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Archives’ User Studies
& Archival WorldCat Records



                Jennifer Schaffner
                Program Officer

                Jackie Dooley
                Consulting Archivist

                2009 Annual RLG Partnership Meeting
                Boston
Archives and Special Collections
              Program

                    Overview
• Suite of OCLC Research projects supporting
  archives and special collections


                 Today’s Focus
• Discovery of archives and special collections
• Data mining of one million archival WorldCat
  records



                              Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                      2
Focusing our attention
Funding
  •Council on Library and Information Resources (CLIR)
$$$$$
  •Mellon Foundation
  •National Historic Publications and Records Commission
  (NHPRC)
  •National Endowment for the Humanities (NEH)

Timing
  •Library of Congress On the Record recommendations



   •Committee on Archives, Museums and Libraries (CALM)
   •ARL Special Collections Working Group
   •Continued importance to the RLG Partnership
                               Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                       3
Current Work
   Managing the Collective Collection
     Shared Print Collections
     Data-mining for Management Intelligence
   Research Information Management
     Support for Research Processes
     Workflows in Research Assessment
   Mobilizing Unique Materials
     Archival Program
     Museum Program
   Knowledge Structures
     Structure for Controlled data
     Metadata Workflows
   Shared Infrastructure
     Web enablement
     Grid services


                               Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                      4
Effectively Disclose Archives
       and Special Collections

• Managing Archival Collections
Our goal…..         • Analyze the Archival Descriptive Practice
• Discovery Environments to Optimize User Success
               • Characterize the State of "Hidden Collections”
  Improve Optimize Delivery Practices Archival
            •
              “End-to-End”
                   Workflow
     • Increase the Scale of Special Collections Digitization
             • Identify Barriers to EAD Creation
      • Improve OCLC Services for Archives & Special Collections




                                     Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                           5
Analyze Discovery Environments
   to Optimize User Success

• Survey specialized discovery environments in
  which archival materials currently appear

• Synthesize user studies

• Analyze search log data from the
  environments to determine user behaviors
  and expectations


                            Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                   6
Archives Users and WorldCat Records, 2009 RLG Annual Meeting
7
Analyze
  Discovery
Environments
      to
Optimize User
   Success




                    Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                8
Analyze
           Discovery
        Environments to
         Optimize User
            Success




    Archives Users and WorldCat Records, 2009 RLG Annual Meeting
9
Analyze Discovery Environments to
      Optimize User Success
                Next steps

 • Collect logs of successful searches that lead to
   archival collections (“find logs”)
 • Compare and contrast with the results of
   datamining MARC records for archival materials
   in WorldCat
 • Combine analysis to make recommendations to
   optimize metadata creation for discovery
 • Are there possibilities for data remediation?

                              Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                      10
Data Mining of One Million
Archival Records in WorldCat
• Ultimate objective: Improve discovery of archival
  materials
      • In all search environments, not just in
        WorldCat
• Specific objectives:
      • Evaluate patterns of existing practice
      • Combine with discovery analysis to optimize
        metadata creation
        •   Are we including the words that people want to search?
        •   Can we simplify record creation?
        •   Are there possibilities for data remediation?
        •   Determine characteristics for effective relevance
            ranking of searches

                                      Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                           11
Data Mining Methodology


• Software developed that can …

  •   Count occurrences of tag groups, fields, subfields
  •   Construct complex queries using all Boolean operators
  •   Graph usage pattern within and across institutions
  •   Display content of selected fields and subfields
  •   Select randomized query results for analysis
  •   Be extensible for use with other data sets




                                    Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                          12
Data Mining Methodology

• Ask questions that reveal, for example …

  • Extent to which records conform to archival standards

  • Extent to which records include access points

  • Extent to which significant fields are used, or not

  • Distribution of holding institutions across the community

  • Nature of full vs. minimal-level records



                                    Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                          13
A Few Preliminary Results

• Demographics
  • 93% are held by U.S. institutions
  • 36% are minimal-level records
  • 57% indicate which cataloging rules were used


• Description
  • 72% include scope & content note
  • 36% include biographical/historical note
  • 12% have restrictions note




                                  Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                         14
A Few Preliminary Results

• Access points
     • 86% have a principal creator (main entry)
        • 58% are personal names (100)
        • 28% are corporate names (110)
     • 22% have inadequate titles (Papers; Records)
     • 48% have genre/form added entries
     • 33% have personal name added entries
        • 15% have only one occurrence
        • Records exist with up to 466 occurrences!
     • 11% have corporate name added entries
        • 8% have only one occurrence
        • Records exist with up to 466 occurrences
        • 5% include an organizational subunit



                                    Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                          15
Questions? Ideas?
Feedback?


Jennifer_Schaffner@oclc.org

Jackie_Dooley@oclc.org




                              Archives Users and WorldCat Records, 2009 RLG Annual Meeting
                     16

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Archives' User Studies & Archival WorldCat Records

  • 1. Archives’ User Studies & Archival WorldCat Records Jennifer Schaffner Program Officer Jackie Dooley Consulting Archivist 2009 Annual RLG Partnership Meeting Boston
  • 2. Archives and Special Collections Program Overview • Suite of OCLC Research projects supporting archives and special collections Today’s Focus • Discovery of archives and special collections • Data mining of one million archival WorldCat records Archives Users and WorldCat Records, 2009 RLG Annual Meeting 2
  • 3. Focusing our attention Funding •Council on Library and Information Resources (CLIR) $$$$$ •Mellon Foundation •National Historic Publications and Records Commission (NHPRC) •National Endowment for the Humanities (NEH) Timing •Library of Congress On the Record recommendations •Committee on Archives, Museums and Libraries (CALM) •ARL Special Collections Working Group •Continued importance to the RLG Partnership Archives Users and WorldCat Records, 2009 RLG Annual Meeting 3
  • 4. Current Work Managing the Collective Collection Shared Print Collections Data-mining for Management Intelligence Research Information Management Support for Research Processes Workflows in Research Assessment Mobilizing Unique Materials Archival Program Museum Program Knowledge Structures Structure for Controlled data Metadata Workflows Shared Infrastructure Web enablement Grid services Archives Users and WorldCat Records, 2009 RLG Annual Meeting 4
  • 5. Effectively Disclose Archives and Special Collections • Managing Archival Collections Our goal….. • Analyze the Archival Descriptive Practice • Discovery Environments to Optimize User Success • Characterize the State of "Hidden Collections” Improve Optimize Delivery Practices Archival • “End-to-End” Workflow • Increase the Scale of Special Collections Digitization • Identify Barriers to EAD Creation • Improve OCLC Services for Archives & Special Collections Archives Users and WorldCat Records, 2009 RLG Annual Meeting 5
  • 6. Analyze Discovery Environments to Optimize User Success • Survey specialized discovery environments in which archival materials currently appear • Synthesize user studies • Analyze search log data from the environments to determine user behaviors and expectations Archives Users and WorldCat Records, 2009 RLG Annual Meeting 6
  • 7. Archives Users and WorldCat Records, 2009 RLG Annual Meeting 7
  • 8. Analyze Discovery Environments to Optimize User Success Archives Users and WorldCat Records, 2009 RLG Annual Meeting 8
  • 9. Analyze Discovery Environments to Optimize User Success Archives Users and WorldCat Records, 2009 RLG Annual Meeting 9
  • 10. Analyze Discovery Environments to Optimize User Success Next steps • Collect logs of successful searches that lead to archival collections (“find logs”) • Compare and contrast with the results of datamining MARC records for archival materials in WorldCat • Combine analysis to make recommendations to optimize metadata creation for discovery • Are there possibilities for data remediation? Archives Users and WorldCat Records, 2009 RLG Annual Meeting 10
  • 11. Data Mining of One Million Archival Records in WorldCat • Ultimate objective: Improve discovery of archival materials • In all search environments, not just in WorldCat • Specific objectives: • Evaluate patterns of existing practice • Combine with discovery analysis to optimize metadata creation • Are we including the words that people want to search? • Can we simplify record creation? • Are there possibilities for data remediation? • Determine characteristics for effective relevance ranking of searches Archives Users and WorldCat Records, 2009 RLG Annual Meeting 11
  • 12. Data Mining Methodology • Software developed that can … • Count occurrences of tag groups, fields, subfields • Construct complex queries using all Boolean operators • Graph usage pattern within and across institutions • Display content of selected fields and subfields • Select randomized query results for analysis • Be extensible for use with other data sets Archives Users and WorldCat Records, 2009 RLG Annual Meeting 12
  • 13. Data Mining Methodology • Ask questions that reveal, for example … • Extent to which records conform to archival standards • Extent to which records include access points • Extent to which significant fields are used, or not • Distribution of holding institutions across the community • Nature of full vs. minimal-level records Archives Users and WorldCat Records, 2009 RLG Annual Meeting 13
  • 14. A Few Preliminary Results • Demographics • 93% are held by U.S. institutions • 36% are minimal-level records • 57% indicate which cataloging rules were used • Description • 72% include scope & content note • 36% include biographical/historical note • 12% have restrictions note Archives Users and WorldCat Records, 2009 RLG Annual Meeting 14
  • 15. A Few Preliminary Results • Access points • 86% have a principal creator (main entry) • 58% are personal names (100) • 28% are corporate names (110) • 22% have inadequate titles (Papers; Records) • 48% have genre/form added entries • 33% have personal name added entries • 15% have only one occurrence • Records exist with up to 466 occurrences! • 11% have corporate name added entries • 8% have only one occurrence • Records exist with up to 466 occurrences • 5% include an organizational subunit Archives Users and WorldCat Records, 2009 RLG Annual Meeting 15
  • 16. Questions? Ideas? Feedback? Jennifer_Schaffner@oclc.org Jackie_Dooley@oclc.org Archives Users and WorldCat Records, 2009 RLG Annual Meeting 16