1. CREDIT GROUP NOVEMBER 1998
SUISSE
ENVIRONMENTAL REPORT
1997/98
www.csg.ch/ecoreport98

2. PORTRAIT
CREDIT SUISSE GROUP AND THE ENVIRONMENT
Credit Suisse Group (CSG) is decided to use the EMS of Credit evaluation referred to in the opera-
a global financial services com- Suisse, the most sophisticated in tional ecology section covers CSG’s
pany offering a comprehensive the Group at the time, for the entire banking sites in Switzerland and
range of banking and insurance CSG. does not include Winterthur (refer-
products. Represented on all ence date 1 January 1997).
The environmental management
continents and in all major
system of the Swiss banking sites is
financial centres, it comprises
certified to ISO 14001.
four banking business units and
one insurance business unit,
Environmental focal points Key figures CSG 1997
each of which is geared to
In addition to its environmental ef-
specific customer groups and
Key financial figures in CHF
forts on the operational front (pri-
markets.
marily aimed at cutting energy con-
Balance sheet
sumption), CSG focuses mainly on
Bank in transition
total: 690 000 m
checking for environmental risks
Since it published its first environ-
Annual profit 397 m
when granting credit or insurance
mental report in 1996, the Credit
cover. Increasingly, major earnings
Suisse Group has undergone a fun- Key personnel figures
potential and opportunities are also
damental change. On 1 January Personnel 62 242
emerging in the products sector.
1997, CS Holding, as it was then
in Switzerland:
known – and which consisted pri-
Banking 21 442
System limit of this
marily of the two full-service banks
environmental report Insurance 7 108
Credit Suisse (CS) and Swiss
Unless otherwise indicated, this
Volksbank (SVB) and the invest- outside Switzerland:
environmental report refers to the
ment bank CS First Boston – Banking 13 235
whole of CSG including Winterthur.
became Credit Suisse Group. Insurance 20 457
The environmental performance
Credit Suisse Group merged with
Winterthur Insurance (hereafter
‘Winterthur’) in the autumn of
1997, although Winterthur remains
an operationally independent insur-
ance company.
Credit Suisse Group
and the environment
About 20 years ago, an environ-
mental management system (EMS)
was set up in the various companies
comprising what is today Credit
Suisse Group. As part of the re-
orientation of the Group it was
CSG organisational chart: position as of 1 January 1998. Winterthur sites abroad
only include national and company head offices.
Cover photo: Juvent SA’s windpower plant on Mont Crosin. See p. 10 for further details of our involvement.
Page 2

3. ENVIRONMENTAL MANAGEMENT
CERTIFIED TO ISO 14001
In April 1997, Credit Suisse (1995), CSG has committed itself munication and co-operation on
Group became the first Swiss to the systematic incorporation of environmental issues plays an im-
bank and the first major bank environmental considerations into portant part in this.
anywhere in the world to be all areas of its business activities.
awarded the ISO standard Environmental organisation
In the autumn of 1998, our environ- of CSG
14001 environmental certificate.
mental policy was updated and ap- Within CSG, environmental activities
The certification process pro-
proved by CSG’s Chief Executive are co-ordinated by the environmen-
vides independent confirmation
Officer. Key changes are the inclu- tal management unit. Specific tech-
that the environmental manage-
sion of the Winterthur Group and nical responsibility and the imple-
ment system complies with this
the commitment to remaining envi- mentation of environmental meas-
standard and that ongoing
ronmentally certifiable. Maintenance ures are largely matters for the vari-
improvement in environmental
of conformity with environmental ous line and specialist units. The
performance has been provided
legislation was included as an whole environmental sector is con-
for.
explicit goal. trolled by the Environmental Execu-
Main aims
The environmental policy will be
An environmental management reviewed every three years, at the
system (EMS) conforming to ISO latest in the autumn of 2001. Strengths
14001 is designed to achieve the
pISO 14001 certification of
following objectives: 2 Planning all CSG’s Swiss banking
sites since April 1997
pImplementation of defined Outsourcing
targets
pEnvironmental policy
The following services in Switzer-
extended to Winterthur
pCompliance with all relevant envi- land are provided by external part-
ronmental laws and regulations ners. pOutsourcing: ecological
targets agreed
pThe steady improvement of cor- pBuilding management
porate environmental perform-
pDecentralised IT systems Weaknesses
ance
pSystematic environmental
pCatering
Our EMS consists of four phases management so far only in-
pStorage and distribution of office
that are repeated: troduced in Switzerland
supplies, printed matter and
pOrganisational structures and
advertising materials
1 Environmental policy
procedures in environmental
Environmental policy defines the Contracts and agreements were management still tied strongly
priority assigned to environmental concluded which commit the con- to specific individuals
protection within CSG, as well as tractors to continuous improvement
representing a commitment to envi- of their environmental performance Next steps / objectives
ronmental protection vis-à-vis and to compliance with CSG’s strict pMaintenance of eligibility for
personnel, customers (private and environmental standards. Among certification
corporate) and other stakeholders. other things, these contractors are
pExtension of environmental
required to endorse CSG’s environ-
In signing the UNEP (United Na- management system to sites
mental policy and energy guidelines
tional Environment Programme) outside Switzerland and
and to establish their own energy
Statements for financial institutions subsidiaries
management system. Open com-
(1992) and the insurance industry
Page 3

4. ENVIRONMENTAL MANAGEMENT
Benefits of certified
tive Board which handles strategic were also brought in to carry out
environmental management
and business policy tasks. Chaired checks. Remedial measures are
The environmental certification
by CSG’s Environmental Executive integrated in eco controlling.
has enabled our institution to be
Board, this Working Group includes
included in the portfolios of environ-
representatives from all business Certification process
mentally oriented investors. In addi-
units and from the Environmental The certification audit took place in
tion to cutting costs and reducing
Management unit. April 1997. The focus was on the
risks, this has created further
practical implementation of the envi-
added value for our shareholders.
3 Implementation ronmental commitment on the part
In implementing environmental man- of the line organisation. The audi- Certification enhances the credibility
agement measures, CSG intends to tors questioned 50 key environmen- of CSG’s environmental manage-
adhere to the environmental policy tally-relevant personnel at head ment program.
obligations it has assumed. Compo- office in Zurich, in four regions and
nents of the implementation phase in certain branches Future and trends
include: Validated environmental perform-
The audit report produced by the
ance evaluations and certificated
pEnvironmental controlling certifying company (SGS-ICS) con-
environmental management systems
firms the success of CSG’s environ-
pEnvironmental standards are increasingly important in as-
mental management. As well as
sessing whether a company is best-
pTraining of personnel bearing out the evidence of steady
in-class. Accordingly, central impor-
improvement, the report also lists
pEnvironmental report
tance is attached to questions from
remedial measures.
environmentally-oriented investors
4 Monitoring The certificate is valid for three concerning the introduction of envi-
years providing that the annual ronmental management systems
Internal audits
monitoring audits are completed and their possible certification, as
Over 25 sector-specific checklists
successfully. The Group passed the well as management involvement
were prepared for internal audits. In
first audit in June 1998. and endorsement and support for
individual cases, external specialists
product ecology.
Moreover, demonstrating the ben-
efits of the EMS will gain in impor-
tance.
Also on the Internet
pOverview of EMS in chart form
pEnvironmental policy
pCSG’s environmental
organisation
pMilestones
pBenefits of certified environ-
Key environmental figures according to the VfU standard for Credit Suisse Group mental management
(Switzerland), 1996. Emp. = employees.
Page 4

5. PRODUCT ECOLOGY
A CHALLENGE FOR THE FUTURE
Environmental risks associated
In the field of environmental accordingly. In international busi-
with the granting of loans and
policy, we have committed our- ness, where necessary, Credit
with real estate ownership
selves to gradually incorporating Suisse First Boston consults exter-
Credit Suisse only conducts busi-
the ‘environment’ factor into nal specialists to enable it to tailor
ness with corporate customers in
new and existing services and its response to differing operating
Switzerland. Since 1992, it has
products. The main focus of our conditions and legal frameworks.
been systematically analysing all
efforts in the field of product
loan applications for environmental
ecology is on risk management
risks such as contaminated sites.
both in the context of granting
Environmental hazards inherited
credit and of providing third-
from the past can be an important
party liability insurance cover.
factor not only in the field of loans Strengths
We see earnings potential and
but also in the valuation of real es-
opportunities in the sector of pRisk management in the con-
tate.
environmentally-oriented finan- text of granting credits and of
cial investments and niche prod- Where necessary, the specialist third-party liability and property
ucts. environmental risk unit assists our insurance
credit specialists in their evaluation
pTwo powerful special funds:
The environment and products and in recommending measures.
Eco Efficiency (Lux) and Fel-
CSG’s environmental activities in
In this way, we also create added lowship Trust (UK)
the products sector can be classi-
value for many of our customers:
fied into the three areas of environ-
pOpen for innovative, environ-
in the context of the background
mental risks, investment business
mentally oriented products,
documentation and information re-
and niche products.
e.g. WinCAT and Energy
quired for credit checks, environ-
Contracting
mental issues are systematically
1 Environmental risks
reviewed in order to pinpoint envi-
Weaknesses
Environmental risks are likely to be
ronmental risks at an early stage.
encountered in the following three
If a problem arises, the bank is pTraining and support material
areas of business:
available to the customer as a in investment business still too
competent partner with contacts piecemeal
pCredit Suisse (granting of loans
to specialists and the authorities.
and real estate ownership)
pReview of environmental risks
and opportunities in project
pCredit Suisse First Boston Environmental risks relating
financing not adequately
(project financing) to project financing
systematised
Environmental risks may also arise
pWinterthur (third-party liability
in connection with project financing. Next steps / Objectives
and property insurance and real
This mainly affects Credit Suisse
estate ownership)
pGreater sensitisation and infor-
First Boston in its role as a financ-
mation concerning products
ing partner. In most cases the fi-
with an environmental impact
nancing is undertaken with other
banks acting jointly with the World
pStructured procedure for as-
Bank; in examining the risks, their
sessing environmental risks
environmental standards are applied
and opportunities in project
financing
Page 5

6. PRODUCT ECOLOGY
MARKET SUCCESS WITH GREEN FUNDS
Environmental risks The fund invests worldwide in com- million Swiss francs (July 1998). Its
at Winterthur
panies that are successfully imple- success shows that ethically/envi-
In the insurance industry, the envi- menting the concept of eco-effi- ronmentally-oriented funds are
ronmental debate centres on the ciency. Sustainable Asset Manage- meeting a market need.
possibility of climate changes, which ment (SAM) AG, Zurich, seeks out
are generally expected to lead to an eco-efficient companies on the ba- Sustainable Performance
increase in natural disasters with Group (SPG) goes public
sis of a rating system which it has
repercussions for property insur- SPG shares were floated on the
developed itself.
ance. Another major topic is envi- stock market by Credit Suisse First
The stocks proposed by SAM
ronmental liability insurance. This Boston in the summer of 1997.
undergo final selection – taking
has prompted Winterthur to address It successfully invests in companies
account of the usual fund principles
environmental issues and take whose products and services gener-
– at Credit Suisse Asset Manage-
measures to improve risk control as ate economic, environmental and
ment (CSAM) in a multistage pro-
part of its subscription and tariff social benefits and in doing so
cess. In this way, CSAM invests
policy, in product management and achieve competitive advantages.
worldwide in listed companies in all
handling of claims, and in its envi- Credit Suisse First Boston is con-
sectors that stand out by virtue of
ronmental services. sulted for financial analysis.
their above-average environmental
One of Winterthur’s main interests and financial performance.
lies in overcoming the conse-
The yield outlook is highly promising:
quences of natural disasters and
since the fund’s repositioning, it has
environmental catastrophes from a
posted above-average performance
technical underwriting point of view.
by international comparison. Meas-
On a global scale, they are respon-
ured against traditional funds, its
sible for the lion’s share of all in-
market share is still marginal.
sured property damage. Since the
mid-1980s, natural disaster claims
have been on the rise, though the Fellowship Trust
fluctuations from one year to the In the UK and the USA, ethically/
Also on the Internet
next are substantial. environmentally-oriented funds have
already been established for some pInformation on the environ-
2 Investment business time. In the Credit Suisse Fellowship mental risk unit
Trust Fund of Credit Suisse Asset
Eco efficiency pExamples of environmental
Management Funds (UK) Limited,
In 1990, CSG became the first risks
CSG has a fund which has won
Swiss bank to launch an environ- several awards on the strength of
pInformation on risk manage-
mental technology fund (Oeko- such criteria. The Fellowship Trust,
ment at Winterthur
Protec). In the spring of 1997, a which is only available in the UK, is
new fund management reviewed a country-specific fund that has pNatural disasters and climate
the investment concept and reposi- been investing in selected small and change - steps taken by
tioned the equity fund under the medium-sized companies since Winterthur
name Credit Suisse Equity Fund 1986. The Fellowship Trust com-
(Lux) Eco Efficiency. pUp-to-date information on
prises a total volume of over 200
the Eco Efficiency Fund and
Fellowship Trust
Page 6

7. 3 Niche products Future and trends
The securitisation of environmental
WinCAT – catastrophe bond
and health risks will become in-
Innovative financial products allow
creasingly common. One example
the insurance industry to hedge
of this trend is emission certificates.
against environmental risks on a
These certificates are securities
broader basis and offer investors
that entitle their holders to emit set
diversification opportunities outside
quantities of pollutants into the
traditional markets. An example of
environment over a given period of
such a product is Winterthur’s Cat
time. They are sold (or issued) to
Bond, a convertible bond with a
individual companies by the govern-
special additional condition at-
ment or an independent national or
tached: the annual coupon payment
international authority and can sub-
is cancelled in years in which hail or
sequently be traded. Depending on
storm damage is above a fixed limit.
the reduction target for the eco-
To compensate for this risk, inves-
nomy as a whole, the authority in
tors receive a coupon bearing a
question can influence the quantity
higher rate of interest. Trading of emission certificates: a new
of emission certificates through
area of business for banks?
purchases. Accordingly, providers of
Energy contracting financial services are called upon to
This financing and operating model establish a market and train market
involves commissioning a specialist participants. There is a huge need for finance to
outside firm to supply energy and fund the implementation of interna-
Emission certificates are character-
maintain facilities. Instead of buying tional environmental agreements
ised by high environmental target
oil, gas and electricity, the energy (Convention on Climate Change,
attainment levels on the basis of
user purchases heat, refrigeration, Biodiversity Convention). For finan-
free market mechanisms. For
light or steam – in other words en- cial service providers, this means
banks, the trading of certificates
ergy services. growing opportunities to participate
also opens up new business oppor-
in the financing of environmental
This enables companies to avoid tunities.
projects or projects beneficial to the
expensive investments, for example
environment in close co-operation
We are actively involved in research
in modern heating systems, while on
with multilateral banks. CSG wants
and discussion aimed at developing
the supply side economies of scale
to tap into the opportunities in
ecologically-oriented financial prod-
and technical expertise can be sys-
these business areas.
ucts.
tematically exploited to supply heat
on an energy- and cost-efficient
basis.
In the context of the Swiss Federal
Government’s ‘Energy 2000’ in-
vestment programme, Credit Suisse
offers contract-leasing models. For
larger investments, we also examine
project financing solutions.
Page 7

8. OPERATIONAL ECOLOGY
IN THE CHANGING COMPANY
Environmental performance
Our company has stepped up its it more difficult both to co-ordinate
evaluation of Credit Suisse
efforts in operational ecology environmental management and to Group (Switzerland) 1996/97
even during the restructuring collect environmental data.
Extended system limit
of CSG. Our extended 1996-97
A number of – ecologically signifi-
environmental performance Compared with our first environmen-
cant – technical functions were out-
evaluation for Credit Suisse tal performance evaluation in 1994,
sourced by CSG to external firms.
Group (Switzerland) shows a fall the system limit has been extended
Thus, from January 1998, Merkur
in paper consumption and a fur- to include all bank offices of CSG in
Immobilien Bewirtschaftungs AG
ther rise in the consumption of Switzerland but not Winterthur,
(MIB AG) took over building man-
power and heat. The evaluation which joined CSG only after the
agement operations, an area which
highlighted a number of areas cut-off date of 1 January 1997.
CSG had previously handled itself in
where improvements could be
Switzerland. This system covers around 470
made in the collection of data.
sites with an energy reference area
One of the next steps must be To guarantee monitoring and control
of 1,200,000 m² and 20,700 em-
to ensure that the environmen- of operational ecology in the future,
ployees.
tal targets set for our contrac- CSG needs to be able to rely on the
tual partners are adhered to co-operation of the building man-
and implemented. agement company. Under its con-
tract, MIB AG has undertaken to
Operational ecology
steadily reduce energy consumption
reflected by the reorientation
levels and to actively co-operate in
In recent years, CSG has under-
the implementation of the environ-
gone several changes with a major
mental targets through systematic
environmental impact. Following the Strengths
environmental controlling, as well as
reorientation of our banking busi-
pExpansion of the environ-
other means.
ness on 1 January 1997, August
mental performance evalua-
1997 saw CSG merge with Winter- Since mid-1998, MIB AG has also tion in terms of breadth and
thur. This increased the size of our been servicing properties occupied depth
workforce and real estate holdings by Winterthur in Switzerland. This
pReduction in paper
both within Switzerland and in par- means that the same environmental
consumption
ticular abroad. requirements apply as for the prop-
erties of the banking business units.
A separate environmental perform- Weaknesses
ance evaluation was prepared on IT Services, which belongs to CSG, pIncreased consumption of
the environmental repercussions of is taking over the management of heat and electricity
the reorientation of our banking our decentralised computer systems
pReorientation made data
business. The restructuring process which consist of around 43,000
collection and comparison
had less impact on the environment computers, 15,000 printers and
more difficult
than one week of ordinary banking 1,400 networks in Switzerland
operations. alone. As well as being responsible
Next steps / objectives
for installation and maintenance, IT
Because of the increase in changes pEnvironmental controlling to
Services also sees to the evaluation
of responsibilities and personnel and be increasingly geared to
and disposal of equipment.
owing to changes in the branch energy saving measures
network, the reorientation has made
pImproved data management
Page 8

9. Our first survey of stocks of fire
extinguishing and cooling agents
(halon and freons) at all our fixed
installations brought to light an ac-
cumulation of freon losses. Reme-
dial measures have been initiated.
For our evaluation we used the en-
vironmental scarcity method (EIP
methodology) according to
Braunschweig and Müller-Wenk.
Changes since the 1994
environmental performance
evaluation
As a result of the new corporate
structure and the extended system Saving energy is a crucial factor in improving the environment.
limit of the environmental perform-
ance evaluation, direct comparisons fields of data collection and cost Our environmental aims envisage
between the 1994 and 1996 per- transparency which we shall now be reducing our consumption of energy
formance evaluations are not always addressing in co-operation with MIB and resources for materials and
appropriate. Nonetheless, certain AG. services. We give preference to the
trends are emerging. use of durable materials and prod-
ucts and aim to increase recycling
Future and trends
As a result of the expansion of our
of the items used. To this end, when
The co-ordination and responsibili-
business activities and the increas-
procuring materials, we not only
ties of the two operational ecology
ing penetration of technology into
examine their environmental compat-
programmes run by Credit Suisse
new areas, there was an increase in
ibility but also the manufacturer’s
and Winterthur will be aligned on
consumption of electricity, heat and
ecological commitment.
the new organisation. By sharing
water in absolute terms. The reduc-
common logistics platforms, we aim
tion in paper consumption is attrib-
to exploit as many synergies as
utable to steps taken to encourage
possible. So far, no operational
the use of electronic media.
ecology organisation has been es-
The lion’s share of CSG’s direct tablished for the many sites outside
environmental impact still stems Also on the Internet
Switzerland, most of which are
from the provision and consumption small. In the longer term, in addition
pEco Performance 1996-97
of electricity and heat. Accordingly, to the Swiss system, we also aim to
our medium-term priorities in the include sites outside Switzerland pEnergy Guidelines
field of operational ecology focus on that are relevant in terms of opera-
reducing these energy flows. pVfU key figures together with
tional ecology. This plan affects
a comparison with other
mainly Winterthur, which employs
The targets set in our 1995-96
banks
more personnel abroad than within
environmental report have not yet
Switzerland.
been achieved everywhere. There is pUetlihof certification for
still room for improvement in the nature-compatible design
Page 9

10. COMMUNICATION
GREATER USE OF ELECTRONIC MEDIA
Through direct contact with our Since the summer of 1998, we In the context of its support for
internal and external partners, have been communicating via the environmentally-friendly technolo-
we help to strengthen environ- Internet as well as in printed form. gies, Winterthur provides support
mental awareness. Through an for the wind-power plant on Mont
We support scientific research. We
exchange of experience and Crosin. This modern plant is the first
value our links with NGOs and
data, Credit Suisse Group also in Switzerland to generate electricity
other interest groups.
supports the environmental from wind energy on a significant
efforts of the business and re- scale. As the supplier’s first major
Sponsorship and contributions
search communities. Because customer, Winterthur has committed
CSG does not regard its social and
of this commitment, Credit itself to consuming 200,000 kWh
environmental commitment as spon-
Suisse Group is perceived by per year over the next ten years at
sorship in the sense of a marketing
the public as an environmen- an additional cost of CHF 30,000
instrument but as a core compo-
tally-aware company. In future, per annum. We are prepared to pay
nent of its corporate culture. Where
we shall be redoubling our twice the usual price for the invest-
we sponsor a project, we make
training and communication ment in this environmentally-friendly,
available our environmental exper-
efforts. These include our pres- renewable energy.
tise and facilitate environmentally-
ence on the Internet.
compatible measures.
External communications
We support selected environmental
and commitments
organisations with affiliations and
CSG is actively involved in numer-
financial contributions and we also
ous national and international bod-
support specific research or devel-
ies concerned with environmental
opment projects. We have, for ex-
protection, including the United
ample, made a significant contribu-
Nations Environment Programme
tion to the guidelines produced by
UNEP and the Swiss Bankers As-
the Swiss Bankers Association on
sociation’s Working Group on the
environmental management in
Environment. We organise events Strengths
banks.
and lectures on environmentally-
pPositive media response to
relevant topics such as environmen-
our environmental activities
tal management and credit risks for
corporate customers. We also pub-
pActive involvement in
lish articles in specialist journals on
environmental bodies
environmentally-relevant topics.
Weaknesses
pEnvironmental awareness still
insufficient in certain areas
Next steps / Objectives
pStrengthen communication
by use of electronic media
pFormulate and implement
training concept
Page 10

11. Internal communications
Our ecological aims can only be
achieved if everyone is familiar with
these aims, creating a correspond-
ing corporate culture. The basis for
such a culture is dialogue, along
with regular information and training
on the subject of the environment.
In our efforts, we encourage the
individuals we are addressing to act
in an environmentally-aware manner
in their private lives as well.
The steadily growing ‘Environmental
Circle’, a forum for staff interested
in environmental issues, makes a
In environmental communication, we leave no one out in the cold.
key contribution towards achieving
this aim. Its members, who now
number 1,300, receive tips and
information on environmental issues Further training
from the environmental manage- We attach importance to training
ment unit; events are also organised our personnel in environmentally-
from time to time. Our aim in setting sound behaviour. To date, training
up this informal network is to anchor events have been staged covering
environmental awareness on as the areas of building and materials
broad a basis as possible. management, catering and trans-
port. We also train our loan special-
We also provide information in the
ists to identify environmental risks.
form of articles in various staff
We will be expanding our training
magazines and external trade publi-
strategy in order to strengthen our
cations. In order to foster environ-
in-house training.
mentally-compatible conduct in the
workplace, we distribute copies of
our environmental standards – re-
cently issued in the form of a handy
bookmark – to all personnel.
Also on the Internet:
pOur affiliations
pSBA guidelines on environ-
mental management in finan-
cial institutions
pOur environmental policy
Page 11

12. DEAR READER
the field of climate change. We
Validation by SGS-ICS AG
want to utilise the major growth
potential that exists in the field of
“We have verified the correctness
ecologically-oriented asset manage-
of the statements in the 1997/98
ment. The very good performance environmental report of Credit
of our two environmental funds Eco Suisse Group and, where neces-
Efficiency and Fellowship Trust sary, have requested that proof be
shows that we are on the right track presented.
in this respect. A special challenge We hereby confirm that the report
that we need to address is the
In our second environmental report, has been prepared with the neces-
evaluation of ecological risks in the sary care, that its contents are
we provide our staff, customers
correct, that it describes the essen-
context of project financing.
and shareholders, as well as eco-
tial aspects of the environmental
logically-oriented investors and in-
As regards expanding our environ- management system at Credit
terested members of the public,
Suisse Group and that it reflects
mental management system and
with information on our commitment the Group’s actual practices and
introducing new cost-cutting meas-
to the environment.
procedures.”
ures, we shall increasingly focus on
our major sites outside Switzerland
In April 1997 our environmental Elvira Bieri and Dr Franz Heinzer
as well. Zurich, 19 October 1998
management system in our Swiss
locations was awarded the ISO
A process of transformation is tak-
14001 environmental certificate.
ing place not just within Credit
We are extremely pleased to be the For further information and to
Suisse Group (CSG), but through-
first Swiss bank and indeed the first order additional copies:
out the whole media scene. We
bank anywhere in the world to have
have therefore decided to break
been awarded this certificate. This Credit Suisse
new ground with this environmental
distinction is helping to strengthen Environmental Management, CCUE
report in publishing this printed ver-
our good reputation among our P.O. Box 100
sion, which is a summary of the full
stakeholders. CH-8070 Zurich
text now available in both German
and English on the Internet at
CSG is one of the first financial
www.csg.ch/ecoreport98. As well Tel. ++ 41-(0)1-333 73 33
service providers to have committed
as saving paper, this approach also Fax ++ 41-(0)1-333 76 33
itself to comprehensive environmen-
ensures that you always have ac-
tal protection and we want to con-
E-Mail: csg.eco@csg.ch
cess to our most up-to-date infor-
tinue to play a pioneering role in the
http://www.csg.ch/ecoreport98
mation.
future. Our aim is to find ways of
integrating environmental considera-
We would like to thank everyone
tions into our banking and insurance
Projectteam
who helped produce this environ-
business. Having already achieved a
mental report. We would also be Otti Bisang, Patrik Burri,
good number of successes in the
interested to hear your views and Thomas Frei, Nick Marolf,
field of operational ecology, we shall
constructive criticisms; we look for- Bernd Schanzenbächer
increasingly be turning our attention
ward to your feedback. (Environmental Management)
to product ecology and the new
risks and opportunities that exist in Less waste, more information: we
would be grateful if you could pass
this report on to others or circulate
it.
Please do copy or quote from this
CCUE 11.98
Lukas Mühlemann Peter Lienhart report: we would appreciate notifi-
Chief Executive Officer Member of the CS Executive Board cation or a specimen copy of your
of Credit Suisse Group and Environmental Officer of CSG article.
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