1. CURRICULUM VITAE
PERSONAL DETAILS
Name Rebecca Norrie-Moe
Address Bergsvea 28
1445 Drøbak
Tel 95 78 18 01
Email norrireb@gmail.com
Date of Birth 30.12.68, Mölndal, Sweden
Nationality British
Marital Status Married, two girls (19 &22)
EDUCATION
The University of Edinburgh,
M.A. Honours in Scandinavian Studies 1987 - 1991
The University of Gothenburg - Nordiska Språk 1989 - 1990
WORK EXPERIENCE Tieto (formerly TietoEnator) Support Manager, Financial Services Apr 2007 – today
1st Line Support Manager
24x7 oncall duty
Customer Service Reviews
Documentation
Quality Assurance
Sales support activities
Webmaster
Events
Hos Hanna waitress/barista (part-time) Oct 2008 – Jan 2011
Job on the side (one day/week), for fun
serving, cooking, everything from A-Z
assisting a friend who runs her own cafe
service & communication
international environment
TietoEnator (formerly Provida ASA, then Ementor ASA) Marketing Consultant, Payment Solutions Jan 1997 – Apr 2007
Organising and coordinating sales and marketing activities
General profiling (printed material, web, etc.)
Design and production of brochures, posters, stand material, newsletters, adverts and other marketing material from scratch, in coordination with printing agencies
Layout and production of vacancy ads and press releases
Close contact with advertising and design agencies as well as printers
Part of establishment and maintenance team for the company’s web pages; editorial work in relation to this
Registration for events, information flow, coordinating communications through use of web and web tools
Sales support - RFI/RFP
Budgeting and invoice follow-up
Daily use of PC and MS software, design programs, various PC software tools, etc.
Coordinating User Group Meetings, customer events and exhibitions
Quality Assurance
Customer relations
2. Maintenance of databases
QA of PowerPoint presentations
Ordering and profiling customer gifts
CBA AS Language & Marketing Consultant June 1993 - Dec 1996
Support for Marketing Dept.
Production of product information, newsletters, brochures and other marketing material
Language QA and translation
Documentation (reports, agreements, tenders, etc.)
Daily use of PC and MS software, design programs, various PC software tools, etc.
Assistance in Reception
Top Temp AS Receptionist/Translator Dec 1991 - June 1993
Receptionist in CBA AS
General administrative tasks
Service function
Adm. of incoming support requests
UNI Storebrand Freelance Translator 1991 – 1992
Translation of insurance documents
Statkraft Freelance Consultant 1991
Cost calculation of buildings in Statkraft in connection with a demerger
LANGUAGES
English, Swedish, Norwegian and some French
OTHER INFORMATION
PPS (Practical Project Steering) 2014
Childrens’ Athletics Course (IGF) 2000
Front Page’98 (web design) 1997
First Aid (NLA) 1993 and 1998
Scheidegger (typewriting) 1993
Excel 1992
N.A.H.S (health food retail) 1988
R.S.A Typewriting Skills 1987
Driving Licence (Class B) 1985
PC KNOWLEDGE
Windows XP, MS Office programs, Lotus Notes, CorelDRAW, PageMaker, Adobe PhotoShop, Adobe Acrobat Professional and FrontPage.
3. MEMBERSHIPS/COMMITTEES, ETC.
Member of Board, Tieto staff leisure club 2004 – today
Member of Board, Ås Svømmeklubb (Information Officer & Webmaster) 2004 – 2007
Member PTA, Primary School 2001 – 2003
Children’s Athletics Instructor 1999 – 2001
Member of Drøbak/Frogn Athletics Team 1999 – today
Member of various committees related to leisure time at work 1997– today Committee member at my children’s Nursery Schools and Schools 1996 – 2011
INTERESTS
I like exercising in all forms, cross-country & downhill skiing, jogging, generally being active, travelling, reading, cooking, healthy living and being there for my family and friends.
REFERENCES & TESTIMONIALS
On request.
GOALS
My aim in life is to develop and take advantage of my personal qualities and work experience to reach success, both personally and career wise. I am a cheerful, positive, sporty and versatile person who contributes constructively to achieve results. I am a people’s person and like to see the results of what I do, creating positive values for the future. I find it motivating to get to know new people, see that people thrive in what they do, am open to new challenges and like having an active role. Excellent service, flexibility, good administrative skills, loyalty, having an open mind and quality are aspects I strongly feel are the key to success. A healthy lifestyle with a sound balance between work and leisure, are also very important to me.