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London October 2009
PCaW is an independent charity, founded in 1993. We
provide:
free confidential advice to people concerned about
wrongdoing in the workplace who are unsure whether or
how to raise their concern,
train organisations on accountability, whistleblowing and
risk management,
campaign on public policy, and
promote public interest whistleblowing laws.
Raise
Keep quiet?                 internally?



              A concern
Go Outside?
                about
              malpractice
Promotes and protects open whistleblowing

Tiered disclosure regime, which emphasises
internal whistleblowing, regulatory oversight
and recognises wider accountability

Signals a change in the culture

International benchmark
Applies to almost every worker
Wide definition of wrongdoing
Application overseas
Burden of proof reversal
Full compensation
Impacts on gagging clauses and secrecy offences
Genuine
suspicion

 Internal
disclosure
Substance
               to the
              concern
 Genuine
suspicion

 Internal    Regulatory
disclosure   disclosure
Valid cause
                          to go wider

             Substance
               to the
              concern
 Genuine
suspicion

 Internal    Regulatory      Public
disclosure   disclosure    disclosure
The actual
                                                                          disclosure is
                                                                           reasonable
                                                  Valid cause
                                                  to go wider

                           Substance
                             to the
                            concern
   Genuine
  suspicion

   Internal                Regulatory                              Public
  disclosure               disclosure                            disclosure

Lord Nolan’s praise for ‘so skillfully achieving the essential but delicate balance between the
public interest and the interest of the employees’.
Good whistleblowing arrangements
provide staff with a clear message
that there is a safe alternative to
silence. They:

Deter wrongdoing
Detect wrongdoing early
Make management work
Demonstrate an accountable organisation
A lead from the top
Safety valve communication channel outside the line
Default is open reporting but respect confidentiality
Provide internal and external options
Avoid defensive legalistic terms
Distinguish whistleblowing from grievances and bullying
Access to independent advice
Promote policy effectively
Grievances            Concerns

risk is to self       risk is to others

need to prove case    tip off or witness

rigid process         pragmatic approach

legal determination   accountability

private redress       public interest
Internal audit and review:

Concerns - volume

Concerns – substance

Adverse incidents?

Assessing trust and confidence

Other information?
Audit Commission whistleblowing performance audits:

Minimal – Policy has been communicated to staff and
parties contracting with the body

Good – Policy is publicised within the body and
demonstrates the body’s commitment to providing support
to whistleblowers

Excellent – Track record of effective action in response to
whistleblowing disclosures. Periodic reviews of the
effectiveness of the arrangements and also effective
arrangements for receiving and acting upon information
from members of the public
Policy conforms to good practice

Buy-in (those in charge)

The right start (practical implementation)

Communication & confidence (staff)

Briefing / Training (designated officers & managers)

Logging concerns (formal)

Reviewing the arrangements
Whistle1

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Whistle1

  • 2.
  • 3. PCaW is an independent charity, founded in 1993. We provide: free confidential advice to people concerned about wrongdoing in the workplace who are unsure whether or how to raise their concern, train organisations on accountability, whistleblowing and risk management, campaign on public policy, and promote public interest whistleblowing laws.
  • 4.
  • 5.
  • 6. Raise Keep quiet? internally? A concern Go Outside? about malpractice
  • 7.
  • 8. Promotes and protects open whistleblowing Tiered disclosure regime, which emphasises internal whistleblowing, regulatory oversight and recognises wider accountability Signals a change in the culture International benchmark
  • 9.
  • 10. Applies to almost every worker Wide definition of wrongdoing Application overseas Burden of proof reversal Full compensation Impacts on gagging clauses and secrecy offences
  • 11.
  • 13. Substance to the concern Genuine suspicion Internal Regulatory disclosure disclosure
  • 14. Valid cause to go wider Substance to the concern Genuine suspicion Internal Regulatory Public disclosure disclosure disclosure
  • 15. The actual disclosure is reasonable Valid cause to go wider Substance to the concern Genuine suspicion Internal Regulatory Public disclosure disclosure disclosure Lord Nolan’s praise for ‘so skillfully achieving the essential but delicate balance between the public interest and the interest of the employees’.
  • 16.
  • 17. Good whistleblowing arrangements provide staff with a clear message that there is a safe alternative to silence. They: Deter wrongdoing Detect wrongdoing early Make management work Demonstrate an accountable organisation
  • 18. A lead from the top Safety valve communication channel outside the line Default is open reporting but respect confidentiality Provide internal and external options Avoid defensive legalistic terms Distinguish whistleblowing from grievances and bullying Access to independent advice Promote policy effectively
  • 19. Grievances Concerns risk is to self risk is to others need to prove case tip off or witness rigid process pragmatic approach legal determination accountability private redress public interest
  • 20.
  • 21. Internal audit and review: Concerns - volume Concerns – substance Adverse incidents? Assessing trust and confidence Other information?
  • 22. Audit Commission whistleblowing performance audits: Minimal – Policy has been communicated to staff and parties contracting with the body Good – Policy is publicised within the body and demonstrates the body’s commitment to providing support to whistleblowers Excellent – Track record of effective action in response to whistleblowing disclosures. Periodic reviews of the effectiveness of the arrangements and also effective arrangements for receiving and acting upon information from members of the public
  • 23. Policy conforms to good practice Buy-in (those in charge) The right start (practical implementation) Communication & confidence (staff) Briefing / Training (designated officers & managers) Logging concerns (formal) Reviewing the arrangements