The Core Competencies for Public Health Professionals


    Are a set of skills desirable for the broad practice of public
    health


    Reflect characteristics that staff of public health organizations
    may want to possess as they work to protect and promote
    health in the community


    Are designed to serve as a starting point for academic and
    practice organizations to understand, assess and meet,
    training and workforce needs
History of the Core Competencies
About the Core Competencies

  Purpose: to help strengthen public health workforce development

  Original set adopted (April 2001)
     Specified skill levels
     Difficult to measure—intentional
     Decision to revisit every 3 years
     Widespread use
     Demonstrated benefits and validity

  Workgroup formed in September 2007 to begin refining and updating
  the Core Competencies

  Consensus set of skills desirable for the broad practice of public health
     Approved by 17 national organizations (academic & practice)

  Extensive research went into their development
How we got where we are today…
   Draft Tier 2 Core Competencies put up for public comment (June 2008)

   Tier 2 Core Competencies adopted by Council on Linkages (June 2009)

   Logical next step – entailed drafting Tier 1 and Tier 3 Core Competencies, and putting them up for
   public comment (Fall 2009)

   Public comment period for Tiers 1 and 3 (November—December 2009)

   Extensive comment review process (February—April 2010)

   Refinement and revision of Core Competencies by Workgroup (April 2010)

   The Core Competencies Workgroup recommended to the Council:
       Adoption of Tier 1 and Tier 3 Core Competencies, as well as minor changes to Tier 2
       Permitting without a vote revisions to examples and footnotes embedded in individual
       competencies to reflect changes in practice and experience with use of the Core Competencies
       over time

   Unanimous adoption by Council on Linkages (May 2010)
       Special thanks to APHA members and others for providing feedback!!

   Presently, tools are being developed to help practitioners use the Core Competencies
                                                                                                        10
Why revise the original Core Competencies?
   Response to major changes in public health (9/11, new technologies, aging
   workforce etc.)

          Desire to make them more relevant to practice

   Wide spread use

          State Health Departments (SHDs)
              ASTHO reported in 2009 that more than half of the SHDs were
              using the Core Competencies

          Local Health Departments (LHDs)
             NACCHO’s 2008 profile study noted that over 30% of LHDs are
              using the Core Competencies

          Academe
             Results of a 2006 COL survey showed that over 90% of
             academic public health programs use the Core Competencies
Other Core Competencies Power Users

     CDC for competency development
     HRSA’s Public Health Training Centers (PHTCs)
     TRAIN affiliates
         23 states
         2 national organizations
     Many public health disciplines
The Core Competencies are helping organizations

   Develop
       Job descriptions
       Workforce competency assessments
       Discipline-specific competencies
       Training plans
       Workforce development plans
       Performance objectives
       Curricula


   Conduct
       Curricula review and development
       Performance reviews/evaluations


                                          ------
       They can also help you prepare for accreditation
Future Uses

Accreditation
     Core Competencies are incorporated into the Public Health
     Accreditation (PHAB) Standards


Healthy People 2020 Objectives (Final Draft)
     PHI–1: Increase the proportion of Federal, Tribal, State, and local public health
     agencies that incorporate Core Competencies for Public Health Professionals into
     job descriptions and performance evaluations.

     PHI–2: (Developmental) Increase the proportion of Tribal, State, and local public
     health personnel who receive continuing education consistent with the Core
     Competencies for Public Health Professionals.

     PHI–3: Increase the proportion of Council on Education for Public Health (CEPH)
     accredited schools of public health, CEPH accredited academic programs, and
     schools of nursing (with a public health or community health component) that
     integrate Core Competencies for Public Health Professionals into curricula.
The New Core Competencies

    Maintain the original 8 domain framework

    Designed for Tier 1, Tier 2 and Tier 3 public health professionals

    Follow rules for competency development:
        One verb per statement
        No internal modifiers
        Each competency statement placed in one domain

            Makes each competency more manageable

            Makes each competency more measureable
Developers of the Core Competencies Tools
Core Competencies Workgroup

  Workgroup Chair
    Diane Downing, Arlington Department of Human Services

  Members
    Joan Cioffi, Centers for Disease Control and Prevention
    Mark Edgar, University of Illinois at Springfield
    Kristine Gebbie, Center for Health Policy, Columbia University School of Nursing
    John Gwinn, University of Akron
    Lisa Lang, National Library of Medicine
    John Lisco, Centers for Disease Control and Prevention
    Jeanne Matthews, Georgetown University School of Nursing and Health Studies
    Nancy McKenney, Wisconsin Department of Health and Family Services
    Kathy Miner, Rollins School of Public Health, Emory University
    Janet Place, NC Institute for Public Health, UNC Gillings School of Public Health
    Yolanda Savage, National Association of Local Boards of Health
Competencies to Practice Toolkit Subgroup

Workgroup Chair
   Janet Place, NC Institute for Public Health, UNC Gillings School of Public Health, NC

Members

    Sonya Armbruster, Sedwick County Health Department, KS
    Noel Barakat, Los Angeles Public Health, CA
    Dawn Beck, Olmsted County Public Health Services, MN
    Tom Burke, Johns Hopkins University School of Public Health, MD
    Marilyn Deling, Olmsted County Public Health Services, MN
    Joan Ellison, Livingston County Department of Health, NY
    Rachel Flores, University of California - Los Angeles, CA
    Linda Frazee, Kansas Department of Health and Environment, KS
    Kari Guida, Minnesota Department of Health, MN
    Louise Kent, Northern Kentucky Health Department, KY
    David Knapp, Department of Health, Frankfort, KY
    Lynn Maitlen, Indiana State Department of Health, IN
    Kim McCoy, Minnesota Department of Health, MN
    Nancy McKenney, Wisconsin Department of Health Services, WI
    Beth Resnick, Johns Hopkins University School of Public Health, MD
    Chris Stan, Connecticut Department of Public Health, CT
    Lillian Upton-Smith, Arnold School of Public Health, SC
    Judy Voss, Olmsted County Public Health Services, MN
Core Competencies tools being developed
Core Competencies tools
     Purpose – to help practitioners meet their workforce development
     needs

     Tools under development
        Domain definitions
        Competencies to Practice Toolkit
            Tools
                Self assessment
                QI techniques
            Example
                Job descriptions
                Workforce development plan
        Examples of how one can demonstrate competence
        Develop more “e.g.s” to help practitioners understand what individual
        competencies mean
        Scenario-based assessment tool
Four tools we will discuss today


   Examples of how one can demonstrate attainment of specific
   competencies


   Sample job description


   360 assessment tool


   Radar Chart
Your questions and comments are needed!!

   Are these tools useful?


   What’s missing from our tools?


   What other tools should we be developing?
How can one demonstrate attainment of specific
competencies?
Example of how one can demonstrate competence

                                                              Analytical/Assessment Skills

                       Tier 1                                        Tier 2 (Mid Tier)                                         Tier 3


   1A1.   Identifies the health status of populations 1B1.   Assesses the health status of               1C1.    Reviews the health status of populations
          and their related determinants of health           populations and their related                       and their related determinants of health
          and illness (e.g. factors contributing to          determinants of health and illness (e.g.            and illness conducted by the
          health promotion and disease prevention,           factors contributing to health promotion            organization (e.g. factors contributing to
          the quality, availability and use of health        and disease prevention, availability and            health promotion and disease
          services)                                          use of health services)                             prevention, availability and use of health
                                                                                                                 services)

    Given a particular geographic location, the      Provided with a number of resources that           Provided with the priority action plans from
     professional is asked to search the Internet        include current and historic population based       the chronic disease and infectious disease
     and published reports for population based          chronic disease indicators, the professional        branches of the public health agency, the
     health indicators and select those that are         is asked to propose priority actions for a          professional is asked to assess the merits
     associated with a community.                        community.                                          and priorities of each for a community.

                                                                                                          
Example of how to demonstrate competence - Exercise I



                                                      Analytical/Assessment Skills

                 Tier 1                                Tier 2 (Mid Tier)                                    Tier 3


    1A2.   Describes the                  1B2.   Describes the characteristics of a      1C2.   Describes the characteristics of a
           characteristics of a                  population-based health problem (e.g.          population-based health problem (e.g.
           population-based health               equity, social determinants,                   equity, social determinants,
           problem (e.g. equity, social          environment)                                   environment)
           determinants,
           environment)



                                                                                       
Example of how one can demonstrate competence


                                                            Communication Skills

                    Tier 1                                          Tier 2                                           Tier 3



 3A5.   Participates in the development of        3B5.   Presents demographic, statistical,      3C5.   Interprets demographic, statistical,
        demographic, statistical, programmatic           programmatic, and scientific                   programmatic, and scientific
        and scientific presentations                     information for use by professional and        information for use by professional and
                                                         lay audiences                                  lay audiences

  Given a data printout and draft manuscript      During Public Health Week all program         The state senate subcommittee on health
    by a program director, the professional is       managers are expected to do outreach into      and community well-being is holding a
    asked to reformat the material into a draft      the community on their work. The               hearing on the importance of public health
    poster presentation for use at a public          professional is asked to translate             in the state. The public health profession is
    health conference.                               population-based scientific data into a        asked to prepare a five minute
                                                                      th
                                                     presentation to 8 graders.                     presentation on the rationale for
                                                                                                    population-based health.  
Example of how to demonstrate competence - Exercise II



                                                  Communication Skills


                   Tier 1                                  Tier 2                                 Tier 3


  3A1. Identifies the health literacy of   3B1. Assesses the health literacy of   3C1. Ensures that the health literacy
       populations served                       populations served                     of populations served is
                                                                                       considered throughout all
                                                                                       communication strategies

                                                                                
360° competency assessment tool
Competency assessment tool

 Purpose - to help individuals and organizations assess gaps in skills
 and knowledge, and meet training needs


 Will have a 360° review
    Self assessment
    Peer review
    Supervisor review
Snippet from Tier 2 self assessment tool
Snippet from Tier 3 self assessment tool
Job Description
Typical components of a job description

   Overall position description with general areas of responsibility listed
   Essential functions of the job described with a couple of examples of
   each
   Required competencies (about 5-10)
   Required education and experience
   A description of the physical demands
   A description of the work environment
   Organization and process may vary, but these components give the
   employee clear direction
Let’s develop a State Health Officer Job Description!!
State Health Officer (SHO) Job Description

    Purpose of exercise – to help you give your Governor direction about
    what to look for when selecting a candidate for this position


     How will we accomplish this?
          Review the Core Competencies
          Determine 5-10 Core Competencies that someone in this
          position needs to have
State Health Officer (SHO) Job Description

 Position Summary:
       The SHO will report to the Governor of X State. The ideal candidate
       for this position should be able to:
 1.
 2.
 3.
 4.
 5.
 6.
 7.
 8.
 9.
 10.
Using Quality Improvement Methods in Public
Health




               Act         Plan




              Check        Do
How can one define QI in Public Health?

   Quality Improvement in Public Health is characterized by the use of a
   deliberate and defined improvement process, such as, Plan-Do-Check-Act,
   that is focused on activities leading to improved population and individual
   health


   It refers to a continuous and ongoing effort to achieve measurable
   improvements in the efficiency, effectiveness, quality, performance, and
   outcomes of services or processes with the goal of improving the health of
   the community

              Accreditation Coalition Quality Improvement Subgroup Consensus Agreement on 3/26/09
       Les Beitsch, Ron Bialek, Abby Cofsky, Liza Corso, Jack Moran, William Riley and Pamela Russo
So, what’s a Radar Chart?
Radar Chart (Spider Chart/Star Chart) is…
            (

    A graphic that can depict strengths and weaknesses together
       Circular graph used primarily as a data comparison tool
       Can also be displayed as a polygon
       Unlike most other chart types, does not plot an X value


    Gives a clear concise picture of current and desired future states


    Consensual picture – captures the group agreement
Radar Chart Example - Livingston County, NY
Radar Chart Example - Olmsted County, MN

                                    Financial Planning


                                                                     Cultural Competency


       Analytical-Assessment




                                                                                  Leadership



            Communication




                                                                            Public Health Sciences


     Development/Program Planning


                                                                      Outer ring = Outer ring = Advanced
                                                                                   Advanced
                                              Community Dimensions    Middle ring = Knowledgeable
                                                                                   Middle ring = Knowledge
                                                of Practice Skills    Inner ring = AwarenessAwareness
                                                                                   Inner ring =
Radar Chart Construction – (helps to work in teams) 
Radar Chart Construction



    Draw a circle and divide it into as many spokes as they are
    categories to chart


    Best not to have more than 8 categories since more make it difficult
    to visualize
Radar Chart Construction



     Determine the measurement scale

     The farther from the center the better the score

     Types of measurement scales:
        quantitative (e.g. 1-5)
        qualitative (e.g. SA, A, D, SD)
Radar Chart – Measurement Scale


                                   5
SD—Strongly Disagree
D—Disagree
A—Agree                            4
SA—Strongly Agree
                                   3


                                   2

0—Nothing In Place                 1
1—Investigating
2—Minimal
3—Basics Are In Place
4—Using It On Selected
   Projects
5—Agency-Wide Use With            SD
   Good Results
                                  D

                                  A

                                  SA
Radar Chart Construction


    Show the range of scores on each measurement criteria
    – see where the consensus score came out


    Connect the scores and a pattern will develop
Radar Chart Example

                                                   A


A public health agency decided to                      5
rate itself on how well it was doing
on Performance Management. The                         4
agency rated itself using a (0-5)
quantitative scale, where:                             3
0 =(nothing in place)                      Range
5= (outstanding)                                       2
                                                           Why
The agency rated itself on the                         1
four criteria below:
A. Performance Standards               D                         B
B. Performance Measures
C. Reporting of Progress
D. Quality Improvement




                                                   C
Radar Chart Example


                                A

                                    5
 The public health agency
 came up with an                    4
 improvement goal for
 the next 12 months and             3         How
 added it to their radar
 chart.                             2

                                    1


                            D                       B
                                        Gap




                                C
Competencies Skills Radar Chart

                                         1
 1. Analytic/Assessment Skills
 2. Policy Development/                      5
    Program Planning Skills
 3. Communication Skills             8       4
 4. Cultural Competency Skills                       2
 5. Community Dimensions                     3
    of Practice Skills
 6. Basic Public Health
                                             2
    Science Skills
 7. Financial Planning &
    Management Skills                        1
 8. Leadership and Systems
    Thinking Skills              7                       3




 •   1 – Low Skills

 •   3 – Medium Skills
                                     6           4
 •   5 – High Skills



                                         5
Once you’ve set your goal


    Revisit this chart on a regular basis and plot
    improvement gains


    Also, observe if the gap is closing between the current
    and desired future states
The Radar Chart can help you and your team


   Develop a baseline
   Obtain a visual consensus
   Capture the range of feelings or perceptions of team members
   Identify areas for improvement
   Identify areas of excellence
   Visually show improvement goals and performance gaps
Recap – Summary of tools

 We’ve discussed 4 tools that are under development:

   Examples of how one can demonstrate attainment of specific
   competencies

   Sample job description

   360 assessment tool

   Radar Chart


 What else is needed?
Next Steps


Continue to develop tools

Provide tools online
  We will keep the public health community informed
  Join our Council “Friends list” to keep track of our progress


Send additional feedback to psaungweme@phf.org
Thank You!

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Core Competencies for Public Health Professionals: Improving Health Teaching and Practice

  • 1. Core Competencies for Public Health Professionals: Improving Health Teaching and Practice 138th Annual APHA Conference, Denver CO Tuesday November 9, 2010 8:30am - 10:00am MDT Diane Downing, RN, PhD Janet Place, MPH Ron Bialek, MPP, CQIA Pamela Saungweme, MPH www.phf.org/link
  • 2. Presenter Disclosures Diane Downing, RN, PhD Janet Place, MPH Ron Bialek, MPP, CQIA Pamela Saungweme, MPH (1) The following personal financial relationships with commercial interests relevant to this presentation existed during the past 12 months: No relationships to disclose.
  • 3. Overview About the Council on Linkages Between Academia and Public Health Practice What are the Core Competencies for Public Health Professionals? Why three tiers instead of one? Process for updating them Users and Uses Tools being developed to assist with use Comments? We want to hear from you!!
  • 4. PHF’s Mission We improve the public’s health by strengthening the quality and performance of public health practice. Healthy Practices Healthy People Healthy Places
  • 5. Council’s Mission To improve public health practice and education by: Fostering, coordinating, and monitoring links between academia and the public health and healthcare community Developing and advancing innovative strategies to build and strengthen public health infrastructure Creating a process for continuing public health education throughout one’s career Funded by CDC and HRSA Staffed by PHF
  • 6. Council on Linkages Between Academia and Public Health Practice American College of Preventive Medicine American Public Health Association The overall objective of the Association of Schools of Public Health Council is to improve the Association of State and Territorial Health Officials Association of University Programs in Health Administration relevance of public health Association for Prevention Teaching and Research education to practice and to Centers for Disease Control and Prevention promote education throughout Community-Campus Partnerships for Health one’s career Council of Accredited Masters of Public Health Programs Health Resources and Services Administration National Association of County and City Health Officials National Association of Local Boards of Health Grew out of the Public Health National Environmental Health Association Faculty/Agency Forum National Network of Public Health Institutes National Library of Medicine Quad Council of Public Health Nursing Organizations Society for Public Health Education 17 national organizations
  • 7. The Core Competencies for Public Health Professionals Are a set of skills desirable for the broad practice of public health Reflect characteristics that staff of public health organizations may want to possess as they work to protect and promote health in the community Are designed to serve as a starting point for academic and practice organizations to understand, assess and meet, training and workforce needs
  • 8. History of the Core Competencies
  • 9. About the Core Competencies Purpose: to help strengthen public health workforce development Original set adopted (April 2001) Specified skill levels Difficult to measure—intentional Decision to revisit every 3 years Widespread use Demonstrated benefits and validity Workgroup formed in September 2007 to begin refining and updating the Core Competencies Consensus set of skills desirable for the broad practice of public health Approved by 17 national organizations (academic & practice) Extensive research went into their development
  • 10. How we got where we are today… Draft Tier 2 Core Competencies put up for public comment (June 2008) Tier 2 Core Competencies adopted by Council on Linkages (June 2009) Logical next step – entailed drafting Tier 1 and Tier 3 Core Competencies, and putting them up for public comment (Fall 2009) Public comment period for Tiers 1 and 3 (November—December 2009) Extensive comment review process (February—April 2010) Refinement and revision of Core Competencies by Workgroup (April 2010) The Core Competencies Workgroup recommended to the Council: Adoption of Tier 1 and Tier 3 Core Competencies, as well as minor changes to Tier 2 Permitting without a vote revisions to examples and footnotes embedded in individual competencies to reflect changes in practice and experience with use of the Core Competencies over time Unanimous adoption by Council on Linkages (May 2010) Special thanks to APHA members and others for providing feedback!! Presently, tools are being developed to help practitioners use the Core Competencies 10
  • 11. Why revise the original Core Competencies? Response to major changes in public health (9/11, new technologies, aging workforce etc.) Desire to make them more relevant to practice Wide spread use State Health Departments (SHDs) ASTHO reported in 2009 that more than half of the SHDs were using the Core Competencies Local Health Departments (LHDs) NACCHO’s 2008 profile study noted that over 30% of LHDs are using the Core Competencies Academe Results of a 2006 COL survey showed that over 90% of academic public health programs use the Core Competencies
  • 12. Other Core Competencies Power Users CDC for competency development HRSA’s Public Health Training Centers (PHTCs) TRAIN affiliates 23 states 2 national organizations Many public health disciplines
  • 13. The Core Competencies are helping organizations Develop Job descriptions Workforce competency assessments Discipline-specific competencies Training plans Workforce development plans Performance objectives Curricula Conduct Curricula review and development Performance reviews/evaluations ------ They can also help you prepare for accreditation
  • 14. Future Uses Accreditation Core Competencies are incorporated into the Public Health Accreditation (PHAB) Standards Healthy People 2020 Objectives (Final Draft) PHI–1: Increase the proportion of Federal, Tribal, State, and local public health agencies that incorporate Core Competencies for Public Health Professionals into job descriptions and performance evaluations. PHI–2: (Developmental) Increase the proportion of Tribal, State, and local public health personnel who receive continuing education consistent with the Core Competencies for Public Health Professionals. PHI–3: Increase the proportion of Council on Education for Public Health (CEPH) accredited schools of public health, CEPH accredited academic programs, and schools of nursing (with a public health or community health component) that integrate Core Competencies for Public Health Professionals into curricula.
  • 15. The New Core Competencies Maintain the original 8 domain framework Designed for Tier 1, Tier 2 and Tier 3 public health professionals Follow rules for competency development: One verb per statement No internal modifiers Each competency statement placed in one domain Makes each competency more manageable Makes each competency more measureable
  • 16. Developers of the Core Competencies Tools
  • 17. Core Competencies Workgroup Workgroup Chair Diane Downing, Arlington Department of Human Services Members Joan Cioffi, Centers for Disease Control and Prevention Mark Edgar, University of Illinois at Springfield Kristine Gebbie, Center for Health Policy, Columbia University School of Nursing John Gwinn, University of Akron Lisa Lang, National Library of Medicine John Lisco, Centers for Disease Control and Prevention Jeanne Matthews, Georgetown University School of Nursing and Health Studies Nancy McKenney, Wisconsin Department of Health and Family Services Kathy Miner, Rollins School of Public Health, Emory University Janet Place, NC Institute for Public Health, UNC Gillings School of Public Health Yolanda Savage, National Association of Local Boards of Health
  • 18. Competencies to Practice Toolkit Subgroup Workgroup Chair Janet Place, NC Institute for Public Health, UNC Gillings School of Public Health, NC Members Sonya Armbruster, Sedwick County Health Department, KS Noel Barakat, Los Angeles Public Health, CA Dawn Beck, Olmsted County Public Health Services, MN Tom Burke, Johns Hopkins University School of Public Health, MD Marilyn Deling, Olmsted County Public Health Services, MN Joan Ellison, Livingston County Department of Health, NY Rachel Flores, University of California - Los Angeles, CA Linda Frazee, Kansas Department of Health and Environment, KS Kari Guida, Minnesota Department of Health, MN Louise Kent, Northern Kentucky Health Department, KY David Knapp, Department of Health, Frankfort, KY Lynn Maitlen, Indiana State Department of Health, IN Kim McCoy, Minnesota Department of Health, MN Nancy McKenney, Wisconsin Department of Health Services, WI Beth Resnick, Johns Hopkins University School of Public Health, MD Chris Stan, Connecticut Department of Public Health, CT Lillian Upton-Smith, Arnold School of Public Health, SC Judy Voss, Olmsted County Public Health Services, MN
  • 19. Core Competencies tools being developed
  • 20. Core Competencies tools Purpose – to help practitioners meet their workforce development needs Tools under development Domain definitions Competencies to Practice Toolkit Tools Self assessment QI techniques Example Job descriptions Workforce development plan Examples of how one can demonstrate competence Develop more “e.g.s” to help practitioners understand what individual competencies mean Scenario-based assessment tool
  • 21. Four tools we will discuss today Examples of how one can demonstrate attainment of specific competencies Sample job description 360 assessment tool Radar Chart
  • 22. Your questions and comments are needed!! Are these tools useful? What’s missing from our tools? What other tools should we be developing?
  • 23. How can one demonstrate attainment of specific competencies?
  • 24. Example of how one can demonstrate competence Analytical/Assessment Skills Tier 1 Tier 2 (Mid Tier) Tier 3 1A1. Identifies the health status of populations 1B1. Assesses the health status of 1C1. Reviews the health status of populations and their related determinants of health populations and their related and their related determinants of health and illness (e.g. factors contributing to determinants of health and illness (e.g. and illness conducted by the health promotion and disease prevention, factors contributing to health promotion organization (e.g. factors contributing to the quality, availability and use of health and disease prevention, availability and health promotion and disease services) use of health services) prevention, availability and use of health services)  Given a particular geographic location, the  Provided with a number of resources that  Provided with the priority action plans from professional is asked to search the Internet include current and historic population based the chronic disease and infectious disease and published reports for population based chronic disease indicators, the professional branches of the public health agency, the health indicators and select those that are is asked to propose priority actions for a professional is asked to assess the merits associated with a community. community.  and priorities of each for a community.  
  • 25. Example of how to demonstrate competence - Exercise I Analytical/Assessment Skills Tier 1 Tier 2 (Mid Tier) Tier 3 1A2. Describes the 1B2. Describes the characteristics of a 1C2. Describes the characteristics of a characteristics of a population-based health problem (e.g. population-based health problem (e.g. population-based health equity, social determinants, equity, social determinants, problem (e.g. equity, social environment) environment) determinants, environment)   
  • 26. Example of how one can demonstrate competence Communication Skills Tier 1 Tier 2 Tier 3 3A5. Participates in the development of 3B5. Presents demographic, statistical, 3C5. Interprets demographic, statistical, demographic, statistical, programmatic programmatic, and scientific programmatic, and scientific and scientific presentations information for use by professional and information for use by professional and lay audiences lay audiences  Given a data printout and draft manuscript  During Public Health Week all program  The state senate subcommittee on health by a program director, the professional is managers are expected to do outreach into and community well-being is holding a asked to reformat the material into a draft the community on their work. The hearing on the importance of public health poster presentation for use at a public professional is asked to translate in the state. The public health profession is health conference.  population-based scientific data into a asked to prepare a five minute th presentation to 8 graders.  presentation on the rationale for population-based health.  
  • 27. Example of how to demonstrate competence - Exercise II Communication Skills Tier 1 Tier 2 Tier 3 3A1. Identifies the health literacy of 3B1. Assesses the health literacy of 3C1. Ensures that the health literacy populations served populations served of populations served is considered throughout all communication strategies   
  • 29. Competency assessment tool Purpose - to help individuals and organizations assess gaps in skills and knowledge, and meet training needs Will have a 360° review Self assessment Peer review Supervisor review
  • 30. Snippet from Tier 2 self assessment tool
  • 31. Snippet from Tier 3 self assessment tool
  • 33. Typical components of a job description Overall position description with general areas of responsibility listed Essential functions of the job described with a couple of examples of each Required competencies (about 5-10) Required education and experience A description of the physical demands A description of the work environment Organization and process may vary, but these components give the employee clear direction
  • 34. Let’s develop a State Health Officer Job Description!!
  • 35. State Health Officer (SHO) Job Description Purpose of exercise – to help you give your Governor direction about what to look for when selecting a candidate for this position How will we accomplish this? Review the Core Competencies Determine 5-10 Core Competencies that someone in this position needs to have
  • 36. State Health Officer (SHO) Job Description Position Summary: The SHO will report to the Governor of X State. The ideal candidate for this position should be able to: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
  • 37. Using Quality Improvement Methods in Public Health Act Plan Check Do
  • 38. How can one define QI in Public Health? Quality Improvement in Public Health is characterized by the use of a deliberate and defined improvement process, such as, Plan-Do-Check-Act, that is focused on activities leading to improved population and individual health It refers to a continuous and ongoing effort to achieve measurable improvements in the efficiency, effectiveness, quality, performance, and outcomes of services or processes with the goal of improving the health of the community Accreditation Coalition Quality Improvement Subgroup Consensus Agreement on 3/26/09 Les Beitsch, Ron Bialek, Abby Cofsky, Liza Corso, Jack Moran, William Riley and Pamela Russo
  • 39. So, what’s a Radar Chart?
  • 40. Radar Chart (Spider Chart/Star Chart) is… ( A graphic that can depict strengths and weaknesses together Circular graph used primarily as a data comparison tool Can also be displayed as a polygon Unlike most other chart types, does not plot an X value Gives a clear concise picture of current and desired future states Consensual picture – captures the group agreement
  • 41. Radar Chart Example - Livingston County, NY
  • 42. Radar Chart Example - Olmsted County, MN Financial Planning Cultural Competency Analytical-Assessment Leadership Communication Public Health Sciences Development/Program Planning Outer ring = Outer ring = Advanced Advanced Community Dimensions Middle ring = Knowledgeable Middle ring = Knowledge of Practice Skills Inner ring = AwarenessAwareness Inner ring =
  • 43. Radar Chart Construction – (helps to work in teams) 
  • 44. Radar Chart Construction Draw a circle and divide it into as many spokes as they are categories to chart Best not to have more than 8 categories since more make it difficult to visualize
  • 45. Radar Chart Construction Determine the measurement scale The farther from the center the better the score Types of measurement scales: quantitative (e.g. 1-5) qualitative (e.g. SA, A, D, SD)
  • 46. Radar Chart – Measurement Scale 5 SD—Strongly Disagree D—Disagree A—Agree 4 SA—Strongly Agree 3 2 0—Nothing In Place 1 1—Investigating 2—Minimal 3—Basics Are In Place 4—Using It On Selected Projects 5—Agency-Wide Use With SD Good Results D A SA
  • 47. Radar Chart Construction Show the range of scores on each measurement criteria – see where the consensus score came out Connect the scores and a pattern will develop
  • 48. Radar Chart Example A A public health agency decided to 5 rate itself on how well it was doing on Performance Management. The 4 agency rated itself using a (0-5) quantitative scale, where: 3 0 =(nothing in place) Range 5= (outstanding) 2 Why The agency rated itself on the 1 four criteria below: A. Performance Standards D B B. Performance Measures C. Reporting of Progress D. Quality Improvement C
  • 49. Radar Chart Example A 5 The public health agency came up with an 4 improvement goal for the next 12 months and 3 How added it to their radar chart. 2 1 D B Gap C
  • 50. Competencies Skills Radar Chart 1 1. Analytic/Assessment Skills 2. Policy Development/ 5 Program Planning Skills 3. Communication Skills 8 4 4. Cultural Competency Skills 2 5. Community Dimensions 3 of Practice Skills 6. Basic Public Health 2 Science Skills 7. Financial Planning & Management Skills 1 8. Leadership and Systems Thinking Skills 7 3 • 1 – Low Skills • 3 – Medium Skills 6 4 • 5 – High Skills 5
  • 51. Once you’ve set your goal Revisit this chart on a regular basis and plot improvement gains Also, observe if the gap is closing between the current and desired future states
  • 52. The Radar Chart can help you and your team Develop a baseline Obtain a visual consensus Capture the range of feelings or perceptions of team members Identify areas for improvement Identify areas of excellence Visually show improvement goals and performance gaps
  • 53. Recap – Summary of tools We’ve discussed 4 tools that are under development: Examples of how one can demonstrate attainment of specific competencies Sample job description 360 assessment tool Radar Chart What else is needed?
  • 54. Next Steps Continue to develop tools Provide tools online We will keep the public health community informed Join our Council “Friends list” to keep track of our progress Send additional feedback to psaungweme@phf.org