1. Ramkumar.G
Mobile: +919176614646; E-Mail: ram.g@live.in Visa – Available for Spain till Oct 30,2015
JOB OBJECTIVE
IT professional with over 9 years of experience in designing & implementing Data center, leading technical tracks,
resolving conflict and developing customer relationships with qualitative approach in CLOUD, Storage & Backup
environment
PROFILE SUMMARY
9 years’ experience in IT Infrastructure Management across Backup & Storage technology
Expertise in setting up and operating Remote Infrastructure Management for US Operations
Successfully handled clients in Banking & Financial Services & Telecom and Manufa cturing.
Competency in managing large data center migrations, network infrastructure and complex systems security
An effective communicator with problem solving and client servicing skills.
CORE COMPETENCIES
Analyzing client business process operations & objectives, analysing workflow to design solutions (As -Is & To-Be
Analysis)
Heading Offshore team for designing, implementation & technical deliverables across different backup
technologies
Effectively addressing the customer queries & escalations as well as resolve them as per the stated business rules & SLA
Ensuring maximum availability of data as per the customer requirements
Delegating the work to the team members on a priority basis and also based on the skill set and mentoring the
same.
ORGANIZATIONAL EXPERIENCE
FLSMIDTH : Dec 2014 - Till date
Designation : Associate Consultant
Functional Role : Technical Architect – (Backup & Storage Administration)
Highlights:
Spearheaded the tasks pertaining to Backup designing, implementation, administration in offshore location
Played a key role in the datacenter transformation & managing of services transition for data center migration
across multiple locations
Responsible for managing Steady State services for Backup tower across multiple locations
Proficient knowledge across Wintel, Unix, Database, Networks and Remedy Support including Wintel Servers,
UNIX Servers, HP/EMC Storage, Oracle/SQL Databases
Helped the customer identify the correct/standard requirement with regards to planning & migration across
Backup technologies like IBM TSM, Symantec Netbackup & Commvault Simpana
Proficient in planning project start up; offshore/onshore knowledge transition and management, staff training,
supervision and mentoring.
Possess a thorough knowledge on Backup administration services which includes from reporting to high end
configuration like LAN free, Data Domain and co-ordinating with vendor like Iron mountain, Records for tape
management activites.
Expertise knowledge in configuring & implementing Disc & Tape libraries across TSM, Symantec Netbackup &
Commvault backup technologies.
Very good knowledge in VTL, Tape libraries like IBM, Storage TEK, HP ESL3.
Ability to communicate at all levels & functions effectively whether individually or as a team.
Have effectively planned and executed projects (designing & implementing) on time.
2. Areas of Expertise:
Project technical planning Commvault Simpana, IBM TSM, Netbackup & Netapp
Strategic planning for DC migrations Incident/Change & Problem Management
Technical design/redesign Quality Operational coverage & Performance Tuning
Max % of data availability SLA, SIP & KPI
Operational & Technical Functionalities:
Commvault Simpana 9.0 & 10.0
Commserve Installation 9 & 10 (Simpana) and Media Agents
Disc Library & Tape Library Configuration
Tape Management for DR purposes
Configuring ORACLE , SQL, SAP, Share point & Exchange specific backups on Standalone & Cluster levels
Performed upgradation & migration of Master Server, Media Agents & Client Servers(VM Machines &
Physical Machines) across all OS platforms.
Configuring Image level Backups for V-centers, Hyper – V, Vmwares
Solid troubleshooting skills on all the Simpana based clients at all levels in Unix and Windows flavours
IBM TSM 5.5 / 6.2 / 6.3
Jobs involving managing TSM server, configuration of Tape storage pools
Tape Management (Labelling tapes/checkin & chechkout of volumes in the tape library)
Defining storage pool, policy set, policy domain & management policies
Solid trouble shooting skills for both the TSM Client and Server configuration on installing and restoring
levels
Configuring TDP’s for Exchange/Oracle servers and LAN free Data backup with storage agents.
Performing daily monitoring, maintenance, and troubleshooting of Backups on Windows, Linux, Solaris and
AIX boxes
Symantec Netbackup 6.5 / 7.X
Implementation of Intelligent Disaster Recovery and applying strategy on capacity planning
Installation of net back-up master and media servers
Creating and deleting storage units and volume pools.
Configuring Robots and drives
Configuring policy attributes, schedules, automatic user backups using multiplexing and multistreaming to
perform faster and reliable backups
Configuring Oracle Rman, SAP, Vmware and Exchange level of backups
Netapp Storage – Ontap 7.0
Monitoring of all storages and switch health status
Space expansion of volumes as per business requirements
Monitoring of NAS & SAN environments
Creating & adding CIFS, NFS shares, new ISCSI, FCP Luns & groups
Creating & configuring new aggregates, volumes & qtrees
Snapshot configuration for Backup purpose based on the requirement
Storage group/Raid Group Creation and Provisioning of storage to servers
3. PREVIOUS EXPERIENCES
Tata Consultancy Services Ltd.
o IT Analyst ( Jan 2013 – December 2014)
o Functional Role – Backup Administration SME
HCL Technologies Ltd.
o IT Sr.Specialist Backup Technology ( March 2008 – December 2012)
o Functional Role – Technical Lead
Sutherland Global Services.
o Senior Technical Executive (Aug 2005 – September 2007)
o Internal IT Administration
EDUCATION
B.Tech, Pondicherry University, 2007.
PERSONAL DETAILS
Date of Birth : 13th March 1984
Languages : English, Tamil, Hindi & French
Passport Number : L7904744
Spain Visa : Work Permit available until Oct 30, 2015