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Request for Proposal
HIPAA Security Risk Analysis
[Date]

[Company Name]




5/12/2011   www.redspin.com   Page 1 of 6
Purpose
 [Company Name] is looking for a qualified information security assessment firm to perform a
Security Risk Analysis (RA) as defined in the HIPAA Security Rule 45 CFR 164.308(a)(1)(A). The goals
of this engagement are to:

   1. Satisfy the Meaningful Use Core Objective to “Protect Electronic Health Information.”
   2. Guide [Company Name]'s Risk Management Program to more effectively prevent, detect,
      contain, and correct security violations.
   3. Meet HIPAA Security Rule testing requirements.
   4. Develop a long term security partner relationship.

[Provide short description of Company Name's business]

Schedule
The following schedule has been defined to efficiently solicit multiple competitive proposals, select
the most qualified vendor, and start the project within a short time period.

  Event                                                                        Date
  1. RFP Released to Vendors                                      [today’s date]
  2. Written Confirmation of Vendors intent to bid                [today + 3 business days]
  3. Questions from Vendors About Scope or Approach Due           [today + 5 business days]
  4. Responses to Vendors About Scope or Approach Due             [today + 7 business days]
  5. Proposal Due Date                                            [today + 9 business days]
  6. Finalist’s Review                                            [today + 11 business days]
  8. Anticipated Decision and Selection of Vendor                 [today + 14 business days]
  9. Anticipated Project Start Date                               [today + 8 weeks]

All proposals must remain valid for up to 30 days following the proposal due date. Any costs incurred
during the development of this proposal or associated work will not be reimbursed.

Award Criteria
All proposals will be reviewed using the following criteria:

   •   completeness of proposal
   •   proven technical capability
   •   ability of deliverable to clearly communicate findings and recommendations
   •   demonstrated information security experience in healthcare
   •   vendor objectivity
   •   proposal cost


5/12/2011     www.redspin.com      Page 2 of 6
Proposal bids should be submitted as a firm fixed price and an estimate for travel costs should be
provided. [Company Name] reserves the right to not select the lowest cost proposal and to not
select a vendor if none sufficiently meet the goals of this RFP.

Proposal Structure
The following sections will be included in the proposal, in this order:

   1. Executive Summary – This section will present a high-level synopsis of the vendor’s
      response to the RFP. The Executive Summary should be a brief overview of the engagement,
      and should identify the main features and benefits of the proposed work and describe how the
      vendor solution addresses stated high level business and technical goals.

   2. Company Overview – Provide a description of the company’s history, culture, # of years
      performing security assessments, relative engagement experience, and key differentiators.

   3. Fees – Itemize all fees associated with the project.

   4. Deliverables – Include descriptions of the types of reports used to summarize and provide
      detailed information on security risk, vulnerabilities, and the necessary countermeasures and
      recommended corrective actions. Include sample reports as attachments to the proposal to
      provide an example of the types of reports that will be provided for this engagement.

   5. Schedule – Include the method and approach used to manage the overall project and client
      correspondence. Briefly describe how the engagement proceeds from beginning to end and
      include payment terms.

   6. Contact Information – Key sales and project management contact info including: name,
      title, address, direct telephone and fax numbers.

   7. References – At least three healthcare clients where a similar scope of work was performed.

   8. Team Member Biographies – Include biographies and relevant experience of key staff and
      management personnel that will be involved with this project.

   9. Scope and Methodology – Detail specific objectives this scope will answer and reference
      frameworks, standards and/or guidelines used to develop scope. Also provide a detailed
      description of the methodology applied to complete the scope of work.

   10. Sample Reports – Include as a separate attachment, sample reports of services to be
       provided.

It is required for each proposal to completely address each section in this order to ensure a fair and
accurate comparison of vendors.




May 3, 2011   www.redspin.com     Page 3 of 6
Scope of Work
[Company Name] is in the process of developing their internal Risk Management Program and seeks
an objective third-party to aid in the RA process. This process should include the following phases:

   1. Conduct an accurate and thorough assessment of the potential risks and vulnerabilities to the
      confidentiality, integrity, and availability of electronic protected health information.
   2. Validate that vulnerabilities and risks identified have been sufficiently mitigated.

The identification of vulnerabilities should use multiple approaches including:

   • A review of the following control categories:
     o Business Associate Oversight
     o Business Continuity and Disaster Recovery
     o Data Security (ePHI and meaningful use reporting)
     o Information Security Program
     o Network Analysis
     o Personnel Security
     o Physical Security
     o Security Event and Incident Management
     o Systems Analysis
   • Internal technical vulnerability assessment
   • External penetration testing
   • Social Engineering

The vendor shall use both technical and non-technical methods to:

   1. Identify missing controls by performing a gap analysis between implemented safeguards to
      those required by the HIPAA Security rule.
   2. Identify non-functioning controls by comparing documented policies and procedures to actual
      implemented controls.
   3. Identify internal technical vulnerabilities by testing implemented security domains, device
      configurations, access controls, system hardening procedures, vulnerability management
      programs, etc.
   4. Identify external vulnerabilities by enumerating all Internet-accessible services and validating
      which software, configuration, and password vulnerabilities are exploitable.
   5. Identify areas to improve employee HIPAA security awareness and training by focused social
      engineering testing.
   6. Validate all identified vulnerabilities have been addressed in a timely manner.




May 3, 2011   www.redspin.com     Page 4 of 6
If sampling is part of your methodology, define when and how sampling will be used.

[Company Name] infrastructure includes:
     Number of Employees:                               [#]
     Number of IT staff:                                [#]
     Number of Physical Locations:                      [#]
     Number of Locations Requiring Physical Visit:      [#, list each location]
     Number of Beds (if hospital):                      [#]
     Number of Business Associates:                     [#]
     Number of Servers:                                 [#]
     Number of Workstations:                            [#]
     Number of Windows Domains:                         [#]
     Number of Firewalls and Vendor(s):                 [#, vendor name]
     Number of Routers and Vendor(s):                   [#, vendor name]
     Number of Internet-Accessible IP addresses in Use: [#]
     Number of Applications that Store ePHI:            [#]
     Number of Wireless Networks in Use:                [#]

Information provided includes all infrastructure in scope for this assessment.

Deliverable
As a result of this project, [Company Name] requests a documented and prioritized list of risks, each
defined by a specific vulnerability, its impact, the asset affected, and a recommendation to mitigate
the risk. The final report will consist of the following sections:
   1. Executive Summary – appropriate for senior management to review and understand the
      current level of risk.
   2. Introduction – including the scope and methodology used for this assessment.
   3. Findings and Recommendations – providing sufficient technical detail for the IT team to
      understand and replicate the issue.
   4. Analysis Work Notes – documenting all control and/or vulnerability categories tested and the
      results of the testing.
The deliverable will be both concise and comprehensive, free from false positives and false negatives,
and provide sufficient technical detail to support all findings. Deliverable must be in PDF format and
shall be delivered encrypted or via another secure method.
In addition, a presentation of findings to executive management and the technical team is required.
Assessment follow-up access to the security engineering team for questions and clarifications is
desired.




May 3, 2011   www.redspin.com     Page 5 of 6
Contact Information
Proposal submission and all questions concerning this RFP, including technical and contractual, should
be directed to the following person:

  Name
  Title
  Phone
  Fax
  Email
  Physical
  Address

Soliciting information about this RFP from anyone other than this person may forfeit the vendor.

Any proposal received after the required time and date specified for shall be considered late and non-
responsive. Any late proposals will not be evaluated.




May 3, 2011   www.redspin.com    Page 6 of 6

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Redspin HIPAA Security Risk Analysis RFP Template

  • 1. Request for Proposal HIPAA Security Risk Analysis [Date] [Company Name] 5/12/2011 www.redspin.com Page 1 of 6
  • 2. Purpose [Company Name] is looking for a qualified information security assessment firm to perform a Security Risk Analysis (RA) as defined in the HIPAA Security Rule 45 CFR 164.308(a)(1)(A). The goals of this engagement are to: 1. Satisfy the Meaningful Use Core Objective to “Protect Electronic Health Information.” 2. Guide [Company Name]'s Risk Management Program to more effectively prevent, detect, contain, and correct security violations. 3. Meet HIPAA Security Rule testing requirements. 4. Develop a long term security partner relationship. [Provide short description of Company Name's business] Schedule The following schedule has been defined to efficiently solicit multiple competitive proposals, select the most qualified vendor, and start the project within a short time period. Event Date 1. RFP Released to Vendors [today’s date] 2. Written Confirmation of Vendors intent to bid [today + 3 business days] 3. Questions from Vendors About Scope or Approach Due [today + 5 business days] 4. Responses to Vendors About Scope or Approach Due [today + 7 business days] 5. Proposal Due Date [today + 9 business days] 6. Finalist’s Review [today + 11 business days] 8. Anticipated Decision and Selection of Vendor [today + 14 business days] 9. Anticipated Project Start Date [today + 8 weeks] All proposals must remain valid for up to 30 days following the proposal due date. Any costs incurred during the development of this proposal or associated work will not be reimbursed. Award Criteria All proposals will be reviewed using the following criteria: • completeness of proposal • proven technical capability • ability of deliverable to clearly communicate findings and recommendations • demonstrated information security experience in healthcare • vendor objectivity • proposal cost 5/12/2011 www.redspin.com Page 2 of 6
  • 3. Proposal bids should be submitted as a firm fixed price and an estimate for travel costs should be provided. [Company Name] reserves the right to not select the lowest cost proposal and to not select a vendor if none sufficiently meet the goals of this RFP. Proposal Structure The following sections will be included in the proposal, in this order: 1. Executive Summary – This section will present a high-level synopsis of the vendor’s response to the RFP. The Executive Summary should be a brief overview of the engagement, and should identify the main features and benefits of the proposed work and describe how the vendor solution addresses stated high level business and technical goals. 2. Company Overview – Provide a description of the company’s history, culture, # of years performing security assessments, relative engagement experience, and key differentiators. 3. Fees – Itemize all fees associated with the project. 4. Deliverables – Include descriptions of the types of reports used to summarize and provide detailed information on security risk, vulnerabilities, and the necessary countermeasures and recommended corrective actions. Include sample reports as attachments to the proposal to provide an example of the types of reports that will be provided for this engagement. 5. Schedule – Include the method and approach used to manage the overall project and client correspondence. Briefly describe how the engagement proceeds from beginning to end and include payment terms. 6. Contact Information – Key sales and project management contact info including: name, title, address, direct telephone and fax numbers. 7. References – At least three healthcare clients where a similar scope of work was performed. 8. Team Member Biographies – Include biographies and relevant experience of key staff and management personnel that will be involved with this project. 9. Scope and Methodology – Detail specific objectives this scope will answer and reference frameworks, standards and/or guidelines used to develop scope. Also provide a detailed description of the methodology applied to complete the scope of work. 10. Sample Reports – Include as a separate attachment, sample reports of services to be provided. It is required for each proposal to completely address each section in this order to ensure a fair and accurate comparison of vendors. May 3, 2011 www.redspin.com Page 3 of 6
  • 4. Scope of Work [Company Name] is in the process of developing their internal Risk Management Program and seeks an objective third-party to aid in the RA process. This process should include the following phases: 1. Conduct an accurate and thorough assessment of the potential risks and vulnerabilities to the confidentiality, integrity, and availability of electronic protected health information. 2. Validate that vulnerabilities and risks identified have been sufficiently mitigated. The identification of vulnerabilities should use multiple approaches including: • A review of the following control categories: o Business Associate Oversight o Business Continuity and Disaster Recovery o Data Security (ePHI and meaningful use reporting) o Information Security Program o Network Analysis o Personnel Security o Physical Security o Security Event and Incident Management o Systems Analysis • Internal technical vulnerability assessment • External penetration testing • Social Engineering The vendor shall use both technical and non-technical methods to: 1. Identify missing controls by performing a gap analysis between implemented safeguards to those required by the HIPAA Security rule. 2. Identify non-functioning controls by comparing documented policies and procedures to actual implemented controls. 3. Identify internal technical vulnerabilities by testing implemented security domains, device configurations, access controls, system hardening procedures, vulnerability management programs, etc. 4. Identify external vulnerabilities by enumerating all Internet-accessible services and validating which software, configuration, and password vulnerabilities are exploitable. 5. Identify areas to improve employee HIPAA security awareness and training by focused social engineering testing. 6. Validate all identified vulnerabilities have been addressed in a timely manner. May 3, 2011 www.redspin.com Page 4 of 6
  • 5. If sampling is part of your methodology, define when and how sampling will be used. [Company Name] infrastructure includes: Number of Employees: [#] Number of IT staff: [#] Number of Physical Locations: [#] Number of Locations Requiring Physical Visit: [#, list each location] Number of Beds (if hospital): [#] Number of Business Associates: [#] Number of Servers: [#] Number of Workstations: [#] Number of Windows Domains: [#] Number of Firewalls and Vendor(s): [#, vendor name] Number of Routers and Vendor(s): [#, vendor name] Number of Internet-Accessible IP addresses in Use: [#] Number of Applications that Store ePHI: [#] Number of Wireless Networks in Use: [#] Information provided includes all infrastructure in scope for this assessment. Deliverable As a result of this project, [Company Name] requests a documented and prioritized list of risks, each defined by a specific vulnerability, its impact, the asset affected, and a recommendation to mitigate the risk. The final report will consist of the following sections: 1. Executive Summary – appropriate for senior management to review and understand the current level of risk. 2. Introduction – including the scope and methodology used for this assessment. 3. Findings and Recommendations – providing sufficient technical detail for the IT team to understand and replicate the issue. 4. Analysis Work Notes – documenting all control and/or vulnerability categories tested and the results of the testing. The deliverable will be both concise and comprehensive, free from false positives and false negatives, and provide sufficient technical detail to support all findings. Deliverable must be in PDF format and shall be delivered encrypted or via another secure method. In addition, a presentation of findings to executive management and the technical team is required. Assessment follow-up access to the security engineering team for questions and clarifications is desired. May 3, 2011 www.redspin.com Page 5 of 6
  • 6. Contact Information Proposal submission and all questions concerning this RFP, including technical and contractual, should be directed to the following person: Name Title Phone Fax Email Physical Address Soliciting information about this RFP from anyone other than this person may forfeit the vendor. Any proposal received after the required time and date specified for shall be considered late and non- responsive. Any late proposals will not be evaluated. May 3, 2011 www.redspin.com Page 6 of 6