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DOB/REBNY Meeting   September 14, 2010 ,[object Object],[object Object],[object Object],[object Object]
DOB Organizational Chart Department of Buildings Organizational Chart
 
Strategic Areas Facilitating Development Commitment to Safety Community Partnerships
SAFETY SERVICE INTEGRITY Significant Achievements During the Previous Term (2006 – 2009) SAFETY DEVELOPMENT COMMUNITY PARTNERSHIPS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Major Initiatives:   Overview Schedule
FACILITATING DEVELOPMENT BY PROVIDING HIGH QUALITY, EXPEDITED SERVICES WHILE ENSURING SAFETY IS A TOP PRIORITY.   The Department is taking on initiatives that increase the use of technology and electronic processes, increase staff training and improve service levels. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Major Initiative: Facilitating Development
Description of Initiative Significantly expand the Department’s existing eFiling application to incorporate more features and functions in order to improve and make more comprehensive the online experience of filers with the Department, to eventually create a truly paperless process. Problem this Initiative Addresses While the Department currently offers eFiling to renew certain permits, obtain electrical permits online and to prepare job applications, many other transactions are currently not available for eFiling.  By expanding eFiling to as many of these other manual transactions as possible, the Department will be able to significantly reduce the processing time for applications and permits as well as significantly reduce the need for filers to make in-person visits to Department offices. eFiling also saves time by allowing filers to validate data provided on applications remotely before they are submitted to the Department thus eliminating the need to revise or resubmit information. Plan to Accomplish Using the infrastructure established in previous phases of eFiling, the Department will look to expand eFiling functionality for several areas including those listed below. Major Initiative: eFiling Expansion Construction Job Applications – the Department will expand eFiling to allow applicants to complete as much as the process as possible online, including: ,[object Object],[object Object],[object Object]
Plan to Accomplish (continued) Limited Alteration Applications (LAA)  (31,365 LAA filings from 2007-2009)  – the Department will implement a solution that allows licensees to complete, certify, and submit LAA forms online as well as pay fees online.  The Department’s eFiling system will then automatically validate the information and provide LAA approval online. After Hours Variances  (298,213 applications for an after hours variance submitted from 2007-2009)  – the Department will look to implement a solution that allows licensees and contractors to obtain after hours variances online. Place of Assembly Filings  (6,151 place of assembly filings from 2007-2009)  – the Department plans to expand it’s current eFiling system to allow applicants to apply for Place of Assembly permits online. Major Initiative: eFiling Expansion ,[object Object],[object Object],[object Object],Impact on the City By providing more services online, the Department can significantly reduce the need for in-person visits to Department offices and the time it takes to obtain approvals and permits.
Description of Initiative This initiative is designed to create predictable service level commitments for all transactions and develop tracking methods for key milestones in units including plan examination and inspections.  The Department plans to use innovative technologies to further improve service levels, thus facilitating safe and compliant development. Problem this Initiative Addresses Existing service levels, especially for plan examination and inspections, can vary widely based on volume of workload and use of plan exam and inspector staff.  Unpredictable service levels affect everyone – applicants, builders and owners by making overall project scheduling difficult. Plan to Accomplish The Department will develop a series of pilot programs designed to improve: The initial focus will be on inspections and plan examination.  Challenges to Overcome The Department has to overcome an increasing volume of regulations associated with everyday tasks, with limited resources and budget, while working to improve service levels. Impact on the City More predictable and reliable service levels will help design professionals, builders and owners plan their construction projects more efficiently, saving time and money. ,[object Object],[object Object],[object Object],[object Object],Major Initiative: Improving Service Levels
Description of Initiative The department plans to develop a series of guidelines to identify the steps of plan examination, standardize plan examination objections, and create a repository of objections.  This will increase the consistency or reviews helping make it easier obtain plan approval. Problem this Initiative Addresses While the Department provides regular training for plan examiners, inconsistent plan review and decision making from examiner-to-examiner has not been eliminated. Plan to Accomplish Phase 1: Guidelines will be published in a format for both plan examiners and filers, helping establish a standard that will encourage better decisions, promote public safety, and foster professionalism in the dialogue and interaction between examiners and the filing community.  Phase 2: The Department will introduce a database to capture all objections issued by plan examiners.  Managers and technical experts will review and analyze the information, establishing standardized objections within the database for plan examiner use.  Challenges to Overcome The level of knowledge and expertise of plan examiners varies greatly, and is dependent on professional experience, education, and familiarity with department procedures. Additionally, each project is different; the private sector is able to spend hundreds of hours on projects where the Department is not able to spend this much time.  Impact on the City Providing plan examiners and the applicant community with guidance and tools of how to use the Zoning Resolution, Building Code and Multiple Dwelling Law will increase the consistency of plan examination and facilitate safe and compliant development. Major Initiative: Plan Exam Improvements – Plan Examination Guidelines
Description of Initiative Checklists of drawing standards for job applications will be provided to applicants to make clear the Department’s expectations for plan submissions.  Development of these standards will facilitate the implementation of electronic submission of plans. Problem this Initiative Addresses The Department regularly receives plan submissions with incomplete or missing details, which costs the Department and applicants additional time for review.  Establishing basic drawing standards helps save time by ensuring the Department only accepts complete plan submissions. Plan to Accomplish Phase 1: The Department will release to the filing community a series of drawing standards designed to provide absolute transparency of the requirements for the Department to conduct a comprehensive plan review of any given plan submission.  Additionally, the Department will consult the filing community, and refine the standards as needed to increase effectiveness.  Phase 2: The Department plans to develop a process via which the industry can electronically submit plans that contain multiple layers and show compliance with different regulations. Challenges to Overcome Some applicants and design firms may resist conforming to Department drawing standards as they may favor their own approach for plan submissions.  Outreach will be required to demonstrate the benefits of drawing standards in creating more efficient, faster plan examination. Impact on the City Consistent drawing standards make it easier for both plan examiners and inspectors to review plans both in the office and on-site.  Making reviews more effective and reducing the number of issues that increase cost and decrease safety. Major Initiative: Plan Exam Improvements –  Drawing Standards
Major Initiative: Commitment to Safety ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEVELOPING NEW PROGRAMS TO HELP KEEP NEW YORKERS SAFE IS CRITICAL.  The Department is taking on new initiatives to improve quality and safety, by improving inspections, creating specialized units, and updating regulations.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Major Initiative: Community Partnerships RECOGNIZING THE IMPORTANCE OF THE COMMUNITY’S ROLE IN BUILDING AND DEVELOPMENT,  in 2010 the Department created the Community Partnerships unit, designed to engage New York City on a broader scale with innovative programs that are proactive to community needs.  Through this unit, the Department will invite communities to provide input and participate in improvements and initiatives occurring Citywide.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Major Initiative: Community Partnerships
Community Partnerships Achievement:  Online Zoning Diagrams The Department became the first city in the nation to put zoning diagrams online. Architects and engineers are required to submit drawn-to-scale diagrams of any new buildings, new proposed buildings, or major enlargements so the public can view the size and scale of any proposed development online before construction begins. In 2009, more than 400 projects were made available for public review. These diagrams are posted online once the Department determines that an application for a new building or major enlargement complies with zoning regulations. If anyone in the public believes the Department’s approval to be incorrect, they can challenge it using the Department’s Development Challenge Process while projects are still just lines on paper – not half-built buildings.
Chief Plan Examiner Tracking  Borough: Brooklyn Name: NB/A1 Examiners – Those with highest NB/A1 assignment percentages over period Period: Q2 2010
Chief Plan Examiner Tracking
Plan Examiner Tracking  Borough: Brooklyn Name: Frank Dioguardi Period: Q2 2010/ Run Date: 8/1/2010
Plan Examiner Tracking
Filing Representative Firm Tracking  Borough: Citywide Name: The BAC Group Ltd Period: Q2 2010 – All Approved Jobs
Filing Representative Firm Tracking
Filing Representative Firm Tracking
Publish Guaranteed Service Levels Reduce Wait Times for Development Inspection Appointments Enable Boroughs to Plan and Allocate Resources  Development Inspection Service Levels: GOALS
Effective in Queens (3/24), Manhattan (6/14) and Brooklyn (7/26) Construction Inspection Service Levels Before After/Manhattan Appointment Wait:  29 - 31 workdays 97% Met within 14 Calendar Days  Service Level:  4 - 31 workdays Average of 9 Calendar Days Capacity:  Fixed scheduling by CB Open schedule by cluster
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DOB Meeting Strategic Plan Initiatives

  • 1.
  • 2. DOB Organizational Chart Department of Buildings Organizational Chart
  • 3.  
  • 4. Strategic Areas Facilitating Development Commitment to Safety Community Partnerships
  • 5.
  • 6. Major Initiatives: Overview Schedule
  • 7.
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  • 10.
  • 11. Description of Initiative The department plans to develop a series of guidelines to identify the steps of plan examination, standardize plan examination objections, and create a repository of objections. This will increase the consistency or reviews helping make it easier obtain plan approval. Problem this Initiative Addresses While the Department provides regular training for plan examiners, inconsistent plan review and decision making from examiner-to-examiner has not been eliminated. Plan to Accomplish Phase 1: Guidelines will be published in a format for both plan examiners and filers, helping establish a standard that will encourage better decisions, promote public safety, and foster professionalism in the dialogue and interaction between examiners and the filing community. Phase 2: The Department will introduce a database to capture all objections issued by plan examiners. Managers and technical experts will review and analyze the information, establishing standardized objections within the database for plan examiner use. Challenges to Overcome The level of knowledge and expertise of plan examiners varies greatly, and is dependent on professional experience, education, and familiarity with department procedures. Additionally, each project is different; the private sector is able to spend hundreds of hours on projects where the Department is not able to spend this much time. Impact on the City Providing plan examiners and the applicant community with guidance and tools of how to use the Zoning Resolution, Building Code and Multiple Dwelling Law will increase the consistency of plan examination and facilitate safe and compliant development. Major Initiative: Plan Exam Improvements – Plan Examination Guidelines
  • 12. Description of Initiative Checklists of drawing standards for job applications will be provided to applicants to make clear the Department’s expectations for plan submissions. Development of these standards will facilitate the implementation of electronic submission of plans. Problem this Initiative Addresses The Department regularly receives plan submissions with incomplete or missing details, which costs the Department and applicants additional time for review. Establishing basic drawing standards helps save time by ensuring the Department only accepts complete plan submissions. Plan to Accomplish Phase 1: The Department will release to the filing community a series of drawing standards designed to provide absolute transparency of the requirements for the Department to conduct a comprehensive plan review of any given plan submission. Additionally, the Department will consult the filing community, and refine the standards as needed to increase effectiveness. Phase 2: The Department plans to develop a process via which the industry can electronically submit plans that contain multiple layers and show compliance with different regulations. Challenges to Overcome Some applicants and design firms may resist conforming to Department drawing standards as they may favor their own approach for plan submissions. Outreach will be required to demonstrate the benefits of drawing standards in creating more efficient, faster plan examination. Impact on the City Consistent drawing standards make it easier for both plan examiners and inspectors to review plans both in the office and on-site. Making reviews more effective and reducing the number of issues that increase cost and decrease safety. Major Initiative: Plan Exam Improvements – Drawing Standards
  • 13.
  • 14.
  • 15.
  • 16. Community Partnerships Achievement: Online Zoning Diagrams The Department became the first city in the nation to put zoning diagrams online. Architects and engineers are required to submit drawn-to-scale diagrams of any new buildings, new proposed buildings, or major enlargements so the public can view the size and scale of any proposed development online before construction begins. In 2009, more than 400 projects were made available for public review. These diagrams are posted online once the Department determines that an application for a new building or major enlargement complies with zoning regulations. If anyone in the public believes the Department’s approval to be incorrect, they can challenge it using the Department’s Development Challenge Process while projects are still just lines on paper – not half-built buildings.
  • 17. Chief Plan Examiner Tracking Borough: Brooklyn Name: NB/A1 Examiners – Those with highest NB/A1 assignment percentages over period Period: Q2 2010
  • 19. Plan Examiner Tracking Borough: Brooklyn Name: Frank Dioguardi Period: Q2 2010/ Run Date: 8/1/2010
  • 21. Filing Representative Firm Tracking Borough: Citywide Name: The BAC Group Ltd Period: Q2 2010 – All Approved Jobs
  • 24. Publish Guaranteed Service Levels Reduce Wait Times for Development Inspection Appointments Enable Boroughs to Plan and Allocate Resources Development Inspection Service Levels: GOALS
  • 25. Effective in Queens (3/24), Manhattan (6/14) and Brooklyn (7/26) Construction Inspection Service Levels Before After/Manhattan Appointment Wait: 29 - 31 workdays 97% Met within 14 Calendar Days Service Level: 4 - 31 workdays Average of 9 Calendar Days Capacity: Fixed scheduling by CB Open schedule by cluster
  • 26. Breathing Wall Bang Color Mesh My Urban Sky Finalists Untitled … of special concern Untitled JazzLine
  • 27.