Rajinder Ghataora has over 30 years of experience in strategic leadership roles within children's services, with a focus on early help, community development, and quality improvement. They have extensive experience managing multi-disciplinary teams and budgets up to £5 million. Their achievements include pioneering innovative service models and delivering on large capital programs to improve outcomes for families.

1. RAJINDER GHATAORA
r.ghataora61@gmail.com 07847539993
PERSONAL STATEMENT
A strong leader with an extensive range of strategic and operational senior management experience.
Specific professional focus on achieving quality outcomes within integrated early help services for
children’s, young people and families with a personal passion for community development that
consistently raises expectations, aspirations and opportunities for communities
SKILLS
· Transforming and leading multidisciplinary teams by creating a challenging but supportive
environment for colleagues through establishing robust governance arrangements, shared
planning and performance management.
· Programme and financial management including the development of business cases, managing
service delivery, monitoring and evaluation and ensuring sustainability
· Co-ordinating internal service redesigns and special projects through offering expertise, problem
solving and developing creative solutions to service developments
· Excellent relationship building and influencing skills with internal and external partners, including
immediate team members, other professional colleagues and stakeholders, senior managers,
elected members and other contacts
· Using innovative approaches for the continuous improvement of a service areas through effective
commissioning processes, engaging and consulting with community stakeholders and colleagues
and promoting a learning culture that is underpinned by evidence based practice
· Effective report writing providing clear and analytical review of information and actions, including
financial information, and where necessary probing commissioned providers for evidence
ACHIEVEMENTS
· Delivered across the Sure Start Local Programme/ Children’s Centre agenda that pioneered
innovative ways of working to improve learning, health and parenting support and employment
outcomes for children, young people and families across diverse range of communities. Following
community and stakeholder consultation, led the planning, development and implementation of
delivery plans which, following approval from Government Office, which included
o Embedding shared vision, values and ethos across Programme stakeholders
o Recruitment of large multidisciplinary teams employed through a range of partner
agencies such as health, voluntary sector and schools and implementing an effective
matrix management framework
o Establishing operational policies meeting all statutory requirements, especially
safeguarding
o Robust financial management of substantial budgets up to £5 million
o Building an appropriate governance structure through the creation of a Partnership Board
ensuring representation from health professionals, education, job centre plus, housing
and other community partners, including parents.
o Reporting of data, monitoring of targets and outcomes. Embedding a ‘plan, do review’
approach reflecting best value as well as the community priorities and needs
o Achieving on large capital programmes
· Undertook key roles within the City’s change and transformation programmes for Children’s
Services. Most recently, on a tight timescale, networked family support and safeguarding teams
into Children’s Centres as part of the City Early Help Strategy. Previously led the redesign of
Local Authority community day nursery services which required closure of some services and
redeployment of staff and also the remodelling of Children’s Centres into localities with the
development of a new commissioning model. Each programme/ project required an Equalities
Impact Assessment which was completed with others as relevant
As at October 2014

2. RAJINDER GHATAORA
· Management of Early Years and Childcare managers to meet the Local Authority (LA) statutory
responsibilities for private, voluntary and independent day care providers. This service focussed
on ensuing consistent quality standards, providing responses to safeguarding issues and meeting
Ofsted requirements. Also, bringing together with Children’ Centres, Schools and other providers
as networks in order to share and further develop good practice
· Maintained a range of responsibilities for Safeguarding which included undertaking investigations
and working with School Improvement partners to implement actions required, monitoring
individual action plans following Serious Case Reviews (SCR’s) and authored a Domestic
Homicide Review (DHR) Individual Management Report (IMR) for early years and undertaking
safeguarding audits
· As part of a Team, developed and implemented an in-house quality assurance model as part of
an overall quality improvement strategy. Focussing on key aspects of leadership/governance,
access/ quality and overall effectiveness (including financial effectiveness) that met
commissioned targets and outcomes and in line with the Ofsted framework. Outcomes
documented and monitored through a ‘focussed improvement plan’ included the review of
governance and team structures, challenging service delivery and instigating a formal financial
audit process.
· Effective partnership working included:
o Work with the City’s Family Support and Safeguarding Teams through embedding the
‘Team Around the Family’ (TAF) approach which adopted an integrated approach to
responding to families assessed needs
o Shared work with health commissioners and providers included midwifery, health visitor
and CAMHS service alignment into Children’s Centres, supporting the development and
implementation of healthy eating programmes with Pubic Health colleagues and leading
the co-commissioning sub group for parenting support.
o Developing an integrated partnership with the Extended School’s programme including
line management of the Handsworth Extended Schools Coordinator
· Completed feasibility around the City wide scale up of a key evidence based parenting
programme (Incredible Years) developing an integrated delivery model to maximise community
reach whilst ensuing quality and fidelity of the programme through practice based support of
practitioners
EMPLOYMENT
2011 – July 2014 Area Manager, Birmingham City Council
· Strategic oversight, including budgets and contract management of Localities in quadrant of
the City (up to 20 Children’s Centres)
· Approval of Locality business cases and review of targets and outcomes
· Quality assurance providing advice, challenge support to centres ensuing they are meeting
Ofsted requirements
· Management of Early Years and Childcare Team and Locality Resource Officers for quadrant
· Early Years lead for health and parenting
· Managing City wide and Local partnerships, eg Public Health, Schools, Voluntary Sector
2006 – 2011 Programme Manager, Strategic Area Lead/ Executive Head (TUPE to Birmingham
City Council)
· Management of Local Authority led Children’s Centre clusters, including direct budget
responsibility
· Strategic oversight of non- LA Children’s Centre Localities, approval of delivery plans, review
of targets and outcomes, monitoring of budget spend
· Working with locally commissioned partners to deliver Sure Start Local Programme (SSLP)
services working towards mainstreaming services
As at October 2014

3. RAJINDER GHATAORA
2002 – 2006 Programme Manager, South Birmingham Primary Care Trust
· Development of Sure Start Local Programme (SSLP) in the Handsworth/ Winson Green area
of Birmingham through managing approved budgets
· Working with locally commissioned partners to deliver SSLP services working towards
mainstreaming services
· Management of multidisciplinary Team Leaders
1995 - 2002 Project Officer/ Strategic Development Officer (from 2000), NSPCC
· As Strategic Development Officer undertook review of family support services in Sandwell
producing a strategy document for developing family support services
· Development of delivery plan for Sure Start programme in Highfield area of Leicester
· As Project Officer, developed Advocacy and volunteer support service for Asian families
where there were child protection issues
1993 – 1995 Research Fellow, University Of Warwick
· Research study exploring child protection and family support needs within the Asian
Community in Sandwell, joint project with NSPCC
· Joint article published in Baldwin, N (Ed) 2000.‘Protecting Children, Promoting Their Rights’,
Whiting and Birch, London
1991 – 1992 Research Officer, Dudley Health Authority Psychology Services
1986 – 1991 Research Officer, Dudley MBC, Social Services Department
1984 – 1985 Research Officer, Confederation of Indian Organisations
EDUCATION AND TRAINING
2006 University Of Middlesex MA Early Years Leadership
2004 Pen Green/ University Of Middlesex National Professional Qualification for Integrated
Centre Leadership (NPQICL)
2000 Josiah Mason College Certificate in Management Studies
1984 University Of Birmingham BSocSci (Hons) Sociology
Internal training courses undertaken includes Equalities Impact Toolkit, Health and Safety,
Safeguarding, Assessment of Needs, Recruitment and Selection and other mandatory training
ADDITIONAL SKILLS AND EXPERIENCE
Formerly held range of leadership roles within public and voluntary sector bodies including Non-
Executive Director, Dudley Health Authority with a key role as Complaints Convenor and lay member
undertaking role in quality assurance process. Also have been School Governor, Chair and
Committee member of a range of voluntary organisations (Dudley Asian Women’s Centre, Humdard
Project Asian Women’s Domestic Violence Refuge Project –Black Country Housing Association,
Sandwell Rape Crisis Centre and Home Start), Committee Member of the Lord Chancellor’s Advisory
Committee (Dudley)and involved with the recruitment of new magistrates and oversight of court
processes.
CONTACT
References available on request
As at October 2014