This session will start with a look at the community today. I will use our community metrics to take a look at all kinds of data about pull requests, bugs, mailing lists, IRC and more. In addition to the numbers, I'll also talk about some of our top contributors. We also have much to do to make the community better. I'll be presenting my plans for improvements that we'll be making to the Puppet community. Dawn Foster Community Lead, Puppet Labs Dawn Foster is the Community Lead for the Puppet Community at Puppet Labs. She has more than 18 years of experience in business and technology with expertise in community building, community management, open source software, market research, RSS and more. She is passionate about bringing people together through a combination of online communities and real-world events. She has experience building new communities, and managing existing communities with a particular emphasis on developer and open source communities. Past jobs include work at Intel and Jive Software among others.

1. #puppetconf
STATE OFTHE
PUPPET COMMUNITY
Dawn Foster
Community
Lead
|
Puppet
Labs
@geekygirldawn
dawn@puppetlabs.com
Kara Sowles
Community
Coordinator
|
Puppet
Labs
@FeyNudibranch
kara@puppetlabs.com

2. #puppetconf
AGENDA
• About the community
• Community tools
• Contributions and participation
• Future plans
• How you can
contribute

3. #puppetconf
DEFINING COMMUNITY
• Product contributors
• Developers / Modules
• Users
• Vendors
• Docs
• Evangelists
Photo by marya
Community includes all of the people who work on the project
Product contributors: developers, release managers, quality assurance, localization, etc.
Other developers: writing applications, modules, extensions, etc.
Users: people who run your software and provide feedback
Vendors: companies with products / services based on your project
Other contributors: promotion, moderation, documentation and more
Some people contribute as part of their employment at companies, while others contribute free time. The
community includes all of the people who are working on Puppet projects.

4. #puppetconf
COMMUNITY GUIDELINES
CODE OF CONDUCT
• Be nice
• Keep it legal
• Stay on topic
• Encourage diversity and
participation
Specific guidelines for tools and event participation
Be nice: Be courteous, respectful and polite: no regional, racial, gender, or other abuse will be tolerated. We like
nice people way better than mean ones!
Encourage diversity and participation: Make everyone in our community feel welcome, regardless of their
background, and encourage participation
Keep it legal: Don’t get us in trouble. Post only content you own, do not post private information, etc.
Stay on topic: Make sure that you are posting to the correct channel and avoid off-topic discussions. Also
remember that nobody likes spam.
Specific guidelines for various tools, etc.
http://docs.puppetlabs.com/community/community_guidelines.html

5. #puppetconf
COMPONENTS OF
COMMUNITY
PUG$

6. #puppetconf
COMMUNITY GROWTH
Mailing List Membership
Note: Double counting alert!!
0"
1000"
2000"
3000"
4000"
5000"
6000"
7000"
8000"
Oct"2011"
Nov"2011"
Dec"2011"
Jan"2012"
Feb"2012"
M
ar"2012"
Apr"2012"
M
ay"2012"
Jun"2012"Jul"2012"
Aug"2012"
Sep"2012"
Oct"2012"
Nov"2012"
Dec"2012"
Jan"2013"
Feb"2013"
M
ar"2013"
Apr"2013"
M
ay"2013"
June"2013"
July"2013"
PuppetBDev"
PuppetBUsers"

7. #puppetconf
COMMUNITY GROWTH
80,000 people
have downloaded
Puppet, PE, MCollective
or the LearningVM
5,000+ people
have been trained on
Puppet technologies
1,400 modules
449 module authors
1.2 million downloads
on the Puppet Forge
Forge: 1,407 modules 1,279,131 downloads
80k downloads: any user (ie, they've given us their email address) who downloaded Puppet OR Puppet Enterprise
OR MCollective OR Learning Puppet VM.
5000 have attended a Puppet training class.

8. #puppetconf
FORGE AND MODULES
Puppet Labs Modules
Publish your modules on the Forge today!
Hunter and Ashley joined the Forge Module engineering team in July. Note the spike in July where Hunter and
Ashley joined in July.
Focused on updating and merging pull requests for Puppet Labs modules. Also focused on mentoring community
members.
We’re also working on a lot of other things to make it much easier to publish to the Forge (better tools, better
documentation, mentorship and more). So get your modules on the Forge!

9. #puppetconf
ASK.PUPPETLABS.COM
We launched the Ask site late last year to give people another place to ask and find answers to questions about
Puppet. Similar to Stack Overflow.
Not intended to replace mailing lists, which are much better for discussions. But searching for answers to existing
questions isn’t as easy on ML.
By getting people to use Ask for questions, we can build up a more robust solution for finding the correct answer
to a question.

10. #puppetconf
ASK.PUPPETLABS.COM
Like Stack Overflow, you can mark an answer as “correct” which brings it to the top and allows for additional
answers and multiple comments on each answer.
By getting people to use Ask for questions, we can build up a more robust solution for finding the correct answer
to a question.

11. #puppetconf
TOP ASK CONTRIBUTORS
Partly as a result of Lee Lowder’s participation on Ask, we ended up hiring him recently.
You can see some of the other top participants, which include:
* Greg Baker (Ancillas)
* Ramin
* Stefan Schulte
* Greg Larkin

12. #puppetconf
MAILING LISTS - JULY
puppet-users puppet-dev razor mcollective
1 Jcbollinger TrevorVaughan Daniel Pittman R.I.Pienaar
2 Jakov Sosic Andy Parker Tom McSweeney Simon Hönscheid
3 Josh Cooper Jeff McCune Rene Gallati CheBrian
4 Forrie Nan Liu Michael Hancock Avishai Ish-Shalom
5 David Schmitt Badgerious Gustav Ahlman Fabrice Bacchella
6 Piotr Jasiulewicz Gavin Williams Nicholas Weaver Pere Hospital
7 GregC PawelTomulik Yasushi Murakami Alan F.
8 Nikolavp Ashley Penney Nan Liu AndriyYurchuk
9 Ygor Christian Flamm Alex Raddas Daniel Siechniewicz
10 Salty Old Cowdawg Simon Marechal David Lutterkort Ragsboss

13. #puppetconf
IRC PARTICIPATIONRank IRC Nick Lines Random IRC Quote
1 _rc 522 "the better way is still to do it properly"
2 Volcane 373 "cads: is something not working?"
3 supercow 228 "try it for yourself, i'm not really interested in arguing"
4 fubada 188 "finch upgraded puppetlabs-apache"
5 ashp 177 "I find it easier to learn in context"
6 binford2k 174 "deviantlinux how about /var/log/pe-activemq/activemq.log ?"
7 BarnacleBob 154 "i think its like user3 or something"
8 finch 153 "I think there were issues with undef leaking into templates"
9 ken_barber 144 "dblessing: so deactivate is the way to go, it just marks a nod..."
10 FriedBob 138 "danman:AFAIK, the master's"
11 badass 137 "also, I don't feel comfortable including that in my samba module"
12 Maior 121 "muchio: (if you define two resources with the same name)"
13 dgriffi 118 "torrancew: http://pastebin.com/GHbWCHUL"
14 Hunner 111 "phschwartz: In vagrant?Yes"
15 kepstin-work 110 "mhecho: you could either write a native type, or use an refres..."
16 Randm 109 "finch: just assign everything to luke in the ticket system"
17 deviantlinux 103 "Can I force a node to check in?"
18 natewalck 103 "fasty when you say database"
19 ramindk_ 102 "mlanghor: gem installed Passenger and selinux?"
20 Sp4rKy 101 "looks like it 's in the puppetlabs mysql module"

14. #puppetconf
PUPPET - ALL TIME

15. #puppetconf
PUPPET - LAST YEAR

16. #puppetconf
FACTER - LAST YEAR

17. #puppetconf
EASYTO CONTRIBUTE CODE
• GitHub pull requests
• CLA
• Trivial Patch Exemption
Collabocats by Jason Costello
We have people devoted to merging pull requests, and we’re getting them merged fairly quickly for key projects.
Process is pretty straightforward.
Follow instructions in contributing.md file.
Issue a GitHub pull request
A comment shows CLA signature status with instructions for next steps if you don’t have a signed CLA.
Trivial patches are exempt from the CLA.
* introduce no new functionality and
* are fewer than 10 lines (exceptions for white space, typos, comments, etc.)
http://docs.puppetlabs.com/community/trivial_patch_exemption.html
https://cla.puppetlabs.com

18. #puppetconf
COMMUNITY PLANS
• Community website improvements
• Robust user profiles
• Start a bunch of PUGs
• Better community metrics
• More recognition of community members

19. #puppetconf
PUPPET USER GROUPS
• What is a PUG?
• Join a PUG!
• Start a PUG!
We have them in 20 cities
PUGs are community run and anyone can start one.
What is a Puppet User Group?
Join your local Puppet User Group
Don’t have one in your area? Start a Puppet User group.
Learn more:
http://puppetlabs.com/community/user-groups-and-devops-groups/
http://puppetlabs.com/community/starting-a-user-group/

20. #puppetconf
TRIAGE-A-THONS!
• July was awesome
• Join us every quarter
• Anyone can participate
• See you on October 2nd!
http://triagepuppetoct2013.eventbrite.com/
What is a Triage-a-Thon?
A Triage-a-Thon is when Puppet community members from all around the world make a concerted effort on one
particular day to review all the open tickets and bug reports in Puppet and other projects, updating and
confirming ones that are still relevant and closing invalid tickets. Bonus points for submitting pull requests that
actually fix the bug!
July was awesome: Prizes Shirts
Join us every quarter
Anyone can participate
Next one to Oct 2: http://triagepuppetoct2013.eventbrite.com/

21. #puppetconf
PUPPET CAMPS
• 20 so far this year!
• Submit talks for upcoming camps!
• Washington DC (Nov 5)
• London (Nov 8)
• Munich (Nov 28)
Not all of them have push-ups.
Previous camps in Stockholm, Ghent, New York, Bay Area, Amsterdam Sydney and many more.
Process for new camps (active UG & venue helps).
https://puppetlabs.com/community/puppet-camp/

22. #puppetconf
CONTRIBUTETODAY
• Ask / Mailing Lists
• BugTriage
• Docs
• Contribute code to projects
• Contribute modules to Forge
We’ve hired a lot of people from the community :)
Photo by Brenda Gottsabend

23. #puppetconf
THANKYOU!
Dawn Foster
Community
Lead
|
Puppet
Labs
@geekygirldawn
dawn@puppetlabs.com
Kara Sowles
Community
Coordinator
|
Puppet
Labs
@FeyNudibranch
kara@puppetlabs.com

24. #puppetconf
Follow us on Twitter @puppetlabs
youtube.com/puppetlabsinc
slideshare.net/puppetlabs