Puppet has a very active, and very broad community. Learn about the various aspects and channels for this community, and how one member leveraged this vibrant community to transform himself from a noob to enough of a guru as to be "the Puppet Guy" at work, and to be able to consistently be a top contributor in multiple community channels. With the variety of community channels available, anyone can not only easily get started with Puppet, but even those who have been using it a while can learn by teaching. Lee Lowder Support Engineer, Puppet Labs Lee is currently a Support Engineer at Puppet Labs, where he trouble shoots and resolves issues for Puppet Enterprise customers. Prior to that, he was very active in the Puppet Community and used Puppet extensively at his prior job. While his educational background is in accounting, specifically operational audit, his professional career has consisted of technical support, retail sales management and systems administration. The core goal of operational audit is to improve effectiveness and efficiency, and this is the philosophy that drives him. He currently resides in Springfield, MO. "Automate All the Things!"