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CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS
                                               FEBRUARY 16, 2009
    www.ctupa.org




NEWSLETTER
Our February Meeting                                                                2009
A One-hour crash course to BOOST your effectiveness & success by                     Membership Drive!
instantly CONNECTING with a# kinds of people.                                             We have great news for our
                                                                                    members! We have made paying
                                                                                    your yearly dues simple and
                                                                                    painless (i.e. now you have no
                                                                                    excuses). Our Connecticut
                                                                                    Chapter now has a PayPal
    “It’s easy to communicate with
                                                                                    account, and all you have to do to
    people who think like you; those                                                remit your 2009 dues is go to
    who don’t represent the challenge.                                              PayPal and email $25.00 ($10.00
                                                                                    for students) to
    Learn to communicate effectively
                                                                                    ctusability@gmail.com. What
    with all kinds of people – even those                                           could be easier? If you're not
    very different from you – and                                                    familiar with this method of
                                                                                    sending money (I certainly
    managing & influencing will be a
                                                                                    wasn't) all the assistance you
    snap.”
                                                                                    might need is right on the PayPal
                                                                                    site.
     The next Chapter meeting will              A heightened awareness of the
be held on Wednesday, February 25,          differences among people, and                 By the way, if you are not
2009 at Synapse Group in Stamford,          exactly how to move them toward         familiar with PayPal, please note
CT. This technique is invaluable            yes with small adjustments to your      you don’t even need a PayPal
during two key phases of user               communication style.                    account to use their service. You
experience design. For example,                                                     can still pay your dues right from
                                                • Clues for SpeedReading – how
when developing personas -                                                          the PayPal web site by using your
                                            to quickly understand people’s values
understanding what personality types                                                Visa, Master Card, Discover or
                                            and motivations, and preferred
of the user you interview and profile                                                American Express. Be assured
                                            communication styles.
ensures that you understand the                                                     that the transaction is secure -
                                                • Tips for SpeedReaching –
“emotional drives” and “motivations”.                                               PayPal has a spotless reputation
                                            specific advise on how to
                                                                                    for protecting customer data and
     Even more exciting, during 1:1         communicate successfully with ALL
                                                                                    employing the very strongest
usability testing cycles,                   types of people.
                                                                                    encryption and data transmission
SpeedReadingPeople ensuring test
                                                 • A one-page desk reference tool   technology.
facilitators understand how to
                                            for instantly employing
extract the most compelling                                                                             - Paul Linton
                                            SpeedReading & SpeedReaching
information from the users during                                                                Treasurer, CT UPA
                                            skills with prospects, clients and
“think aloud protocol”.                                                                        paul.linton@pb.com
                                            colleagues.
    SpeedReading People will deliver
the following in this mini-workshop:




                                                                                       http://www.ctupa.org



                                                                                                              PAGE 1
CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS
                                   FEBRUARY 16, 2009

February Meeting location:
Synapse Group, 225 High Ridge Road, Stamford, CT.
As is our custom, light refreshments will be available at 6:30, and
informal networking will ensue until the meeting commences at 7:00.




                                                                         http://www.synapsegroupinc.com/




Upcoming Meeting: Mad*Pow!
                                                                         Ride Share Program
                                                                             In 2009, we are going to
We are please to announce that Mad*Pow, a experience design agency       be reaching out to our growing
will be presenting at our March meeting -- which will be hosted at The   membership for more
Hartford will be in Hartford, CT on their main campus. Please mark       participation. One thought is
your calendars! We are working out the details of the Mad*Pow            to “ride share” to our monthly
presentation -- but expect it to be an amazing evening. Mad*Pow has      meetings. It is a great way to
emerged as one of the most exciting experience design firms in the        meet fellow usability
country -- with major Fortune 500 clients.                               professionals -- and cut down
                                                                         on the expense of traveling to
                                                                         a chapter meeting.
                                                                             If you are interested in
                                                                         learning more about the
                                                                         program -- please send me a
                                                                         note, or introduce yourself to
                                                                         me at the next meeting.
                                                                                            - Herb Wexler,
                                                                                  Vice President CT UPA
                                                                                herbwexler@optonline.net




                                                                                                 PAGE 2
                                                www.madpow.com
CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS
                                        FEBRUARY 16, 2009

INTERFACE TOOL TIPS...
Zoho – A boon to Zmall Ofices 
Home Ofices
    The future of applications is online delivery and
access. Zoho, is a major player in this space but there
are many other players in this arena including
Coghead, DabbleDB, QuickBase (Intuit), WebOffice
(WebEx). To date, Zoho has
launched 19 different
applications — from word
processing and spreadsheets
to CRM, email, Wikis and
databases. They reached the
1 million users mark in
August of 2008. I chose
Zoho for three reasons-the
number of applications
available, the ease of use of
the individual applications
and I think Zoho will still be
around in a few years.
    Personally I spend most
of my time with Zoho
Creator. This is their
database application builder.
I have completed
applications for companies in Great Britain, Canada,          The target market for Zoho is small businesses
North Carolina, Texas and Connecticut-all from the        and most of the applications are free until you
comfort of my home office.                                  reach a set number of users. Completed
                                                          applications can easily be incorporated into existing
    The time to build an application is greatly
                                                          web sites.
reduced partly because the tools are easy to use but
more importantly communication barriers between               The screen shot above shows the applications
the developer and the application owner are reduced.      that Zoho offers. As you can see they cover all of
As soon as the programmer makes a change it is            the information needs of a small office. You can
immediately available to the user.                        find more information at www.ZOHO.com or
                                                          contact me.
    This enhanced communication improves the
usability of the application.




                                                                                                 - Herb Wexler,
                                                                                       Vice President CT UPA
                                                                                     herbwexler@optonline.net





                                                                                                      PAGE 3

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Ct Feb 2009 Newsletter V2

  • 1. CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS FEBRUARY 16, 2009 www.ctupa.org NEWSLETTER Our February Meeting 2009 A One-hour crash course to BOOST your effectiveness & success by Membership Drive! instantly CONNECTING with a# kinds of people. We have great news for our members! We have made paying your yearly dues simple and painless (i.e. now you have no excuses). Our Connecticut Chapter now has a PayPal “It’s easy to communicate with account, and all you have to do to people who think like you; those remit your 2009 dues is go to who don’t represent the challenge. PayPal and email $25.00 ($10.00 for students) to Learn to communicate effectively ctusability@gmail.com. What with all kinds of people – even those could be easier? If you're not very different from you – and familiar with this method of sending money (I certainly managing & influencing will be a wasn't) all the assistance you snap.” might need is right on the PayPal site. The next Chapter meeting will A heightened awareness of the be held on Wednesday, February 25, differences among people, and By the way, if you are not 2009 at Synapse Group in Stamford, exactly how to move them toward familiar with PayPal, please note CT. This technique is invaluable yes with small adjustments to your you don’t even need a PayPal during two key phases of user communication style. account to use their service. You experience design. For example, can still pay your dues right from • Clues for SpeedReading – how when developing personas - the PayPal web site by using your to quickly understand people’s values understanding what personality types Visa, Master Card, Discover or and motivations, and preferred of the user you interview and profile American Express. Be assured communication styles. ensures that you understand the that the transaction is secure - • Tips for SpeedReaching – “emotional drives” and “motivations”. PayPal has a spotless reputation specific advise on how to for protecting customer data and Even more exciting, during 1:1 communicate successfully with ALL employing the very strongest usability testing cycles, types of people. encryption and data transmission SpeedReadingPeople ensuring test • A one-page desk reference tool technology. facilitators understand how to for instantly employing extract the most compelling - Paul Linton SpeedReading & SpeedReaching information from the users during Treasurer, CT UPA skills with prospects, clients and “think aloud protocol”. paul.linton@pb.com colleagues. SpeedReading People will deliver the following in this mini-workshop: http://www.ctupa.org PAGE 1
  • 2. CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS FEBRUARY 16, 2009 February Meeting location: Synapse Group, 225 High Ridge Road, Stamford, CT. As is our custom, light refreshments will be available at 6:30, and informal networking will ensue until the meeting commences at 7:00. http://www.synapsegroupinc.com/ Upcoming Meeting: Mad*Pow! Ride Share Program In 2009, we are going to We are please to announce that Mad*Pow, a experience design agency be reaching out to our growing will be presenting at our March meeting -- which will be hosted at The membership for more Hartford will be in Hartford, CT on their main campus. Please mark participation. One thought is your calendars! We are working out the details of the Mad*Pow to “ride share” to our monthly presentation -- but expect it to be an amazing evening. Mad*Pow has meetings. It is a great way to emerged as one of the most exciting experience design firms in the meet fellow usability country -- with major Fortune 500 clients. professionals -- and cut down on the expense of traveling to a chapter meeting. If you are interested in learning more about the program -- please send me a note, or introduce yourself to me at the next meeting. - Herb Wexler, Vice President CT UPA herbwexler@optonline.net PAGE 2 www.madpow.com
  • 3. CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS FEBRUARY 16, 2009 INTERFACE TOOL TIPS... Zoho – A boon to Zmall Ofices Home Ofices The future of applications is online delivery and access. Zoho, is a major player in this space but there are many other players in this arena including Coghead, DabbleDB, QuickBase (Intuit), WebOffice (WebEx). To date, Zoho has launched 19 different applications — from word processing and spreadsheets to CRM, email, Wikis and databases. They reached the 1 million users mark in August of 2008. I chose Zoho for three reasons-the number of applications available, the ease of use of the individual applications and I think Zoho will still be around in a few years. Personally I spend most of my time with Zoho Creator. This is their database application builder. I have completed applications for companies in Great Britain, Canada, The target market for Zoho is small businesses North Carolina, Texas and Connecticut-all from the and most of the applications are free until you comfort of my home office. reach a set number of users. Completed applications can easily be incorporated into existing The time to build an application is greatly web sites. reduced partly because the tools are easy to use but more importantly communication barriers between The screen shot above shows the applications the developer and the application owner are reduced. that Zoho offers. As you can see they cover all of As soon as the programmer makes a change it is the information needs of a small office. You can immediately available to the user. find more information at www.ZOHO.com or contact me. This enhanced communication improves the usability of the application. - Herb Wexler, Vice President CT UPA herbwexler@optonline.net PAGE 3