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India Tourism 
Development 
Corporation 
(ITDC)
INTRODUCTION 
In 1966, Government decided to merge three public 
sectors tourism bodies into one complete 
corporation with the objective of securing 
coordination in tourism planning and in the policy. 
Efficiency and economic working of three 
corporation is:- 
Hotel Corporation of India Limited, India Tourism 
Corporation Limited, India Tourism Transport 
Undertaking.
 In October, 1966 Government established with 
Indian Tourism Development Corporation (ITDC) 
Limited under the provision of companies act 1956 
with an authorized capital of five crores the capital 
was financed by the central Government. It is also 
the prime mover in the development, promotion 
and expansion of tourism in India. 
 one of the biggest Hospitality companies in India.
 ITDC is running hotels, restaurants, provides 
transportation facilities for tourists, provides 
entertainment and duty free shopping. 
 The company has several departments to cater to 
several requirement of travellers.
Objectives of ITDC: - 
 To develop tourism infrastructure. 
 The construction, management and, marketing of 
tourism products including hotels and catering 
units. 
 Establishment and management of tourist transport. 
 The setting up of shopping facilities and to provide 
duty free and tax free shops.
 Creating convention and conferencing facilities. 
 Providing consultancy services and training for 
tourism related project. 
 Promote tourism traffic in the country through food, 
festivals, fairs and joint ventures abroad. 
Organize cultural and entertainment programs. 
 Provide publicity abroad.
Operations of ITDC: - 
Presently ITDC has the following business groups:- 
1. Ashoka Group of Hotels (accommodation and 
cultural division). 
2. Ashoka Travel & Tours (travel trade division). 
3. Duty and Tax Free Shops (shopping division).
1. Ashoka Groups of Hotels: - 
The Ashoka chain is the largest hotel chain in public 
sector undertaking. Originally it was providing 
accommodation at those places where the private 
sector afraid to invest in the lodging sector. Now it 
runs hotels all over the country. ITDC hotels 
industry ranges from Five Star to lodge. It has thirty-eight 
properties at twenty-eight permanent tourist 
places. These properties are divided into elite, classic 
and comfort hotels as ‘Samrat’ in New Delhi, 
‘Kaniska’ in New Delhi, ‘Ashoka’ in Jaipur and 
‘Traveller Lodge’ in Manali.
Hotel SAMRAT
HOTEL ASHOKA 
(JAIPUR)
HOTEL KANISHKA 
(NEW DELHI)
2. Ashoka Travel & Tours: - 
ITDC in house travel agency was established in1983. 
It offers the number of packages towards both 
domestic and international. It has the largest fleet of 
cars and coaches. It also promotes domestic tourism 
and launched number of packages which Pilgrim 
Programs and Buddhist are the latest packages in 
collaboration with railways. The in-house travel 
agencies also handle conference and inbound tours.
3. Duty and Tax Free Shops: - 
The corporation to facilitate airport shopping has 
created thirty-two duty free shops in the arrival and 
departure lounges at Delhi, Mumbai, Kolkata, 
Chennai and Goa. Tax free shops are at Ashoka 
hotel, New Delhi. This trade is consistency providing 
revenue to the corporation. Duty free shops have 
contributed 38% of the net profit of ITDC. The Govt. 
has decided to operate ten more duty free shops in 
near future.
Role of ITDC in Tourism & Travel Trade: - 
There is no doubt, that ITDC is at the four front of 
Indian Tourism which elaborate infrastructure of 
hotels, beach resorts, travel agencies, car rental 
services, convention and conference facility across 
length and breadth of the country. During the recent 
years, the corporation has entered into the joint 
venture agreement with several State Govts. to set up 
mid market over budget hotel. It has also offered 
tour packages in collaboration with Air India, State 
Tourism Corporation and Indian Railways as ‘Enjoy 
India’ for domestic tourist and ‘Discover India’ 
pilgrim tours and Buddhist tours etc.
Role of ITDC can be better understood in the following lines: 
 Help India as a tourist destination. 
 Help in the development of infrastructure. 
 Helps in the promotion of domestic tourism in 
collaboration with railway. 
 Provides consultancy services. 
 Provides inbound tourist traffic. Provides training 
facilities.
Achievements of itdc 
 ITDC recently won the National Tourism Award 2011-2012 
for its contribution to the promotion and development of 
Indian tourism industry over the last one year. 
 The Ashok, New Delhi, the Corporation 's flagship hotel was 
awarded the Best Hotel Based Meeting Venue in the National 
Tourism Awards 2011 - 2012. Sireesh Saxena, Corporate 
Executive Chef, ITDC was named the Best Chef (4 to 5 Star 
Deluxe, Heritage Grand and Classic Hotels) of the National 
Tourism Awards 2011 -2012.
 In 2009-2010, The Ashok, New Delhi had won the National 
Tourism Awards in the category of “Best Convention Centre “. 
 In 2010-2011, National Tourism Awards on Hospitality 
Education was conferred to the Corporation for “Excellence 
in Hospitality Education”. 
 At the recent ITB Berlin 2013, Dr. Lalit K Panwar, Vice 
Chairman and Managing Director, ITDC was conferred with 
the Pacific Area Travel Writers Association (PATWA) 
International Award under the category ITDC ” “Best Hotel 
Chain for Value for Money”. 
 Last year, the PATWA International Award was won by The 
Ashok, New Delhi as the “Best Hotel for Cuisine and Services”.
CONCLUSION 
The Corporation is multi-functional but deals primarily in 
various divisions and facets of the Hospitality Sector in India 
and also represents Indian Hospitality sector abroad. ITDC 
has created and owns the Ashok brand and runs 15 
properties under the Ashok brand, pan India. 
The main purpose and mission of the Corporation was to be 
the leader and catalyst in the advancement of the Hospitality 
sector in India and enable the tourism sector to accomplish 
ultimate distinction in the chosen field by creating centers 
that are professional, efficient, give value for money and offer 
customer-centric services.
THANKS 
RAVIKANT SHARMA ©

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Indian tourism development corporation itdc

  • 1. India Tourism Development Corporation (ITDC)
  • 2.
  • 3. INTRODUCTION In 1966, Government decided to merge three public sectors tourism bodies into one complete corporation with the objective of securing coordination in tourism planning and in the policy. Efficiency and economic working of three corporation is:- Hotel Corporation of India Limited, India Tourism Corporation Limited, India Tourism Transport Undertaking.
  • 4.  In October, 1966 Government established with Indian Tourism Development Corporation (ITDC) Limited under the provision of companies act 1956 with an authorized capital of five crores the capital was financed by the central Government. It is also the prime mover in the development, promotion and expansion of tourism in India.  one of the biggest Hospitality companies in India.
  • 5.  ITDC is running hotels, restaurants, provides transportation facilities for tourists, provides entertainment and duty free shopping.  The company has several departments to cater to several requirement of travellers.
  • 6. Objectives of ITDC: -  To develop tourism infrastructure.  The construction, management and, marketing of tourism products including hotels and catering units.  Establishment and management of tourist transport.  The setting up of shopping facilities and to provide duty free and tax free shops.
  • 7.  Creating convention and conferencing facilities.  Providing consultancy services and training for tourism related project.  Promote tourism traffic in the country through food, festivals, fairs and joint ventures abroad. Organize cultural and entertainment programs.  Provide publicity abroad.
  • 8. Operations of ITDC: - Presently ITDC has the following business groups:- 1. Ashoka Group of Hotels (accommodation and cultural division). 2. Ashoka Travel & Tours (travel trade division). 3. Duty and Tax Free Shops (shopping division).
  • 9. 1. Ashoka Groups of Hotels: - The Ashoka chain is the largest hotel chain in public sector undertaking. Originally it was providing accommodation at those places where the private sector afraid to invest in the lodging sector. Now it runs hotels all over the country. ITDC hotels industry ranges from Five Star to lodge. It has thirty-eight properties at twenty-eight permanent tourist places. These properties are divided into elite, classic and comfort hotels as ‘Samrat’ in New Delhi, ‘Kaniska’ in New Delhi, ‘Ashoka’ in Jaipur and ‘Traveller Lodge’ in Manali.
  • 13. 2. Ashoka Travel & Tours: - ITDC in house travel agency was established in1983. It offers the number of packages towards both domestic and international. It has the largest fleet of cars and coaches. It also promotes domestic tourism and launched number of packages which Pilgrim Programs and Buddhist are the latest packages in collaboration with railways. The in-house travel agencies also handle conference and inbound tours.
  • 14. 3. Duty and Tax Free Shops: - The corporation to facilitate airport shopping has created thirty-two duty free shops in the arrival and departure lounges at Delhi, Mumbai, Kolkata, Chennai and Goa. Tax free shops are at Ashoka hotel, New Delhi. This trade is consistency providing revenue to the corporation. Duty free shops have contributed 38% of the net profit of ITDC. The Govt. has decided to operate ten more duty free shops in near future.
  • 15. Role of ITDC in Tourism & Travel Trade: - There is no doubt, that ITDC is at the four front of Indian Tourism which elaborate infrastructure of hotels, beach resorts, travel agencies, car rental services, convention and conference facility across length and breadth of the country. During the recent years, the corporation has entered into the joint venture agreement with several State Govts. to set up mid market over budget hotel. It has also offered tour packages in collaboration with Air India, State Tourism Corporation and Indian Railways as ‘Enjoy India’ for domestic tourist and ‘Discover India’ pilgrim tours and Buddhist tours etc.
  • 16. Role of ITDC can be better understood in the following lines:  Help India as a tourist destination.  Help in the development of infrastructure.  Helps in the promotion of domestic tourism in collaboration with railway.  Provides consultancy services.  Provides inbound tourist traffic. Provides training facilities.
  • 17. Achievements of itdc  ITDC recently won the National Tourism Award 2011-2012 for its contribution to the promotion and development of Indian tourism industry over the last one year.  The Ashok, New Delhi, the Corporation 's flagship hotel was awarded the Best Hotel Based Meeting Venue in the National Tourism Awards 2011 - 2012. Sireesh Saxena, Corporate Executive Chef, ITDC was named the Best Chef (4 to 5 Star Deluxe, Heritage Grand and Classic Hotels) of the National Tourism Awards 2011 -2012.
  • 18.  In 2009-2010, The Ashok, New Delhi had won the National Tourism Awards in the category of “Best Convention Centre “.  In 2010-2011, National Tourism Awards on Hospitality Education was conferred to the Corporation for “Excellence in Hospitality Education”.  At the recent ITB Berlin 2013, Dr. Lalit K Panwar, Vice Chairman and Managing Director, ITDC was conferred with the Pacific Area Travel Writers Association (PATWA) International Award under the category ITDC ” “Best Hotel Chain for Value for Money”.  Last year, the PATWA International Award was won by The Ashok, New Delhi as the “Best Hotel for Cuisine and Services”.
  • 19. CONCLUSION The Corporation is multi-functional but deals primarily in various divisions and facets of the Hospitality Sector in India and also represents Indian Hospitality sector abroad. ITDC has created and owns the Ashok brand and runs 15 properties under the Ashok brand, pan India. The main purpose and mission of the Corporation was to be the leader and catalyst in the advancement of the Hospitality sector in India and enable the tourism sector to accomplish ultimate distinction in the chosen field by creating centers that are professional, efficient, give value for money and offer customer-centric services.