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rnchat:          One hour until #RNchat 12:00pm. No last-minute overtime requests. No pulls. No lifting.
                 No missing supplies. All fun.
                 10/6/2009 11:00


ocdgirl2000:     @susanraisch RT @rnchat @ocdgirl2000 Workplace bullying is a totally legit topic to
                 discuss. Be happy to host that! #RNchat @ 12 today EST
                 10/6/2009 11:24


rnchat:          Spammer, Self-Promotion NOTE for #RNchat: We know people love to passively promote
                 themselves on chats. Please: not *during* the chat.
                 10/6/2009 11:54


rnchat:          Welcome to another #RNchat! 2 topics today. Prepend your tweets to topics with T1, T2,
                 etc. | OK, let's get started with introductions.
                 10/6/2009 12:00


RoRod101:        Hi, My name is Rosita but u can call me Ro. I am a RN, NP, Nurse Educator, & DNP
                 student. Happy to be here! #RNchat
                 10/6/2009 12:02


bhawkesRN:       Hi all Beth here, Staff Development acute care! #rnchat
                 10/6/2009 12:03


EllenRichter:    Hi! ICU nurse & legal nurse consultant from S. Florida via NYC orig ~I love how health
                 care is embracing social media #RNchat
                 10/6/2009 12:03


michele7962:     Michele, RN, CLNC and Systems Engineer. #RNCHAT #RNCHAT
                 10/6/2009 12:03


onlinenursing:   Hey Ro, Ellen, Phil. It's me Terri, RN, NP, Nurse Educator, and PhD student (oooh I am
                 like Ro! ) Cool! #RNchat
                 10/6/2009 12:03


pixelrn:         Hi there. I'm Beth. nurse, mom, blogger, etc. etc.....glad to finally make it to one of these!
                 #RNChat
                 10/6/2009 12:05


newsomz:         Carrie, nursing student in Florida. Trying out my first #RNChat #RNChat
                 10/6/2009 12:05


EllenRichter:    @onlinenursing Hi back~ Yes we have quite a few RN doctoral candidates & grads on
                 Twitter...its awesome #RNchat
                 10/6/2009 12:05


AbbieCitron:     Hey everyone, Abbie here, I'm a legal nurse, no longer @ the bedside, but like learning
                 from u all. #RNchat
                 10/6/2009 12:07


mkopp1:          Marie, ER RN and mom in MN #rnchat
                 10/6/2009 12:07


SafetyNurse:     #RNchat Barbara, patient & medication safety nurse, blogger, citizen, sometimes patient,
                 the usual
                 10/6/2009 12:07


EllenRichter:    Great turnout! Hi everyone! (too many to list 1 by 1) #RNchat
                 10/6/2009 12:08
rnchat:          We got some awesome peeps here today! #RNchat
                 10/6/2009 12:09


NUR3563:         T1: Interesting. Have a colleague doing research on workplace lateral violence & lack of
                 ed prep of RN students for this. #RNChat
                 10/6/2009 12:09


RoRod101:        RT @EllenRichter Great turnout! Hi everyone! (too many to list 1 by 1) #RNchat #RNchat
                 10/6/2009 12:09


AbbieCitron:     @EllenRichter Hi Ellen, thanks for the reminder text about the chat. #RNchat
                 10/6/2009 12:10


JennyBizRN:      Hi Rn, also aka my sideline biz Grissomedlegal ( much more boring persona) awake,
                 coffe and awesome peepa #RNchat
                 10/6/2009 12:10


EllenRichter:    LOL @AbbieCitron I'm just one of the town criers :) ~Unfortunately the hour goes so fast!!
                 #RNchat
                 10/6/2009 12:11


newsomz:         @NUR3563 T1: can definitely attest to lack of ed prep as I don't even know what the
                 issue is about! Explain? #RNChat
                 10/6/2009 12:12


onlinenursing:   T1: #RNchat. JCAHO actually tackled this recently from physician standpoint. New
                 behavior standards for disruptive physicians in 2008.
                 10/6/2009 12:12


EllenRichter:    @JennyBizRN ~Aw you couldve just given your business acct more pizzazz too! :)
                 #RNchat
                 10/6/2009 12:12


pixelrn:         T1 I've heard about it more than I've experienced it. It's def. one of those gray areas.
                 #RNChat
                 10/6/2009 12:13


newsomz:         T1: Ok, found ANA module about workplace lateral violence :)
                 http://www.nursingworld.org/mods/mod440/lateralfull.htm #RNChat
                 10/6/2009 12:13


EllenRichter:    RT @rnchat: We got some awesome peeps here today! #RNchat ~yup, yup
                 10/6/2009 12:13


onlinenursing:   Lateral vioilence #RNchat (AKA 'eating our young') aggression between nurses or other
                 health care professionals in speech, action, gossip...
                 10/6/2009 12:14


EllenRichter:    I cant find T1~ #RNchat
                 10/6/2009 12:14


ocdgirl2000:     #RNchat I'm Lynne Siegel R.N. an old timer, work for Montgomery County Gov,
                 Community Health II Behavioral Health Crisis Services Addictions
                 10/6/2009 12:14


JennyBizRN:      Thanks Ellen! #RNchat
                 10/6/2009 12:14


rnchat:          @EllenRichter here http://twitter.com/RNchat/status/4658294347 #RNchat
                 10/6/2009 12:15
JennyBizRN:     lateral violence I thing is topic. As in dreading report as that one RN will interogate you for
                45 mintues? #RNchat
                10/6/2009 12:16


AbbieCitron:    T1 Think there must be a policy that protects RNs from retribution if they report this kind
                of behavior. Right? #RNchat
                10/6/2009 12:17


rnchat:         @newsomz This also provide a basic overview - http://bit.ly/FVCvi #RNchat
                10/6/2009 12:17


summerbrown:    RT @rnchat: We got some awesome peeps here today! #RNchat ~yup, yup (via
                @EllenRichter) sad that I can't join :( have fun!
                10/6/2009 12:18


SafetyNurse:    #rnchat Learning the ropes here.... so pls tell me if there's a better way... Lateral violence
                impairs open communication & by exten, safety
                10/6/2009 12:18


bhawkesRN:      T1 Lateral violence takes many forms. Impatience, undermining, lack of teamwork, gossip
                #rnchat
                10/6/2009 12:18


michele7962:    Unfortunately it isn't just nursing. It's everywhere. However as professionals we should
                know better. #RNCHAT
                10/6/2009 12:18


ocdgirl2000:    #RNchat illustrates it well in other job classificatons at @nojobisworth she is looking for
                RN's
                10/6/2009 12:19


rnchat:         RT @bhawkesRN: T1 Lateral violence takes many forms. Impatience, undermining, lack
                of teamwork, gossip #RNchat
                10/6/2009 12:19


pixelrn:        T1 One person's "bullying" is another person's "teachable moment." Helps to have a great
                mentor to rely on to help you parse it. #RNChat
                10/6/2009 12:19


michele7962:    Would hopeRT @AbbieCitron: T1 Think there must be a policy that protects RNs from
                retribution if they report this kind of behavior. #RNCHAT
                10/6/2009 12:19


RoRod101:       T1 1st step is 2 admit that it happens.Do my best 2 instill in nsg students tx peeps as u
                would like 2 B tx'd & model that behavior. #RNchat
                10/6/2009 12:19


bhawkesRN:      @SafetyNurse agree- bad behaviour ultimately affects patients #rnchat
                10/6/2009 12:19


EllenRichter:   T1 I honestly feel bullying has diminished over my 3 decades in nursing...we have more
                desire to nurture the young rather than eat #RNchat
                10/6/2009 12:20


JennyBizRN:     had an RN who would almost kill me trying to get report done. I reported to sup, then
                everyone knew.not worth reporting too often #RNchat
                10/6/2009 12:20


AbbieCitron:    T1 learning how to confront the issue or bully, is difficult for many nurses. We are such
caring people you know. LOL! #RNchat
                  10/6/2009 12:21


KTetreauRnClnc:   I'm searching for #rnchat live on TweetGrid Search - http://tweetgrid.com/search?
                  q=%23rnchat
                  10/6/2009 12:21


RoRod101:         @pixelrn T1 I agree it is great to have a "good" mentor, especially when learning the
                  ropes #RNchat
                  10/6/2009 12:21


KTetreauRnClnc:   #rnchat
                  10/6/2009 12:21


rnchat:           @pixelrn More about specific behaviors (passive-aggr, selective application of policy,
                  using "saving life" as pretext for yelling).. #RNchat
                  10/6/2009 12:22


mkopp1:           T1-we should know better but still it is allowed to happen in the work place. #rnchat
                  10/6/2009 12:22


EllenRichter:     T1 Yes, abuse is everywhere, but the way we set up orientation & make preceptors take
                  classes in adult ed helps us bring in the new #RNchat
                  10/6/2009 12:22


onlinenursing:    @RoRod101 Good idea. What about formal education on lateral violence in RN
                  curriculum ? Like communication format? #RNchat
                  10/6/2009 12:22


bhawkesRN:        T1 Always hate sending new nurses out to the floors knowing that some of them will
                  experience this. @pixelrn- what exp have you had? #rnchat
                  10/6/2009 12:23


pixelrn:          @EllenRichter Agree. I've been a nurse for 5 yrs now and really haven't seen that much
                  bullying. #RNChat
                  10/6/2009 12:23


ocdgirl2000:      #RNchat when "teachable moments" end up leading to 6 months of extended leave for
                  depression, it costs the insurance healthcare industry!
                  10/6/2009 12:24


EllenRichter:     T1 Yes, we all work with Nurse Rachets, for sure~ And yes, that is unacceptable & no
                  colleague should stand for verbal abuse #RNchat
                  10/6/2009 12:24


mkopp1:           T1-I find, it is not the new RNs but those who have ben there longer taking part in the
                  bullying lately #rnchat
                  10/6/2009 12:24


AbbieCitron:      Agree RT @onlinenursing: @RoRod101 Good idea. What about formal education on
                  lateral violence in RN curriculum ? #RNchat
                  10/6/2009 12:24


EllenRichter:     @onlinenursing T1 Yes formal education on lateral violence should be a requirement to
                  prepare nurses to deal with it correctly #RNchat
                  10/6/2009 12:25


EllenRichter:     T1 Oops, didnt realize it was @RoRod101 's thought first! :) we all agree Ro! #RNchat
                  10/6/2009 12:26
pixelrn:          @bhawkesRN Mostly in MICU and PACU. #RNChat
                  10/6/2009 12:26


RoRod101:         @onlinenursing T1 Formal education on lateral violence is excellent along with practicing
                  what you teach. #RNchat
                  10/6/2009 12:26


AbbieCitron:      Unhappy people RT @mkopp1: T1-I find, it is not the new RNs but those who have ben
                  there longer taking part in the bullying lately #RNchat
                  10/6/2009 12:27


EllenRichter:     @mkopp1 ~T1 Yes bullying is so 60's and 70's :( We've come a long way (hopefully)
                  #RNchat
                  10/6/2009 12:27


onlinenursing:    T1: I saw this in hospitalASN prog where 'students' were unfortunately blamed 4 much &
                  talked to as 'students',not upcoming peers. #RNChat
                  10/6/2009 12:27


JennyBizRN:       RT@EllenRichter:@onlinenursing T1formal education on lateral violence should be
                  required to prepare nurses 2deal with it correctly #RNchat
                  10/6/2009 12:27


newsomz:          T1 what are good strategies for new RN's to combat lwv? #RNChat
                  10/6/2009 12:28


ocdgirl2000:      @pixelrn #RNchat the more you have to lose (benefits, retirement, income, vested
                  investments) the more likely it happens.(been there, do ...
                  10/6/2009 12:28


NUR3563:          RT @RoRod101: @onlinenursing T1 Formal education on lateral violence is excellent
                  along with practicing what you teach. #RNchat
                  10/6/2009 12:28


SafetyNurse:      #rnchat I kind of favor behavior-based education based on standards w/ role playing.
                  Some peeps don't recognize abuse for what it is
                  10/6/2009 12:28


rnchat:           Next topic coming up in a couple minutes. #RNchat
                  10/6/2009 12:29


AbbieCitron:      T1 I think some feel, deserted on the units, not enough support, high RN-PT ratios, can't
                  give good care, & it comes off as anger. #RNchat
                  10/6/2009 12:29


EllenRichter:     RT @SafetyNurse: Some peeps don't recognize abuse for what it is ~HOW TRUE!!
                  #RNchat
                  10/6/2009 12:30


mkopp1:           RT @EllenRichter: RT @SafetyNurse: Some peeps dont recognize abuse for what it is
                  ~HOW TRUE!!~Agree! #rnchat
                  10/6/2009 12:31


pixelrn:          @newsomz Find a good mentor and a good support system, and don't be too hard on
                  yourself. #RNChat
                  10/6/2009 12:31


KTetreauRnClnc:   @AbbieCitron I agree high RN-Pt ratios are very frustrating #rnchat
                  10/6/2009 12:31
newsomz:         @pixelrn Thanks for the tips! #RNChat
                 10/6/2009 12:31


SafetyNurse:     hacked off- keep misspelling #rnchat and losing lines of thought.... need error-proffing
                 here!
                 10/6/2009 12:32


JennyBizRN:      RT@AbbieCitron:think some feel,deserted on the units,not enuf support,high RN-PT
                 ratios, cant give good care,&it comes off as anger. #RNchat
                 10/6/2009 12:32


onlinenursing:   @SafetyNurse Excellent idea!, Agree @Abbie Citron. #RNChat
                 10/6/2009 12:32


SafetyNurse:     #RNchat T1 See?
                 10/6/2009 12:32


rnchat:          T2 Infection Control - Where are the weak points in IC? What can be done to drive rates
                 down? Any success stories to share? #RNchat
                 10/6/2009 12:32


ERNurseJoy:      RT @AbbieCitron T1 high RN-PT ratios, can't give good care, & it comes off as anger.
                 #RNchat <- I agree with this esp in high acute areas
                 10/6/2009 12:33


onlinenursing:   #RNchat. T1: The JCAHO standards forced hospitals to develop education for MDs who
                 were disruptive (i.e. chart throwing, yelling...)
                 10/6/2009 12:33


ocdgirl2000:     #RNchat establishment's way of cutbacks: eliminate go to the oldest RN's first. the ones
                 with highest income, matched contributions ret ...
                 10/6/2009 12:33


pixelrn:         @newsomz Also - Find a hospital that invests in a really good (and lengthy) orientation
                 for new nurses. #RNChat
                 10/6/2009 12:33


JennyBizRN:      T2 enuf incentive to keep stable, good Infection Control educators to start #RNchat
                 10/6/2009 12:34


nursingpins:     Hi running late -The weak link is integrity #RNchat
                 10/6/2009 12:34


newsomz:         @pixelrn Yep! That is #1 on my list when looking at places to apply. I hope the economy
                 opens up a little b4 I graduate :) #RNChat
                 10/6/2009 12:34


michele7962:     T2 - high patient ratios is a high contributor #rnchat
                 10/6/2009 12:35


ocdgirl2000:     #RNchat so they engineer ways to marginalize them. you'll see more of this with the
                 recession.
                 10/6/2009 12:35


SafetyNurse:     @onlinenursing #rnchat TJC standards actually apply to everyone.... some prof. feel more
                 "called out" than others, I think
                 10/6/2009 12:35


newsomz:         T2 again high RN-PT ratios are a problem! #RNChat
                 10/6/2009 12:35
RoRod101:         RT @JennyBizRN T2 enuf incentive to keep stable, good Infection Control educators to
                  start #RNchat
                  10/6/2009 12:36


mkopp1:           T2-doctor's avoiding infection control signs on patient doors doesn't help. We now have
                  large yellow door hangs with all PPE avail. #rnchat
                  10/6/2009 12:36


AbbieCitron:      T2, We once had a risk man. do nothing but monitor hosp. workers as they went in & out
                  of Pt. rooms & documented hand washing. #RNchat
                  10/6/2009 12:36


JennyBizRN:       T2 also, does hospital invest in proper housecleaning of "contaminated" rooms? #RNchat
                  10/6/2009 12:36


pixelrn:          T2 Infection Control - What can be done? Lots of surveillance and evidence based results
                  to drive action and policy. #RNChat
                  10/6/2009 12:36


bhawkesRN:        T2 Rememeber when no one used seat belts? Peer Pressure---> remember when folks
                  didn't wash their hands? #rnchat
                  10/6/2009 12:37


EllenRichter:     RT @newsomz: T2 again high RN-PT ratios are a problem! ~Our superbugs dont help
                  either, everyone is on contact for something :) #RNchat
                  10/6/2009 12:37


AbbieCitron:      yes RT @pixelrn: T2 Infection Control - What can be done? Lots of surveillance and
                  evidence based results to drive action and policy #RNchat
                  10/6/2009 12:38


EllenRichter:     T2 I see health care professionals who walk into isolation room with no gloves,
                  nothing~despite big signs and isolation gear at door #RNchat
                  10/6/2009 12:38


mkopp1:           T2 we do secret audits monthly on handwashing. One staff member is assigned & we
                  don't know who it is. #rnchat
                  10/6/2009 12:38


pixelrn:          @bhawkesRN I was just about to say PEER PRESSURE! Great minds ... : ) #RNChat
                  10/6/2009 12:38


EllenRichter:     T2 Now we swab nares for MRSA on all admits for elective OR or ICU admits & many
                  are coming back positive #RNchat
                  10/6/2009 12:39


SafetyNurse:      T1 Do u mean that RN integirty is the problem w/ lateral violence? RT @nursingpins: Hi
                  running late -The weak link is integrity #RNchat
                  10/6/2009 12:39


AbbieCitron:      T2 Equipment is often moved from room to room and not throughly cleaned. Many
                  medical people never clean their stethoscopes. #RNchat
                  10/6/2009 12:40


RoRod101:         RT @bhawkesRN T2 Rememeber when no one used seat belts? Peer Pressure--->
                  remember when folks didn't wash their hands? & @pixelrn #RNchat
                  10/6/2009 12:40


KTetreauRnClnc:   T1 I often see ancillary staff walk into isolationrooms withoutproper attire, then go to the
next room #rnchat
                  10/6/2009 12:40


rnchat:           T2 Follow-up: Could IC be better "marketed"? eg: better placement/stocking of
                  equipment/supplies versus "big brother" survey? #RNchat
                  10/6/2009 12:40


AbbieCitron:      Great idea RT @mkopp1: T2 we do secret audits monthly on handwashing. One staff
                  member is assigned & we dont know who it is. #RNchat
                  10/6/2009 12:41


ocdgirl2000:      #RNchat if I HAD to work in a hospital again (heaven help me,lol) I would just buy and
                  bring my own. easier, expensive, I know..
                  10/6/2009 12:42


SafetyNurse:      T2 #rnchat Did anyone c the NEJM piece last week where two high-profile MDs called
                  out peers/professionals for failure to do the basics?
                  10/6/2009 12:42


michele7962:      @AbbieCitron - Many medical people never clean their stethoscopes ~~~ Exactly - gross!
                  #rnchat
                  10/6/2009 12:42


medxcentral:      [I never realized] RT @AbbieCitron: T2 ... Many medical people never clean their
                  stethoscopes. [Room to Room exposure] #rnchat
                  10/6/2009 12:42


EllenRichter:     RT @RoRod101 @bhawkesRN @pixelrn T2 Remember when no one used seat belts?
                  #RNchat ~good analogy!
                  10/6/2009 12:42


KTetreauRnClnc:   @JennyBizRN or "contaminated equipment, like noninvasive bp cuffs #rnchat
                  10/6/2009 12:42


NUR3563:          @SafetyNurse #RNChat. No, how interesting. Great Insights as always!
                  10/6/2009 12:42


pixelrn:          @rnchat T2 Probably not. All of our isolation supples are so easy to get to. I think it's
                  more about changing the culture. #RNChat
                  10/6/2009 12:43


ERNurseJoy:       T2 we are monitored "foaming in/out of every room" IC does daily rounds also. #RNchat
                  10/6/2009 12:43


AbbieCitron:      Yes read it RT @SafetyNurse: T2 NEJM piece last week where two high-profile MDs
                  called out peers/prof. for failure to do the basics? #RNchat
                  10/6/2009 12:43


SafetyNurse:      @rnchat #rnchat T2 1/2 Think there r best practice models out there. But not everywhere.
                  If hand hygiene requires a trip down the hall....
                  10/6/2009 12:43


EllenRichter:     T1 ~We all see the breaks in infection control every day, so how can we expect
                  improvement if everyone doesnt play same way? #RNchat
                  10/6/2009 12:43


michele7962:      With everything you are taught in Micro, you would think people could be trusted to use
                  common sense. Not sure what has happened. #rnchat
                  10/6/2009 12:43
mkopp1:         T2-b placement is huge! The more visible the better & people will ask if someone is in
                iso #rnchat
                10/6/2009 12:44


FiMed:          RT @michele7962 @AbbieCitron - Many medical people never clean their stethoscopes
                ~~~ Exactly - gross! #rnchat
                10/6/2009 12:44


medxcentral:    RT @KTetreauRnClnc: @JennyBizRN or "contaminated equipment, like noninvasive bp
                cuffs" #rnchat
                10/6/2009 12:44


mkopp1:         RT @AbbieCitron - Many medical people never clean their stethoscopes ~including
                Medics (EMTs) #rnchat
                10/6/2009 12:44


SafetyNurse:    #rnchat T2 2/2 or a climb behind a bed to achieve, comliance will be low. But blowing by
                stuff that sings, waves, and tweets "do it".....
                10/6/2009 12:44


pixelrn:        T2 In MICU we have a culture where we are always calling each other out (w/ no hard
                feelings) and I think it really works. #RNChat
                10/6/2009 12:45


rnchat:         @pixelrn So, let's extend the "marketing" concept to culture: how to change attitudes,
                values, etc. How to best drive change? #RNchat
                10/6/2009 12:45


SafetyNurse:    @michele7962 #rnchat Knowledge doesn't reliably drive behavior.
                10/6/2009 12:46


nursingpins:    T2 Would not be unreasonable for a handwashing monitor - given the importance
                #RNchat
                10/6/2009 12:46


rnchat:         RT @pixelrn: T2 In MICU we have a culture where we r always calling each other out
                (w/no hard feelings) and I think it really works. #RNchat
                10/6/2009 12:46


mkopp1:         T2-about stethoscopes and cleaning http://tinyurl.com/djw4fr #rnchat
                10/6/2009 12:46


bhawkesRN:      T2 I think we have both more awareness of transmission but still a culture of taking short
                cuts and "it won't happen to me" #rnchat
                10/6/2009 12:46


EllenRichter:   @safetynurse T2 Exactly! It couldnt be easier since its in everyone's face, yet its still a
                problem! :) So what gives? #RNchat
                10/6/2009 12:46


ocdgirl2000:    #RNchat You see, most CEO's of hospitals, like most big business in America are more
                concerned w profit & bonus checks,saving, not spending.
                10/6/2009 12:47


EllenRichter:   T2 LOL I am looking at my stethoscope right now & I pray that I cleaned it before leaving
                work! (I think i did!!) :) #RNchat
                10/6/2009 12:47


ONSmark:        T2 Per "best practice models out there" -- Putting Evidence Into Practice "Prevention of
                Infection" at http://bit.ly/x07dg #oncology #rnchat
10/6/2009 12:47


AbbieCitron:    True and time factor as well, always rushed RT @SafetyNurse: @michele7962
                Knowledge doesnt reliably drive behavior. #RNchat
                10/6/2009 12:47


michele7962:    True - but SAD. RT @SafetyNurse: @michele7962 #rnchat Knowledge doesnt reliably
                drive behavior. #rnchat
                10/6/2009 12:47


bhawkesRN:      @pixelrn Love that u hold each other accountable! But how does that START in a unit?
                #rnchat
                10/6/2009 12:47


SafetyNurse:    @pixelrn #rnchat Are u comfortbale saying where u work? (Because I think your
                organization is an exemplar....)
                10/6/2009 12:47


pixelrn:        @rnchat As much as I like to mock "team building" we've had some gr8 experience w/ it.
                Gets everyone on the same page. #RNChat
                10/6/2009 12:48


michele7962:    Nice link. RT @mkopp1: T2-about stethoscopes and cleaning http://tinyurl.com/djw4fr
                #rnchat
                10/6/2009 12:49


EllenRichter:   RT @ocdgirl2000 Most CEO's of hospitals, like most big business in USA R more
                concerned w profit & bonus checks,saving, not spending #RNchat
                10/6/2009 12:49


medxcentral:    Whomever said we can't learn from #nurses, never attended a Tweetchat with them. LOL
                #rnchat
                10/6/2009 12:49


SafetyNurse:    @EllenRichter #rnchat Others r saying it here... culture... perception that it doesn't
                matter... not monitored in meaningful ways
                10/6/2009 12:49


pixelrn:        @SafetyNurse I work at Hopkins, so yeah, it probably is exemplary... : ) #RNChat
                10/6/2009 12:50


newsomz:        Glad to know alcohol swabs will get rid of MRSA. RT @mkopp1: T2-about stethoscopes
                and cleaning http://tinyurl.com/djw4fr #RNChat
                10/6/2009 12:50


rnchat:         @pixelrn Hey, if it works...Plus you also work at one of the better facilities (from what I
                hear). #RNchat
                10/6/2009 12:51


bhawkesRN:      @medxcentral I love you. #rnchat
                10/6/2009 12:51


Kalabah:        RT @pixelrn: T2 In MICU we have a culture where we always call each other out (w/ no
                hard feelings) and I think it really works. #RNChat
                10/6/2009 12:51


EllenRichter:   @pixelrn T1 Hey thats no fair! LOL ~You can tell from your tweets its somewhere in the
                higher ranks :) #RNchat
                10/6/2009 12:52
ocdgirl2000:    @michele7962 "you would think people could be trusted to use common sense. Not sure
                what has happened". #rnchat Corporate Mentality/ profit
                10/6/2009 12:52


pixelrn:        @SafetyNurse It's also a magnet hospital which might explain why I haven't seen much
                LWV. #RNChat
                10/6/2009 12:52


mkopp1:         RT@rnchat @pixelrn Hey, if it works..Plus you also work at one of the better facilities
                (from what I hear). I too have heard that :) #rnchat
                10/6/2009 12:52


AbbieCitron:    T2 read recently one hosp. didn't allow MDs to wear neck ties, due to spreading of
                infections by touching Pts. when examining. #RNchat
                10/6/2009 12:52


Kalabah:        Knowledge doesn't reliably drive behavior. RT @SafetyNurse: @michele7962 #rnchat
                10/6/2009 12:52


nursingpins:    T2 Unfortunatly handwashing is going to come down to integrity - will ult. have to be
                externally enforced. #RNchat
                10/6/2009 12:52


ERNurseJoy:     Eww... RT @mkopp1: T2-about stethoscopes and cleaning http://tinyurl.com/djw4fr
                #rnchat
                10/6/2009 12:53


mkopp1:         RT @pixelrn: @SafetyNurse Its also a magnet hospital which might explain why I havent
                seen much LWV. Magnet hosp R very important! #rnchat
                10/6/2009 12:53


EllenRichter:   RT @nursingpins: T2 Unfortunatly handwashing is going to come down to integrity - will
                ult. have to be externally enforced. #RNchat
                10/6/2009 12:54


SafetyNurse:    #rnchat OKAY- ready to learn how make the hashtag magically appear on every tweet....
                ready to claw my fast, inaccurate fingers off
                10/6/2009 12:54


bhawkesRN:      Why is it that SOME hospitals are exemplary and many are not? Difference? #rnchat
                10/6/2009 12:54


pixelrn:        @rnchat T2 I like the idea of finding what works and then applying marketing concepts to
                it. #RNChat
                10/6/2009 12:55


bhawkesRN:      @medxcentral In an anyone- who -is -NOT -a -nurse (U aren't, rite?) but respects us like
                u do kind of way #rnchat
                10/6/2009 12:55


EllenRichter:   T2 Magnet hospitals ROCK but its a shame that it takes becoming magnet status for
                negativity like LWV to diminish in our field #RNchat
                10/6/2009 12:55


newsomz:        @SafetyNurse http://tweetchat.com/ #RNChat
                10/6/2009 12:55


SafetyNurse:    @AbbieCitron #RNchat In the UK, long sleeve white coats are OUT. Not allowed to wear.
                Think ties r on the chopping block 2.
                10/6/2009 12:55
JennyBizRN:       RT @bhawkesRN: Why is it that SOME hospitals are exemplary and many are not?
                  Difference? It starts at the top, what is their focus? #RNchat
                  10/6/2009 12:55


rnchat:           Yikes! We're coming up on an hour in about 5 minutes. #RNchat
                  10/6/2009 12:56


ocdgirl2000:      #RNchat remember, we R Nurses, we don't look at Healthcare the same way as those
                  who run the "Hospital Businesses" in this country!
                  10/6/2009 12:56


EllenRichter:     LOL @safetynurse clawing her fingers off #RNchat
                  10/6/2009 12:56


bhawkesRN:        T2 I believe that it's not external, it's nurturing the internal part of all of us that wants to do
                  our best #rnchat
                  10/6/2009 12:56


pixelrn:          @bhawkesRN Maybe comes down to the idea of inspiration and leadership. Paul Levy's
                  blog is a gr8 example.... #RNChat
                  10/6/2009 12:56


mkopp1:           RT @JennyBizRN @bhawkesRN: Why is it that SOME hospitals are exemplary and many
                  are not?It starts at the top, what is their focus?:) #rnchat
                  10/6/2009 12:57


KTetreauRnClnc:   boy, time flies #rnchat
                  10/6/2009 12:57


bhawkesRN:        pixelrn Maybe comes down to the idea of inspiration and leadership. Paul Levy's blog is a
                  gr8 example.... #rnchat
                  10/6/2009 12:57


pixelrn:          @bhawkesRN I've never heard of his hospital, but from reading his blog I would love to
                  work for him. #RNChat
                  10/6/2009 12:57


EllenRichter:     @pixelrn T2 Have a link to that blog? #RNchat
                  10/6/2009 12:57


SafetyNurse:      @bhawkesRN #RNCHAT What is valued is what gets rewarded. Stuff about "align" gets
                  old when there's no follow-thru. But follow-thru works.
                  10/6/2009 12:57


KTetreauRnClnc:   where did the hour go? #rnchat
                  10/6/2009 12:58


ONSmark:          I'm not a nurse & I have utmost respect RT @bhawkesRN @medxcentral In an anyone-
                  who -is -NOT -a -nurse but respects us kind of way #rnchat
                  10/6/2009 12:58


medxcentral:      @bhawkesRN EXACTLY!!! You are correct; I'm not a nurse. But I know who "butters the
                  bread" in health care; #nurses #rnchat
                  10/6/2009 12:58


Kalabah:          RT @SafetyNurse: @EllenRichter #rnchat Others r saying culture... perception that it
                  doesn't matter... not monitored in meaningful ways.
                  10/6/2009 12:58
newsomz:          @EllenRichter http://runningahospital.blogspot.com/ #RNChat
                  10/6/2009 12:58


SafetyNurse:      @bhawkesRN T2. Can tap that some. But remember that flight crews and healthcare
                  works come from same pool. Systems we work in count. #rnchat
                  10/6/2009 12:59


rnchat:           @pixelrn Yeah, Paul Levy does an amazing thing with his blog. #RNchat
                  10/6/2009 12:59


Kalabah:          RT @pixelrn: @SafetyNurse I work at Hopkins, so yeah, it probably is exemplary... : )
                  #RNChat // It sure is!
                  10/6/2009 12:59


bhawkesRN:        @pixelrn Beth Israel hospital is where Paul Levy works/leads. My dream hosp #rnchat
                  10/6/2009 12:59


EllenRichter:     @newsomz: Thanks! :) #RNchat
                  10/6/2009 13:00


michele7962:      Have a great day everyone! #rnchat
                  10/6/2009 13:00


bhawkesRN:        I Know!! Let's all follow each other, k? #rnchat
                  10/6/2009 13:00


rnchat:           OK time's up (please swipe your credit card for 10 more minutes :) See next tweets for
                  administrative stuff. #RNchat
                  10/6/2009 13:00


AbbieCitron:      Thanks for the engaging chat RNs! Until next time, stay well and happy! #RNchat
                  10/6/2009 13:00


Kalabah:          RT @newsomz: Glad to know alcohol swabs will get rid of MRSA. About stethoscopes &
                  cleaning http://tinyurl.com/djw4fr #RNChat (via @mkopp1)
                  10/6/2009 13:00


pixelrn:          Fastest hour I've spent in a long time!!!! That was fun. #RNChat
                  10/6/2009 13:01


mkopp1:           Until next time! @~~ #rnchat
                  10/6/2009 13:01


EllenRichter:     LOL @ swiping credit card...where is the slot? @rnchat #RNchat
                  10/6/2009 13:01


ocdgirl2000:      #RNchat Adventist hospitals in our area, mulitplying like rabbits, buying land, profits
                  galore, almost got sited one year, Shady Grove..hehe
                  10/6/2009 13:01


KTetreauRnClnc:   have a great day #rnchat
                  10/6/2009 13:02


EllenRichter:     RT @bhawkesRN: Let's all follow each other, k? ~Yet another good idea! :) #RNchat
                  10/6/2009 13:02


RoRod101:         Thanks for the great discussions! I enjoyed conversing with you all and meeting new
                  tweeples! #RNchat
                  10/6/2009 13:02
bhawkesRN:        Thank you for coordinating! #rnchat
                  10/6/2009 13:03


EllenRichter:     Nice to see everyone again! :) OK when is the next chat, Phil? @rnchat #RNchat
                  10/6/2009 13:03


rnchat:           Our next chat will be Friday 10/9 8:30pm EDT. #RNchat
                  10/6/2009 13:03


nursingpins:      Thanks #RNchat
                  10/6/2009 13:03


egculbertson:     Yay! RT @medxcentral: Congrats to @rnchat and this whole crew. I do believe #nurses
                  have arrived on Twitter. AMEN! #rnchat
                  10/6/2009 13:04


rnchat:           Transcript of today's chat will be posted here a little later - http://bit.ly/gOKC6 #RNchat
                  10/6/2009 13:04


EllenRichter:     @ KTetreauRnClnc: glad you found your way in! :) #RNchat
                  10/6/2009 13:04


SafetyNurse:      #rnchat Thanks all. Will look forward to another one! Barb
                  10/6/2009 13:05


EllenRichter:     @medxcentral: Thanks for the pro-nursing compliments!! :) #RNchat
                  10/6/2009 13:05


michlr:           thinks he just missed something *again* . Hop I can chat along next time, surely will read
                  the transcript #RNchat
                  10/6/2009 13:05


rnchat:           Thank you all for joining today. Always a good time. Please give your feedback. This is
                  your chat! #RNchat
                  10/6/2009 13:05


ocdgirl2000:      #RNchat ultra-cool! especially since I work with only 2 other RN's and the rest
                  Psychotherapists and Doctors (no offense!)LOL! Thank you!
                  10/6/2009 13:06


EllenRichter:     ~Going to read that blog now http://runningahospital.blogspot.com/ #RNchat
                  10/6/2009 13:06


KTetreauRnClnc:   @EllenRichter thanks for your help getting in #rnchat
                  10/6/2009 13:06


EllenRichter:     @rnchat ~Feedback: Make it 90 minutes! LOL :) #RNchat
                  10/6/2009 13:07


michlr:           thinks he just missed something *again* and hopes can chat along next time, surely will
                  read the transcript #RNchat
                  10/6/2009 13:07


mkopp1:           RT @rnchat: Transcript of todays chat will be posted here a little later - http://bit.ly/gOKC6
                  #rnchat
                  10/6/2009 13:07


mkopp1:           RT @rnchat: Our next chat will be Friday 10/9 8:30pm EDT. #rnchat
                  10/6/2009 13:07
EllenRichter:   @michlr: Yes, I missed last Wednesday's chat & by 6 PM I read the whole transcript &
                felt like I missed nothing! :) #RNchat
                10/6/2009 13:08


nursingpins:    RT @EllenRichter ~Going to read that blog now http://runningahospital.blo... #RNchat
                (Worth a read)
                10/6/2009 13:08


Kalabah:        RT @pixelrn: Maybe comes down to the idea of INSPIRATION and LEADERSHIP. //
                Students need great leaders, few & far in-between. #RNChat
                10/6/2009 13:08


rnchat:         Paul Levy is also on Twitter: @Paulflevy #RNchat
                10/6/2009 13:11


Kalabah:        RT @bhawkesRN: @pixelrn Beth Israel hospital is where Paul Levy works/leads. My
                dream hosp #rnchat
                10/6/2009 13:11


nursingpins:    EllenRichter @rnchat ~Feedback: Make it 90 minutes! LOL :) #RNchat (2nd)
                10/6/2009 13:11


nursingpins:    RT @RNchat Paul Levy is also on Twitter: @Paulflevy #RNchat
                10/6/2009 13:12


Kalabah:        RT @rnchat: Paul Levy is also on Twitter: @Paulflevy #RNchat //THANK YOU!
                10/6/2009 13:12

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RNchat October 6, 2009

  • 1. rnchat: One hour until #RNchat 12:00pm. No last-minute overtime requests. No pulls. No lifting. No missing supplies. All fun. 10/6/2009 11:00 ocdgirl2000: @susanraisch RT @rnchat @ocdgirl2000 Workplace bullying is a totally legit topic to discuss. Be happy to host that! #RNchat @ 12 today EST 10/6/2009 11:24 rnchat: Spammer, Self-Promotion NOTE for #RNchat: We know people love to passively promote themselves on chats. Please: not *during* the chat. 10/6/2009 11:54 rnchat: Welcome to another #RNchat! 2 topics today. Prepend your tweets to topics with T1, T2, etc. | OK, let's get started with introductions. 10/6/2009 12:00 RoRod101: Hi, My name is Rosita but u can call me Ro. I am a RN, NP, Nurse Educator, & DNP student. Happy to be here! #RNchat 10/6/2009 12:02 bhawkesRN: Hi all Beth here, Staff Development acute care! #rnchat 10/6/2009 12:03 EllenRichter: Hi! ICU nurse & legal nurse consultant from S. Florida via NYC orig ~I love how health care is embracing social media #RNchat 10/6/2009 12:03 michele7962: Michele, RN, CLNC and Systems Engineer. #RNCHAT #RNCHAT 10/6/2009 12:03 onlinenursing: Hey Ro, Ellen, Phil. It's me Terri, RN, NP, Nurse Educator, and PhD student (oooh I am like Ro! ) Cool! #RNchat 10/6/2009 12:03 pixelrn: Hi there. I'm Beth. nurse, mom, blogger, etc. etc.....glad to finally make it to one of these! #RNChat 10/6/2009 12:05 newsomz: Carrie, nursing student in Florida. Trying out my first #RNChat #RNChat 10/6/2009 12:05 EllenRichter: @onlinenursing Hi back~ Yes we have quite a few RN doctoral candidates & grads on Twitter...its awesome #RNchat 10/6/2009 12:05 AbbieCitron: Hey everyone, Abbie here, I'm a legal nurse, no longer @ the bedside, but like learning from u all. #RNchat 10/6/2009 12:07 mkopp1: Marie, ER RN and mom in MN #rnchat 10/6/2009 12:07 SafetyNurse: #RNchat Barbara, patient & medication safety nurse, blogger, citizen, sometimes patient, the usual 10/6/2009 12:07 EllenRichter: Great turnout! Hi everyone! (too many to list 1 by 1) #RNchat 10/6/2009 12:08
  • 2. rnchat: We got some awesome peeps here today! #RNchat 10/6/2009 12:09 NUR3563: T1: Interesting. Have a colleague doing research on workplace lateral violence & lack of ed prep of RN students for this. #RNChat 10/6/2009 12:09 RoRod101: RT @EllenRichter Great turnout! Hi everyone! (too many to list 1 by 1) #RNchat #RNchat 10/6/2009 12:09 AbbieCitron: @EllenRichter Hi Ellen, thanks for the reminder text about the chat. #RNchat 10/6/2009 12:10 JennyBizRN: Hi Rn, also aka my sideline biz Grissomedlegal ( much more boring persona) awake, coffe and awesome peepa #RNchat 10/6/2009 12:10 EllenRichter: LOL @AbbieCitron I'm just one of the town criers :) ~Unfortunately the hour goes so fast!! #RNchat 10/6/2009 12:11 newsomz: @NUR3563 T1: can definitely attest to lack of ed prep as I don't even know what the issue is about! Explain? #RNChat 10/6/2009 12:12 onlinenursing: T1: #RNchat. JCAHO actually tackled this recently from physician standpoint. New behavior standards for disruptive physicians in 2008. 10/6/2009 12:12 EllenRichter: @JennyBizRN ~Aw you couldve just given your business acct more pizzazz too! :) #RNchat 10/6/2009 12:12 pixelrn: T1 I've heard about it more than I've experienced it. It's def. one of those gray areas. #RNChat 10/6/2009 12:13 newsomz: T1: Ok, found ANA module about workplace lateral violence :) http://www.nursingworld.org/mods/mod440/lateralfull.htm #RNChat 10/6/2009 12:13 EllenRichter: RT @rnchat: We got some awesome peeps here today! #RNchat ~yup, yup 10/6/2009 12:13 onlinenursing: Lateral vioilence #RNchat (AKA 'eating our young') aggression between nurses or other health care professionals in speech, action, gossip... 10/6/2009 12:14 EllenRichter: I cant find T1~ #RNchat 10/6/2009 12:14 ocdgirl2000: #RNchat I'm Lynne Siegel R.N. an old timer, work for Montgomery County Gov, Community Health II Behavioral Health Crisis Services Addictions 10/6/2009 12:14 JennyBizRN: Thanks Ellen! #RNchat 10/6/2009 12:14 rnchat: @EllenRichter here http://twitter.com/RNchat/status/4658294347 #RNchat 10/6/2009 12:15
  • 3. JennyBizRN: lateral violence I thing is topic. As in dreading report as that one RN will interogate you for 45 mintues? #RNchat 10/6/2009 12:16 AbbieCitron: T1 Think there must be a policy that protects RNs from retribution if they report this kind of behavior. Right? #RNchat 10/6/2009 12:17 rnchat: @newsomz This also provide a basic overview - http://bit.ly/FVCvi #RNchat 10/6/2009 12:17 summerbrown: RT @rnchat: We got some awesome peeps here today! #RNchat ~yup, yup (via @EllenRichter) sad that I can't join :( have fun! 10/6/2009 12:18 SafetyNurse: #rnchat Learning the ropes here.... so pls tell me if there's a better way... Lateral violence impairs open communication & by exten, safety 10/6/2009 12:18 bhawkesRN: T1 Lateral violence takes many forms. Impatience, undermining, lack of teamwork, gossip #rnchat 10/6/2009 12:18 michele7962: Unfortunately it isn't just nursing. It's everywhere. However as professionals we should know better. #RNCHAT 10/6/2009 12:18 ocdgirl2000: #RNchat illustrates it well in other job classificatons at @nojobisworth she is looking for RN's 10/6/2009 12:19 rnchat: RT @bhawkesRN: T1 Lateral violence takes many forms. Impatience, undermining, lack of teamwork, gossip #RNchat 10/6/2009 12:19 pixelrn: T1 One person's "bullying" is another person's "teachable moment." Helps to have a great mentor to rely on to help you parse it. #RNChat 10/6/2009 12:19 michele7962: Would hopeRT @AbbieCitron: T1 Think there must be a policy that protects RNs from retribution if they report this kind of behavior. #RNCHAT 10/6/2009 12:19 RoRod101: T1 1st step is 2 admit that it happens.Do my best 2 instill in nsg students tx peeps as u would like 2 B tx'd & model that behavior. #RNchat 10/6/2009 12:19 bhawkesRN: @SafetyNurse agree- bad behaviour ultimately affects patients #rnchat 10/6/2009 12:19 EllenRichter: T1 I honestly feel bullying has diminished over my 3 decades in nursing...we have more desire to nurture the young rather than eat #RNchat 10/6/2009 12:20 JennyBizRN: had an RN who would almost kill me trying to get report done. I reported to sup, then everyone knew.not worth reporting too often #RNchat 10/6/2009 12:20 AbbieCitron: T1 learning how to confront the issue or bully, is difficult for many nurses. We are such
  • 4. caring people you know. LOL! #RNchat 10/6/2009 12:21 KTetreauRnClnc: I'm searching for #rnchat live on TweetGrid Search - http://tweetgrid.com/search? q=%23rnchat 10/6/2009 12:21 RoRod101: @pixelrn T1 I agree it is great to have a "good" mentor, especially when learning the ropes #RNchat 10/6/2009 12:21 KTetreauRnClnc: #rnchat 10/6/2009 12:21 rnchat: @pixelrn More about specific behaviors (passive-aggr, selective application of policy, using "saving life" as pretext for yelling).. #RNchat 10/6/2009 12:22 mkopp1: T1-we should know better but still it is allowed to happen in the work place. #rnchat 10/6/2009 12:22 EllenRichter: T1 Yes, abuse is everywhere, but the way we set up orientation & make preceptors take classes in adult ed helps us bring in the new #RNchat 10/6/2009 12:22 onlinenursing: @RoRod101 Good idea. What about formal education on lateral violence in RN curriculum ? Like communication format? #RNchat 10/6/2009 12:22 bhawkesRN: T1 Always hate sending new nurses out to the floors knowing that some of them will experience this. @pixelrn- what exp have you had? #rnchat 10/6/2009 12:23 pixelrn: @EllenRichter Agree. I've been a nurse for 5 yrs now and really haven't seen that much bullying. #RNChat 10/6/2009 12:23 ocdgirl2000: #RNchat when "teachable moments" end up leading to 6 months of extended leave for depression, it costs the insurance healthcare industry! 10/6/2009 12:24 EllenRichter: T1 Yes, we all work with Nurse Rachets, for sure~ And yes, that is unacceptable & no colleague should stand for verbal abuse #RNchat 10/6/2009 12:24 mkopp1: T1-I find, it is not the new RNs but those who have ben there longer taking part in the bullying lately #rnchat 10/6/2009 12:24 AbbieCitron: Agree RT @onlinenursing: @RoRod101 Good idea. What about formal education on lateral violence in RN curriculum ? #RNchat 10/6/2009 12:24 EllenRichter: @onlinenursing T1 Yes formal education on lateral violence should be a requirement to prepare nurses to deal with it correctly #RNchat 10/6/2009 12:25 EllenRichter: T1 Oops, didnt realize it was @RoRod101 's thought first! :) we all agree Ro! #RNchat 10/6/2009 12:26
  • 5. pixelrn: @bhawkesRN Mostly in MICU and PACU. #RNChat 10/6/2009 12:26 RoRod101: @onlinenursing T1 Formal education on lateral violence is excellent along with practicing what you teach. #RNchat 10/6/2009 12:26 AbbieCitron: Unhappy people RT @mkopp1: T1-I find, it is not the new RNs but those who have ben there longer taking part in the bullying lately #RNchat 10/6/2009 12:27 EllenRichter: @mkopp1 ~T1 Yes bullying is so 60's and 70's :( We've come a long way (hopefully) #RNchat 10/6/2009 12:27 onlinenursing: T1: I saw this in hospitalASN prog where 'students' were unfortunately blamed 4 much & talked to as 'students',not upcoming peers. #RNChat 10/6/2009 12:27 JennyBizRN: RT@EllenRichter:@onlinenursing T1formal education on lateral violence should be required to prepare nurses 2deal with it correctly #RNchat 10/6/2009 12:27 newsomz: T1 what are good strategies for new RN's to combat lwv? #RNChat 10/6/2009 12:28 ocdgirl2000: @pixelrn #RNchat the more you have to lose (benefits, retirement, income, vested investments) the more likely it happens.(been there, do ... 10/6/2009 12:28 NUR3563: RT @RoRod101: @onlinenursing T1 Formal education on lateral violence is excellent along with practicing what you teach. #RNchat 10/6/2009 12:28 SafetyNurse: #rnchat I kind of favor behavior-based education based on standards w/ role playing. Some peeps don't recognize abuse for what it is 10/6/2009 12:28 rnchat: Next topic coming up in a couple minutes. #RNchat 10/6/2009 12:29 AbbieCitron: T1 I think some feel, deserted on the units, not enough support, high RN-PT ratios, can't give good care, & it comes off as anger. #RNchat 10/6/2009 12:29 EllenRichter: RT @SafetyNurse: Some peeps don't recognize abuse for what it is ~HOW TRUE!! #RNchat 10/6/2009 12:30 mkopp1: RT @EllenRichter: RT @SafetyNurse: Some peeps dont recognize abuse for what it is ~HOW TRUE!!~Agree! #rnchat 10/6/2009 12:31 pixelrn: @newsomz Find a good mentor and a good support system, and don't be too hard on yourself. #RNChat 10/6/2009 12:31 KTetreauRnClnc: @AbbieCitron I agree high RN-Pt ratios are very frustrating #rnchat 10/6/2009 12:31
  • 6. newsomz: @pixelrn Thanks for the tips! #RNChat 10/6/2009 12:31 SafetyNurse: hacked off- keep misspelling #rnchat and losing lines of thought.... need error-proffing here! 10/6/2009 12:32 JennyBizRN: RT@AbbieCitron:think some feel,deserted on the units,not enuf support,high RN-PT ratios, cant give good care,&it comes off as anger. #RNchat 10/6/2009 12:32 onlinenursing: @SafetyNurse Excellent idea!, Agree @Abbie Citron. #RNChat 10/6/2009 12:32 SafetyNurse: #RNchat T1 See? 10/6/2009 12:32 rnchat: T2 Infection Control - Where are the weak points in IC? What can be done to drive rates down? Any success stories to share? #RNchat 10/6/2009 12:32 ERNurseJoy: RT @AbbieCitron T1 high RN-PT ratios, can't give good care, & it comes off as anger. #RNchat <- I agree with this esp in high acute areas 10/6/2009 12:33 onlinenursing: #RNchat. T1: The JCAHO standards forced hospitals to develop education for MDs who were disruptive (i.e. chart throwing, yelling...) 10/6/2009 12:33 ocdgirl2000: #RNchat establishment's way of cutbacks: eliminate go to the oldest RN's first. the ones with highest income, matched contributions ret ... 10/6/2009 12:33 pixelrn: @newsomz Also - Find a hospital that invests in a really good (and lengthy) orientation for new nurses. #RNChat 10/6/2009 12:33 JennyBizRN: T2 enuf incentive to keep stable, good Infection Control educators to start #RNchat 10/6/2009 12:34 nursingpins: Hi running late -The weak link is integrity #RNchat 10/6/2009 12:34 newsomz: @pixelrn Yep! That is #1 on my list when looking at places to apply. I hope the economy opens up a little b4 I graduate :) #RNChat 10/6/2009 12:34 michele7962: T2 - high patient ratios is a high contributor #rnchat 10/6/2009 12:35 ocdgirl2000: #RNchat so they engineer ways to marginalize them. you'll see more of this with the recession. 10/6/2009 12:35 SafetyNurse: @onlinenursing #rnchat TJC standards actually apply to everyone.... some prof. feel more "called out" than others, I think 10/6/2009 12:35 newsomz: T2 again high RN-PT ratios are a problem! #RNChat 10/6/2009 12:35
  • 7. RoRod101: RT @JennyBizRN T2 enuf incentive to keep stable, good Infection Control educators to start #RNchat 10/6/2009 12:36 mkopp1: T2-doctor's avoiding infection control signs on patient doors doesn't help. We now have large yellow door hangs with all PPE avail. #rnchat 10/6/2009 12:36 AbbieCitron: T2, We once had a risk man. do nothing but monitor hosp. workers as they went in & out of Pt. rooms & documented hand washing. #RNchat 10/6/2009 12:36 JennyBizRN: T2 also, does hospital invest in proper housecleaning of "contaminated" rooms? #RNchat 10/6/2009 12:36 pixelrn: T2 Infection Control - What can be done? Lots of surveillance and evidence based results to drive action and policy. #RNChat 10/6/2009 12:36 bhawkesRN: T2 Rememeber when no one used seat belts? Peer Pressure---> remember when folks didn't wash their hands? #rnchat 10/6/2009 12:37 EllenRichter: RT @newsomz: T2 again high RN-PT ratios are a problem! ~Our superbugs dont help either, everyone is on contact for something :) #RNchat 10/6/2009 12:37 AbbieCitron: yes RT @pixelrn: T2 Infection Control - What can be done? Lots of surveillance and evidence based results to drive action and policy #RNchat 10/6/2009 12:38 EllenRichter: T2 I see health care professionals who walk into isolation room with no gloves, nothing~despite big signs and isolation gear at door #RNchat 10/6/2009 12:38 mkopp1: T2 we do secret audits monthly on handwashing. One staff member is assigned & we don't know who it is. #rnchat 10/6/2009 12:38 pixelrn: @bhawkesRN I was just about to say PEER PRESSURE! Great minds ... : ) #RNChat 10/6/2009 12:38 EllenRichter: T2 Now we swab nares for MRSA on all admits for elective OR or ICU admits & many are coming back positive #RNchat 10/6/2009 12:39 SafetyNurse: T1 Do u mean that RN integirty is the problem w/ lateral violence? RT @nursingpins: Hi running late -The weak link is integrity #RNchat 10/6/2009 12:39 AbbieCitron: T2 Equipment is often moved from room to room and not throughly cleaned. Many medical people never clean their stethoscopes. #RNchat 10/6/2009 12:40 RoRod101: RT @bhawkesRN T2 Rememeber when no one used seat belts? Peer Pressure---> remember when folks didn't wash their hands? & @pixelrn #RNchat 10/6/2009 12:40 KTetreauRnClnc: T1 I often see ancillary staff walk into isolationrooms withoutproper attire, then go to the
  • 8. next room #rnchat 10/6/2009 12:40 rnchat: T2 Follow-up: Could IC be better "marketed"? eg: better placement/stocking of equipment/supplies versus "big brother" survey? #RNchat 10/6/2009 12:40 AbbieCitron: Great idea RT @mkopp1: T2 we do secret audits monthly on handwashing. One staff member is assigned & we dont know who it is. #RNchat 10/6/2009 12:41 ocdgirl2000: #RNchat if I HAD to work in a hospital again (heaven help me,lol) I would just buy and bring my own. easier, expensive, I know.. 10/6/2009 12:42 SafetyNurse: T2 #rnchat Did anyone c the NEJM piece last week where two high-profile MDs called out peers/professionals for failure to do the basics? 10/6/2009 12:42 michele7962: @AbbieCitron - Many medical people never clean their stethoscopes ~~~ Exactly - gross! #rnchat 10/6/2009 12:42 medxcentral: [I never realized] RT @AbbieCitron: T2 ... Many medical people never clean their stethoscopes. [Room to Room exposure] #rnchat 10/6/2009 12:42 EllenRichter: RT @RoRod101 @bhawkesRN @pixelrn T2 Remember when no one used seat belts? #RNchat ~good analogy! 10/6/2009 12:42 KTetreauRnClnc: @JennyBizRN or "contaminated equipment, like noninvasive bp cuffs #rnchat 10/6/2009 12:42 NUR3563: @SafetyNurse #RNChat. No, how interesting. Great Insights as always! 10/6/2009 12:42 pixelrn: @rnchat T2 Probably not. All of our isolation supples are so easy to get to. I think it's more about changing the culture. #RNChat 10/6/2009 12:43 ERNurseJoy: T2 we are monitored "foaming in/out of every room" IC does daily rounds also. #RNchat 10/6/2009 12:43 AbbieCitron: Yes read it RT @SafetyNurse: T2 NEJM piece last week where two high-profile MDs called out peers/prof. for failure to do the basics? #RNchat 10/6/2009 12:43 SafetyNurse: @rnchat #rnchat T2 1/2 Think there r best practice models out there. But not everywhere. If hand hygiene requires a trip down the hall.... 10/6/2009 12:43 EllenRichter: T1 ~We all see the breaks in infection control every day, so how can we expect improvement if everyone doesnt play same way? #RNchat 10/6/2009 12:43 michele7962: With everything you are taught in Micro, you would think people could be trusted to use common sense. Not sure what has happened. #rnchat 10/6/2009 12:43
  • 9. mkopp1: T2-b placement is huge! The more visible the better & people will ask if someone is in iso #rnchat 10/6/2009 12:44 FiMed: RT @michele7962 @AbbieCitron - Many medical people never clean their stethoscopes ~~~ Exactly - gross! #rnchat 10/6/2009 12:44 medxcentral: RT @KTetreauRnClnc: @JennyBizRN or "contaminated equipment, like noninvasive bp cuffs" #rnchat 10/6/2009 12:44 mkopp1: RT @AbbieCitron - Many medical people never clean their stethoscopes ~including Medics (EMTs) #rnchat 10/6/2009 12:44 SafetyNurse: #rnchat T2 2/2 or a climb behind a bed to achieve, comliance will be low. But blowing by stuff that sings, waves, and tweets "do it"..... 10/6/2009 12:44 pixelrn: T2 In MICU we have a culture where we are always calling each other out (w/ no hard feelings) and I think it really works. #RNChat 10/6/2009 12:45 rnchat: @pixelrn So, let's extend the "marketing" concept to culture: how to change attitudes, values, etc. How to best drive change? #RNchat 10/6/2009 12:45 SafetyNurse: @michele7962 #rnchat Knowledge doesn't reliably drive behavior. 10/6/2009 12:46 nursingpins: T2 Would not be unreasonable for a handwashing monitor - given the importance #RNchat 10/6/2009 12:46 rnchat: RT @pixelrn: T2 In MICU we have a culture where we r always calling each other out (w/no hard feelings) and I think it really works. #RNchat 10/6/2009 12:46 mkopp1: T2-about stethoscopes and cleaning http://tinyurl.com/djw4fr #rnchat 10/6/2009 12:46 bhawkesRN: T2 I think we have both more awareness of transmission but still a culture of taking short cuts and "it won't happen to me" #rnchat 10/6/2009 12:46 EllenRichter: @safetynurse T2 Exactly! It couldnt be easier since its in everyone's face, yet its still a problem! :) So what gives? #RNchat 10/6/2009 12:46 ocdgirl2000: #RNchat You see, most CEO's of hospitals, like most big business in America are more concerned w profit & bonus checks,saving, not spending. 10/6/2009 12:47 EllenRichter: T2 LOL I am looking at my stethoscope right now & I pray that I cleaned it before leaving work! (I think i did!!) :) #RNchat 10/6/2009 12:47 ONSmark: T2 Per "best practice models out there" -- Putting Evidence Into Practice "Prevention of Infection" at http://bit.ly/x07dg #oncology #rnchat
  • 10. 10/6/2009 12:47 AbbieCitron: True and time factor as well, always rushed RT @SafetyNurse: @michele7962 Knowledge doesnt reliably drive behavior. #RNchat 10/6/2009 12:47 michele7962: True - but SAD. RT @SafetyNurse: @michele7962 #rnchat Knowledge doesnt reliably drive behavior. #rnchat 10/6/2009 12:47 bhawkesRN: @pixelrn Love that u hold each other accountable! But how does that START in a unit? #rnchat 10/6/2009 12:47 SafetyNurse: @pixelrn #rnchat Are u comfortbale saying where u work? (Because I think your organization is an exemplar....) 10/6/2009 12:47 pixelrn: @rnchat As much as I like to mock "team building" we've had some gr8 experience w/ it. Gets everyone on the same page. #RNChat 10/6/2009 12:48 michele7962: Nice link. RT @mkopp1: T2-about stethoscopes and cleaning http://tinyurl.com/djw4fr #rnchat 10/6/2009 12:49 EllenRichter: RT @ocdgirl2000 Most CEO's of hospitals, like most big business in USA R more concerned w profit & bonus checks,saving, not spending #RNchat 10/6/2009 12:49 medxcentral: Whomever said we can't learn from #nurses, never attended a Tweetchat with them. LOL #rnchat 10/6/2009 12:49 SafetyNurse: @EllenRichter #rnchat Others r saying it here... culture... perception that it doesn't matter... not monitored in meaningful ways 10/6/2009 12:49 pixelrn: @SafetyNurse I work at Hopkins, so yeah, it probably is exemplary... : ) #RNChat 10/6/2009 12:50 newsomz: Glad to know alcohol swabs will get rid of MRSA. RT @mkopp1: T2-about stethoscopes and cleaning http://tinyurl.com/djw4fr #RNChat 10/6/2009 12:50 rnchat: @pixelrn Hey, if it works...Plus you also work at one of the better facilities (from what I hear). #RNchat 10/6/2009 12:51 bhawkesRN: @medxcentral I love you. #rnchat 10/6/2009 12:51 Kalabah: RT @pixelrn: T2 In MICU we have a culture where we always call each other out (w/ no hard feelings) and I think it really works. #RNChat 10/6/2009 12:51 EllenRichter: @pixelrn T1 Hey thats no fair! LOL ~You can tell from your tweets its somewhere in the higher ranks :) #RNchat 10/6/2009 12:52
  • 11. ocdgirl2000: @michele7962 "you would think people could be trusted to use common sense. Not sure what has happened". #rnchat Corporate Mentality/ profit 10/6/2009 12:52 pixelrn: @SafetyNurse It's also a magnet hospital which might explain why I haven't seen much LWV. #RNChat 10/6/2009 12:52 mkopp1: RT@rnchat @pixelrn Hey, if it works..Plus you also work at one of the better facilities (from what I hear). I too have heard that :) #rnchat 10/6/2009 12:52 AbbieCitron: T2 read recently one hosp. didn't allow MDs to wear neck ties, due to spreading of infections by touching Pts. when examining. #RNchat 10/6/2009 12:52 Kalabah: Knowledge doesn't reliably drive behavior. RT @SafetyNurse: @michele7962 #rnchat 10/6/2009 12:52 nursingpins: T2 Unfortunatly handwashing is going to come down to integrity - will ult. have to be externally enforced. #RNchat 10/6/2009 12:52 ERNurseJoy: Eww... RT @mkopp1: T2-about stethoscopes and cleaning http://tinyurl.com/djw4fr #rnchat 10/6/2009 12:53 mkopp1: RT @pixelrn: @SafetyNurse Its also a magnet hospital which might explain why I havent seen much LWV. Magnet hosp R very important! #rnchat 10/6/2009 12:53 EllenRichter: RT @nursingpins: T2 Unfortunatly handwashing is going to come down to integrity - will ult. have to be externally enforced. #RNchat 10/6/2009 12:54 SafetyNurse: #rnchat OKAY- ready to learn how make the hashtag magically appear on every tweet.... ready to claw my fast, inaccurate fingers off 10/6/2009 12:54 bhawkesRN: Why is it that SOME hospitals are exemplary and many are not? Difference? #rnchat 10/6/2009 12:54 pixelrn: @rnchat T2 I like the idea of finding what works and then applying marketing concepts to it. #RNChat 10/6/2009 12:55 bhawkesRN: @medxcentral In an anyone- who -is -NOT -a -nurse (U aren't, rite?) but respects us like u do kind of way #rnchat 10/6/2009 12:55 EllenRichter: T2 Magnet hospitals ROCK but its a shame that it takes becoming magnet status for negativity like LWV to diminish in our field #RNchat 10/6/2009 12:55 newsomz: @SafetyNurse http://tweetchat.com/ #RNChat 10/6/2009 12:55 SafetyNurse: @AbbieCitron #RNchat In the UK, long sleeve white coats are OUT. Not allowed to wear. Think ties r on the chopping block 2. 10/6/2009 12:55
  • 12. JennyBizRN: RT @bhawkesRN: Why is it that SOME hospitals are exemplary and many are not? Difference? It starts at the top, what is their focus? #RNchat 10/6/2009 12:55 rnchat: Yikes! We're coming up on an hour in about 5 minutes. #RNchat 10/6/2009 12:56 ocdgirl2000: #RNchat remember, we R Nurses, we don't look at Healthcare the same way as those who run the "Hospital Businesses" in this country! 10/6/2009 12:56 EllenRichter: LOL @safetynurse clawing her fingers off #RNchat 10/6/2009 12:56 bhawkesRN: T2 I believe that it's not external, it's nurturing the internal part of all of us that wants to do our best #rnchat 10/6/2009 12:56 pixelrn: @bhawkesRN Maybe comes down to the idea of inspiration and leadership. Paul Levy's blog is a gr8 example.... #RNChat 10/6/2009 12:56 mkopp1: RT @JennyBizRN @bhawkesRN: Why is it that SOME hospitals are exemplary and many are not?It starts at the top, what is their focus?:) #rnchat 10/6/2009 12:57 KTetreauRnClnc: boy, time flies #rnchat 10/6/2009 12:57 bhawkesRN: pixelrn Maybe comes down to the idea of inspiration and leadership. Paul Levy's blog is a gr8 example.... #rnchat 10/6/2009 12:57 pixelrn: @bhawkesRN I've never heard of his hospital, but from reading his blog I would love to work for him. #RNChat 10/6/2009 12:57 EllenRichter: @pixelrn T2 Have a link to that blog? #RNchat 10/6/2009 12:57 SafetyNurse: @bhawkesRN #RNCHAT What is valued is what gets rewarded. Stuff about "align" gets old when there's no follow-thru. But follow-thru works. 10/6/2009 12:57 KTetreauRnClnc: where did the hour go? #rnchat 10/6/2009 12:58 ONSmark: I'm not a nurse & I have utmost respect RT @bhawkesRN @medxcentral In an anyone- who -is -NOT -a -nurse but respects us kind of way #rnchat 10/6/2009 12:58 medxcentral: @bhawkesRN EXACTLY!!! You are correct; I'm not a nurse. But I know who "butters the bread" in health care; #nurses #rnchat 10/6/2009 12:58 Kalabah: RT @SafetyNurse: @EllenRichter #rnchat Others r saying culture... perception that it doesn't matter... not monitored in meaningful ways. 10/6/2009 12:58
  • 13. newsomz: @EllenRichter http://runningahospital.blogspot.com/ #RNChat 10/6/2009 12:58 SafetyNurse: @bhawkesRN T2. Can tap that some. But remember that flight crews and healthcare works come from same pool. Systems we work in count. #rnchat 10/6/2009 12:59 rnchat: @pixelrn Yeah, Paul Levy does an amazing thing with his blog. #RNchat 10/6/2009 12:59 Kalabah: RT @pixelrn: @SafetyNurse I work at Hopkins, so yeah, it probably is exemplary... : ) #RNChat // It sure is! 10/6/2009 12:59 bhawkesRN: @pixelrn Beth Israel hospital is where Paul Levy works/leads. My dream hosp #rnchat 10/6/2009 12:59 EllenRichter: @newsomz: Thanks! :) #RNchat 10/6/2009 13:00 michele7962: Have a great day everyone! #rnchat 10/6/2009 13:00 bhawkesRN: I Know!! Let's all follow each other, k? #rnchat 10/6/2009 13:00 rnchat: OK time's up (please swipe your credit card for 10 more minutes :) See next tweets for administrative stuff. #RNchat 10/6/2009 13:00 AbbieCitron: Thanks for the engaging chat RNs! Until next time, stay well and happy! #RNchat 10/6/2009 13:00 Kalabah: RT @newsomz: Glad to know alcohol swabs will get rid of MRSA. About stethoscopes & cleaning http://tinyurl.com/djw4fr #RNChat (via @mkopp1) 10/6/2009 13:00 pixelrn: Fastest hour I've spent in a long time!!!! That was fun. #RNChat 10/6/2009 13:01 mkopp1: Until next time! @~~ #rnchat 10/6/2009 13:01 EllenRichter: LOL @ swiping credit card...where is the slot? @rnchat #RNchat 10/6/2009 13:01 ocdgirl2000: #RNchat Adventist hospitals in our area, mulitplying like rabbits, buying land, profits galore, almost got sited one year, Shady Grove..hehe 10/6/2009 13:01 KTetreauRnClnc: have a great day #rnchat 10/6/2009 13:02 EllenRichter: RT @bhawkesRN: Let's all follow each other, k? ~Yet another good idea! :) #RNchat 10/6/2009 13:02 RoRod101: Thanks for the great discussions! I enjoyed conversing with you all and meeting new tweeples! #RNchat 10/6/2009 13:02
  • 14. bhawkesRN: Thank you for coordinating! #rnchat 10/6/2009 13:03 EllenRichter: Nice to see everyone again! :) OK when is the next chat, Phil? @rnchat #RNchat 10/6/2009 13:03 rnchat: Our next chat will be Friday 10/9 8:30pm EDT. #RNchat 10/6/2009 13:03 nursingpins: Thanks #RNchat 10/6/2009 13:03 egculbertson: Yay! RT @medxcentral: Congrats to @rnchat and this whole crew. I do believe #nurses have arrived on Twitter. AMEN! #rnchat 10/6/2009 13:04 rnchat: Transcript of today's chat will be posted here a little later - http://bit.ly/gOKC6 #RNchat 10/6/2009 13:04 EllenRichter: @ KTetreauRnClnc: glad you found your way in! :) #RNchat 10/6/2009 13:04 SafetyNurse: #rnchat Thanks all. Will look forward to another one! Barb 10/6/2009 13:05 EllenRichter: @medxcentral: Thanks for the pro-nursing compliments!! :) #RNchat 10/6/2009 13:05 michlr: thinks he just missed something *again* . Hop I can chat along next time, surely will read the transcript #RNchat 10/6/2009 13:05 rnchat: Thank you all for joining today. Always a good time. Please give your feedback. This is your chat! #RNchat 10/6/2009 13:05 ocdgirl2000: #RNchat ultra-cool! especially since I work with only 2 other RN's and the rest Psychotherapists and Doctors (no offense!)LOL! Thank you! 10/6/2009 13:06 EllenRichter: ~Going to read that blog now http://runningahospital.blogspot.com/ #RNchat 10/6/2009 13:06 KTetreauRnClnc: @EllenRichter thanks for your help getting in #rnchat 10/6/2009 13:06 EllenRichter: @rnchat ~Feedback: Make it 90 minutes! LOL :) #RNchat 10/6/2009 13:07 michlr: thinks he just missed something *again* and hopes can chat along next time, surely will read the transcript #RNchat 10/6/2009 13:07 mkopp1: RT @rnchat: Transcript of todays chat will be posted here a little later - http://bit.ly/gOKC6 #rnchat 10/6/2009 13:07 mkopp1: RT @rnchat: Our next chat will be Friday 10/9 8:30pm EDT. #rnchat 10/6/2009 13:07
  • 15. EllenRichter: @michlr: Yes, I missed last Wednesday's chat & by 6 PM I read the whole transcript & felt like I missed nothing! :) #RNchat 10/6/2009 13:08 nursingpins: RT @EllenRichter ~Going to read that blog now http://runningahospital.blo... #RNchat (Worth a read) 10/6/2009 13:08 Kalabah: RT @pixelrn: Maybe comes down to the idea of INSPIRATION and LEADERSHIP. // Students need great leaders, few & far in-between. #RNChat 10/6/2009 13:08 rnchat: Paul Levy is also on Twitter: @Paulflevy #RNchat 10/6/2009 13:11 Kalabah: RT @bhawkesRN: @pixelrn Beth Israel hospital is where Paul Levy works/leads. My dream hosp #rnchat 10/6/2009 13:11 nursingpins: EllenRichter @rnchat ~Feedback: Make it 90 minutes! LOL :) #RNchat (2nd) 10/6/2009 13:11 nursingpins: RT @RNchat Paul Levy is also on Twitter: @Paulflevy #RNchat 10/6/2009 13:12 Kalabah: RT @rnchat: Paul Levy is also on Twitter: @Paulflevy #RNchat //THANK YOU! 10/6/2009 13:12